AHP Suffolk, Drovers House

Fantastic experience: Very helpful and quick even on a Sunday

Fantastic experience: Clean and tidy comfortable chairs

Fantastic experience: Very professional and friendly service.

Fantastic experience: Fantastic service even on a Sunday

Fantastic experience: Nurses lovely nice nhs worker put my mind at ease

Fantastic experience: Went there for a physio appointment. Nice place, able to park, saw pleasant physio. Have been seen previously at gp surgery but this is much nicer.

Fantastic experience: Nice place to visit. Friendly staff. Parking area.

Positive experience: Access into building easy to negotiate and once inside staff very helpful.

Fantastic experience: I am very difficult to impress. I am VERY impressed with the consultation I had with Anna. A detailed exchange of symptoms and information took place followed by an impressive physical examination on comparative nerve function that surpasses any I have ever seen performed by a doctor. I learned quite a bit myself. I left feeling understood, supported, informed and very impressed. Many thanks!

Positive experience: Sadly, we have lost some respect for the NHS due to staffing levels, funding and government. The building isn't great but the chap was excellent

Fantastic experience: Very clean and very professional xx

Fantastic experience: Perfect

Fantastic experience: November place, the receipt people are very helpful, I did have to wait a little while before I was seen. All good

Fantastic experience: They're lovely people here! Very kind, patient, helpful, and knowledgeable! :-)

Fantastic experience: Friendly staff

Fantastic experience: Lovely physiotherapists ,very helpful and knowledgeable.

Fantastic experience: Parking at the rear for patients and a lift for those who have a problem with stairs.

Fantastic experience: Very helpful

Fantastic experience: Dropped the wife off for her appoinment. Very quick and efficient service.

Fantastic experience: 5 stars due to the treatment I got with my daughter. She is 10 months old and had croup. Doctors were lovely and compassionate and understanding. Receptionist was friendly. All in all made a stressful situation less stressful

Fantastic experience: Great place

Fantastic experience: I visit regularly for appointments, my physio Megan is brilliant, she really listens and understands what I need. The reception staff are helpful.

Fantastic experience: Exerlent. Very friendly service

Fantastic experience: Quick easy to get to helpfull

Fantastic experience: Very pleased with my recent physiotherapy experience with a friendly professional physiotherapist Natalie. Very friendly receptionist greeting you with a smile. Thank you. I hope my issue get resolved with the recommended plan.

Fantastic experience: Friendly, helpful and professional staff

Fantastic experience: The dr i saw was brilliant and so caring when I was in agony

Positive experience: Good experience, helpful

Fantastic experience: Very professional and friendly staff!

Fantastic experience: Attended physio clinic for the first time last Thursday. Very friendly receptionist and very friendly and helpful physiotherapist named Sue.

Fantastic experience: Great service and the staff are excellent

Fantastic experience: Excellent service.

Positive experience: Nice clean place

Fantastic experience: Great staff

Fantastic experience: They treat most health and safety stuff like your legs, hips, skeleton

Fantastic experience: I had an appointment with Laura, EXCELLENT care, time and knowledge.

Positive experience: Excellent place as always back up to rely on and efficient

Negative experience: The spinal specialist physio I saw was unsympathetic, made me feel like an inconvenience and that I was trying to get something I didn't need. Left feeling very disheartened. Not a good service.

Fantastic experience: Essy to find, easy to park, friendly & welcoming staff.

Fantastic experience: Brilliant physio from Megan B. except I'm in alot of pain Not by Megan though

Fantastic experience: Really friendly staff

Negative experience: Absolutely disgusted, first of all I was asked to wear a mask, by a lady at reception who was not wearing one. Then they send me up stairs for physio on my back. I cant go in elevators. That was very painful and difficult. I go into a room that is shared with other patients, just a curtain between us. I cant hear the physiotherapist talking to me as other people in the room were talking. Also other people can hear all details of my personal stuff and it wasnt just staff. The physiotherapist then asks to lift my top up so he can check my back, didn't bother to close the blinds where I could see people working on offices in buildings opposite. Luckily my partner was with me and told him to close them as I was on strong painkillers and not really with it too much. I have never been more uncomfortable in my life.

Fantastic experience: Lovely friendly staff very helpful, physio very good, made you understand everything. Very happy on leaving

Fantastic experience: Very efficient

Fantastic experience: Went for emergency appointment. Friendly and helpful experience . Thank you

Fantastic experience: Therapist very helpful

Fantastic experience: Very professional and caring staff.

Fantastic experience: Helpful and friendly staff

Fantastic experience: Husband haddock attend appointment with Head of physiotherapy, very thorough. Friendly receptionist, lift and easy parking

Fantastic experience: Great

Fantastic experience: Fantastic care, best out of hours I have used.

Fantastic experience: Very professional and outstanding service

Fantastic experience: Modern building - need postcode and satnav to find. Parking available

Fantastic experience: Amazing help for my health condition

Positive experience: Very understanding nurses

Fantastic experience: Saw a lady called Maxine thought she was very helpful

Fantastic experience: Helpful staff

Fantastic experience: Disabled parking are a bit of an issue

Fantastic experience: Really helpful, got a whole set of exercises to to help free my back up.

Positive experience: Needed to book an out of hours appointment fairly late at night. Rushed there to meet the appointment time (which was arranged about half hour before) and had to wait another 40 minutes. Bit annoying but that’s just the way of the NHS these days and considering the fact that we’re on the back end of a pandemic and it cost us nothing I shouldn’t really complain. The service we received by the staff was good.

Fantastic experience: Felt very safe & cared for. Thank you

Fantastic experience: Great service when needed for hubby

Fantastic experience: Had to have physio on my arm Very good

Fantastic experience: Great staff, very helpful

Positive experience: During covid you shouldn't have to be seen in a shared room with other patients

Fantastic experience: Lovely staff didn't need to wait long before I was seen and no one moaned about me not wearing a mask

Fantastic experience: Very good, app right on time, friendly staff and very professional to

Positive experience: A bit to busy for me considering covid did feel that safe

Fantastic experience: Out of hours doctor very helpful

Positive experience: Back up services for nhs gp's. Clean modern facilities.

Positive experience: Good service.

Fantastic experience: Quick service, office for GP out of hours

Fantastic experience: Well laid out with adequate room for Covid restrictions.

Fantastic experience: Had an out of hours appointment here at 1AM and they couldn't have been more helpful or friendly.

Fantastic experience: Excellent service.

Fantastic experience: Help full .

Positive experience: Well managed Covid security with sanitiser available on entry & exit. Parking good. Good location for physio.

Fantastic experience: West Suffolk Out of Hours Service is based here

Fantastic experience: Always grateful to the Physios (especially Emma Godding.

Fantastic experience: Very good

Fantastic experience: Showed me some good exercises

Fantastic experience: The GP+ service is great

Positive experience: Got to see a doctor out of hours. Easy to get to and no problem parking.

Fantastic experience: Pain? This is the place to be!

Positive experience: Excellent service and advice

Fantastic experience: Great team and communication

Fantastic experience: Brilliant place..lots of great physiotherapy things in the week and the out of hours is based here also. Nice big area lots of parking. Quiet location. Don't turn up if you need emergency assistance as it's not a hospital.

Fantastic experience: Very informative for detailed talk on diabetes

Fantastic experience: Kaz very caring

Fantastic experience: Well worth a visit if required. Very pleasant staff.

Positive experience: Nice friendly staff

Fantastic experience: Very good and the person I saw was very helpful and I felt that he had my problem under control and the exercises he told me to do have eased the pain in my leg and he said it should be better in a few weeks with the exercises he told me to do.

Positive experience: Very attentive and thorough

Fantastic experience: Quick service, great to have an out of hours that will listen to you and not rush you out.

Negative experience: Not worth bothering with. Not helpful at all.

Positive experience: Easy parking.

Fantastic experience: Good food & well prepared

Fantastic experience: Very helpful

Fantastic experience: Great service.

Positive experience: Clean, polite, they listen and were really helpful and flexible