The Gym Group London Alperton

Negative experience: Absolute scam of a gym. I canceled my membership and they still took payment for the next month and now are refusing to refund me.

Fantastic experience: The Gym Group Alperton is an amazing place to train, with great facilities and a welcoming atmosphere. The gym manager, Sonny, went above and beyond to support me with my final-year project, providing access and assistance that made a huge difference. The staff are friendly, the equipment is always clean and well-maintained, and there’s a great variety of classes. I highly recommend this gym to anyone looking for a supportive and professional environment!

Fantastic experience: Amazing customer service and help from Sonny

Fantastic experience: Love the gym and coaches here

Fantastic experience: I signed up to the Gym Group , Alperton in March 2023. I’m a regular attendee and my fitness and well-being have benefitted. The current team at the Gym group are amazing. The gym is clean, equipment and machines are regularly maintained. The manager Sunny is always at hand to offer advice and guidance, and together with Xadim and the team ensure that the high standard is maintained.

Positive experience: My least favourite as the machines are old and not performing properly

Negative experience: I started almost 2 months I get 2 tickets parking not space to park .

Fantastic experience: Very Friendly place and great atmosphere

Negative experience: The gym stinks of sweat. Needs proper air circulation

Negative experience: İf this wasn't my closest 24/7 gym, I would probably go somewhere else. The staff are really nice, but the facilities and equipment really let this place down. Half the treadmills are either damaged or out of service. Toilets are disgusting, seats ripped off the bowl, taps hanging loose spraying water everywhere. Usually takes 5-10mins to find a locker that shuts because half of them have been forced open. Equipment is really worn out too. Was recently closed for a refurb, but I didn't see any difference.

Negative experience: People are sitting on the phone, occupying machines instead of working out. It's not like they sit for 1 or 2 minutes. They don't do anything. Add benches or tell them to move.

Fantastic experience: I like the gym , professional stuff

Negative experience: Unfortunately, when you visit a gym where many of the members are from India, you have to deal with the smell and lack of hygiene.

Fantastic experience: good gym, usually quiet and has most of the equipment you will need

Fantastic experience: has all the equipment I need and is very good

Positive experience: Taking into account the increasing number of members, the gym needs minimum: 2 INCLINED BENCHes, 1 more DEADLIFT PLATFORM & 1 DEADLIFT LOADING JACK. We have been using the Smith machine instead. We’ve occupied the Smith machines for incline bench, shoulder press, hip thrusts, RDL & deadlifts. The gym needs CALIBRATED PLATES (not the Olympic bumper plates) as well for squats & deadlifts. In my opinion, EXCHANGing the barbell workout area & the accessory machines workout space should be great creating a spacious area for compound lifts to be done.

Negative experience: Equipement is poor. Obviously its not maintained

Fantastic experience: Love this gym, fits all my needs. Highly recommend

Fantastic experience: Good gym, very clean, good ac so you don’t sweat

Fantastic experience: Happy with the gym. Really nice staff

Fantastic experience: Sonny is a great asset to the gym group alperton and also Teresa. They do such a good job of looking after the gym and the members.

Fantastic experience: Happy with gym. Loved the atmosphere

Fantastic experience: Very solid gym, nice staff as well

Fantastic experience: I find it very convenient for me as gym is just a short walk away. I do enjoy coming for the classes and meeting new people. Staff is always polite.

Fantastic experience: The gym group is great and the staff here are lovely and friendly

Positive experience: The gym area is very friendly and calm. The staff are very helpful and kind hearted. They talk very nicely. Definitely recommend Sunny as a personal trainer.

Fantastic experience: The gym provides everything I need to train.

Fantastic experience: The staff was very helpful and accommodating, the gym itself is clean.

Fantastic experience: Good equipment and not too full

Fantastic experience: Great gym, polite and professional staff

Fantastic experience: Gym Alperton convenient place, great group class and trainers.

Fantastic experience: Amazing facilities Open 24 Hours Well Maintained

Fantastic experience: It's closed to house and when ever I came here I feel positive

Fantastic experience: I love this gym. Very good atmosphere the best place.

Fantastic experience: Very nice equipment and friendly people.

Fantastic experience: Classes are the best. If you are a member, make sure to book your free class with the instructor

Positive experience: With increasing membership, this gym needs more weight equipment - and fast! There needs to be additional squat racks, deadlift platforms, bench presses and cable machines. It's nice but gets way too busy even in supposed off-peak hours.

Negative experience: One of the site employee was very intimidating. He came up to me and my friend and demanded that we hand him our emails and phone so that he can give himself and the gym a review . He did the review himself and took a picture of it from his phone . He said that we look underage , and we quickly realised he only took our phones for the review because he did believe we were young . We’re both over 18 . This was rude and unprofessional.

Negative experience: I would give this gym a minus star if I could. It really stinks and you can see just rusty equipments.

Positive experience: I wanted to like this gym since it ticks most of the boxes but there's only one proper squat rack, I'm going to put this in the gym feedback and if they get more ill change this review and also increase the stars

Fantastic experience: MS Yasmin is exceedingly supportive, approachable and gracious. She received me in the Gym magnificently and brilliantly. May God bless her and she is pure gold and asset in this institution (Gym)

Negative experience: CLASSES CANCELLED OR JUST NOT HAPPENING! with no warning!! so rush over to make it on time for a class only to find nobody there! if it’s not happening or the class isn’t popular then cancel it please, instead of wasting my time! how hard is it for you to do that?? rubbish management

Fantastic experience: It's a really good gym, lots of machines and it's pretty clean

Fantastic experience: Excellent gym and staff and it has great space so you don’t feel too clustered and also has plenty of equipment & open 24hrs so it's convenient for every Gym Member.

Fantastic experience: Great gym , lovely staff

Fantastic experience: Really nice gym, has a lot of equipment and has exactly what I’m looking for. Great staff and great gym!

Fantastic experience: Clean gym and friendly staff. Good kit and an enjoyable place to train

Fantastic experience: Amazing staff, nice equipment. Great workout environment

Fantastic experience: The gym is very clean. Very well maintained and very friendly staff

Fantastic experience: Great gym! Lovely staff and everything you need!

Fantastic experience: I always have a great time here with great staff especially georgeta

Fantastic experience: Good gym big wide range of machines 10/10

Fantastic experience: Staff here are brillant attutide and work ethics on point. Good gym space, head down train hard environment

Fantastic experience: 10:/10 support from kevin . he was really helpful in assisting me

Fantastic experience: Good gym great staff. Been since 2018 and the service continuously improves.

Fantastic experience: Kevin is awesome he is very friendly and helpful. Lovely gym atmosphere

Fantastic experience: I come everyday to this gym, and the staff name kevin is always be kind with us. Good staff

Positive experience: The gym is all right for a basic training, but it's lacking in cleaning stations. They used to have wipes and antibacterial spray so you can clean off the equipment before you use it. Now they don't have it. People should use towels to prevent disgusting sweat stains on the equipment, but 95% don't use it! No one is controlling it. I was told to bring my own wet wipes, which i don't get why, since they raised the price of the membership but got really nothing in return. Also, from approximately 100 lockers 35 are usable, all the rest broken.

Negative experience: The only good thing about this gym is that it is very close to where I live. The Leg curl machine has one cable blocked from more than one month, leg extension machine the same. The floor in the weight area is in very bad condition. No one uses a towel and people leave all the machines dirty or wet with sweat. 70% of the lockers in the changing room are broken like the showers, only 3 available of 6. It is very rare to see a member of staff working there. I'm sorry because the gym has a nice machines (but broken) and nice potential, but must be maintained. I only mentioned 2 but there are more. I already raised a complaint on the website and the only answer it was "we will inform the manager about it" nothing happened. I hope all the problems will be fixed soon. I really don't want to change the gym again.

Positive experience: Changing rooms are in need of repair, replacement and regular tidying... fairly clean but messy.

Positive experience: I would like to see the exercise machines with drinks cup holders ..most of them are missing !! .I dont like to leave my drink on the unhygienic floor. Please supply and fix this Thanks

Fantastic experience: Attendance at any specific location. My job is to provide information and learn to build the body and knowledge available to me, please provide details or work, and what effort it takes for you to learn thanks

Fantastic experience: Jono and Kevin were a great help today. I am extremely grateful for them both.

Negative experience: Greeted at 5 am with 2 people on the steps smoking weed. Then a homeless man sleeping in the foyer and once entering the gym it smelt like a toilet, and not a clean one. It’s cheap and it’s not badly equipped, but I think I’d rather pay more and have a better environment.

Fantastic experience: Love the gym and the members and Kevin the manager is a great pt knows his stuff

Fantastic experience: Excellent gym with good Personel

Fantastic experience: Brilliant gym, amazing staff, manager very friendly.

Fantastic experience: I would recommend this gym, very friendly and informative staff. Atmosphere was good inside every time I've been!!

Fantastic experience: Great atmosphere, value, location and friendly staff.

Fantastic experience: Excellent gym and staff. It's big and spacious, so you dont feel too clustered. Plenty of equipment. Open 24hrs so it's convenient for whatever schedule.

Fantastic experience: The staff are very friendly supportive and accommodating. This gym is also a very welcoming environment

Fantastic experience: Brilliant gym, fantastic safe and friendly atmosphere, the manager was also fantastic in making me feel welcome and showing me the facilities, 10/10 highly recommended!!

Fantastic experience: Amazing gym, one of the best. The staff are fantastic. Thanks.

Fantastic experience: Fantastic facilities, clean changing rooms & gym floor, with helpful & friendly staff.

Fantastic experience: Best gym in the area, all the equipment you need, very friendly staff.

Fantastic experience: The gym in Alperton offers a variety of equipment and classes for different fitness levels. The staff is friendly and the facilities are well-maintained, making it a great place to work out.

Fantastic experience: Amazing gym ,been going for 3 months now ,no issue

Fantastic experience: Great place to train. Good equipment and atmosphere

Negative experience: The general atmosphere as a solo female is unsafe. The outside is full of young men on bikes leering at you, and the inside was full of young men just sat around in groups; given the area, I’m surprised this gym doesn’t have a women’s only area. The whole gym stunk of sweat and unclean, and even the changing rooms smelt bad - seeing the sign about the member pooing on the floor in there has confirmed I will not be returning to this gym. I saw no members of staff (went at around 4pm on a Monday), and I just felt unsafe and unable to finish my workout.

Fantastic experience: Kevin done a great induction and was very supportive. I always see him working with other people in the gym and helping them

Fantastic experience: The gym group is a good gym the workers are very nice equipment very strong and steady

Fantastic experience: Always clean, trainers are always there to help when needed, give free tips and always polite. Closest to my house.

Fantastic experience: Good choice if you're local, decent equipment, and insightful staff

Fantastic experience: Kevin is a great staff member and great pt! 10/10 service

Fantastic experience: Great gym friendly staff I would recommend this gym to anyone whether beginner or experts.

Fantastic experience: Love the gym very big and the manager here Kevin is a brilliant personal trainer

Fantastic experience: The gym is very clean and has good equipment, with friendly people

Fantastic experience: very good service,the people are very friendly and the gym is very clean and has a good atmosphere.

Fantastic experience: Love how there are sessions here are they help you learn new workouts for beginners.

Fantastic experience: I been in this gym for a long time so from my experience it has been amazing and the stuff is been amazing. I get to work with a few coaches and they helped me a lot. Shout out to the og pts- daniel,daf,sam and nathen

Fantastic experience: Very spacious, the are variety of equipment, always clean and staff is very friendly. Definitely recommend it.

Negative experience: Rude manager, who needs to take some lessons on the customer service and learn how to talk to customers. Will also suggest to go to the psychologist. And no - not going to send a review to your email address.

Fantastic experience: Everyone is really nice and the staff are really approachable and friendly. The place is very clean and I feel safe at all times

Fantastic experience: Been an excellent experience, as newly starting gym : all the staff have been extremely welcoming and supportive- much appreciated.

Fantastic experience: One of my favourite Gym Group gyms. Always a great atmosphere and staff are always helpful. Xadim is awesome!

Fantastic experience: The gym is really useful as it is close by and there is free parking! The staff are friendly and the gym classes are really motivating and fun!

Fantastic experience: I like training here. Good atmosphere and friendly staff. Clean and good equipment

Fantastic experience: I came to this gym because I had a goal to become lean and so far it’s working good. The staff is really nice and helpful by giving me advice on how to achieve my goals and what to not do.

Fantastic experience: i like the manager my brother Xadim the hulk. like training with him as he push me to hit my max on bench press

Negative experience: At the entrance, usually 2 or 3 homeless people are lying on the floor and living there. The last time I tried to enter the building, I couldn't stop because of the smell and came back out. And the outside of the building is unsafe, crowds are always smoking weed and killing time. I don't feel comfortable entering and leaving the building, but it's not bad inside.