The Gym Group Eastbourne

Information about The Gym Group Eastbourne
BN23 6JH, Eastbourne
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about The Gym Group Eastbourne:
The Gym Group Eastbourne is a modern and well-equipped fitness center that offers a variety of amenities at competitive prices. With a clean and spacious environment, the gym provides:
- 24/7 access for convenience
- A great selection of exercise equipment including cardio and weight machines
- Regularly maintained facilities ensuring hygiene and cleanliness
- A welcoming atmosphere with friendly and helpful staff
- Free fitness classes included with membership
- Affordable membership options
Many users appreciate the positive vibes and the supportive community, making it a great place for workouts regardless of fitness levels. However, some have noted issues with the entry system app and a desire for more varied fitness classes. Overall, The Gym Group Eastbourne is highly recommended for anyone looking for a reliable place to stay fit and healthy.
Services, Machines and Guided Classes
The Gym Group Eastbourne: Opinions
Fantastic experience: Lovely place to workout, lovely trainers
Fantastic experience: What more do you want? Not expensive. Good vibes. Not too busy. Great equipment.
Positive experience: No more paper towels available for the customers to use. I have to come with my own paper towels to disinfect the machines before usage or after workout. This issue has been here for almost a month and staff have no idea why. An equipped gym WILL ALWAYS have the right facilities!
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Negative experience: My code never works, and I know I'm not the only one, I was planning on getting a membership for late nights as its cheap, but driving 30 mins to stand infront of the door with a dud code isn't really worth the time or money. Also there doesn't seem to be much in the way of free weights
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: I recommend it to every sports enthusiast and not only these gyms
Positive experience: Cheap, lots of equipment avaliable
Hi there, thank you for your feedback.
Fantastic experience: As you would expect from any Gym group gym.. good value for money and a very good variety of equipment.
Fantastic experience: Large,clean gym,spacious areas to train,good studio and mix of classes each week,staff very friendly and helpful
Fantastic experience: Brilliant, very clean and good equipment
Fantastic experience: This is my go to gym. It's always clean and you will always see the staff going round cleaning ect. I like that it's open 24 hours as it suits the how's I do at work. The price is very competitive and they have a great range of equipment.
Fantastic experience: The Gym Eastbourne is very well equipped and clean, for a very reasonable price. The staff are really friendly and approachable.
Fantastic experience: Great range of equipment, fun classes and a good atmosphere. All ages & body shapes there, the instructors are friendly and encouraging. Would highly recommend.
Fantastic experience: Great gym, great instructors. Clean, good facilities and the classes are varied and fun. Highly recommend.
Fantastic experience: Awesome gym and equipment, great price and everyone is friendly.
Fantastic experience: Special thanks to Ellie one of the PTs there for making going to the gym enjoyable! I actually look forward to our sessions every week, thank you for looking after me!
Fantastic experience: Friendly staff, great kit, love that it’s accessible at all times for a good price. Have tried many gyms in the past but can’t see myself moving anywhere else anytime soon!
Positive experience: Clean Gym, friendly helpful staff, good variety of equipment and classes. Well priced membership prices. My only criticism is the classes shown at 8pm make it difficult for off peak members to attend as they can’t enter the gym again until 8pm and by that time the class has started.. can a thought be put to those classes starting at 8.15pm to allow off peak members access.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
Fantastic experience: I’ve been going to The Gym for 4 years now and I can’t say anything bad about it. I joined just before Covid and when they were able to reopen. They protected us as much as they could. The gym remains very clean and well maintained. It is rare to see a piece of equipment out of order. All the staff are friendly and give a warm welcome when you see them. Classes are good with a huge variety. I’ve been training with Charlotte O’Farrell a PT there for almost 3 year later - the transformation in me physically and mentally is immeasurable. I’ve moved jobs and the gym is much further for me but I would not go anywhere else. I could not recommend this gym enough.
Fantastic experience: Great gym, great equipment, very friendly staff
Fantastic experience: Great gym has everything you could possibly need there's no egos in here everyone is friendly staff are great and helpful the gym is always clean and price is nice
Positive experience: Good equipment, open 24hours at a decent price. Showers are a bit temperamental
Thanks so much for your feedback, Duncan Miles. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Briliant gym highly recommend modern clean and very spacious , completly the oppostite to the pure gym (don’t recommend pure gym )
Positive experience: The staff are all basically self employed and have to make money by giving personal pt sessions that you pay for. I have worked for 2 large gym groups and know how much money they make and so I feel this is an absolute liberty what this company is doing to there staff. The staff work hard cleaning the equipment for free and doing free classes ! Come on Gym Group pay them what they deserve and then let them keep there personal session money. That's almost illegal what your doing to them. The customers know all this as 2 staff members who have now left told us all at the end of a class session on 2 separate occasions. The equipment is at a basic level and most of it has never been updated. The running machines and cross trainers I think are the ones from the old Fitness First days. However it all works and is regularly maintained. The gym is always clean with some very faint background music on. If you know what your doing and go in and get on with it then this gym is perfect. I would rate this gym higher but I hate companies taking advantage of staff.
Hello Warren, So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: Great gym
Negative experience: Paid for three day pass then it didn't let me in the door after the first day
Thanks so much for your feedback, Plausible Name. We're sorry you've had system issues with our entry system. To look into your account would you be able to send in an email to [email protected] so that we can have this looked in to.
Positive experience: it is really good here it has all equipment i just wish it had some equipment like medicine balls and boxing bags that would make this gym a 10/10
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Eastbourne.
Fantastic experience: Great gym, good facilities and open all the time?
Fantastic experience: It was good. Affordable prices and many facilities
Fantastic experience: Great place. Always clean and tidy, but for the money, they give a lot.
Fantastic experience: Brilliant Gym, friendly staff very clean.
Fantastic experience: Very equipped and friendly staff
Positive experience: Good facility, nice staff, clean environment, well kept machinery.
Hi there, thank you for your feedback.
Fantastic experience: Less than 15 mins drive from the town centre. The ab machines are great! Some gyms don't have these so I was glad to see and use them. A good all round workout
Positive experience: Potrafi być tłoczno i czasami trzeba czekać długo na ławkę
Hi there, thank you for your feedback.
Fantastic experience: For the price, it can't be beat. Friendly and unpretentious gym. Great range of equipment and easy to use. Staff are usually always on hand if you need any help. The only thing I find is that it's too easy to catch your fingers in the main entrance door due to the handle design. Otherwise, I can't fault it. Keep it up, guys!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: One of the best gyms I have ever been too. Great price Great app Great classes Great instructors The Eastbourne The gym is really fantastic This is without a doubt the best The Gym...love it.
Hi there, thank you for your feedback.
Fantastic experience: Nice and easy, we commute from bexhill to use this gym. The only annoying thing is that the qr code is very temperamental for entry, which can leave you standing there searching for your pin number.
Fantastic experience: Great gym great friendly staff
Fantastic experience: Been using The Gym Group Eastbourne for a couple of years now and really enjoy it. Staff are all friendly, approachable and helpful. There is a eide variety of equipment and machine's available to use. The facilities are always clean. There are lots of Personal trainers offering bespoke service taylored to your needs. I also love that its a pin entry system and open 24/7 as I always used to loose my card at other gyms ♀️.
Fantastic experience: Very handy gym 10 minutes away from home. So many cardio machines to use and lots of great weight training machines available too. Staff are always really friendly and helpful, and having lots of PTs on hand makes it easier to sign up with one when you need the extra push! Gym is kept clean and tidy and access is super easy for any time of day you wish, so very useful when you have flexible working patterns.
Fantastic experience: I love going to The Gym, it’s one of the few gyms I don’t feel self conscious in, everyone is so lovely and the staff are so friendly and helpful
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Fantastic experience: I love the circuits, LBT and body conditioning classes and actually get pretty down if my schedule clashes mean I miss a class that week. Only qualm would be that I wish there were more throughout the week.
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Fantastic experience: Great place to workout, especially with the staff always helpful and attentive.
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Fantastic experience: Great gym, equipments amazing, always clean and staff all really helpful and friendly
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Fantastic experience: Absolutely love this gym. It is clean, good value for money, easy location with lota of free parking, and the classes are great. PTs are all brilliant and bring their own twist to the classes. Highly recommended!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Pretty clean, pretty good atmosphere. A decent gym for the price certainly.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The Gym @ Eastbourne is a great place to train. The people and staff are friendly too. Claire, who is a PT, has also been amazingly helpful and I previously had some personal training sessions with her. She really knows what she's talking about and I now use some of her taught exercises for my own personal gym sessions now. I would recommend The Gym to anyone.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great class options and all the staff very welcoming
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, value for money, clean and Claire Harrison (personal trainer) is very good !
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great classes, great motivational instructors.awsome fun, makes exercising so much easier. Can't recommend enough!!!
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Fantastic experience: Absolutely love the classes and Mike, Michele and Becky are amazing and always welcoming and full of advice. Fab atmosphere
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Fantastic experience: I have been going to The Gym for years now and always have had a positive experience. It's always clean, the range of equipment and classes available is excellent, staff is friendly and helpful, on top of that I can't fault the price. Would definitely recommend :)
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Awesome place- feels like a second home and clean and always friendly. Mike is my PT and it is something I cannot be without- him and Leigh manage this place amazingly. Always look forward to my PT sessions.
Hi there, thank you for your feedback.
Fantastic experience: Good gym to get your workout in, plenty of equipment and staff are friendly. Would highly recommend
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Love this gym no commitment with the monthly payments works great for me. All the staff are friendly & professional. I would highly reccomend Claire one of the P.ts at the gym. She helped me towards my goals and is so welcoming. 5☆
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Lovely friendly gym. Never feel self conscious as we’re all in the same situation. Claire Harrison is my angel. She can make you do things you thought is impossible
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym. Very friendly staff who are always able to help. There is a wide variety of equipment which is well maintained and cleaned. A really good variety of people who go so I never feel intimidated.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I used to be so anxious going into the gym but since having my amazing personal trainer Claire Harrison I’m no longer anxious to begin with I made Claire meet me by the doors as I came in whereas now I have the confidence to go in on my own and start warming up before my pt session not only is she getting me into shape Claire is also becoming an amazing friend I couldn’t be more pleased with my experience
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, its large and has all you need. The equipment is kept clean and the staff are really helpful and friendly.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Excellent Gym with Great staff and atmosphere...... keep up the good work
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: My favorite place in Eastbourne
Hi there, thank you for your feedback.
Positive experience: Nice Gym loads of equipment clean and fresh I like the system of self service 24/7 but very busy. I prefer a little quite place to work out and as a training boxer there was no punch bag.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: This is a really good gym, clean and well looked after, it's a pleasure turning up,
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: The best gym in Eastbourne.
Hi there, thank you for your feedback.
Fantastic experience: This is a no nonsense gym, you pay a monthly subscription (check website for deals) no contract, leave when you want. Great facilities, immaculate inside, well placed cleaning points so you're never far from a station. Open plan mostly with free WiFi, toilets and shower with disabled access. The showers are clean with an average water pressure and auto cut off with a good degree of heat, 6 to 8 private cubicles with plenty of room to change/get dried off in. Open 24hours with staff, I belive, working up till 2200hrs then the cleaner takes over watch, however they do have remote access through CCTV which can be monitored remotely. Vending machines with a collection of food and drink, cleaning spray and paper towels to wipe down equipment. Upstairs you also have the fitness class suite, a selection of bikes and runners, with a weight area off set with a mirrored wall. Classes are often and varied (well worth a look into) Overall an affordable gym experience, very clean, great layout, free WiFi, 24hr access, with good changing and shower facilities, why pay more for gimmicks, gym-train-shower-go!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym, good ventilation, clean, great equipment, safe space.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Been going to the gym for a few months now, sadly the app does not often work to allow entry, some of the air con units don't work or leak water so you'll find buckets on the floor. Classes are either always full or on some week days hardly any available as no staff. Not enough staff to hold more classes.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Good, clean gym overall and the staff are friendly. Lots of equipment this gym is big and offers free classes. Only downside is mens showers are a bit grubby and too many people not wiping equipment after use.
Thanks so much for your feedback, Daniel Park. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
Fantastic experience: Got everything you need and a lot for your money, easy parking, staff very friendly.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: First time in the gym for a long time! The good thing about this gym is it's giant! There are plenty of machines to go around so you always get to use the equipment you need too.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: The gym opens 24/7 so it's very convenient
Hi there, thank you for your feedback.
Fantastic experience: Great customer experience. Ben is amazing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Always easy to get on all of the equipment staff always friendly, place always clean could do with another fitness studio for people to use when classes are on
Hi there, thank you for your feedback.
Fantastic experience: Great gym, classes are varied and for all abilities. Staff are friendly and highly qualified, they help motivate clients and guide them to try new things. Fantastic value for money!!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym
Hi there, thank you for your feedback.
Fantastic experience: Nobody stares at you, which make you feel comfortable doing your workouts. Friendly and helpful staff :)
Agnieszka O. - we wanted to thank you for taking the time to leave us a review. The Gym aims to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased that the staff was positive for you! Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Excellent gym all the equipment anyone would ever need for their work out wether you want cardio or weights machines
Hello Richard Revere, We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Many thanks for providing us with feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Eastbourne.
Fantastic experience: Fantastic Price for all the number of equipment there is. Best thing is that, being a 24hour access gym you can use the app to see quiet times. Great for people who knows what they're doing and just want a place to go and workout.
Clare Knight - we wanted to thank you for taking the time to leave us a review. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great place, affordable prices and it's open 24/7
Thanks so much for your feedback, Paul Virgil.
Fantastic experience: Nice gym open 24/7
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Nice well looked after gym, very clean, equipment always kept up to date and repaired, gets busy as you'd expect at peak time but there's plenty of equipment to share but you get the usual selfish gymers sitting on their phones Instagraming.
Thanks so much for your feedback, Steve Carey (Stevio). We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Very clean, well set out. Excellent value for money. Insufficient classes though, and difficult to get in them.
Thanks so much for your feedback, Frances Lawrence. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Eastbourne is made aware of your thoughts.
Fantastic experience: A good no strings gym, clean friendly staff good atmosphere
Stewart Croud - we wanted to thank you for taking the time to leave us a review. Stewart Croud, understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym
Thank you for taking the time to leave us a positive review!
Negative experience: Member since 2016 was told once about face covering which I do use its a disgrace of a company to email me to say your membership has been cancelled due to face covering there are plenty of people walking around with no face covering and apparently told twice in December no one said anything to me in December but there were 2 emails about repeated warning can't talk to you face to face but if that's how they treat there members then no more and more businesses like the gym group will lose more customers disgrace.
Thanks so much for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're working hard to ensure that every experience at The Gym is a positive one, and thank you for your time, support and feedback in helping us achieve that.
Negative experience: im membership from 5 years in the gym group i was so meny the gym group.and so happy . but in Eastbourne the gym group. the manager its so arogant person . the ferst day 1 minutes i was forgot mask in my pocket. to put on my face .he come to me angry complain. i say im sorry i was forget .he say the next time Ill stop your membership. today morning he stpo my membership. i just knock to the to him the reason he come out site like Arrogant manager il pay regularly 26£ every month from my debit card. the gym.group its lovely. but the manager its Arrogant person.
Thanks so much for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're working hard to ensure that every experience at The Gym is a positive one, and thank you for your time, support and feedback in helping us achieve that.
Positive experience: Excellent and well organised.
Thank you for taking the time to review us. We're always working hard to improve the service and facilities we offer our members.
Fantastic experience: Good gym. Big space to practice sport. Good prices. Free parking.
Thank you for your positive review!
Positive experience: Great equipment. Lots of free machines and a good selection as well
Hi there, thank you for your feedback. We are currently undertaking a piece of work to better understand our member experience over time, and thank you for leaving your thoughts.
Positive experience: I went there to inquire about membership and was greeted by a very friendly and helpful staff member. He showed me around and explained how various pieces of the gym equipment functioned etc. We also spoke about membership options. A good experience all round.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Find the Gym is always clean and equipment well maintained. The users are friendly and welcoming.
Thanks so much for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: My first proper session back after 10 years out and absolutely loved it. The atmosphere, the staff and the wide diversity of people in there, well done
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Lovely welcoming place, even better since the pandemic
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: open planned gym which never seems to be to busy. always find it difficult to get on the weight lifting machine though perhaps they need to buy another as this machine is popular. always lovely and clean though
Hi there, thank you for your feedback. We are currently undertaking a piece of work to better understand our member experience over time, and thank you for leaving your thoughts.
Negative experience: The equipment is standard missing incline and decline bench press, their app doesn’t work nor does the website it’s almost impossible to get in touch with them or cancel your membership I would not advise signing up to them use a local gym you most likely have a better one
MUSCLE GANG - thank you for leaving your feedback and we're sorry we didn't fully hit the mark at the time of you leaving your feedback. We're working hard to understand what we've done right, and where we can improve, and will be using your feedback to help us get better.
Fantastic experience: Good gym i love
Thank you for taking the time to review us. We're always working hard to improve the service and facilities we offer our members.
Fantastic experience: It has such a chilled atmosphere I have no anxiety about going to workout by myself. Staff are always around if you need help. It's always clean. Highly recommended!
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Clean, well maintained and friendly
Thank you for taking the time to review us. We're always working hard to improve the service and facilities we offer our members.
Positive experience: Plenty of parking and a few shops locally if you forget your water or gym kit.. Clean and plenty of machines when I went midday-ish on a free trial. I would ideally like the instructors to mooch about and talk and give advice but wasnt any about. I think they do classes and they must be ok as always see plenty of people coming and going.
Hi there, thank you for your feedback. We are currently undertaking a piece of work to better understand our member experience over time, and thank you for leaving your thoughts.
Fantastic experience: I've been going to gyms for over 30 yrs. Switched here about 6 months ago. Modern, well equipped, well maintained gym. Mixture of exercise machines, weight machines, free weights and an exercise studio. No frills, so no sauna or swimming pool but this is reflected in the price. Amazing value for membership. And it's open 24/7. Classes are free to members. I've done a few now. Really good classes across the day and evening. Changing rooms are always clean and everything works. Some machine vending only, no cafe. Parking opposite which is a bit unnecessary, (should be cycling to the gym, 'surely' ?!). Cycle racks available. This gym is just a gym, not a health club, but it is very well equipped, clean, modern, great staff, amazing value.
Thanks so much for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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