The Gym Group London Battersea
Information about The Gym Group London Battersea
Opening hours
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Our comment from FitFit UK about The Gym Group London Battersea:
Welcome to The Gym Group London Battersea, a vibrant and affordable gym located in the heart of London. This facility is highly praised for its welcoming atmosphere and friendly staff, making it a great place for fitness enthusiasts of all levels.
The gym offers:
- A wide range of modern equipment suitable for various workouts.
- 24/7 access for your convenience.
- Highly skilled personal trainers like Gabriel, Tariq, Awais, and Simon who provide valuable support and guidance.
- Exciting group classes led by experienced instructors.
- A clean and well-maintained environment to ensure a pleasant workout experience.
Members frequently commend the supportive community atmosphere and the helpfulness of staff, creating an experience that feels personal and motivating. Many appreciate the value for money, especially when comparing it to other gyms in the area.
While the gym has received some criticism for issues like busy peak hours and maintenance concerns, the overall consensus is that it provides a great workout environment. Improvements in communication around equipment availability and potential noise levels during classes have been mentioned as areas for development.
Join The Gym Group London Battersea and experience a fantastic fitness journey with a community that supports and encourages you every step of the way!
Services, Machines and Guided Classes
The Gym Group London Battersea: Opinions
Fantastic experience: I really the atmosphere in this gym. Gabriel especially always helps with my training , sharing tips on how to help me build muscle. Very welcoming atmosphere here.
Fantastic experience: Really enjoy the environment at the gym , definitely think Gabriel is one of the best PT very skilled and extremely comfortable to be able to reach your goals
Fantastic experience: Amazing gym, amazing vibes and great staff! Shout out to my coach Tariq too
Fantastic experience: Great gym for the price, good range of equipment and the other gym-goers are generally nice and helpful. Staff are all friendly, especially Tariq who is very lovely and motivational!
Fantastic experience: New gym, great value for money. I really enjoy Igor and Claudia's classes, very professional both of them. Missing Silvia Zumba class on Saturdays
Fantastic experience: Best gym in London!
Fantastic experience: It’s a great and clean gym. Everyone is nice here. I would strongly recommend the coach Tariq Howes if anyone is looking for any training session. This guy is very professional, welcoming, and interesting. He focuses the details in the trainings. He is definitely the best I worked with.
Fantastic experience: Michael's exercises are funny and works
Fantastic experience: Michael is great giving fun and innovative exercises
Fantastic experience: The staff especially Michael is so friendly
Fantastic experience: Had induction today with Felix, very polite and knowledgeable, was warm welcome, clean area with lots of equipment and always available to answer questions. Would recommend.
Fantastic experience: Amazing place to your workout
Fantastic experience: Really supportive staff and would really appreciate a mirror in the corner of the free weights area. Gabriel one of the PTs is always supportive
Negative experience: We previously had a monthly membership while we were staying in London. The last day of our time in London was due to fall just outside of the gym membership window, so the day before we were scheduled to leave we took out one day passes for the next day. We turned up the next day to use our passes and neither one of our codes worked. The help desk doesn't start until 9am and so there was no one to help us because the gym is unstaffed in the morning. A wasted trip and a waste of our time and money
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: I was here for nearly a year before we left due to a move. PROS: The gym is well located and always clean with a wide variety of equipment. It's also cheap to join and I almost never had any trouble using the equipment I want. Huge space! I always enjoyed my workouts. CONS: I feel that Gym Group isn't particularly upfront about lots of hidden costs and that it's difficult to access any help. I got a little annoyed at the many minor ways they earned a few extra pounds from you. Some examples: When you change your membership, they downgrade you immediately even if you've paid for a full term of the earlier (more premium/expensive) membership - meaning that you don't end up getting what you pay for. I assumed that, like almost every other subscription service, downgrading or changing your membership tier takes place at the expiration of the earlier membership tier, which you've paid in full for. (Every downgrade/upgrade also costs 5 quid in admin fees!) They say that upgrades in membership take place immediately, and they pro-rate you accordingly; I once upgraded my membership in order to access the gym at peak hours, and the app confidently said the upgrade would register in 10 minutes, but... it didn't. I stood outside the gym doors and rang for help for 30 minutes as I just wanted to get my session in - no luck! No one answered. To cancel your membership, they ask you to cancel your direct debit and then send urgent emails about additional admin fees you are liable for for "missing payment". In my opinion this is a bit of a scare tactic - lumping people who have decided to cancel their direct debit to end their gym membership together with folks who may have missed a payment. I thought for a moment that my direct debit cancellation had not gone through and that I was still liable for payment for the month. I think there should be a way to simply directly cancel your membership with Gym Group - it is also not "cancel anytime" as promised as it takes up to 5 days for them to register this cancellation, which you don't know until you're several screens in to trying to cancel the subscription on the app. These are just bits and pieces that left me overall disappointed with the Gym Group franchise but I do think this particular location is good!
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Good place. It is on the underground. One single floor with all the equipment. Solid place so far.
Fantastic experience: Best Gym in London!
Negative experience: Dirty, crowded, machines dont work most of the time
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available in our app so you can see how busy the gym is to help plan any future visits. Regarding our equipment, our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym!
Negative experience: Well kitted out but they insist on playing their horrendous music on a level where you can’t even hear your own
Hi there, thank you for your feedback.
Fantastic experience: Great gym, plenty of equipment and turf area for all types of workouts. The staff are welcoming and helpful. I like the 24 hour self service entry option. It was very easy to join online and come in hassle free. I recommend this gym to anyone visiting London.
Positive experience: Good amenities offered for basic workouts and fitness needs. Would love if there were more classes offered through the week or if there was more equipment but it all depends on space.
Hi there, thank you for your feedback.
Fantastic experience: Best trainer Awais I usually come to Tuesday and Thursday evening group classes. Awais leads Thursday evening Sweat session and it's always a blast! What sets Awais apart is not only his extensive knowledge of fitness and nutrition but also his personalized approach to training. His attention to detail ensured that each exercise was executed with proper form, maximizing results while minimizing the risk of injury. Moreover, Awais's motivational skills are unparalleled. He pushed me to surpass my perceived limits, encouraging me every step of the way. His positivity and enthusiasm were infectious, making each session enjoyable and rewarding. Beyond his technical skills, Awais genuinely cares about his clients' well-being. In conclusion, Awais is not just a trainer; he is a mentor, motivator, and guide on the journey to fitness and health. I wholeheartedly recommend him to anyone looking to achieve their fitness goals and unlock their full potential.
Positive experience: The gym is pretty basic but generally good value for money. Gets busy in the evenings but you can usually get the equipment you need after a short wait. I have reported maintenance issues several times but unfortunately nothing is done about them. For example: - Broken soap dispenser in the female changing room (see picture - has been like that for over six months). - Some showers don’t have hooks so nowhere to put a towel or wash bag. - Two out of three spin bikes don’t work properly (one is rusty, the display of the other one is broken). - No hot water in male changing room over the past few weeks. - Cleaning is not great.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Battersea is made aware of your thoughts.
Fantastic experience: Wonderful gym. Simon who works as been an absolute Gem. Completely forgot I signed up to peak and was very lovely about it. Totally recommend.
Fantastic experience: Great gym! I've been going there for a couple of months now, they have a great choices of equipment and classes that you can do. Everyone from the team is great, with a wide choice of PT. Structure always clean.
Fantastic experience: Had a great session with Simon, the gym is well equipped, clean and tidy
Fantastic experience: A great gym with a wide range of facilities and space. Super helpful and friendly staff.
Fantastic experience: The gym has a very friendly and supportive environment. The Hybrid 45 classes run by Claudia Blanco at the gym are fantastic. A combination of cardio strength training and flexibility exercises .
Fantastic experience: Awais class full of energy and vibes. A really cool group of guys.
Fantastic experience: Awais class os always a good challenge
Fantastic experience: Super gym: great facilities and always clean. Excellent personal training offered; I worked with Simon who was knowledgeable, kind and motivating. He offered particularly useful exercises during my recovery from a back injury. 10/10 for value, facilities and atmosphere!
Fantastic experience: Very supportive staff, was able to discuss medical concerns and showed me around the gym
Fantastic experience: Friendly staff the place was clean and all the equipment seemed new, I would certainly recommend this gym!
Fantastic experience: Very friendly Staff and a nice space. Simon was a wonderful help. Looking forward to working out with you all. Thank you.
Positive experience: Simon was very helpful today, walked us through the gym and was very friendly and all around a nice guy
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Always a great time at this gym. Friendly staff & a great space. Never waiting for equipment
Fantastic experience: Great gym great atmosphere never had to wait for any equipment when I come.
Positive experience: Great functional gym with all the equipment necessary for a great workout. The staff are friendly and helpful and I love that it’s 24/6
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Good gym, good range of equipment for the price, gets a bit too busy 5-7pm
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Really enjoy using this gym! Fantastic facilities and the staff are very helpful, especially Simon.
Fantastic experience: Gabriel’s class was great! Really helps me to stay toned and would definitely recommend!
Fantastic experience: Good environment. A lot of friendly people and staff
Fantastic experience: Nickey is the best manager! The staffs are friendly
Fantastic experience: good place amazing machines
Fantastic experience: Loads of options for workouts, really great gym!
Fantastic experience: Gym is well equipped, staff always friendly and patient with me leaving my bag in their office, toilets/showers very clean. 9/10, as some of the machines are quite old and used
Fantastic experience: Great gym. Manager super helpful
Fantastic experience: I love the gym. Very comfortable. Very friendly gym. Especially Nico the manager, nice and friendly!
Fantastic experience: The gym is tidy and well maintained. Friendly staff, especially Nick the manager is really nice and helpful.
Fantastic experience: Amazing class with Gaz! Always feeling great after the lesson
Fantastic experience: Great place loads of machines my first ever gym and I love it!
Fantastic experience: Affordable, clean, spacious and all the equipment you would need
Fantastic experience: Amazing gym.. Great equipment.. always clean.. staff are super helpful and friendly ... fantastic management
Fantastic experience: Great studio, with great trainers! Silvia is great and very knowledgeable ☺️
Fantastic experience: Great gym, super cheap and has all the kit you could need.
Fantastic experience: decent gym with good selection of weights
Fantastic experience: Very good and uncomplicated experience. Simon was really helpful. Cheers
Positive experience: Great gym with fantastic equipment! Great service from the PT team especially Simon who is always available and extremely polite and kind. I assume it’s normal but more often than never gym goers can’t seem to rack their weights properly although there is a color coding and printed numbers for the respective weights.. overall, wouldn’t train anywhere else! Thank you!
Hi there, thank you for your feedback.
Positive experience: The gym was amazing and you should come
Hi there, thank you for your feedback.
Fantastic experience: Very good gym. Staff are great. Simon is very helpful. Would recommend joining
Positive experience: The gym in general is well maintained with the equipment being of a standard expected for the price being paid . The staff are friendly and professional as are the majority of the gym members. The one criticism I have is some members at 06.10 in the morning using the benches as they would a sun lounger on holiday by placing their phone and drink on the bench before going off and using the machine weights for over 40 minutes.!!!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Battersea is made aware of your thoughts.
Fantastic experience: Me and my wife came in and had induction by Simon very professional and polite. The gym is clean, tidy and every machine for every ability. It's a great place and great people.
Fantastic experience: Big fan - Have been at fitness first, pure and energie all in the local area, this is by far the best gym, not to mention the best price. Class PT’s, space and equipment
Fantastic experience: Love this affordable chain of gyms and the flexibility they give to their members, e.g. to be able to attend more than one gym location is a very useful feature.
Fantastic experience: Great range of equipment and plenty of space. Staff was really helpful as well - got my bag back to me after the strap was locked in another locker by accident - cheers Simon!
Fantastic experience: Meet Tegan, she was helpful in showing me around the gym today
Fantastic experience: Had a lovely experience and spoken with Tegan who toured me around the gym and showed me what's available. Very nice
Fantastic experience: Tegan was lovely. Pleasure to be a memener in the gym.
Fantastic experience: Met Tegan. Very nice gym
Fantastic experience: Very good equipment and friendly personal trainers .
Fantastic experience: Fantastic gym. Loads of friendly staff. Highly recommended.
Fantastic experience: This battersea location has been my gym for just over half a year now. But I’ve been with the gym group for 4 years! Can’t say I’d ever change gym due to the 24/7 availability, the price and the nice staff (including Simon at this location). If there was a 6 star button I’d use it!
Fantastic experience: Been a great experience, been using since moving in 2 and a half years ago
Fantastic experience: Gabriel was amazing today in the hybrid lovely workouts made me really push it! But could be a bit louder in tone couldn’t hear him at times!
Fantastic experience: Very helpful and knowledgable staff and a pleasant environment.
Fantastic experience: Used this gym whilst visiting from Switzerland and loved it! Friendly staff and Swiss standard of cleanliness
Fantastic experience: Nice staff, good vibes, and a decent variety of equipment and classes.
Fantastic experience: Excellent!! Great job Simon who was very helpful and professional, thanks.
Fantastic experience: Great gym, great equipment, really friendly staff. Simon made me feel so comfortable when I needed some help which meant I got everything done in my programme
Fantastic experience: Great gym - well equipped and clean. And friendly staff meaning a nice environment there, they are all welcoming and helpful if you have any queries.
Positive experience: Good, clean gym. Mens toilets seem to constantly flood but I feel like the mens toilets of a gym are the place you should be spending the least time in.
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Battersea is made aware of your thoughts.
Fantastic experience: Good staff at the gym! Management are top tier
Positive experience: HORRENDOUS DUST/DIRT ON SOME RACKS - SEE VIDEO. Not a bad gym loads equipment, loads of space. No groups of meatheads or alpha male screaming. Lots of friendly people. Very respectful, huge diversity of ways to work out. Only show me it's deep down in a basement about five stories down. Other than that would highly recommend one thing though. Watch out for the dust on some of the equipment!!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Amazing equipment, great workers always friendly and looking to help
Fantastic experience: Staff member Teegan was really helpful and welcoming.
Fantastic experience: gym’s always clean! Aaron and the other trainers are always saying hi which is so nice. welcoming and very accommodating.
Fantastic experience: Very clean gym, friendly management and staff - always check on you to make sure your gym progress is going good.
Fantastic experience: The manager is a very nice individual helpful welcomes newcomers very nice community inside always greeted with a smile
Fantastic experience: Aaron Lewis is amazing, great customer service every time
Fantastic experience: I really enjoy The Gym in Battersea I’m in my late 20s and it’s a similar age group for people in the gym. It’s in a basement so there so no natural light which is the only thing I’m not a fan of.
Positive experience: Usually 40 people training in the gym but gym hav only one smit machine. I think it is not comfotable for training(
Thanks so much for your feedback, Олексій Афанасенко. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Battersea is made aware of your thoughts.
Fantastic experience: Back here after maybe 2 years out injured and because mainly mental health.
Positive experience: Good gym, very busy and can be a nightmare for equipment.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Best value gym in SW London. Cool temperature, great machines and nice and spacious. Far exceeds the offering of fitness first and virgin active which I’ve tried too, for a fraction of the price. Recommend.
Positive experience: I'm thrilled with this gym! The ambiance is motivating, and the equipment is always in top condition. The locker rooms are clean and well-equipped. Joining this gym has been a game-changer for my fitness journey.
Thanks so much for your feedback, Atkinson. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Awais is encouraging and friendly. He challenges you and within a few weeks you will see results.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: For me maybe being in the basement with no signal doesn't help Felt like there isn't much of a atmosphere
Thanks so much for your feedback, David Johnston. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Battersea is made aware of your thoughts.
Fantastic experience: I would like to say that my experience in the battersea gym group was a wholesome place , the staff in general but there is one person who stood out from the rest and his name is Gabriel. The way he conducts himself and others members in the gym is very professional and structured. Anytime I needed help or there was a problem in the gym Gabriel is the first person I’d go.
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Good gym by London standards, but a few annoyances: 1. Their wifi is abysmal 2. When there's a class on, they blast music in the entire area, very distracting and bothersome even if you do have great noise-cancelling headphones 3. There simply aren't enough squat racks and smith machines. This is made worse by gym-goers who misuse the squat racks for exercises that don't require it at all
Hi There! Thank your feedback! We apologise for any inconvenience caused due to the Wi-Fi not working properly as The Gym. Rest assured that we will look in to having these issued resolved with the service provider as soon as we possibly can. Your feedback helps us to improve the service and facilities that we offer our members and we take your comments on board.
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