
Information about energie Fitness
Opening hours
- sunday: 8h-18h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 8h-18h
Our comment from FitFit UK about energie Fitness:
Welcome to energie Fitness in Tunbridge Wells, a vibrant and friendly gym that has garnered praise for its welcoming atmosphere and excellent facilities. Members have highlighted the following aspects:
- Friendly Staff: The staff at energie Fitness are often described as friendly, helpful, and welcoming, which creates a positive environment for everyone.
- Clean and Spacious: The gym is consistently noted for its cleanliness and spacious layout, providing ample room for all members to work out comfortably.
- Great Equipment: Members appreciate the modern and diverse range of equipment available, making it suitable for various fitness needs.
- Value for Money: With an affordable membership model, many users feel they are getting great value for the facilities and classes offered.
- Classes and Community: The gym offers a variety of classes included in the membership, fostering a community spirit among members.
However, there have been some concerns from users, such as issues with staff communication, equipment maintenance, and the booking of certain classes. Despite these, many still find the gym to be a great place to work out and appreciate the improvements being made. Overall, energie Fitness stands out as a popular choice for those seeking a friendly and inclusive fitness environment.
Services, Machines and Guided Classes
energie Fitness: Opinions
Negative experience: Been a member for 8 years and last few months staff seem to think it's acceptable for showers to be cold! And then staff just rude!! It's a shame really as Terry and Jared have always been the best members of staff.leave messages and get ignored!!
Positive experience: Music can be obnoxiously loud during peak times!
Negative experience: Unfortunatly I am unable to give more than this, I signed up for this gym, the staff (joe) where great when I signed up. Unfortunatly despite creating an account with the staff when I signed up and a password, I am still not recognised on the app so cant use the members area. To top it off, I booked my first ever PT session, no staff when I turned up and was just left waiting at the reception awkwardly until another random gym member let me in, the staff member who was around had no idea what I was there for or who I was, after being left totally on my own not knowing fully what to do, I asked another gym member of staff and was left in the storage room on my own until my personal trainer never turned up, after 20 mins I walked out, no phone call explaining what had happened later on. Have cancelled my direct debit. A staff reply would be appreciated, technically I am still a member with you, madness. First impressions given my first and only visit. Rubbish.
Negative experience: Keep emailing me despite having ‘unsubscribed’ many times.
Positive experience: Since the change in management, the constant change in staff there is no consistency and the refurb it’s very weight based which doesn’t suit everyone’s needs and lot of classes were taken a away I’m in the process of trying to cancel my membership as I wish to go somewhere else but even that is proving hard to do
Fantastic experience: The recent upgrades have really transformed this place. The new equipment is great for strength training and the functional area is a much nicer place to train. It's rarely mega busy like other gyms in TW and it's got a nice customer demographic there. Friendly staff and reasonably priced too.
Fantastic experience: Fantastic gym! Everyone here is always very friendly and eager to help out if you have any questions or need help. Very clean and great equipment.
Negative experience: Zero charm from the manager.
Fantastic experience: Great gym
Negative experience: I left this gym back in January and they have not recognised the cancellation and continued to take funds despite being told numerous times I had cancelled.
Fantastic experience: For me the gym is 5 star. The staff are amazing and helping and it is not a posing gym. All ages rub along and apart from a few odd choices of music it’s brilliant! Only place that keeps me going to the gym!
Thanks, Sue, for your lovely review. At least the music is not too predictable!
Fantastic experience: An absolutely fantastic Gym with good quality equipment, great staff and very clean. It also has to be said that the Personal Trainer that has taken me through a session (and probably lots more to come) is one of best that I've had - thanks Helen
Thanks George - Great to get such positive feedback!
Fantastic experience: Having recently moved to the area I tried out a few gyms before settling with energie. What the other gyms seemed to lack, energie excelled with. Boasting an experienced team with an eager to help attitude and a passion for fitness I felt welcome from the get go, special shout out to Sam for this! The gym is a decent size with lots of equipment and I can’t wait to try out the exercise classes!
Wow, Tamsin - thanks for your strong review!
Fantastic experience: The gym place is wonderful. The staff is vey nice and polite .
Thank you Cristina - the members (you!) are very nice too!
Negative experience: Not bad gym in general. But the most annoying things is that they do pictures of people training there or while having classes without asking you and post them on public...Facebook or their website... Face or even from the back videos ... Doesn't matter is that my face or back I was coming there to have excercise not to post myself in any social media.
Hi Natali, Sorry if we have upset you. We do like to post pictures of real members from time to time, as it shows other people images they can relate to. There is implicit permission through the Terms and Conditions and it is a public space, but of course we would always respect anybody’s request not to be included or to have images removed if you are not happy with them. Please do let us know if there is anything you would like taken down.
Negative experience: Later edit : You have not looked into the matter properly! Firstly, I have served my notice with a month before leaving and you have confirmed the receipt of my notice therefore there must not be a debt on my account! Secondly, I am pretty sure that if there was a debt on my account you would have called me right away to talk about it rather than calling me 7 months later to invite me to re-join the gym. This does not make sense. Please look into things in greater depth before sending a reply and remove my details off your system as I won't be joining your gym. Someone called Ben rang me (unsolicited) and tried to coherce me into re-joining the gym by falsely claiming that there was a charge on my account outstanding from my previous membership. Ben later recognised that this was not the case. I was very disappointed with his way of trying to 'recruit' new members. Using those practices would rather make you lose people!
Hello again, I am sorry you still feel aggrieved and will certainly take you off our system for future reference. I can only repeat that our intention was only to see if you wanted to take advantage of an offer and cancel any debt. I accept that the debt may have been on our records in error, and apologise for any misunderstanding. Hi Florentin, This is Charles, the owner of energie Fitness, Tunbridge Wells. I was concerned to see your comments and have looked into what happened. Firstly, I apologise for any misunderstanding. Ben is new and was asked to call some ex-members to see if they would be interested in an offer to re-join. He was told that if there was any minor arrears, he could offer to cancel that debt if someone re-joined. In your case, there IS a month owing as you failed to give the 30 days’ cancellation notice required under your old membership. I accept that this may well have been inadvertent on your part. So, there was a genuine misunderstanding, but I emphasise that we certainly do not falsely accuse people of owing money and were actually trying to give you a chance to cancel the debt.
Fantastic experience: I went in for a gym tour and trial, the manager so amazing! So informative and friendly answered all my questions and made me feel so welcome.The facilities are great they really think about the little things such as a tanning machine and hair straightener in the changing room. I will joining because I instantly felt comfortable and am looking forward to going back.
Thanks Amelia - that’s amazing! We do try to listen to feedback!
Fantastic experience: Great gym great staff always there to help and give advice honestly the best gym I've been to!
Thank you Amanda - don’t hesitate to let us know if there is anything more we can do to help you!
Fantastic experience: Great staff, always welcoming and friendly! Good variety of equipment. Clean and tidy gym with access to water to top up bottles. Great value for money overall with a choice of plans for all budgets
Thanks for your lovely comments, Misty!
Fantastic experience: Brilliant gym, really friendly and relaxed
Thanks Naomi - glad you’re enjoying it!
Fantastic experience: Friendly gym. It is good that it opens at 6am in the week day, can do a workout before work. Equipment is always working and the aircon is a bonus.
Thank you for the positive feedback, sir!
Fantastic experience: Love this Gym everyone is so welcoming and friendly, the equipment here is great. Great advice and they celebrate your wins big or small. Very reasonable cost, clean, and great choice of music. Perfect setting to workout.
Hey Abbey, thanks so much for this review - glad you’re enjoying what we do as much as we do!
Fantastic experience: Great gym friendly staff and always so helpful!
Thanks for the fab review, Amanda - great to hear your feedback!
Fantastic experience: Good facilities, friendly atmosphere
Thank you Katrina - we are delighted that you are enjoying the energie vibe and appreciate you taking the time to leave a review!
Fantastic experience: Great gym, great staff and great prices, easy to recommend.
Hey Tim, It is great to hear what you liked about our gym - thank you so much!
Fantastic experience: Excellent gym and staff
Hi Peter, We really appreciate your positive feedback - thank you so much and we’re delighted that you are enjoying our gym!
Fantastic experience: Very clean and staff friendly and helpful they support the members when and if needed and give great value for money
Hi Daniel, Thank you very much for taking the trouble to leave such a great review - it was good to see you again!
Fantastic experience: A VERY clean gym and it's evident, extra precaution has been taken during the past year. Staff are extremely friendly, approachable and accommodating. When booking, the process is easy and there is always machinery machinery available without having to wait (long when needing to). An added bonus is, free parking. All round, a gym that is extremely good value for money.
Thanks for taking the time to post this, Kerianne. So glad that you are enjoying training with us!
Fantastic experience: Easy going gym. Contracts are very easy to manage
Thanks for your positive feedback, Tess - we hope you keep enjoying our gym!
Fantastic experience: A great gym. Really good value for money. Clean and with lots of very good machines and equipment
Thanks Joe - that's a great review for us to see! We will keep on working hard to maintain the standards!
Fantastic experience: A really clean gym, full with a great variety of high quality equipment. Lots of space. Modern. The pricing is really cheap compared to other alternatives that have less to offer
Thanks Joe - that's a lovely review! We work hard to deliver the right service!
Fantastic experience: Value for money, extremely clean, good selection of equipment and friendly welcoming owner
Thank you David - we have great members too!
Fantastic experience: One of the bests I’ve ever seen! Lots of clean and safe space, diversity of equipment, helpful staff... everything you need is there!
Thank you Paulo - we are delighted that you enjoyed your experience at energie Fitness!
Fantastic experience: Joined today. Good & Clean Gym. Friendly staff & very welcoming. Plenty of space to park.
Thanks Yousef - look forward to seeing you when we reopen (after lockdown) soon!
Positive experience: Really friendly team, always welcoming and helpful. Good range of gym equipment and classes. Cannot wait for zumba class to commence.
Hey Anna, thank you for your positive feedback - it is really appreciated (and your wish for zumba is noted!)
Fantastic experience: Very lovely gym. That staff are all amazing, friendly and very helpful. They are always free to give a hand in anyway, would recommend this gym to anyone.
Thank you Sophie - your kind words are greatly appreciated!
Positive experience: Nice staf
Thank you Sebastian
Fantastic experience: Great local gym with knowledgeable and friendly staff. Good equipment clean and tidy. Get in shape with all know how support from trained and qualified staff
Thank you Adrian - your review is much appreciated.
Fantastic experience: Great equipment. Very friendly staff and great price.
Thanks Sam - it's the great members which make the atmosphere so positive!
Negative experience: Tired and worn equipment in the studio. Poor timings of classes with some being absolutely impossible to book onto. Terrible parking. Extremely quick turn around of staff. Albeit a few have been there since the dawn of time. With only one of a lot of the equipment within the gym itself it is difficult to ever get to use a lot of it. Service and communication is terrible too. Would not recommend at all.
Thanks for your feedback Sarah. We note that you left this review at the time an email had been overlooked, which has since been rectified and apologised for. While we don't want anyone to feel so disappointed as you seem to be, we would point out that you remained a member for nearly three years so must have seen some merit in our offering? The fact is that 5 of the present team of 8 have been with us for over a year, three of them for more than three years. Plus, it is ALWAYS possible to park. Equipment is constantly renewed and less than 30% of our classes are booked to capacity.
Fantastic experience: The gym is reasonably priced and very clean ,it is airy with high ceilings and has a good balance between cardio equipment and free weights. The staff are very engaging There is spin room and a separate room for other classes And other facilities like a punch bag ,kettle bells skipping ropes , a table tennis table ,solarium ,machine coffee machine ,lounge area and most if not all the classes are included in the monthly fee. There is something there for everyone and if like me you have spent the past lifting weights ..you can always try something new
Thank you Peter - it is great to see how much you are still enjoying it!
Fantastic experience: A well kitted gym for a fair price if you cant stand the busy atmosphere at pure gym. They have a number of excellent restitance machines, a well stocked free weights section and a large range of cardio machines. Its a great and relaxing enviroment and the staff are always welcoming. My fav gym so far.
Thanks Wolf - we find the atmosphere plus facilities helps people get the results they are looking for!
Fantastic experience: Great staff and a friendly vibe, highly recommend.
Thanks Joe - it's great to know you enjoy it here as much as we do!
Negative experience: In my personal opinion do not join this gym! Why? Because I have had a really bad experience while being a member of this gym. This gym is mainly about classes rather than for an individual person who wants work out this is because every equipment was reserved for classes they carry out. We don't have all day to wait for the classes to finish in order to use the equipment.
Hi, Thanks for your feedback. We do include a lot of classes in the membership but nearly all of them are in the two studios and have no effect on the many other members who are not involved. There are 4 classes a week which take place on the gym floor and these are at our quietest times. We are sorry if that has inconvenienced you, but it has not been a problem generally.
Positive experience: Addict
Thanks Stewart - a healthy addiction!
Positive experience: Gym, studio and spin room. Value based gym, good selection of free weights and machines. Friendly gym, would recommend for both new users to a gym or regulars
Thanks Mark - great to have genuine customer recommendations
Fantastic experience: Good value, friendly, clean and accessible
Thanks for the strong review, Richard - glad you're enjoying it!
Positive experience: Cute gym, friendly staff. It has all the essentials and some fantastic class instructors!
Thank you Daniela - loving the "cute" tag!
Fantastic experience: Cheap, well equipped, friendly
Hey Edward, Thanks for taking the time to share your positive experience with us.
Positive experience: Lovely gym classes, equipment & staff. However I wouldn't sign up to a contract with them. I had to cancel mine due to personal circumstances, which I read in the contract was fine. I've since had threats from Harlands Group & CRS Bailiffs. Absolute joke, just for this I wouldn't recommend the gym to anyone.
Thanks for the review Eleanor. I'm glad you enjoyed the gym. Without knowing the details of your case (you haven't given your full name), it is hard to know what happened with the debt collection aspect, but I would say that we expect people to keep to the terms of their contracts. There are defined circumstances in which you are released from this (e.g. loss of job, moving more than 15 miles away, etc), but Harlands will ask for proof to avoid abuse of these provisions. If you still feel you have been badly treated, please contact us on [email protected] and we will investigate further.
Fantastic experience: Perfect for a lunch time work out as there are always plenty of machines and equipment free to use. The staff are friendly, down to earth and always say hello, as well, they are always happy to help if you have a question or need some advice!
Thanks for spreading the word, Zoe. We try really hard to keep that friendly welcome here, so it is nice to know it makes a difference to you!
Fantastic experience: Fantastic gym with very new and good equipment - being a PT i have used a lot of gyms and this is by far one of the best i have found for my own training. Never too busy. Has a great range of functional, weights and cardio! The admin side in the office could be handled a little better but apart from that it is a brilliant gym and the price is great! Certainly recommend it!
Thanks Kasia - that's great to hear (We have a new Manager starting in a week so admin will be sharpened up!)
Positive experience: Good value
I'm glad you're seeing the benefits, Sarah - it's good to have you as a new member!
Positive experience: the staff are friendly. and they have got a good range of weightlifting and cardio machines
Thanks for the review Guy - glad you like what we do!
Fantastic experience: The most friendliest gym in Tunbridge Wells
Thanks for the review - we really try hard to make everyone welcome here!
Fantastic experience: Friendly and professionally finished.
Thank you Alice - this sort of feedback makes the effort worthwhile!
Fantastic experience: Excellent, clean and friendly with good equipment.
Matt, thanks for this great feedback - we work really hard to keep it clean and friendly and have recently added a few new bits of equipment to keep it fresh too! Your five starts are appreciated x
Fantastic experience: Still the best gym I've ever been a member. Nice manager and nice helpful staff. Could use the decorating being finished
Thanks Chris. Our overflow parking is 3 minutes walk away and has never yet been filled! We have also just added a number of new pieces of fitness equipment, so, although we have quite a few people in on a Monday or Tuesday evening, there is always enough kit to go round.
Fantastic experience: Fit4Less Tunbridge Wells is amazing, a lovely big gym with ample top of the range equipment. A great welcoming atmosphere awaits anyone looking for a quality gym with a £20 monthly membership and no contract! Awesome...
Thanks Alan - so pleased you see the fruits of what we work hard to offer!
Fantastic experience: Great value for money. Staff are friendly and helpful. Good selection of classes available.
Hey Leon - thank you for your kind words. We will keep pushing to be even better!
Fantastic experience: Affordable, clean, free parking and very friendly staff
Hey Mariana - we're so lucky to have such lovely members here too!
Fantastic experience: Well good. Not too crowded. Nice and clean.
Thanks Marek - glad you liked it!
Fantastic experience: Friendliest gym around! I love going here.
Hey Sara that's so nice to read as it is exactly what we set out to achieve! Keep coming - we love having you here.
Positive experience: Looked like a good bet for budget gym and had good parking. My only concern was the range of strength of equipment and limited number of cardio equipment. When busy there could be queues.
Hi Rich, Thanks for your positive feedback. (No queues yet!!) August update - just got some extra kit too (so still no queues!)
Fantastic experience: Amazing gym, friendly staff, good equipment and next to work!
Thanks for the positive feedback, Tim!
Fantastic experience: Fantastic gym. Very clean and convenient to get to. The staff and owner are very helpful and friendly. Will continue training at this perfectly laid out gym
Hey Sami, Thank you sir for your kind words - we love having you as a member!
Fantastic experience: Lovely, spacious and spotlessly clean, this is a really friendly gym. I'm really impressed. Great classes too, and all included in the membership.
Thanks Page - we are becoming recognised as the friendliest place to train in Tun Wells and we love to make everybody feel welcome and looked after.
Fantastic experience: Great value for money, great (free) classes and a good looking gym to boot. And not just limited to gym equipment but also helping provide multiple ways of keeping fit.
Thanks Alan - it's great that you're still finding new ways to enjoy getting fitter and fitter!
Fantastic experience: Awesome gym!
Thanks Simon - we work hard to keep it that way!
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