The Gym Group Manchester Ashton Old Road

Information about The Gym Group Manchester Ashton Old Road
M11 1DA, Manchester
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about The Gym Group Manchester Ashton Old Road:
The Gym Group Manchester Ashton Old Road is a welcoming fitness center with a diverse community of members spanning various ages and fitness levels, ensuring that everyone feels comfortable while working out. Many users appreciate the free induction offered for beginners and highlight the gym's spacious environment and excellent facilities.
Members have expressed their satisfaction with friendly and knowledgeable staff, particularly praising instructors like Michelle, Barbara, and Johnny for their professionalism and support during personal training sessions and classes.
However, some users have noted areas for improvement, such as the need for better communication regarding class availability, more attention to equipment maintenance, and enhanced locker facilities. Additionally, certain members have expressed concerns regarding cleanliness and the availability of cleaning supplies, which are crucial for hygiene in a gym environment.
Overall, The Gym Group Manchester Ashton Old Road is recognized for its good atmosphere, helpful staff, and variety of machines and classes, making it a solid choice for those looking to enhance their fitness journey.
Services, Machines and Guided Classes
The Gym Group Manchester Ashton Old Road: Opinions
Negative experience: There's now too many people sat on machines for a long time using phones rather than the equipment. Staff need to pay more attention and speak to them
Negative experience: They send notifications that they are closed very late. Sometimes you drive there and they are closed.
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Positive experience: Decent gym with a very mixed and varied range of people of all ages and fitness levels so you never feel uncomfortable. They offer a free induction too, which is great for beginners... Off peak, it's never too busy either.
Positive experience: Classes are good, but today I booked it , drove 5 miles to do it, and manager just said it was a mistake and cancelled it instead of covering class.Not really customer focussed..So classes can be hit and miss. Men's Showers; tepid and low pressure so you struggle to get whole body wet and have to squeeze in against wall! . Spoke multiple times to management over it. Nothing done...so had enough and posting it here now. Don't think they are bothered about listening to customers. I will edit this if the manager gets in touch to tell me showers will be improved but won't hold my breath.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Negative experience: Terrible locked the locker room and I couldn’t get in had to sit around for 2 hours beyond stupid
Hi, hope you are well. We advise members that changing rooms are closed between 1am - 3am each night for deep cleaning. The accessible facilities near the gym floor remain open to members during this time. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Positive experience: Equipment is a bit old and the lockers in the changing rooms are tiny so not sure how I'd manage if I brought my big bag to have a shower and change afterwards. Overall it isn't bad and there's enough equipment but can't really feel the air con so could be better.
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Fantastic experience: I am a memember since I loved to UK always loving it here and the one in the city
Negative experience: Don't bother when you get a monthly subscription they charge you for 3 months at a time and refuse to accept that they have broken there contract to pay monthly and didn't give us out money back
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Disappointing to see that the anti bacterial spray and paper towels have now disappeared, how do you expect people to wipe down the equipment? Really off putting. Everyone knows that a gym is a breading ground for bacteria, please get this sorted, it's a health hazard. And before you say you have a robust cleaning regime in place, I have never once seen a cleaner wipe down the equipment. What I do see, is people walking off from a piece of equipment and leaving their pool of sweat behind. Vile
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Positive experience: Very cold , wont let you heat up and sweat and bad if you have injuries
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Fantastic experience: It was a great experience visiting the place
Positive experience: Treadmills are not looked after. Half of them are not level and move a lot when running and the speedometer is different in some of them.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Negative experience: No tissue paper to clean gym equipments Just been removed because it costs money l was told .
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Fantastic experience: Great gym.and equipment
Negative experience: No help whatsoever the dude in the office very rude will be cancelling my membership and going to pure gym staff much more friendly
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: Me and my class were going there to see you tomorrow bye
Fantastic experience: 10/10 for Michelle’s classes today, booty builder and burn 400
Fantastic experience: Decent budget gym, used it for years, wish there were a few more classes like they’re used to be pre pandemic but good all round otherwise
Fantastic experience: Johnny was very helpful letting me through the door
Fantastic experience: Very good establishment! Would highly recommend! Staff very helpful and likeable!
Fantastic experience: Amazing classes by Michelle, great instructor with easy to follow classes. Highly recommend :)
Fantastic experience: great facilities and location joined the beginning of the year after changing gyms a few time, and wont need to be changing again johnny i recommend for advice and help and is very knowledgeable about the gym ( also has good banter )
Fantastic experience: Michelle was lovely always see her about and happy to help
Fantastic experience: Johnny really helped me get those buns of steal! Top bloke, top gym!
Fantastic experience: Great gym with a wide selection of machines. Johnathan has been really friendly with helping me lift and squeeze stuff
Fantastic experience: Friendly gym, great support and feel confident attending. Thank you!
Fantastic experience: Best gym in the area respectful staff and gym members and great choice of machines and free weights with the essential Cardio equipment
Fantastic experience: Great staffs helpful machines are always maintained and all round clean
Fantastic experience: I’ve just dropped £10 in this gym I was looking for everywhere because these day £10 is a lot of money . I was on weight this cleaner lady called Afia she found my money and gave me back it’s so kind of her people don’t give money back these days coz food costs gone really high . Thank you Afia may god bless you .
Fantastic experience: Michelle was very helpful , showed me how to use the body composite machine very helpful
Fantastic experience: Decent equipment, great atmosphere and PT’s are friendly and offer instruction and support.
Positive experience: It's clean and the machines are in good working order.
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Positive experience: this is a great gym with lots of equipment and friendly staff. however one let down is some members who are rude and judgmental
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Fantastic experience: Johnny Wynn showed me around the gym and professionally explained all the uses of the equipment to me, made me feel very welcome in a new place. Would definitely recommend this gym to my family and friends
Fantastic experience: Johnny wynn definitely an asset to the company very professional from start to finish, great bloke,great trainer, made me feel very welcomed, would definitely recommend to friends and family.
Fantastic experience: Paul is so chatty I always learn something new
Fantastic experience: The free classes at the gym are a great motivation for me on my journey. The PT sessions with Barbara have also helped a lot. Love the fact that it is easily accessible too.
Fantastic experience: Barbara is a great PT she always pushes you and makes you feel confident and encourages you in what your doing, you always feel like you had a good workout
Fantastic experience: It’s been fun and Interesting to be back… I just have to say I should have started for long than procrastinating but then better late than never
Fantastic experience: Great gym, management team keep the place running well and all equipment is brilliantly maintained. Would definitely recommend.
Fantastic experience: Brilliant facility, the staff are excellent and provide the best customer service
Fantastic experience: Definitely one of the best I have used. Everyone is so friendly and ready to help if needed. Would absolutely recommend with no hesitation
Fantastic experience: Been attending for nearly 10 years and wouldn't go anywhere else! Great gym with everything you need!
Fantastic experience: Booty builder with Barbara - she does what it says! This class was great, she really pushed us to our limits and made sure our form was correct to avoid injuring ourselves. Thanks Barbara!
Fantastic experience: Great gym so much equipment lovely friendly staff . I come to the classes three times a week and they are very motivating Fiona
Fantastic experience: Johnny has been so amazing in helping me and over all the gyms been great im here mostly everyday purely for atmosphere!!!
Fantastic experience: Great gym to go to. Very friendly staff.
Fantastic experience: Great gym and love doing PT with Michelle, she’s amazing!
Fantastic experience: Good gym, well maintained. Friendly staff - especially PT Michelle!
Fantastic experience: Great atmosphere, the place is kept tidy and ran very well , the personal trainers are fantastic and really helpful my PT Michelle is a legend and an inspiration! ❤️ I love this place its like my 2nd home lol
Fantastic experience: Very professional PT’s. Alex especially was very attention and taken extra time to advise me on my training and nutrition.
Fantastic experience: Great Gym and very helpful staff. Would definitely recommend.
Fantastic experience: Always easy to access the gym. Not busy at this time and this guy is a great help , engaging and even got me in contact with the Wembley branch n london where I left my watch a few months and I got it back. Can complain only about the wheelys he does on the gym floor lol
Fantastic experience: Nice and friendly staff, very helpful if asked for advice, spoke to barbra and was very nice and helpful
Fantastic experience: Awesome gym with awesome classes and PTs
Positive experience: An easy to find gym in Lime Square in Openshaw 's shopping centre. There do seem to a few different shos here including a FarmFoods and Morrisons supermarket as well as a Range store as well as a few discount shops and opticians etc.
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Fantastic experience: A place to be if you really want to be fit
Positive experience: I jut joined 6 days ago but I’ve never met any Staff members around willing to help and I’ve been trying to use the scale but it has been unplugged all the times but after all I’m happy with it and it’s close by
Thanks so much for your feedback, Andrew Sekenhamo. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Fantastic experience: It was as always monumental. good gym people get on with what they need to good set up
Fantastic experience: Barbara is great, she does the best classes she friendly and welcoming and really pushes you to do your best and get that extra mile out of you. Definitely give her class a go you won't regret it.
Negative experience: i have member of this gym last 5 years it’s ridiculous behaviour of manager block my entry in the gym by saying i left think in floor i ask him show me proof or show me cctv camera he does not want to show me it mean if someone done wrong they blaming on me i think i have to bring my cctv camera and put on my head so that i have show him that i have not done something wrong and they not have value of the customer.they wasted my 5 days workout who will be the responsible for that are you pay me back of my 5 days money back.today afternoon i went to gym speaking about my problem but he doesn’t want to listen and saying if some dont like this gym they can go to pure gym it’s disrespectful.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: Used to be a great place to exercise and do classes. Staff are lovely the facilities are lacking a lot of the equipment are broken and the classes have been reduced down again to 1/2classes in the evening
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Rejoined and visited yesterday. Its been a few years since i was using this gym and thankfully for me not much has changed. 24hr access Wheelchair accessibility Contactless entry Free classes Friendly staff onsite to help if needed
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Positive experience: One of the biggest and most crowd gym from this brand I ever seen. Free car parking, and a massive one. All and all, 4/5 stars because I am from another gym, and could use in here when visiting town. Good stuff.
Thanks so much for your feedback, Leandro Silvério. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We're working hard to ensure that every experience at The Gym Group Manchester Ashton Old Road is a positive one, and thank you for your time, support and feedback in helping us achieve that.
Negative experience: I have been a member at this gym for over 4 years and it seems to be getting worse rather than better. The equipment is well over its best before end date. The changing rooms and showers are constantly not up to standard. The lockers are mostly all broke and struggle to gat one that you can actually put you lock on. The staff are generally unfriendly apart from 1 or 2 of the PT’s they never say hello. The only PT who was actually very friendly and always gave advice was Mahlon but is no longer at the gym . The gym is close to my home and that’s why I use it otherwise I would go elsewhere.
Thanks so much for your feedback, Steve. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Fantastic experience: Great gym friendly staff can get a little busy so usually go early in the morning
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Gym is great and Fran is AMAZING! Would definitely recommend
Fantastic experience: Great gym! Lots of space and always clean, which is a big plus. I always feel welcome plus Fran is awesome and great physiotherapist/PT. Would definitely recommend!
Fantastic experience: Fantastic gym with loads of equipment & Michelle is always really helpful & has alot of experience & very professional.
Fantastic experience: Excellent gym. I was particularly impressed with Fran, her knowledge and enthusiasm/ motivational techniques for change. Definately the best around
Fantastic experience: Gym is awesome, everyone is lovely, staff really knowledgeable especially Francesca the sports Therapist, she will have you fixed like new in no time.
Fantastic experience: Very friendly and helpful staff clean environment lots of space for work out.
Fantastic experience: Aimee was absolutely amazing. Helped my confidence & made me feel comfortable. Makes going gym so much easier knowing shes there
Fantastic experience: Lee is the best trainer ever. His classes are made to keep you fit. Well planned out
Fantastic experience: Plenty of kit, classes, and help. Staff are top of the pops when it comes to listening to your questions and proactive when it comes to adjusting your technique and workout. Not a complaint in sight. Pump up your jam while your feet are stomping or your muscles are pumping. Had a top convo with Jordon off the back of this too
Fantastic experience: The gym staff were extremely helpful and reassuring, I joined whilst at uni and it was nice to be welcomed by staff as lovely as Jordon, he told me had only recently joined the team, however had he not told me this I would never have known. His knowledge clearly goes back years. Credit to the team and the fitness industry!
Fantastic experience: Friendly staff, good range of equipment and nice size. Great that it’s open 24/7 too
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Fantastic experience: Great place to work out staff are amazing people x
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Positive experience: People who work in Gyn should be more friendly . Just smiles
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Fantastic experience: amazing gym! love the environment and equipment
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Fantastic experience: My personal trainer Aimee is great! The gym is really good! Always so clean and everyone’s so friendly
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Fantastic experience: The gym group openshaw is great, all staff are so friendly, especially Aimee!
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Fantastic experience: I've finally achieved the body I wanted! I'm ready for summer! Great gym!
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Fantastic experience: Fantastic gym, great and friendly staff, Paul was really helpful and so knowledgeable.
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Fantastic experience: Overall great facility and classes! Barbs had been amazing!! ⭐️⭐️⭐️⭐️⭐️
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Fantastic experience: Great gym, amazing staff and facilities, Barbara is always very helpful and friendly
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Fantastic experience: Friendly atmosphere and great staff. Paul is a great PT!
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Fantastic experience: Great gym,staff and environment only thing id say is it needs a T bar row
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Fantastic experience: Staff are always friendly and happy to help you. Classes and equipment are top notch which makes going to the gym less of a chore
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Fantastic experience: Great gym nice and friendly best trainer Lee, Alex
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Gym is always nice and clean, staff are super friendly and is never too too busy. Jordan is really helpful!
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Fantastic experience: The Gym Group Openshaw is by far the best Gym I've ever been too. I used to go to this Gym in 2015/16 but then moved to chadderton. I have since tried the other Gym Groups around the area but have never felt comfortable so I now make the journey daily from chadderton to Openshaw. The staff are brilliant, very friendly, helpful and always make me feel welcome. I don't feel afraid to ask for help.
Thanks so much for your feedback, David Atherton. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The gym group openshaw is a really good gym, always so clean and the staff are lovely, especially Aimee
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: The gym group openshaw is a great gym & the new pt aimee is great, she was very helpful when I asked for help
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I have been training with Michelle my Personal Trainer for a couple of months now. I can't praise her enough. I have lost more than 2 stones which is 22 kg. I feel so much stronger and more confident. Can wear what I want now. Thank you so much Michelle!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: NEED VENDING COFFEE MACHINE + BETTER SNACKS CRISPS + NEED KIND OF PREMIUM OR DIAMOND MEMBERSHIP OPTION WITH PERSONAL TRAINER... MAYBE ONCE A WEEK TO JUST TO WORKOUT PLAN... BRAKE DOWN MACHINE EQUIPMENT PLEASE FIX IMMEDIATELY WHENEVER HAPPEN... UPGRADE FIX ADD AUTO SENSOR MOTION FOR ALL LIGHTS INSIDE GYM... TO SAVE ENERGY BILLS... AIRCON DO IT SAME ADD LIKE A TIMER... KICKBOXING OR MMA BASIC CLASSES NEED FOR SOME MEMBERS... ONCE DONE THIS HOPEFULLY THINGS CHANGE BECOME BETTER GYM WITH ALOT MORE MEMBERS...
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Manchester Ashton Old Road is made aware of your thoughts.
Fantastic experience: Attended Michele 's HIIT class this morning and I totally enjoyed it,she is so encouraging and pushes you to do more. I did attend anyday u am available
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Fantastic experience: Good gym nice and clean open 24 hrs and Barbara is helping me
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Best gym, top class instructors Charlotte, Alex, Paul, Lee.
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Fantastic experience: Excellent gym space and the machines are always available for everyone. Michelle is an excellent PT friendly and approachable always willing to help and good coach.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
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