The Gym Group Southampton Shirley

Information about The Gym Group Southampton Shirley
Opening hours
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Our comment from FitFit UK about The Gym Group Southampton Shirley:
The Gym Group Southampton Shirley is a well-equipped and spacious fitness center located in Southampton, UK. With a wide range of machines and facilities, it's no wonder that many users describe it as 'a great place to be' and 'the place to return to'. Visitors appreciate the cleanliness and excellent value for money, highlighting the very affordable monthly rates and the 24/7 access to the gym.
Members love the friendly atmosphere, with many praising the helpful staff and personal trainers, particularly mentioning individuals like Jay and Ellen for their dedication and support. Clients have reported significant improvements in their fitness journeys thanks to their guidance.
However, while most reviews are positive, some users have expressed concerns about the availability of cleaning supplies and the occasional cleanliness issues in specific areas like the changing rooms. Additionally, experiences with the gym's parking management have led to frustration for some members.
Overall, The Gym Group Southampton Shirley is highly recommended for its great classes, ample equipment, and a welcoming community environment, making it one of the best gyms in Southampton!
Services, Machines and Guided Classes
The Gym Group Southampton Shirley: Opinions
Fantastic experience: Nice and clean, well equipped
Positive experience: pretty good gym, has a lot of machines, gets packed sometimes but overall is pretty good. Staff are nice
Fantastic experience: Place to be
Fantastic experience: You come once and you will come back
Fantastic experience: Always enjoy a morning workout.
Fantastic experience: Excellent gym super cheap monthly rate excellent value for money
Positive experience: A really nice gym with a wide range of equipment and plenty of space. I workout on my own and I haven't had to speak to staff but they seem friendly enough. Also with the gym being open 24/7 apart from days over Christmas and occasional upgrades, it's very good value for money. The reason why I haven't given it 5 stars is sometimes there isn't any cleaning spray or hand gel/blueroll available. There should be plenty of cleaning equipment at all times rather than a couple of bottles which are often empty. I have to bring my own handgel and it would be nice to be able to clean the equipment before and after use.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southampton Shirley is made aware of your thoughts.
Negative experience: Facilities are great. Only issue is if you forget to validate your parking… YOU’RE ON YOUR OWN!! I now owe £300+ pounds from two separate occasions where I must have forgotten to do so. The company that runs the parking failed to notify me, and they couldn’t care less if you are a paying client of the gym. The gym themselves couldn’t give a hoot either. Appeal the fine as much as you want, they just refused my appealed over and over again. Now I have debt collectors ringing me on the daily. Will definitely be finding a new gym. PS: I did in fact provide proof of my gym usage, that aligned perfectly with the times the fine was issued for. Premier Park DONT CARE !
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southampton Shirley is made aware of your thoughts.
Negative experience: Dirty place and rude careless staff. Paul Garrett was very rude when he TOLD me to take away equipment from the classroom as did not belong there. I replied by saying that I found that there and his response was “You are using it so you take it back”. Not my problem tidying up the gym or that he wants to get ready to pt his clients. The staff here needs some training on manners
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southampton Shirley is made aware of your thoughts.
Fantastic experience: Great place!!!
Fantastic experience: Amazing gym and lovely staff! Highly recommend
Fantastic experience: really good gym
Fantastic experience: Good gym helpful & approachable staff
Fantastic experience: Best gym in Southampton! Highly recommended.
Fantastic experience: great staff and equipment
Fantastic experience: Dedicated
Fantastic experience: Great gym, good environment to train in
Fantastic experience: Great gym, lovely staff, Jay has the best classes awesome awesome work to the team
Fantastic experience: really good gym
Fantastic experience: Nice gym to go whilst I was working away I that area.
Fantastic experience: Update: 4/08/24 The new dance fit class was more of aerobics class. Wish it could have afrobeats music or more upbeat music to really make it a dance fit class. The instructor, Dominic is brilliant, encouraging and funny and you can tell he has more in store to make it the class it should be. Can this become more of an actual dance class, please, with the right music? So it matches the class description. One of my favourite gyms in Southampton. It's big, there are windows and natural light, everyones polite. I took up their spin class 'FitCycle' and love it!! The instructor, Jay Hall is chilled and easygoing and suppored me with a query of mine and took on my feedback for the showers. 10/10 recommend!
Fantastic experience: I only work out because I really, really like donuts. In this place, you dont sweat, you sparcle - especially when Jay is leading the lesson.
Fantastic experience: Great gym,
Fantastic experience: This gym is amazing and so welcoming to everyone! The best gym I have ever been to, I always feel comfortable here :)
Fantastic experience: Great gym
Fantastic experience: Love this place, muchcleaner and more modern then center one, friendly staff, managers especially Jay Profesional and efficient
Fantastic experience: I’m a regular user of this gym brilliant equipment and amazing staff especially pt jay always willing to offer a helping hand :)
Fantastic experience: Gym with a really good structure, big with good equipment. The PTs are really good and the classes are nice! The manager Jay is great, he has great knowledge of the fitness area and always encourages the clients to improve, whether teaching the correct movement or motivating them to expand their limits. I recommend a lot!!
Fantastic experience: Great gym plenty of equipment, it does get fairly busy so I like the fact you can check how many people are there through the app .. personally I'm not a fan of the gym and if it wasn't for my personal trainer Jay Hall I wouldn't have got as far as I have . Jay has been amazing and very patient with me he knows how much I don't enjoy working out and goes above and beyond to make me feel comfortable. In the last 6 months training with him he has not only helped me change my body but also my mindset.
Positive experience: Very good central gym in Shirley, lots of equipment, classes and PTs to choose from, very clean and good showers with plentiful lockers. Music plays but is quiet so bring your own earphones. Can get very busy but if you are a member and have the gym group app you can check this!
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Fantastic experience: Great gym! Great classes! Friendly staff! Fitbox with Kray is an excellent session each week and different each week! Love the class!
Fantastic experience: The gym is clean and well equipped, the classes are good as well , Kray is a Great coach
Fantastic experience: Shout out to Kray for a great session!
Fantastic experience: Love these classes! 30 mins weights-based and such a quick effective workout! Highly recommend!
Fantastic experience: One of the best gyms in Southampton so far️♂️♀️
Positive experience: Best gym around in terms of size. Have picked up a few viruses from working out here but maybe that's expected from any gym. Oh and the male toilets seem to be closed almost continuously as they're "being cleaned by female staff".
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southampton Shirley is made aware of your thoughts.
Fantastic experience: Professional and nice staff. Always there to help you.
Positive experience: Very good gym overall the only thing that let’s me down is the people there the amount of men that didn’t wash their hands after going to toilet is disgusting germ central here.
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Fantastic experience: Nice place, caters to all my gym desires.love the app interface too.
Positive experience: Can get very busy
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym, always clean and staff are really friendly
Positive experience:
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Fantastic experience: Definitely the best "the gym" in the area, I'm never waiting for machines and the gym community is the best.
Positive experience: It would be fine if the chavs didn't grunt like monkeys and slam weights like gorillas. There doesnt seem to be any repercussions to bad gym etiquette, at least not at night. I get theres no staff at night but they should start reviewing the footage of nights, have a look at the audio file and see who frequently slams weights and send them warnings via the app, email or in person if theres staff around at the time. Other than that the equipment is fine most of the time save for misplaced handles and discarded bottles or towels.
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Fantastic experience: Gym is big has everything apart from a boxing bag which was annoying as that's what I had planned to train
Negative experience: I used to love to come to gym to play table tennis. The amount of hours i spent in here just to play... we never harmed no one and we never clashed with the lessons going on . No sense in taking it away. Really disappointed. Please don't let it go!
Thanks so much for your feedback, david lopes. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Very dirty gym, mirrors have not been cleaning in months and toilets out of service since ages! Equipment placed in random locations which make no sense and don’t expect lockers in the changing room as they are located outside…
Thanks so much for your feedback, Josh. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: good
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Positive experience: It's quite large and has a range of kit for everyone. My only change i would suggest is to include a few more cable machines as they're always busy. The cardio area is nowhere near used, so maybe reduce a few and put in a row of cable machines there? Aise from that, my partner did have one of the managers/staff comment on her chest; which she was not best impressed with.
Thanks so much for your feedback, Craig Anderson-Jones. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Southampton Shirley.
Fantastic experience: Good gym but the elepictal machines are odd.
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Fantastic experience: Great equipment and excellent staff
Negative experience: The cleanliness has improved significantly I am very pleased to see and visit this gym now Thank you . Edit 3 The cleanliness is gone again , the terrible smell is back again in the showers , making them impossible to use .
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southampton Shirley is made aware of your thoughts.
Fantastic experience: Super!!
Fantastic experience: Gym is spacious, lots of equipment provided. Workout sessions are great, gets everyone working out at different levels, makes me want to come to the gym and the work outs every week
Fantastic experience: Had a fantastic HIIT class with Jay and Fitbox with Dale, both great workouts!
Fantastic experience: I’ve been going here for around 6 months and have been really enjoying The Gym so far! Excellent facilities and friendly staff. There is also a good variety of equipment
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Fantastic experience: All the staff is great
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Fantastic experience: The experience of being a gym membership is like being a big part of a family but the equipments that we need is to push our way through to our goals
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I have been going to this gym for a couple of months now and have been training with Jay. Jay has helped me reach my goals and now I look and feel incredible!
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I love this gym it’s the best one yet I’ve been to a few but this my favourite polite staff and a very clean gym! But the one thing I love about it is my personal trainer jay! He’s been brilliant and still is I came to the gym for weight loss but mainly for my mental health he’s been so supportive and helped me through difficult times due to encouragement and believing in me! When I didn’t feel like I could! Not only has he helped me reach my goal and more! I’m in the best shape I’ve ever been in! And I always enjoy my sessions! I couldn’t recommend him enough he’s amazing! ✨
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Huge space, rarely have to wait for equipment even during busy periods, the most helpful PTs, nothing you ask is ever too much, great range of equipment, comfortable environment.
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Fantastic experience: Absolutely love this gym, such a friendly environment, warm welcome by all the staff members. Help Is on hand whenever you need it with no questions asked their always happy to help. Working currently with PT Jay Hall. Such a friendly outgoing man, I've lost over a stone in weight and he's always on hand to push me to my limits which is great fun as well as hardwork. Couldn't recommend this Pt or gym enough
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Overall a great gym, staff are friendly. Equipment is good and there is a tonne of space.
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Fantastic experience: I have been getting PT sessions from Jay Hall. He is amazing in what he does! Definitely recommend the gym and Jay to others!
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Fantastic experience: Gym is a good environment. Jay is very knowledgeable and helpful when it comes to equipment. He’s a great guy!
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Fantastic experience: Had a wonderful experience. The most amazing gym I’ve ever been to the staff is so friendly all equipment is so clean and tidy. The washrooms and facilities and shower facilities are very clean as well. Staff a very friendly always available for Help classes are amazingly good and engaging and entertaining I love this gym and I would not look forward to any other. Most importantly, J, who is very good at what he does. Love his classes. Love his enthusiasm. In every thing he does .Keep up the good work. Lots of love Angie .
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Fantastic experience: Love that place, especially manager Jay, wchich is very helpful and polite, very welcoming . Iam regular there and definitely enjoying every visit
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Fantastic experience: I attended the gym classes regularly and they’re amazing. The instructors are so approachable always available if you need any help. Jay has really helped improve my confidence at the gym. They’re all amazing xx
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Fantastic experience: Great gym with plenty of equipment for what ever you want to achieve in your fitness journey. New layout makes the place feel even bigger! If you want to be pushed to succeed on your goals have a word with one of the PTs, such as Ellen, Jay, Greg, Paul, Tudders or Dale as they all have there own speciality and experience. I never thought I would still be in the gym almost 2 years from starting my journey but these guys and the community they have built really helps
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great class with Dale this morning really fun atmosphere and he’s super friendly! Thank you
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Fantastic experience: Getting back into the gym and the classes are the perfect way for me to start especially to get your heart rate up and build endurance- really enjoyable and good atmosphere highly recommend Dale took the time explain exercise throughout and was encouraging during the class
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Fantastic experience: Great maintenance and equipment. Even better classes trainers!! Best gym!!
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Positive experience: Good value with free classes. Most of the equipment is relatively new and in good condition. Staff are good. Mens changing room clean at floor level but walls really need a good clean.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Najlepsza silka w southampton
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Fantastic experience: Amazing Gym, Paul Garret PT extremely motivational and supportive. Clean and friendly environment to workout
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Started January 2023 and have a PT who is brilliant Paul Garrett. I enjoy coming the gym and always have the best experience.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Always having great time on classes good workout
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Good gym classes
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great equipment and good vibes. Staff are really friendly and helpful. If you are looking for a PT, I can't recommend Ellen enough!!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Well equipped, clean gym with friendly staff. Would 100% recommend getting in a session with Ellen too, she’ll get you strong & hitting your goals in no time .
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I train here 4 days a week with Ellen. As a PT I can’t recommend her enough, especially to women wanting to get strong and make new friends. The gym itself is adorable without skimping on equipment and the staff are friendly and helpful.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Awesome gym, big shout out to PT Ellen Fitzgibbons for the amazing work she does with her clients
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Best gym in Southampton by far! Very well managed, lots of space and love the new kit since the refurb last year!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Huge gym right in the heart of Shirley. So convenient for anyone in the Southampton area and 24/7!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Fantastic spacious and well kitted out gym! Lovely staff and great management team! Would highly recommend :)
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Friendly environment where you can join forces with amazing gym goers to burn some calories
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Irs great, the atmosphere! 24/7, people are friendly and irs closer to everything. A good place to release your stress or get ready for a days work. PT are all good and knowledge profissionals always there to help you
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Brilliant staff and equipment and friendly atmosphere
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Positive experience: Amazing Indian food for a reasonable price. Homely taste . Loved it
Thanks so much for your feedback, Meghna ponarkar.
Fantastic experience: Accessible 24 hours with disabled access. New equipment and plenty locker space. Vending options. Classes
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym. Staff are knowledgeable and equipment is kept in good condition
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Well established Gym, spacious and even with 70 people training you can still find a free device or tool or dumbbells to continue your training. Well organised and clean.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: This gym is one of the biggest I’ve been in, has sub sections for free weight, cardio, calisthenics, plate loaded machines and everything in between. It’s very open and didn’t need to fight for equipment. They have rows of squat racks and benches. Downside was the treadmills seem a little dated, the changing room is pretty small for a massive gym. And vending machines where faulty. 4* but will edit after a second trip.
Thanks so much for your feedback, Zeebo Jones. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym, plenty of quiet times to go, loads of machines even when busy
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Plenty of equipment, not too busy and great value for money
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: The staff are super lovely and helpful. The changing rooms were tidy and lots of lockers. They have water on tap with lots of different gym equipment to keep you busy. However. I really want to give this place a 5 star but the App used for managing the membership hasn't worked for me at all and I can't even use the Gym. After trying to resolve this for months I was told to make another email rather than them sorting out the issue on their end. They gave me a pass for the day for the inconvenience, yet no reply on the email I sent them regarding the issue. I still highly recommend them, just be aware of the faulty App.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: Very, Very good
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Fantastic experience: Great gym, never busy. Can always get on the piece of equipment I need.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Just had a refurb. Mornings are very quiet, afternoons can be quite busy.... But a good gym at a great price.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: This is one amazing gym, just had all new equipment, and lots of the same machines which means no waiting around. I have been to most gyms, this one honestly ticks every box. Friendly staff and polite members. Well done guys!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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