The Gym Group Strood
Information about The Gym Group Strood
Opening hours
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- monday: 0h-0h
- tuesday: 0h-0h
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- thursday: 0h-0h
- friday: 0h-0h
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Our comment from FitFit UK about The Gym Group Strood:
The Gym Group Strood is a welcoming and friendly fitness center located in Rochester, United Kingdom. With 24-hour access, it offers members flexible workout times, making it an ideal choice for busy individuals. The gym is spacious and well-maintained, featuring a wide range of modern exercise equipment, perfect for both beginners and experienced gym-goers.
Members appreciate the clean environment, varied workout classes, and supportive trainers who create a motivating atmosphere. Many have highlighted their positive experiences with personal trainers like Ellen, who not only help with workouts but also inspire confidence among members.
While the gym has received praise for its fantastic staff and vibrant community, there are some areas for improvement. Some users have mentioned that during peak hours, the gym can become quite crowded, leading to longer wait times for equipment. There have also been occasional concerns about maintenance and cleanliness in the locker rooms.
Overall, The Gym Group Strood is recognized for its friendly atmosphere, good value for money, and ample selection of equipment. This gym is recommended for anyone seeking a great place to exercise and connect with a supportive fitness community.
Services, Machines and Guided Classes
The Gym Group Strood: Opinions
Fantastic experience: Nice gym
Fantastic experience: Great 24 hour gym for the price
Negative experience: very messy
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Fantastic experience: I had a gym induction with the wonderful Ellen on Monday 28th October. I struggle badly with anxiety so felt weary about going to the gym alone, but all thanks to Ellen I want to start going more. Would love to eventually have her as a PT, her energy is absolutely amazing! Thank you Ellen for making me feel more confident, would recommend her to everyone
Negative experience: No one replies to emails, no one there ever to talk to. Poor equipment treadmills aren’t calibrated. And handles for cable machines are non existent.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Fantastic experience: Good nice sized gym lots of equiptment and plenty of parking all for a reasonable price what more could you want
Negative experience: Not enough machines sometimes I have to wait 40 minutes to get the machine i want
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Fantastic experience: Always clean . Enough equipment for everyone . 2 benches unlike pure gym 2 cable row machines aswell . This place makes you feel welcomed especially those that go here and workout . You don’t feel like there is any egos here . Everyone just getting on with it . Pure gym in Chatham has a few dodgy people there and a lot egos . A lot of judgy people . This is the place to be
Negative experience: Air con is never on, making it quite uncomfortable during summer months
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Fantastic experience: I visited today, as I wanted to check out what it was like b4 I joined. I was so surprised at how clean it is. It's very big in there, with loads of easy explanations on all machines. The staff was really nice. Huge showers & a code / security to get in & out. There is an app that tells you how many people are in the gym + lots of exercise classes are advertised on there.
Fantastic experience: Lovely gym space , clean whilst all staff very helpful & approachable .
Fantastic experience: Great gym, staff & atmosphere. I didn't really want to join a 'budget' gym after cancelling my membership at another national gym at Medway valley park but thought I'd give it a try and how wrong was I? This place is better than my previous gym, nice facilities, 24 hours and works perfect for me. I go early hours so can't comment during peak hours but I never have to wait to use any equipment. Really impressed a d glad I made the choice to join
Fantastic experience: Love going to this gym, great atmosphere!
Fantastic experience: Excellent place to exercise body, mind and soul! Spectacular facilities and the trainers are the nicest and most professional people I have ever met! Highly recommended!
Fantastic experience: I love the atmosphere the PTs created, friendly helpful and always happy
Fantastic experience: Great training!
Fantastic experience: Friendly staff, good equipment, clean and has what I need
Fantastic experience: Great gym!! Marc is amazing!
Fantastic experience: Excellent management and Excellent pts love this place. Plenty of equipment and spaces to exercise
Positive experience: Good value for money. Wide variety of equipment and always in good working order. Gets extremely busy but could call it being a victim of it's own success
Thanks so much for your feedback, Frederick Brown. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Positive experience: Everything is too darn heavy and takes too much effort. Also, the battle ropes are positioned in a way where it is an inconvenience to others
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Fantastic experience: Brilliant gym, friendly staff and good range of machine/weights.
Fantastic experience: A great selection of classes. Instructors are motivating & make the classes challenging but fun. A nice atmosphere in the gym with friendly staff & gym members of all ages.
Fantastic experience: Love this gym, Outstanding instructors that give out motivation to all, super friendly and very helpful :-)
Fantastic experience: Great staff, great classes and great atmosphere. They have all the machines , equipment and weights needed for a complete workout
Fantastic experience: Fantastic Hyrox class with Diana - great instructor who pushes you to work hard whilst keeping it fun
Fantastic experience: Great gym, great classes with Callum and Diana
Fantastic experience: I love it, it’s fantastic gym and I love to join classes
Fantastic experience: Lovely gym. Lovely workers. Recommended.
Fantastic experience: Dianna was brilliant. Really enjoyed the class,especially good for a beginner like me.
Fantastic experience: Fantastic gym. Staff great and very supportive. Special shout out to Jenny Smith. Fantastic PT, has helped me immensely.
Fantastic experience: I love challenge these exercise is very challenging and it kept me wanting to do more and push more hard. The staff are very friendly and encouraging.i love these gym so much.
Fantastic experience: Can’t be asked for a better gym Can’t be asked for a better gym, sensible price, cancel any time you want,24 hours access, clean, plenty of different classes and equipment, thanks to Gareth, who is making my experience even better, needless to say I was a customer from the day it was opened, back in 2013 !!!!
Fantastic experience: Excellent gym. Very clean and staff are always great and helpful. Been member for a years now. Nobody should be very satisfied but I am!!!!!!!
Fantastic experience: Quality gym with a great atmosphere! Super friendly staff who are always happy to help! ️
Fantastic experience: Good gym, clean, friendly, good selection of PT’s.
Fantastic experience: Lovely place to exercise. Very clean and helpful staff
Positive experience: Standard gym with decent equipment is helpful.
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Positive experience: Have to pick your timings carefully as regaurly gets really busy. Decent selection of equipment for all levels
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: You can have a good workout here
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Negative experience: Basic Gym, people weren't particularly friendly. Alot of phone use. Staff seemed helpless "what you see is what you get" won't be back in a hurry.
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Positive experience: Very good gym with good equipment. Bathrooms can sometimes be smelly.
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Negative experience: Poor gym equipment, poor showers, the changing rooms are to small they are like old school pe changing rooms, full of teenagers who just stand around chatting on the equipment, the changing room stunk of weed and so did the lobby when I was leaving
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Positive experience: I attended as a visitor and was pleasantly surprised. The equipment seems well maintained and the only issue is I could not find anything to wipe it down with after use. Other than that everyone keeps to themselves and the atmosphere is pleasant.
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Fantastic experience: Always a friendly place to work out with plenty of space and equipment
Fantastic experience: Ones of the best gym groups I've been to bigger than most so more equipment
Negative experience: It's too crowded can never workout the machines are always used the members disrespectful don't have boxing bags.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Good gym and competitively priced, good for a day membership while working away
Fantastic experience: I just wanted to say that Jenny was amazing today, she was so helpful with answering my questions and so friendly especially as the gym is still quite nerve wracking for me. I was really struggling to feel certain exercises in my back and her advice was fantastic!
Positive experience: Clean and friendly place to work your stresses away.
Thanks so much for your feedback, Ian Jackson. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Impressed with the number of machines they have in a small space. Good layout for workout.
Negative experience: Unfortunately, I’m not happy with the cleanliness of the gym and the locker rooms and the showers. Very dirty mats, used to be paper towels and a sanitizer to wipe the equipment, but now they’ve been removed... a lot of visitors and no available equipment. But the most important issue is cleanliness and hygiene
Thanks so much for your feedback, Liudmyla Dziuba. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Can get busy at times, but they all do I suppose. Well equipped
Fantastic experience: Good cheap gym with friendly staff
Hi there, thank you for your feedback.
Fantastic experience: It's a good gym. Everyone is friendly you can go anytime of the day you like. It does have really busy times with alot of people but there are also alot of times you can go when it's quiet. Just use the gym app to see how many people are there before you go
Positive experience: It's great that the Gym Groups are 24/7 so was pleased to find one on whilst travelling. After 8 or 9 pm I prefer because it's less busy. The day pass works for me when my usual gyms are inaccessible - usual because my week's plans have changed - and I need to find any gym. Friendly staff who are always available to help.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Strood.
Positive experience: The gyms well equipped but the door bar code either has issues being scanned or the app needs developer help. The layouts fairly good across the board even though my OCD wants to sort the weights out because they're everywhere and not in sets.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Negative experience: It is really not nice and very stressful. I have a chronic back illness that comes and goes however it restricted some movement specially when I’m showering. I work and I have a very tight time to come and work out as working out is not just important for my physical fitness but for my mental health too. But when I want to shower and rush to work before been late and face issues at work the cleaner again and again get into the showers and take their time cleaning it causing me a delay or leave sweaty and wear my work clothes not in fresh body. It really stress me as I have to chase this every time. There must be a time when the cleaner can get into the facilities and block them and avoid at least working hours as people trying to fit in their time within work and this causing issues. All what we asking for why it is always the lunch time the cleaning take place in this important facilities ? Sure there is far better timing for this. My time is valuable and day time is a very stressful time for all of us these facilities must be ready and available
Thanks so much for your feedback, Nathan Haeg. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Positive experience: I really do like this gym, staff are super friendly and the classes are great! My only suggestion is that we have better music in the classes and perhaps more classes before 7am for the people that work from 9am. Overall great value for money…. P.S. the weekend classes now with Marc (Saturdays) and Diana (Sundays) are 5*
Thanks so much for your feedback, Shay Dos Santos. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: The Gym Group has certainly set a new standard for fitness facilities. The gyms are spacious, well-maintained, and feature a broad range of modern exercise equipment, catering to both beginners and experienced gym-goers. Membership plans are affordable and flexible, without binding long-term contracts. This, combined with their 24/7 opening hours, makes them extremely accessible to individuals with varied schedules. The classes are another standout, providing a range of engaging and challenging workouts led by professional, friendly trainers. However, the gym can get quite crowded during peak hours, making it difficult to utilize certain equipment. Additionally, there have been occasions when some of the equipment was out of order and took some time to be fixed. The Gym Group shows immense potential in providing a comprehensive fitness experience, but there’s room for improvement in terms of managing gym crowds and maintaining equipment.
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Fantastic experience: Great gym i now go regularly
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Has everything you need. Unfortunately has a lot of kids around busy periods, so best time to go would be early mornings or very late evenings
Thanks so much for your feedback, Luke Foster. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Positive experience: Good place, equipment, environment, staff, classes and price. Bathroom area could be nicer with better loos. More sanitiser/cleaning stations needed. Definitely recommend The Gym.
Thanks so much for your feedback, Ish Norris. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Positive experience: Very good 0630 class this morning Kyle well done you're amazing
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The Strood Gym is a great place to work out. The PTs are excellent, and they run great classes that really motivate you to push yourself The equipment is exactly what you need to build muscle and get great muscle definition The other members are friendly as well
Fantastic experience: Great value for money, good equipment/facilities and clean
Fantastic experience: Amazing gym amazing staff. Feel at home here.
Fantastic experience: A great gym with good machines and lovely staff.
Fantastic experience: Diana's classes are amazing! Super friendly gym
Fantastic experience: Great place to train. Welcoming atmosphere. Good mix of free classes to attend. Staff are always friendly and encouraging.
Fantastic experience: Lovely, friendly gym
Fantastic experience: Great Gym friendly supportive staff, a wide selection of classes and enough equipment to meet everyone’s needs.
Fantastic experience: Excellent classes, staff very friendly and encouraging!
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Fantastic experience: Great atmosphere, great staff, nice clean gym!!
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Fantastic experience: Love this gym! And love the team! Was dreading walking in for the first time on my own but they made me feel so welcome and supported me in my workout! Clean and friendly place to work out in strood!
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Fantastic experience: Great gym, friendly staff, pin code/qr code entry and exit, reasonable price
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Positive experience: Great availability of equipment and well maintained. Cleanness kept fairly good. Haven’t tried any class yet but seams thar they are good from what I have observed. One thing I would say is that the blades if the AC unit can be adjusted to a level where a tall person like myself wont be affected by the AC air as with the sweat it’s easy to get sick or the muscles in the neck to spasm/cramp. Otherwise I highly recommend
Thanks so much for your feedback, Nour Asaad. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group Strood is made aware of your thoughts.
Fantastic experience: Amazing gym, always clean and good staff
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Fantastic experience: Friendly staff and found it really easy to get around the gym
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Fantastic experience: Love this place!! Staff are helpful and fun
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Fantastic experience: Good gym fully equipped and very clean. Staff very helpful and polite.
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Fantastic experience: Team put a lot of effort into putting back weights where they should be, good number of bumper plates and 2 platforms.
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Fantastic experience: Love this gym, highly recommended, staff are amazing
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Fantastic experience: Happy with my gym membership, really do appreciate the classes available.
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Fantastic experience: Excellent atmosphere and classes and staff.
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Fantastic experience: Great place! Friendly staff, clean equipment, energetic atmosphere
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Fantastic experience: I have been going to the gym group in Strood for years and the staff have always been so friendly and enthusiastic! The classes are great and varied and the instructors are always so willing to help with any questions / routine ideas. I don’t live close to strood but I continue to go to this branch because the atmosphere is so friendly and welcoming!
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Fantastic experience: Absolutely lovely gym and friendly staff would recommend !
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Love this gym! Love the atmosphere! Love the classes! And it’s very affordable ❤️
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Amazing gym. Great staff, fun classes, and cheap monthly membership!
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I really enjoy coming to the gym at Strood as it's my safe haven for my mental health, I always feel welcome here from the staff and other members. I especially like coming the classes on a Tuesday evening LBT and Flexi stretch, might have to give fit pumpon a Wednesday morning. I would like to pass credit to Toni and Gareth for their continue support. And a special welcome back to Lauren, now I can't get away from doing my homework This gym is a great place to come and work out
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Been a member since 2017! Always been my favourite Gym The PT are lovely which creates such a warm welcoming environment! Would recommend this Gym to anyone!
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Friendly staff, atmosphere and fellow gym goers. Can get rather busy at peak times though
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Fantastic experience: Amazing facilities, great staff. a well managed club.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great place to work out and staff are very helpful
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Fantastic experience: Always enjoyed my workout staff are all friendly
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Fantastic experience: I’ve been coming here for the past few years now and the staff are amazing, the gyms always clean, friendly people just a good environment to be in all around, love being here it’s like a second home
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Fantastic experience: This gym has such friendly staff so it makes you feel more confident when working out. It’s the only gym I will go to with the best equipment to!
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Fantastic experience: Amazing gym! Incredible staff! Got everything you need
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym. Toni is always friendly.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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