FRAME Kings Cross
Information about FRAME Kings Cross
N1C 4AS, London
Opening hours
- sunday: 8:45-18h
- monday: 6:45-20:45
- tuesday: 6:45-20:45
- wednesday: 6:45-20:45
- thursday: 6:45-20:45
- friday: 6:45-20:45
- saturday: 8:45-16h
Our comment from FitFit UK about FRAME Kings Cross:
FRAME Kings Cross is a vibrant and welcoming fitness studio located in the heart of London, known for its wide variety of classes and friendly atmosphere. Users rave about the knowledgeable instructors and the fun, engaging classes, particularly the Reformer Pilates, yoga, and dance cardio sessions, which are described as not only effective but also incredibly enjoyable.
Many visitors highlight the great customer service provided by the staff, praising their friendliness and support, with particular mentions of the welcoming reception team. The studio is well-lit with plenty of natural light and offers clean facilities, adding to the overall positive experience.
Additionally, the range of offerings includes private classes, which have received special acclaim for being fun and inclusive, making it an ideal choice for group activities like hen parties.
However, some users have pointed out inconsistencies in cleanliness and organization, particularly regarding the studios and changing facilities. Additionally, a few clients expressed disappointment with the management's communication during booking or cancellation issues.
Overall, FRAME Kings Cross is regarded as a fantastic place for fitness enthusiasts of all levels, with its vibrant energy and dedicated instructors making it a go-to gym option for many.
FRAME Kings Cross: Opinions
Fantastic experience: Came to 2 classes at King's X on Saturday and loved them. The teacher, Tamara was great, clear instructions, good adjustments and both classes were challenging enough not to be bored but not too difficult. Will definitely come to Tamara's classes again next time I,m on the area, very good teacher!
Fantastic experience: We did a private music video dance class at Frame Kings Cross for my sisters hen party and we could not have had more fun!! All the staff (especially Kim our instructor and Sophie who organised everything) were incredible! The dancing itself was great craic, wasn't taken too seriously and was very inclusive to all (or lack of) abilities, the prosecco afterwards was such a nice touch and it was so great not to be rushed off and be able to use the facilities to shower, change and get ready for our night out as a group! Quite literally the perfect hen party activity, would highly recommend!
Thank you so much Sinead - so glad you had the best time! It was an absolute pleasure to host you :)
Fantastic experience: I do love the facilities here,especially the natural light, view on the road/flower bead, the bright colours. Classes are fun, I do particularly love the yoga studio and classes here, they have a good variety of classes, great instructors. It feels like a safe space to train, very welcoming. Reception team is very friendly and welcoming.
Thanks Illaria!! So great having you in the studio :)
Fantastic experience: Love Frame! Friendly staff, clean facilities and great classes
Wow!! What an amazing feedback! Thank you so much :) Isabel
Fantastic experience: Reformer Pilates is great here, lovely staff and a really welcoming atmosphere and comfortable vibe. 10/10 would recommend
10/10 your review!! Thank you so much Jae Hope to see you again soon, Isabel
Fantastic experience: Great vibes in here. It smells amazing, they have loads of nice toiletries to use, and the classes are fun.
Thanks so much for the kind review, Noi! We love having you in the studio :) Isabel
Positive experience: Love the place, going there for a Reformer Pilates 2-3 times a week. The reception team is very welcoming and friendly, the Pilates instructors are great. The cleanliness is an issue though, pilates room is constantly dusty and dirty.
Hey Ludmila, Glad to hear you're loving our Reformer classes and that the team & instructors are friendly ❤️ We're sorry to hear that the studio cleanliness wasn't up to your expectations. We appreciate your honest feedback and we take all feedback seriously Isabel
Fantastic experience: I’ve been going for a couple of their Barre lessons and they’re honestly great! But the best part is how incredible the customer service team are !!! They are so friendly and understanding. I had booked a couple lessons but wouldn’t be able to attend them due to the stress of exam season. I was hesitant to ask if they’d be able to extend the credit by a month so I can attend them after I’m done with lessons (credits expire). They were so kind and did it immediately! They even replied on a weekend when they’re not working !!! Attending these lessons are honestly the best part of my day! Thankyou so much to Nicole from the customer experience team!
Hey Anagha!! I'll be sure to pass on your great feedback to Nicole and the team!" Thanks!! Isabel
Fantastic experience: Lovely studio in King’s Cross! Tried their beginner Reformer class. It was a great intro!
Love the pic and the review!! Thank you, Isabel
Fantastic experience: Always a fun class!
Thank you for your review and support! Isabel
Fantastic experience: I have been a member since July 2021. Great gym, loads of classes onsite as well as online which is great when I’m on holidays or away on business! The staff is very nice and polite. Facilities are great and clean. Highly recommend
Fantastic experience: Reformer Pilates is a game changer.
Fantastic experience: I never liked to work out, until I discovered Frame! The most fun, inclusive, endorphin inducing place in London. Great staff, huge variety of workouts and workshops. My happy place.
Fantastic experience: Cool facilities and the rebounding class is
Fantastic experience: Really impressed with this studio! The classes have been great, there are so many different times, and I love that they are on the shorter side (typically 45 min). Loving it.
Fantastic experience: Wonderful SA.... not hard sale, well known product, they very attention to service you and security guard have a nice smile :))
Fantastic experience: I have renewed my membership at this club as one of the instructors is the best I have ever been taught by in the last decade - Catherine Riding! Highly highly recommend her classes. The front of house staff are amazing too as are nearly all of the instructors but Catherine is outstanding!
Fantastic experience: Come here regularly for various classes. Good vibe!
Hey Ila, thanks so much for the review! Really appreciate it :) Have a lovely day x
Fantastic experience: This place is absolutely amazing. I joined an aromatherapy workshop and now considering having a membership.
Hey Beril, hope you're having a glorious day! Thanks so much for the wonderful review! We have loads of workshops (including Yin & Aromatherapy) coming up soon, so keep an eye out on our website for updates! See you soon
Fantastic experience: I have been doing Reformer Pilates for about two months. I like it a lot and I feel is the best way to do exercise and also give myself me time.
Hey Jennifer, thanks so much for the lovely review! So glad that you're really enjoying the classes. See you soon ✨
Fantastic experience: Super fun place, welcoming atmosphere and great classes.
Fantastic experience: Enjoy reformer pilates classes there
Fantastic experience: Love this friendly place, always feels like a start to an evening out when I do a class here.
Hi Helen, thanks for sending over such a lovely review! We really appreciate it
Fantastic experience: I’ve been attending FRAME for almost 6 months now and it’s the most consistent I’ve ever been with any gym membership. The classes are fun and the instructors/staff are full of personality and encouragement. It’s also the most expensive membership I’ve ever had but the fact that I’m turning up and still as passionate about it says a lot.
Hi Louise, thanks for your kind words! All of us in the studio really appreciate it See you soon x
Fantastic experience: LOVE coming here - best way to start the day !
Thanks Emily! Hope to see you soon xx
Fantastic experience: Great gym classes with positive vibes only! A bit crowded & hectic.
Fantastic experience: Fabtabulous dance and trampolining teachers, and even fantabulosa front of house staff. I always leave with a spring in my step and a smile on my face. Life without Frame would be a goddam shame
Fantastic experience: The rebounding class is so fun
Fantastic experience: Really nice gym with lots of cool classes. The barre class is very good.
Fantastic experience: Really love the place and the instructors here ! Fortunate to have this in the neighbourhood.
Positive experience: I would recommend Rebounding for Cardio and Reformer Pilates. Really nice studios, friendly instructors and a good workout. I have had several lessons with Penny doing Reformer Pilates. Felt v.toned and lengthened after the class. Would recommend if you want a good workout.
Fantastic experience: Really good gym reasonable packages. Friendly staff. Great glasses and trainers.l high energy and motivational but not over the top or pushy. Really nice shower facilities and products.
Fantastic experience: Have started doing classes here 4 months ago, after never doing exercise classes before (just regular, boring gym) and I'm OBSESSED!! Love any class with Rachel, especially box fit. Also bounce & burn, which is a total killer, not for the faint hearted!
Negative experience: Utter disappointment pretty much sums it up. I booked a PT intro session, received a confirmation email, showed up to the venue on the day, signed in and waited for around 10-20min for the PT to show up. After 20min the admin just sent me off to look for another entrance at the back of the building to go and find a PT by myself. After wondering around not a very well lit area, finally found the studio which was of course empty.. No proper explanation was given why the session was cancelled (no cancelation email either) I received and apology letter from the staff a few days later. I replied with request to rebook the training sessions, but received no response. A month has passed and still no communications from the Frame. I can only assume they have too many customers that they cannot be bothered to engage with new clients
Fantastic experience: Reformer w/Brie (saturdays, I think) is the best. Love reformer but my burn the next day was on another level! Will miss the Fitzrovia location (rip) but this location is now a fave.
Fantastic experience: I had one dance class and it was just SO MUCH FUN! The place is also very organised and clean. You can book 2 intro classes for £20, so it’s worth giving a chance.
Fantastic experience: The best gym I've ever been to! All the classes are top notch with friendly instructors who make you feel welcome regardless of fitness level. A special shout out to Dance Cardio and Yin Yoga & Sound - amazing classes that is a must try!
Fantastic experience: Great Reformer Pilates classes.
Negative experience: I took a yin yoga class here and let me start by saying that the instructor, Francesca, was amazing. Her sound bath was truly out of this world. However, I do think the facilities for yoga here are not appropriate. The fact that there are huge windows overlooking the street made me feel very uncomfortable throughout the whole practice, I think simply putting up curtains would make a huge difference to the meditative practice of yin. Furthermore, you have constant sounds of the pipes from toilets/taps running and banging noises which really disrupted the session for me. This is also out of the instructor’s control, but we had someone entering the class in midway to look for another class, which unfortunately happened as there is no reception area to monitor people entering the yoga studio. I think a sign would help to prevent people entering the studio mid practice. I also found the class a little cramped The review that I have written reflects my experience here with a yin yoga class rather than more active classes, which I think the above won’t pose as much of an issue.
Fantastic experience: Great classes, fun instructors and nice, clean studios. Slightly pricey for what you get but it is central London after all! Overall great atmosphere and would be back if I could get more classes on discounts/offers.
Fantastic experience: Brilliant instructor, clean place
Fantastic experience: Healthy
Positive experience: Good classes. Plenty of online eupport
Fantastic experience: Love, love, love Frame. I think I've been to nearly all of them trying out different locations. It doesn't matter which one you go to, you will always have a great time and always feel welcome. The instructors are super nice and not once have I felt silly or like I wasn't fit enough, even though classes can be challenging. It's just such a positive place and great vibes altogether. Can't wait to come back.
Fantastic experience: Lovely range of workouts and nice clean studio
Positive experience: Nice
Fantastic experience: Great team and fun classes!
Fantastic experience: This place is perfect for a fun & non stressful workout! The staff were smiley & welcoming. The instructors were full of energy & motivating. Having loud music I found so helpful. Also clean & big space.
Negative experience: Very overpriced and the classes are over full and uninspiring. The gym itself is also a bit run down. I had high expectations but was really very disappointed.
Fantastic experience: Love the facilities, always super clean, friendly reception staff and really great instructors that don't make you feel pressured but push you to do your best. And fun! Honestly didn't believe I could have such a blast exercising but who knew lol. Highly recommended!
Fantastic experience: For my first experience I have attended the reformer Pilates class and it was as good as it says on the box: abs feeling it the next day, sweaty but general feel good and enjoyable class
Fantastic experience: Rebounding with Camilla was great today x
Fantastic experience: As a beginner I never felt awkward.... very good atmosphere and classes
Positive experience: Nice classess, pity there are not spin classes
Negative experience: Was really disappointed with the location of the yoga studio which is not in the main Frame building, but you have to walk through a child’s playground to get to. This left me a little uncomfortable as security gave me the eye as I was walking to the studio. Once at the studio it doesn’t open until 10 mins before the class so I was casually hanging around a kiddy Park! Once in, I still had to get changed. the changing rooms are just some mdf with a curtain within the studio! The loo had no lights so I had to use my phone touch to see what I was going, again made of mdf. The class flow it’s self wasn’t the best either, not much variation given to stronger yogies. I then had to get changed and felt very uncomfortable as I was the only one left whilst the trainer waited for me in order to lock up. Although I wasn’t rushed, I didn’t like the idea of someone hanging around for me. Fitzgrovia Frame is by far the best- go to this one!
Fantastic experience: The best place in central London for a pay as you go sweaty workout! :-)
Positive experience: One of the nicer Frame locations (tied with Farringdon as a favourite). Good classes and a nice layout. It's nice that this Frame has big windows and lots of natural light. As with most Frames, the changeroom is falling apart. Showers are always filthy. I'll always recommend it for classes - but for the price, you'd think the facilities would be top class.
Fantastic experience: Love this place
Fantastic experience: Great yoga, great fitness classes. Facilities are newer and a bit nicer than Shoreditch. Love this gym!
Positive experience: You're paying for location it seems, the class I did was good but it felt very strange being on a room that looked onto a road that people could look into. The room didn't feel big enough for the number of people crammed in which isn't really safe when doing weight classes involving lots of jumping around. The reception staff were really nice though and the showers were good.
Positive experience: Okay classes which really depend on the teacher but as a man I strangely really felt out of place here..
Fantastic experience: Fantastic! This is well located and amazing classes. I was smiling the whole way through despite the burn! Loved the mindfulness space and facilities included. If you haven't tried, Go for it!
Fantastic experience: Obsessed with Frame !! Great range of classes and I’ve really improved my flexibility with “Bend it like Barbie” classes, I tried Rebounding for the first time recently and it was the best start to my day! Staff are always friendly & the instructors very knowledgable and mix up the class routines so you never get bored. Highly recommend !!
Positive experience: Not my fave Frame studio but nice anyway
Positive experience: Nice gym, pilates class was my fav with the barre one. Most of the teachers are real pro and take good care of the attendees (1 exception for pilates, but we are not here to give names and point fingers). Staff at the desk can really improve their welcoming skills. For some reasons (which I don't understand) their webshop charges you 3.50£ for click n collect.
Fantastic experience: Love the Frame Lift classes, Vivien is lovely
Negative experience: Don’t go for their reform Pilates classes. The instructors are not qualified enough to teach Pilates. Their equipment is ok but their classes are just not professionally taught. Especially if you have injuries, you need to go to a specialised Pilates studio and not to a gym that runs classes of all sorts. Moreover their Pilates classes prices are ridiculously high given the low standards of teaching. I don’t recommended it at all!
Fantastic experience: 2 fitness rooms, a personal training room with equipment and a Pilates room. Separate yoga studio around the corner. Smoothies and snacks. Retail area for fitness wear and equipment. Large changing area. 3 showers. Free WiFi. Large tables for working, reading, snacking, or waiting for your class to start. This location often feels quieter than the others. Friendly and helpful staff. Good location, a short walk to Granary Square and King's Cross-St. Pancras.
Negative experience: My wife popped in here with our two small children to enquire about membership and purchase a drink (as we live in the new area). She waited around for 5 minutes but no-one seemed to acknowledge her, despite the fact she was pretty visible with a large pram and two children! Frame didn't give her the time of day and clearly doesn't want your business unless you fit the mould. Style over substance.
Fantastic experience: Great
Fantastic experience: Great selection of classes, amazing instructors.
Positive experience: My favourite gym. Friendly, cheerful classes. The reformer pilates class has good music. The smoothies are nice. Unlike the Shoreditch branch, the mats here aren't super gross. Loveliest yoga teachers and I like the new yoga room. However - I was talking to someone after one of the Lift classes, and realised there isn't a lot of correction given during the class and might not be helpful to someone who isn't already aware of their form. I find that the instructors in the barre classes pay more attention to your form than in some of the other ones.
Fantastic experience: Love the workshops!
Negative experience: Unfortunately I have to put 1 star as I have very bad experience with Frame. I have booked a yoga class which was cancelled 2 hours before start. I got informed only via email, which I missed so I arrived to a class which occurred to be cancelled. I would expect that cancelling a class with such a short time requires phone call or at least a message, especially that I was not the only one that arrived there. I was reassured that I will get the money for a class paid back to my bank account. After 3 weeks nothing.... I have written an email to Frame to remind them! after which instead of getting the money back they have topped up my Frame account, so the money stays with them obviously... I made a complain, manager was supposed to call me, never did.... I went to Frame, they took my phone number, manager was supposed to call, never did again. Today I went to Frame, they couldnt do nothing and ask my to come again on Thursday! as the manager most likely will be there and then that can be sorted. I am now over 2 months after the class without the money and with lots of wasted time and visits to Frame after they have cancelled a class with 2 hours notice.
Fantastic experience: Very attentive staff. Will be back!
Fantastic experience: By far my favourite gym! Classes are super fun, instructors are really friendly and the workouts will most definitely get your heart racing! Would highly recommend :)
Fantastic experience: All round great experience, I'll be returning and telling my friends about it.
Fantastic experience: FAB classes and staff are so friendly, love it
Fantastic experience: Amazing classes and great facilities, super friendly staff too. I will be back.
Fantastic experience: Good range of fitness classes and booking flexibility
Fantastic experience: Good reformers
Negative experience: I give Frame 1 star for the following reason: I would give them 5 for the instructors, some of whom are very energetic and helpful. However, the management of the studio is enough to make my blood pressure blow through the roof. I go to the gym to relax from work; not to deal with frustration and navigate horribly particulate jargon they have on their website. I purchased a fitness deal online, thinking it included all barre classes (which in my head included barre and other dance classes). Wrong! It includes only a small portion of classes offered at King's Cross, which you would have had to perceive by cleverly clicking on the link that brought you to the fitness class webpage and then scrolling through pages of classes not all available at KX to determine that the aforementioned classes are not offered. I was clearly very confused when I arrived at the studio, and the staff was very unhelpful and refused to let me return the package in return for money onto my account. In addition, the staff appear to congregate around the waiting area for their meetings, gossiping about the business and instructors, giving the place a highly unprofessional air. I will be taking my business elsewhere after I have completed the package I have already paid for, and will certainly not be recommending Frame.
Fantastic experience: A great workout place!
Positive experience: Good yoga classes. Convenient timetable. Lessons can be a bit overcrowded.
Positive experience: Went along to a Dance Cardio class today and thoroughly enjoyed. We were sweating and smiling - lots of fun and friendly staff.
Positive experience: Great classes and friendly staff. Their website booking system doesn't always work properly.
Positive experience: Good vinyasa yoga classes, flexible booking system. Great smoothies.
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