
Newcastle Trampoline Park, Soft Play and Gym

Information about Newcastle Trampoline Park, Soft Play and Gym
Opening hours
- sunday: 8:45-16h
- monday: 6:30-21h
- tuesday: 6:30-21h
- wednesday: 6:30-21h
- thursday: 6:30-21h
- friday: 6:30-21h
- saturday: 8:45-17h
Our comment from FitFit UK about Newcastle Trampoline Park, Soft Play and Gym:
Welcome to Newcastle Trampoline Park, Soft Play and Gym, a fantastic venue located in Newcastle Upon Tyne, perfect for kids and families! Our trampoline park offers an exhilarating experience, and while the soft play area is specially designed for younger children (under 10 years), it remains a hit among our little visitors. Guests have praised our friendly staff for creating a welcoming and fun atmosphere, ensuring memorable birthday parties and delightful visits.
Here are some highlights:
- Fun and Safe Environment: A friendly, exciting space where children can burn off energy and enjoy themselves.
- Good Value: Many families appreciate our affordable pricing, especially during off-peak times.
- Clean and Well-Maintained: Our venue is regularly cleaned, contributing to a pleasant experience for all guests.
While we strive to provide the best experience, some feedback suggests our gym facilities could benefit from updates, and there are comments about the pricing of certain services. We take all feedback seriously and are always looking for ways to improve!
Whether you're planning a party, looking for a fun day out, or just want to let the kids play while you enjoy a coffee, Newcastle Trampoline Park is the place to be!
Newcastle Trampoline Park, Soft Play and Gym: Opinions
Positive experience: Trampoline park is good, but the soft play, I would say it's more for younger kids.
Hi Ileana, thanks for the review. We're glad you enjoyed the Trampoline Park. Yes, Soft Play is only under 10 years. Whereas children can go into the Trampoline Park from 8 years without an adult.
Fantastic experience: We booked a party at the soft play, for our daughter’s 3rd birthday, we had a really enjoyable time, the staff member that took care of us (Malcolm) was really welcoming and went above and beyond for us. Thank you so much for making our daughter’s birthday a memorable one.
Hi Richard, thanks for taking the time to leave your comment, we're pleased you had a good time. We'll pass on the feedback to the staff involved.
Positive experience: It's a good place but the tickets above 2 years old are not reasonable.
Hi Annie, thanks for leaving your rating and feedback. We'll keep this in mind when prices next change.
Fantastic experience: Friendly, fun and exciting safe space for kids
Hi Manideo, thanks for the review, we're pleased to hear the kids had a good time.
Fantastic experience: Brilliant for kids
Hello Dave, thanks for taking the time to leave a review, we're pleased you were happy with your visit.
Fantastic experience: Great place
Hi Stuart, thank you for leaving your review, it's much appreciated and we're pleased you're happy with the service.
Fantastic experience: Inexpensive and full of families having fun
Hi Stewart, thank you for the review and the comments. It's nice to hear you feel we offer value for money and hope to see you again soon.
Negative experience: The gym here is not good and the equipment is dated
Hello A B, thanks for the review and the feedback. The gym opened with brand new equipment in 2016 and we make investments in this area every year and have more new equipment due this summer. I'm sorry you were disappointed in what you found; if there is anything specific you'd like us to introduce please let us know.
Fantastic experience: Great fun for the kids and good coffee for me!
Hello Joanne, Thanks for the review, pleased you all enjoyed the visit.
Positive experience: Massive mark down for the idiotic decision to stop serving coffee almost an hour before the place shuts, when the cafe is still open
Hi Chris, thanks for leaving your review, Sorry to hear you were disappointed with operating times. We'll review this and try to improve the service.
Fantastic experience: Wonderful experience
Hi Jerrie, thanks for taking the time to leave a review, we're pleased to know your experience was a good one.
Fantastic experience: A good time was had
Hi Judith, thanks for the review, we're pleased to hear that a 'good time was had'
Fantastic experience: Amazing spacious place
Hi Saba, Thank you for the 5 star review, we're pleased you enjoyed your visit.
Fantastic experience: The staff are so friendly, Great environment!
Hi Erkan, thanks for the review and kind comments, these have been passed onto the staff team.
Fantastic experience: Lovely friendly staff always made to feel welcome geordie is great so glad i joined the gym
Hi Donna, thanks for the positive feedback and rating. We're pleased you joined too.
Fantastic experience: This was brilliant - only thing is when booking one or the other (soft play or trampolining) be prepared that the kids can see the other so might want to do both - although soft play definitely looks like it is geared more towards smaller ones - but despite looking like it's in the same area they are separate - so my smallest was desperate to go in there but my oldest one was probably too big really..just worth knowing if you're visiting - café is good & venue is clean & staff are helpful & friendly - parking is easy!
Hi Alannah, thanks for leaving your review and helpful feedback. Pleased to hear your experience was a good one.
Fantastic experience: Smaller scale trampoline fun, not overcrowded and bright. Term time is cheaper currently, only £5 per hour per kid
Hi Jo, thanks for the positive review, glad you're happy with the value for money.
Negative experience: I booked here no problem, got a message while parking the car that they are closed because of wind damage and my booking has been cancelled, fair enough. However after they don’t refund me. They add a credit to your better account. An account I only had as mandatory for booking. Emailed customer service and she said they don’t offer refund and If I wanted a refund I have to go through a certain department, very passive aggressive. The link she sent me was SO CONFUSING to get a refund I just gave up. I shared the feedback with the rep but she didn’t offer to help me she didn’t care at all. Just be careful when booking. They don’t care and won’t refund you. The facilities are generally good Staff unhelpful and rude.
Hi Kyle, sorry to hear your experience wasn't a good one. Apologies for the inconvenience of the closure, we're back open now and would love you to come in and discuss in person the problems you experienced with your cancellation if you're willing.
Fantastic experience: Gym and fields and halls very nice place to even hang out with family and friends
Hi Francis, thanks for the review.
Positive experience: Great fun for the kids. It is quite expensive for an hour but the kids love it.
Hello Kate, thanks for the review and the feedback. We do have off peak prices outside of school holidays if that's any help in future.
Fantastic experience: Love the soft play for the kids but some staff members really need to crack a smile.
Thanks for leaving the feedback and rating Masuma
Fantastic experience: Excellent
Hello Orlin, thank you for leaving us your review, we're glad you were pleased with your visit.
Positive experience: It wasn’t easy to find. When we arrived we were told it wasn’t open. So we ended up using the soft play area which is only open children 8 and below. Staff were helpful. The information online was hard to find and definitely needs improvement.
Thanks for taking the time to leave a review Alicia, we'll try to improve the website timetable info.
Positive experience: Not the best
Hi Stuart, thanks for taking the time to leave a review. We'd like to hear about any improvements we can make, if you have time to chat with a member of the team on your next visit.
Positive experience: Used to have more variety but still quite good
Hi Leo, thanks for leaving a review. We're pleased you enjoyed your visit. If you have time on your next visit, please let us know in person what we could do to improve.
Fantastic experience: All kind of machine and make your health life in this gym good thinner and good service
Hi Salim, thanks for your review, we're pleased to know you're happy with the gym.
Fantastic experience: Quiet, convenient, kids soft play very handy
Hi Billy, it was good of you to take the time to leave a review, we're pleased you are happy with the service.
Fantastic experience: Brilliant day out for the kids. I have 3 year old and a 7 year old
Hi Gemma, Thank you taking the time to leave us a review. We're pleased to know you enjoyed your visit.
Negative experience: £10 to access what is a very small gym is extortionate. Only 1 squat rack which ended up being a ~40 minute wait.
Hello Ihfaz, thank you for your feedback. I'm sorry you were disappointed with your visit. We do have plenty of membership options available which would make it cheaper per visit. We ask that people do limit use of machines during busy times but also have qualified instructors available to advise on alternatives. If you wanted to drop in again we can discuss any of the above.
Fantastic experience: We used the soft play. Amazing value for money at £2 per child. We will return.
Hi Lauren, thanks for the feedback, glad you enjoyed your visit.
Fantastic experience: Great outdoor field
Hi Abubakar, glad to hear you were happy with the field.
Negative experience: Great place, SEN sessions thursdays after school, booking system a nightmare, needs addressing. Requiring DOB for each carer is a joke.
Fantastic experience: Excellent place for kids and parties
Fantastic experience: Fantastic experience
Fantastic experience: Best gym about has what you need no one judges you people are friendly and nice very clean to way better than a overcrowded judgemental egotistical puregym and other places for sure 100% recommend if you live near west end
Positive experience: Soft play should b part trampoline instead of separate
Negative experience: Gym receptionist make rules as they go along. The manager seems to look more confused each time i see him. Gym price is far too expensive for a gym of that size and equipments in. The male gym instructor is top man as he's very motivational and helpful that is the only reason that makes me go there. There is a female instructor who is there she is ok but soon as you go to ask her a question she starts hoovering and cleaning but she's good. Would of gave a 1 star but I'm giving it 2 because of the gym instructor and I still feel a bit bad for the low rating. The manager should take a few tips off him and make the place more vibrant and welcoming.
Fantastic experience: Best place for children. Visited during the term holidays
Positive experience: Nice place, I've never been where I felt it was too busy. Only negative is the shop prices £1.5 for a standard KitKat.
Fantastic experience: Had my son's birthday party here on Saturday, he loved it and so did all of his friends. Party was priced well, great value for money.
Fantastic experience: Made my daughters day than you xx
Fantastic experience: For me as a starter and just wanting to do aerobic fitness etc and living local is ideal and the opening times it's great for when I finish work
Fantastic experience: Good experience, went at a quiet off peak time.
Fantastic experience: It was amazing I went with my clients from the Alan shearer Centre and they loved it ....thank you so much
Fantastic experience: Great kids party. Freshly decorated colorful party room. Really helpfull and polite team. Nothing was a problem. Thanks for great time
Fantastic experience: Extremely entertaining and exhilarating, would absolutely recommend to local families!
Fantastic experience: Visited here on Saturday with my kids 2 & 6. Lovely clean soft play both kids enjoyed it. affordable entry fee. Friendly staff. Will be back to use trampolines next time
Positive experience: The gym is fairly small. They are limited to the amount of bodybuilding gym equipment that is available so sometimes you'll have to improvise. The dumbbells go up to 36kg. There is no seated weight row machine or hyperextension bench for back workouts. The gym has recently added a punch bag but is relatively light so may break if punched hard enough. There is a good amount of cardio equipment. The showers, toilets and changing rooms are cleaned regularly. You get 3 hours of free parking so there should be more than enough time to complete your workout. It's an OK gym but the price is a bit high for what you get in my opinion. If you live locally and are a beginner to the gym this place is ideal. For more serious gym goers I would suggest going to either Men at Works or Marley Gym which both are only a short drive from this one. There is also a 24/7 Pure Gym only a short drive away from here but parking is an issue.
Fantastic experience: Kids had a super time.
Positive experience: Very good soft play, but it would've been nice if the session was longer than an hour for £5.50
Positive experience: My toddler loved it. The toilets could do with some cleaning. There's a nice little café on site
Negative experience: 0-2 play area not much for the babies to play with other than padded soft play area could do with more equipment
Fantastic experience: Great place for kids to use up energy
Fantastic experience: Kids loved the trampolining, especially the high jump into the foam pit
Fantastic experience: My first time to go to this place with thousands of Moslem for Eid prayer
Fantastic experience: My children love visiting this place, shame they couldn’t be there longer for what it cost you for entry.
Fantastic experience: Kids loved it!
Fantastic experience: Great time at the park. Venue is clean and tidy and they guy who gave the briefing fun and informative
Fantastic experience: I didn't visit this place however from the outside it does look very fun
Fantastic experience: Brilliant place for the kids to let of a bit steam!
Positive experience: Good place for kids of different ages. Soft play and trampoline Park in one and party room available to book, we have just yesterday booked my little boys 4th birthday here. Only reason I gave 4 stars and not 5 is the cafe had very limited choice and I found expensive for what we got. It was very busy to, but we don't have anything else in our local area for kids. Definitely worth a visit ☺️
Fantastic experience: Soft play was great cafe food, hot chocolate and service were all fab we enjoyed it
Fantastic experience: Visited this site today for our booster jab, would highly recommend, in and out in less than 5 minutes
Negative experience: Half the trampolines were gone and replaced with a cafe, disappointed.
Fantastic experience: My daughter loved it ❤ we had a fab time. The staff are all lovley it's a really good day out for the kids to let out some energy. They even have a soft play which is also reasonably priced and of course there is also a little cafe so going straight after school with the kids is no problem. We would definitely recommend this trampoline Park and soft play area .
Fantastic experience: The kids loved it. They were exhausted by the end. Worth every penny
Fantastic experience: Really clean nice a bright really well set out not yo many people
Fantastic experience: Clean, friendly staff, great service and plenty for the kids
Fantastic experience: The kids enjoyed themselves a lot. Great place.
Fantastic experience: Good place to take the kids they enjoyed the soft play areas
Fantastic experience: Really helpful and lovely staff and my grandson loved it
Fantastic experience: Lovely place
Fantastic experience: my kids live this place
Positive experience: Great fun for kids & reasonably priced.
Fantastic experience: Lovely very clean soft play area, this was my first time here and the staff were very friendly and attentive would highly recommend
Negative experience: Booked for 4 oclock had to watch vidio on wat u can and cant do and was out by 4 .40 disgusting i thought u paid for a hour but u didnt get a hour .
Fantastic experience: Good hour could of done wi longer xx
Negative experience: Bit disappointed booked slot for softplay expecting an hour and a half as pre covid but when we got there they advised we only get 1 hour. £5.50 is a bit excessive for 1 hour in softplay, will use alternative in future. No photos to add as I had to sit under the softplay as per seating arrangements so i couldn't watch my daughter playing overall not a great experience
Fantastic experience: Great gym and freindly staff
Fantastic experience: If I lived in Newcastle, I'd be here at least twice a week!
Fantastic experience: What a fab welcome back to the trampoline Park after lockdown closure, it was lovely and clean, well kept and it was amazing to see all the staff, plenty of sanitiser stations available, well done to the team
Positive experience: Outside AstroTurf pitch is a bit tired.... needs maintaining and markings. Some roof panels blown off in heavy wind.
Fantastic experience: The kids love it we go regularly.. The staff are so helpful and friendly too. Only get 45 mins though for £9 with socks so please change it back to an hour
Fantastic experience: Great gym, with great class available, love the staff here, very friendly
Fantastic experience: Great fun place to take the kids, friendly helpful staff, nice and clean.
Fantastic experience: Well run and a great place for the kids to unwind
Fantastic experience: They are taking covid measures incredibly seriously. Super staff.
Fantastic experience: Took my 12yr and 7yr old today staff very friendly very helpful which made the experience much nicer during convid . Plenty space and kids are supervised really well was a bit limited so my kids got bored quick but thats just my kids im sure if they had there friends would be different. I will defo use again when the foam pits opens . Very clean enviroment .
Positive experience: It's okay, not much food options here and
Hello M M, thanks for taking the time to leave a review. Next time you visit we'd love to hear your suggestions of how we can improve the menu.
Positive experience: Good but busy and not much in way of in=out security for soft play. Feels like stepping back 20 years or maybe it's just me
Positive experience: Good facilities for young children. Toddler trampoline session includes access to soft play which together is good value.
Fantastic experience: Really friendly staff especially Milly& Nikki real credit to have. Good equipment too wish there was more women’s only times though
Fantastic experience: Daughter loved it.
Positive experience: It's very cold. But there's a cafe and the soft play is fine :) I would still go, just wrap up x
Fantastic experience: Kids enjoyed every moment
Fantastic experience: Love it .staff is really good
Fantastic experience: Fantastic time out with family
Positive experience: It’s best a bit expensive but they let you be there for long enough
Hi Ary, Thanks for the review, we're pleased you're happy with the value for money.
Fantastic experience: Excellent place for kids and adults.
Fantastic experience: Lovely food friendly staff me and the girls enjoyed it.
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Newcastle Trampoline Park, Soft Play and Gym appears in the following listings:
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