Ten Health & Fitness Chiswick

Fantastic experience: I've been under the care of Joana Carmo for the last 6 months for a knee injury. Joana is extremely knowledgeable and has given me treatment that is second to none. For such a little person, she is really strong! :) It has often felt like a really long process, but with the hands-on treatment and exercise plans she's given me, I am well on the road to a full recovery. I wouldn't hesitate in recommending Joana to anyone in need of physiotherapy.

Positive experience: I've attended to 3 reformer intro classes. My overall experience is great, enjoyed classes, trainers were super helpful and welcoming. And the training was good fun! My only comments would be on pricing and the receptionist: I'd love to continue with classes but unfortunately I won't be able to. Both single and block classes are way too pricey. And the other comment would be one of the receptionists, once I had to call to reschedule my class and the lady on the phone was a bit rude. But when I visit in person, all the reception staff were quite friendly and helpful. it's a clean well organised studio. I would recommend update: I was offered discounted past intro classes.Recently attended Samantha Rule's class. And wanted to comeback and comment on this. I had the best class with her, she was quite attentive and helpful, checked all of us one by one to make sure we did each exercise correctly. I am impressed and highly recommend her classes. (especially if you are a beginner)

Fantastic experience: Great place, friendly people (staff and students), good facilities, simple, bright, tidy and clean. Qualified and experienced teacher (Matt), This was from my first visit, and for sure I will meet more qualified teachers. Easy to follow class, and fun!

Fantastic experience: I worked with Samantha Rule from the Chiswick branch, and she was an amazing support throughout the whole journey. Making sure I feel okay with how my knee is feeling and giving me digestible exercises to fix my knee. Initially I had trouble walking up the stairs, and now I’ve recovered enough to run! Her care and dedication is why I would give 10 out of 10! Thank you so much Samantha! Would highly recommend her.

Fantastic experience: A great studio, with friendly atmosphere and very good and knowledgeable professionals. Highly recommended!

Fantastic experience: Brilliant ranges of classes with clear progression levels (Beginner, Beginner-Intermediate, Intermediate etc). The trainers' explanations and fluidity in guidance is well thought out. The equipment is consistently in pristine condition. The customer service is fast, experienced and transparent; clearly trying to accommodate my needs rather than desperately chasing profit. A sublime experience all around.

Fantastic experience: I have been under the great care of Sam Rule since back surgery in November last year. Sam has been very helpful in my recovery, with clear guidance on exercises, and with a sympathetic ear!

Fantastic experience: I've been so well supported by Physio Sam following a back/hip injury. Sam takes time to listen and works with you. After each session of rehab I come away feeling more confident in the progress we have made and assured that the approach and pace is right for me.

Fantastic experience: Freya at Chiswick Ten is an excellent instructor!

Fantastic experience: Great experience at Ten with Samantha Rule for post natal physio. She really helped me get more confident about my recovery and gave me practical exercises to do at home. Very much recommend her to anyone dealing with post natal back, pelvic floor, or abdominal issues.

Fantastic experience: The staff are always very friendly and helpful. I've got nothing but good things to say. I've been working with Sam for postpartum/women's health issues, and she's been great! She's very knowledgable and so easy to talk to about what's going on. Highly recommend.

Fantastic experience: I've had an excellent experience at Ten Health with physiotherapist Samantha Rule. Couldn't recommend enough. I started physiotherapy three weeks ago after suffering a foot injury during marathon training. Samantha has since got me running pain free again and actually feeling stronger in my legs/foot than before, ready for my marathon in early April. I feel like I've picked up some valuable information with regards to strength and conditioning that will help me in my future training too.

Fantastic experience: Warm and friendly welcome from the front of house at reception. Very helpful with my enquiry regarding physiotherapy.

Negative experience: I called to request late cancellation 1h before the class due to having gastroenteritis. I was told I would still be charged for the class so I said I would attend anyway with my gastro bug to which they receptionist said "see you at the class" . Not very good for health and safety really. I must add I did not attend. I am a doctor myself and honestly this policy is disgusting.

Fantastic experience: Excellent teaching. Friendly teaches and very helpful reception staff and teaches. Martin, Gabby and the two Sams! Excellent teaches. The Saturday mat class needs to be continued. A brilliant complimentary class to the reformer stretch and reformer pilates classes!

Fantastic experience: Excellent facilities, professional environment & Joanna is a very professional & highly knowledgeable physiotherapist.

Fantastic experience: Absolutely fantastic. I signed up for trial and immediately got a membership, had my first classes 3 months after having a baby and it was the most beneficial thing I’ve done in order to get my body to the full strength. The studio is beautiful and very clean, very high hygiene standards. The stuff is super friendly and very helpful, the trainers very attentive, professional and knowledgeable, always asking about your targets, injuries (which was very helpful to me as I felt very fragile and weak after pregnancy). It’s been 4 months now and I’m seeing and feeling effects getting even more into classes getting into better shape than even before the baby! ⭐️

Negative experience: BE AWARE! They are forcing you to buy their grid socks which are quite expensive for £14.99. They say it’s a ‘company policy’!?and that you can’t go to the class without them. It does not say anywhere on their website and you never know it until before the class starts. I had different type of socks that I used for going to the reformer classes for the past 2 years and I have never had a problem with them neither doing the reformer nor with a studio, but they didn’t accept it. So keep that in my if you plan to visit this studio.

Fantastic experience: I have been working with Lauren Fekete since the start of the year to help rehab my knee after a repeat meniscus tear. Since the start she has been amazing! Lauren keeps it fun but challenging every week and I have seen significant improvements with her guidance. Firm but fair and full of character, I highly recommend her to get you back on track.

Fantastic experience: Huge number of classes to choose from and excellent standards of teaching. I can use any of their studios around London, which is convenient.

Fantastic experience: Extremely professional set-up, very friendly knowledgeable staff and trainers, and make you feel welcome whatever your level of practice. Definitely recommend them to newcomers and advanced level alike.

Fantastic experience: Fantastic trainers and studio. Every session pushes me

Fantastic experience: Great teachers, fun classes, modern studio - thumbs up!

Fantastic experience: Have had a range of fantastic instructors over the years for lots of different classes from beginners to intermediate to pre and post natal. Great dedicated team for pilates as well as sports massage and physio. Hello endorphins!

Fantastic experience: Excellent front of house team and receptionists, friendly, informative and polite. Looking forward to attending more classes!

Fantastic experience: Awesome team, nice and professional, from reception to trainers. The dynamics of class, personalised to fit all participants. The positive feeling in and after the class. The routines and the equipment. Shower facilities could improve when compared to other Ten studios.

Negative experience: turned up 8min late because it took me 20min to find a parking space. The receptionist was very unfriendly when she saw me and didn't allow me join the class by simply citing company policy. This was not clearly stated or communicated when I booked the class. The most frustrating thing was the receptionist's attitude, very cold and unhelpful. If the company has such policy it can at least allow people to rebook free of charge if not refund. If you dont want ppl to abuse the system, you can limit the times they can rebook.

Negative experience: Terribly disappointed with the studio and the receptionist. Apparently, there is a company policy that if you are five min late, they would not let you in. There is no refund as well. This policy was not clearly communicated. The receptionist simply goes "company policy, sorry, can not let you in" So, I paid for an hour class -> drove there -> traffic jam -> pay for parking -> ran to the studio -> "sorry sir, can not let you in." Not even apologetic.

Fantastic experience: Loved the reformer class, very friendly team. Recommend!

Negative experience: Really rude and unpleasant staff on reception here. Entirely spoils the experience.

Positive experience: Great Reformer Pilates classes - in a convenient location. The staff are really friendly, and helpful, especially reception. I've found the beginners classes to be really good and still do give a workout when done correctly. am really enjoying learning the correct way to use the machines and the exercises.

Fantastic experience: An amazing collection of studios that offer luxury level health and fitness at affordable price. They excel in their ability to support and motivate their clients/staff through whatever issues they may have!

Fantastic experience: Great staff and has helped my back after a work injury.

Negative experience: Not the nicest client engagement manager. Turned up five minutes late as it was bad weather and public transport affected - told it allowed to enter class as as they brought in a policy a month ago that if you are five mins late you can't get in. Despite never being made aware of this policy wouldn't let me into the class and started saying I should be aware of industry standards. Don't spend your money here - zero customer service standards.

Fantastic experience: Highly recommend this studio for a no-sweat, targeted workout. Instructors are knowledgeable and very helpful with technique, injuries, modifications, etc. Class size is small so everyone gets enough attention. The workout doesn't seem difficult because it's made up of small, targeted moves, but you will feel it the next morning!

Fantastic experience: I really enjoy the Chiswick studio from Julia's friendly reception to the fabulous instructors. You don't need to be fit to try classes here and there's no pressure to be perfect with the moves or what you wear to the class. Most people who attend are there because of a bad back or sports injury so everyone encourages each other there's no competition which makes everything very relaxing. Apart from bloomin' lunges that is. Argh :)

Fantastic experience: Fab classes with great instructors. Online booking is a real help.

Fantastic experience: I've been coming to Ten Chiswick for a few months now and I'm a massive fan. I've had classes with 3 or 4 different instructors and they have all been very attentive and knowledgeable, tailoring classes and individual exercises to everyone's needs, and keeping a careful eye on everyone's technique. Strongly recommended.

Fantastic experience: I love TEN Pilates! I was a complete beginner when I joined TEN - having not even done any mat work. The instructors are great and kind especially if you are new to reformer pilates. The online booking system is so simple, makes it really easy to organise. I leave each class full of it. Go go go it is just fabulous. I was a little nervous after the first class, but the instructor really encouraged me and I felt so much more confident after even class 2.

Fantastic experience: Spacious studio with excellent facilities. Instructors are interactive and give good feedback to ensure the exercises are being completed safely and effectively. I love working on the reformers as you have to concentrate hard to make the most of each movement and so the hour passes quickly!

Positive experience: TEN is Chiswick is fabulous - especially Martyn James' reformer pilates class. The studios are a good size and the classes challenging and professional. I would definitely recommend this studio.

Fantastic experience: Fantastic workout! Can't get enough!

Fantastic experience: Excellent! The team are all really welcoming, great instructors, small and varied classes, good timetable and a fantastic studio environment.

Fantastic experience: Was a bit unsure at first if I would like this and get much from it. However, immediately after an initial trial session I was really impressed and felt the benefit. Raeesa was the instructor and she was brilliant. I have continued the sessions and each instructor I have had have also been excellent.

Fantastic experience: Great studio, great instructors. Every class is different and with so many different instructors you get a different experience each time. There are classes throughout the day too, so there's never an excuse not to go!

Fantastic experience: Excellent Pilates class with easy to follow instructions given at all times. A very welcoming studio!