Attain & Sustain Gym & Studio

Negative experience: While the gym is good some of the staff here are very rude and will try pick arguments even if you tell them what they want to hear. Aswell as just picking you out while your resting for almost no reason, in addition they will joke about you to other people and point you out which they say they care about if it happens to someone so I'm very confused

Positive experience: Had a slight hick up when we popped along to join but that was sorted out quickly and professionally. A great induction with Tom, who was brilliant at explaining the different excercises and talked about nutrition, I came away feeling confident and motivated. A good range of equipment for a small.gym. I cannot wait for my free PT taster session later on the week. Onwards and upwards!

Positive experience: Wendy was very welcoming on our secondary sign up today. Previous issues raised had been resolved impresively quickly, and the atmosphere of the entire visit was hugely welcoming. The online sign up process, although a little unfamiliar at first, is actually quite good once you get the hang of it. Only criticism from a newbie point of view, is not having access to demo videos of what each class looks like, or even a description. Website is however under review, so perhaps this will be included. We're looking forward to our induction session on Monday and then getting back to a routine, in what appears to be an encouraging and welcome space to train and develop. Hats of to Wendy and the team for the community focused gym they are working hard to create. Highly recommended

Fantastic experience: Nice to pop in and see the team today. Positive and friendly welcome, left to my own devices & had a smashing workout with up to date machines/ free weights.

Negative experience: Bad customer service, its all good when you join but God forbid you ever wanted to leave due to financial reasons, 1, they ignore you and tell you to email, 2 , when you email there is no correspondence or acknowledgement, 3, they still charge your card best way is just to report your card lost to your bank just to stop they payments going out bloody tyrants they are

Negative experience: Bad customer service, signed me up to the wrong membership which was costing me £5 more every month. When I noticed and notified them, they never offered to refund the extra payments or offer an extra PT session due to their error. I called up to cancel my membership only to be told someone will call me back but never got that phone call. Tried calling a few more times and nobody picked up. I emailed them a week later to tell them I want to cancel my membership (no contract membership) and now being charged another month extra on top. I politely emailed them again a couple of times over the week to find out why I'm being charged another payment only to be ignored now. I've still not received an email about this extra payment. I'm happy to pay it if its a justified payment, I just wanted to know what I'm paying for.

Fantastic experience: It was amazing and the guys were so nice

Fantastic experience: Great to be back.Highly recommended. Jim and his team are very professional in their approach to customers fitness needs.

Fantastic experience: Being someone who does not do gyms as i get worried i will feel out of place and wont go alone this gym has completely been the opposite. from the moment i walked in the doors every member of staff made me feel welcome and at ease i felt i wasnt even a new member and like i was already part of it all. I feel i can go to the gym here alone and thats a big step for me. Also the fact you get shown everything and how to use etc and a plan put together is great, very personal and they take the time to get to know what you want and help you achieve it. Defo recommend 100% well done jim and colleagues

Fantastic experience: Great, I subscribed!

Fantastic experience: Brilliant gym great friendly helpful staff, lots of choice with classes and lots of equipment to work out with. Easy to park, very easy to find. Very clean and which is a good thing in the current covid climate. Thoroughly recommend a visit you won't be disappointed

Fantastic experience: I have been with this gym now well over a year. I enjoy the friendly atmosphere. The staff are great. During the 1st lockdown, the Jim did zoom bootcamp sessions. During the 1 month lockdown again there were zoom sessions. The team is very supportive. The gym is clean. They look after their members. Keep it up team.

Fantastic experience: During lockdown 1.0 I started to follow Attain & Sustain, I was inspired by the owner who shared a very personal post which showed this gym is different. I went along to a boot camp and then increased the classes I attended before investing in PT. for the first time EVER, I know I will reach my goals. 2 stone lost so far and fitness really improved. Everyone is so friendly, there’s no judgement, just support and a real team feeling. I’m looking forward to celebrating my success with you!

Fantastic experience: A fantastic gym with a great atmosphere. Clean and great equipment and the staff are amazing, always there to encourage. Also has a wide range of classes to sort all. PT’s available to provide programs to suit everyone.

Fantastic experience: New to this gym, so far a very friendly place, great staff always helpful.

Fantastic experience: Awesome gym, friendly staff and most importantly I never feel uncomfortable unlike other places I've been

Fantastic experience: Best gym I have been to .All the trainers are always willing to help and give advise .I have been training for 50 years +

Fantastic experience: Hey Jim made it home safely

Fantastic experience: Really good gym, I'm a beginner and the guys here are great. I don't feel intimidated like some gyms can make you feel.

Fantastic experience: Fantastic local gym with clean modern equipment and a huge range of classes. Staff are friendly and polite. Highly recommended!

Positive experience: Very clean and tidy gym, very friendly staff.

Positive experience: Excellent

Fantastic experience: Very good gim, the staff is wonderful and very helpful.

Fantastic experience: Friendly staff. Gym is clean

Fantastic experience: Class

Fantastic experience: I came for a talk on managing your food and sugar levels. The talk was good, and the mac and cheese I had for dinner (for £2.50!) was excellent! The guys who owns the gym is a really nice guy and easy to talk to, he is also very passionate about help people achieve their goals.

Fantastic experience: Cant recommend this place enough delicious food, great service and amazing gym equipment. Also hot chocolate is melt in the mouth stuff !!!!

Fantastic experience: Fabulously friendly staff, good quality home made food, a very clean premises. Highly recommended.

Fantastic experience: A very warm and inviting establishment. The cafe has a unique, quirky style and the staff are very friendly. The coffee is sourced locally and the food is all prepared fresh with a variety of daily specials available. The gym was well equipped, the staff are very helpful, able to assist in personal programmes and always on hand.