The Gym Group London Southfields

Fantastic experience: I like the gym, good value for money. I just started last month and getting on really well with members and trainers.

Fantastic experience: Amazing gym, great facilities and members of staff. Friendly atmosphere. Alejo helped me a lot.

Fantastic experience: Such a fab gym with fantastic staff who really go above and beyond!! Such a safe space for to do my thing and make plenty of friends - 10/10 would reccommend

Fantastic experience: nice space, helpful team with great atmosphere

Fantastic experience: Gym group Southfields is my favorite gym in the area! The equipment is always maintained, and if something is damaged the managers always note it down to be looked at. Changing room is always clean and tidy. Roberto and Alejo are the best gym managers. Always friendly, helpful, and polite. Roberto even helped me with learning to use a machine new to me. Their PT staff are all wonderful as well, everyone I've met has been so friendly!

Negative experience: Horrible place, small, smelly. It is in the basement. Not enough equipment. Staff are rude. The customer service is non-existent. It takes more than a month to get a simple response from them. What a waste of time. Keep away from this place. This is the second time I signed up to The Gym group. On my first time, I gave up on going because nobody could help me when I needed assistance using the equipments and nobody really cares if you're executing the exercise wrong. This time, I was very excited because I was going with my nephew, who had more experience than me, so he was helping me and was my gym buddy. Unfortunately, we are NOT allowed to have a gym buddy at The Gym group. I was humiliated on the third day when I was asked to leave the gym in the middle of my training. I was accused of going to the gym at the same time every time, and apparently, my gym buddy is my personal training. So if you are thinking of going to the gym with a friend, this is not the gym for you. I paid £12 for the first month, and now they are charging me £12,99 for a day pass as I requested to cancel my membership after being expelled in the middle of my training on my third day. They are refusing to refund me. It's absolutely outrageous!!! For sure, the worst experience ever!!!

Positive experience: In general this is a decent gym and has been my local for a few years now. However they need advice on their priorities and recommendations… For example: 1. Members pay for the gym, so they should be allowed access to all areas. Including the mats. They shouldn’t be told to leave as mandatory when classes are scheduled. I understand it’s a small gym therefore you should schedule classes during more quiet periods rather than peak after work. 2. Schedule classes at quieter times!! 3. Sort the lockers out PLEASE! More than half of them don’t work. 4. Sometimes less is more - don’t crowd the gym with equipment for the sake of it. Rather use funds and surplus for priorities. Please take above on board. I like this gym and would like to come more often. But at the moment you’re not putting customers as a priority. Which is a shame. There are cheaper local alternatives now. Thanks.

Negative experience: It’s 7am and I’m standing by the Southfields branch where I can’t enter the gym. There is no one to call or ask of what’s going on. My Wandsworth branch has been closed for some maintenance and my pin should work in temporary branch but it doesn’t. There is few people with me right now having the same problem. Really dissapointed as I had to travel for nothing.

Positive experience: Very nice gym i love it , never had any issues , very clean , open space, bright, and the equipment always working.. never overcrowded really. The only thing i found it really unsafe is that i haven’t seen any supervisor or in charge last time i had an incident at 22:00 pm . where i was getting dressed in women’s toilets and when i came out to take my bag and go home i saw a man coming in and sat there with attitude , luckily enough i was dressed but i got panicked and i left and as i was leaving found nowhere to report that to . Really felt so unsafe going after 20:00. Please i think cameras are not enough if something happens someone needs to be there . I have never been so late at the gym before but due to my work duties i ended up to go that time.

Positive experience: I joined Southfields the gym around 6 weeks ago, and on the whole it’s ok. It’s clean and tidy and when you do occasionally see staff they are very friendly. But the amount of equipment that is out is not great. If it’s was a few days it would be bearable, but some equipment has been broken since I started and more broken since. The drinks machine I meant to get my free unlimited drink from has been out since I started and this is meant to be in my membership I’m paying for and I’ve never been able to use it. Seeing that it’s a small gym and when it’s very busy it’s not the best having to wait around. And although this is not the gym’s fault the amount of people that just sit on the equipment on their phones is annoying. My son also mentioned when he was using the bench press the cleaner caught his leg with the cable of the hoover and instead of unravelling it tugged the cable and pulled his leg round nearly causing him to drop 70kg on himself. Classes are always booked up and feel near impossible to get onto. Probably cos it’s a small gym so only small classes allowed, so maybe be good to add more classes in.

Negative experience: It’s always best to do single day before signing up to a gym and today was proof why It was my first day today and I had such a rude interaction with a Personal Trainer cleaning the gym floor. She took my lifting bar knowing it was mine because I was using it in the wrong section. She was so arrogant when I questioned her on it. If there is something I dislike about a gym it’s PT’s who think they are superior to the rest of the people at the gym. It was not the vibe!! Not signing up!

Fantastic experience: The Gym Group Southfields is one of my favourites in London. The premise has a good range of machinery and is always clean and well-maintained, but what I like most is the classes and their friendly staff. I especially really enjoy the different classes: HITT, circuits, weights for women, etc. All the staff are amazing. I really enjoy the classes with Fernanda, Veronika, Rukhsana, Aretha, Alejo, and Ross. All of them are amazing trainers and are always happy to help and motivate us. The nice and welcoming environment is what motivates me to go every day. Thank you all!

Fantastic experience: Great gym facilities and environment! Roberto and his team are always super friendly and willing to help. Would absolutely recommend it! :)

Fantastic experience: Vera clean and well equipped gym. I highly recommend my personal trainer, Fernanda Allegretti, she is very thoughtful and helped me a lot to achieve my goal.

Fantastic experience: Big shout out to fernanda who helped me a lot for improve my performance in a short time! thank u so much!

Fantastic experience: Since Fernanda, i am way better to gym ! Thanks you Fernanda.

Fantastic experience: Great gym, coach Fernanda is superb, really enjoyed the environment and the good vibes for the beginners like me

Fantastic experience: Rob is super helpful and friendly. The whole team are very friendly which makes this gym a very friendly and welcoming environment to exercise in.

Fantastic experience: Great gym, Fernanda was pleasant and helpful

Fantastic experience: Fantastic, clean, and neat gym. The staff is super helpful, especially Fernanda. I throughly recommend the gym.

Fantastic experience: Great Gym with friendly staff and a welcoming environment. 100% recommend all people to go especially ones who are anxious about going to the gym, feels like home.

Fantastic experience: Great classes, great equipment, great trainers

Fantastic experience: Lovely clean gym and Rob was amazing :)

Fantastic experience: Great gym, great staff!

Fantastic experience: Rob is very friendly and always willing to help

Fantastic experience: The team are incredible, especially Roberto and Alejo. Always happy to help and very approachable, it’s a lovely space to workout in. Added Bonus, the AC works like a dream, unlike PureGym!

Fantastic experience: Gym really improved since Roberto works here. I recommend the gym to everyone

Fantastic experience: I highly recommend Fernanda as a personal trainer! Her passion for fitness is evident in every session, and her dedication to helping her clients achieve their goals is truly inspiring. Fernanda's personalised workouts plans have helped me make significant progress in my strength and overall health. I couldn't be happier with the results I've seen since working with her.

Fantastic experience: I definitely recommend this gym. Fernanda Allegretti is my personal and she is super attentive and professional, helping me get where I want to be.

Fantastic experience: The gym is one of the best in the region with excellent equipment. I would like to highlight the personal trainer Fernanda Alegretti, who is great at her job and always available to answer questions and help us with the most challenging exercises. It's a pleasure to have her as a personal trainer and a big plus for the gym.

Fantastic experience: The Gym group is great. I have had the opportunity to meet competent personal trainer like Fernanda. She is very skilled, gentle and bring new techniques to the classes. The gym is clean, in good location and the staff are friendly. I wish the management team have had approved the zumba classes, but unfortunately they haven't. The classes could change a little bit but it's always the same. Finally my experience was positive and I would recommend the gym group to friends.

Fantastic experience: Roberto is the Best Manager this company can have.

Fantastic experience: Great gym, good atmosphere and the staff members are very friendly, especially Rob :) Would extremely recommend that gym

Fantastic experience: Roberto has been amazing gym is also clean and tidy :)

Fantastic experience: The Gym Southfields is always tied and clean. Fernanda is always helpful and friendly.

Fantastic experience: Always clean, lots of equipment. Would recommend!

Fantastic experience: Great gym, fantastic vibes and great equipment. Highly recommend

Fantastic experience: I use two gyms and this is the tidiest out of both with such a friendly staff!

Fantastic experience: The Gym Group London Southfields the best gym in the area; All the staff is friendly, "Alejo Romero☝is a great professional, the best PT

Fantastic experience: Great fun and prizes to win as well as great training!

Fantastic experience: Great experience! Good amenities and friendly staff! Highly recommended!!

Positive experience: Great value for money Gym - personally, better experience than Pure G. so far. Friendly staff and people around. Recommended.

Fantastic experience: Great my favourite gym I come here all the time ( I’m really cool )

Fantastic experience: Good location, has the machines needed and staff is friendly

Fantastic experience: it is very good. all workers are friendly and all equipment is good

Fantastic experience: Lovely gym good equipment and staff

Fantastic experience: FANTASTIC GYM. I love it. Veronica, Antonio, Rucksana and the rest of the team are great.

Fantastic experience: One of the best gyms ever

Fantastic experience: Loving the gym group and today attended Roberto’s Abs and Core class… go to check it out

Fantastic experience: The staff are friendly and helpful. Fernanda is a great professional. Highly recommend!!

Fantastic experience: Enjoy the experience and atmosphere in this gym. Nice people as well

Fantastic experience: Cannot recommend Southfields gym group enough. Aretha Taylor Schmidt especially is a fantastic PT and really keeps you motivated to give a bit more even if you think you can’t do it. Great range of equipment too, and spacious workout areas downstairs. Never thought I could enjoy working out so much!

Negative experience: Really impossible to work out due to over subscription. Too many people in the gym at any one time. People hogging each machine, unwilling to share. No staff in sight to address concerns, for example, on my last visit a group of 5 guys kept the only smith machine between them, preventing anyone else from using it for about an hour. When challenged, I experienced physically threatening behaviour from the ringleader.

Fantastic experience: Great gym. Everyone’s really friends and great equipment. Best gym in the area!

Fantastic experience: Lovely gym. Friendly and welcoming staff! :) Classes are really good and engaging.

Fantastic experience: Probably the best value gym you'll find. Great app which makes booking the various classes very easy. The equipment is great and in good condition. All the trainers are awesome and very friendly. My PT is Veronika and it's been the best decision I've ever made. 2 years and counting and we continue to smash goals together. Highly recommend

Fantastic experience: Great gym and amazing staff!

Fantastic experience: Good gym, handy location, all the equipment you could want

Fantastic experience: Very good atmosphere at the gym,very friendly staff,variety of machines and free weights.Recommended

Fantastic experience: Amazing Gym with lovely staff and an amazing vibe to workout in! Deffo recommend having a session here!

Fantastic experience: Great classes and a great atmosphere in the gym!!! Always friendly trainers and great freebies!

Fantastic experience: Really like this gym it is friendly and usually has plenty of space. The staff are really helpful too

Fantastic experience: Amazing gym, always clean and staff are friendly!

Fantastic experience: Great gym and staff, always clean and tidy.

Fantastic experience: Nice 24 hour gym. Roberto was very nice and happy to help.

Fantastic experience: Great gym lovely staff !!

Negative experience: “Something’s gone wrong” - this is a sign you will see everywhere around the gym. The treadmills, ellipticals, bikes, cable machines… even the lift and the emergency alarm! I’ve been coming to this gym on a daily basis for more than 3 years. Whilst the gym has the essentials, recently quality has been slipping. Weight labels are missing from countless machines, so many machines are out of order for weeks at a time. Hand soap is a luxury in the men’s bathroom with the dispenser being broken for over a week and the staff being unaware of it when raised with them. Every so often they close the gym for a “refresh” with no obvious signs of any changes, and still broken machines remain afterwards. Just because it’s a cheaper gym should not mean that the basics are forgotten about. Improvements urgently needed!

Fantastic experience: Great gym, amazing team!

Fantastic experience: Great gym and team. Roberto was extremely helpful on my visit

Fantastic experience: The gym has excellent equipment and is always up to date, with plenty of space to work out. The atmosphere is pleasant and relaxed, without too much competition for equipment space. Due to its location, good equipment, and service, the gym is worth it. The opening hours are convenient as well. The trainers are always attentive and willing to help.

Fantastic experience: Lovely gym and an amazing manager! Roberto it’s always a pleasure working with u! Missing to have u around in Stockwell.

Fantastic experience: The best gym group with the best pt’s, Fernanda always there to help.

Fantastic experience: Love the new Hip Thrust Corner, finally something with a focus for the Ladies

Fantastic experience: I love this gym!! The staff are super friendly and helpful, especially the manager (Roberto). He’s always there to offer guidance and support. Plus, the atmosphere is so motivating, it makes me want to push myself harder. I highly recommend this gym if you're looking for a place to get fit and have a blast!"

Fantastic experience: Best atmosphere spoke to the manager Roberto and he was really helpful.

Fantastic experience: Great gym. Manager is helpful, attentive and fun. ⭐️

Fantastic experience: Roberto is an outstanding staff member and a great leader for the gym . His leadership and work around the gym are very well appreciated and recognized by the members .

Fantastic experience: Roberto the manager... What a great guy. I couldn't think of a better person to be manager. He clearly has years of experience, knows how to treat people well, both staff and members and clearly embodies everything you need to a leader/ manager. Give this guy a raise.

Fantastic experience: I definitely enjoy my sessions at the Igym.I love the atmosphere and the environment at the gym Southfields. Thumbs up for the GM Roberto doing always a great job

Fantastic experience: Roberto and his team are excellent. They have ironed out small issues so that the gym is orderly, safe and well run. Recommended!

Fantastic experience: Great gym and even better when it comes to the staff, they are always there to help you, specially Roberto! Happy to be a member.

Fantastic experience: Great little gym. All the equipment anyone may need or want and super helpful staff. Shout out to Aretha, Ross, Roberto and the Spanish chap whose name eludes me now!

Fantastic experience: Great Gym been coming here for years and have no intention of leaving. Ross and Alejo are amongst a plethora of great PTs

Fantastic experience: Amazing place..friendly staff and good equipment...what more to say.

Negative experience: I have been a member since the gym opened and I workout daily. Since COVID we have had cleaning stations I get they can be reduced but to remove the blue paper and spray is crazy. Covid has not gone away I was always so proud it was so clean and tidy. It really notices the showers are not cleaned and dust is everywhere always so sad. The staff are still very friendly

Negative experience: I won’t be returning. Having cold air blowing on you whilst in the changing room is not my idea of fun. Less air con in the winter learn from other gyms in the gym group and think about your members.

Fantastic experience: Best budget gym I’ve been to, great selection of equipment and never too busy

Fantastic experience: Best gym in the area. Alejo is an amazing manager, very friendly and helpful. He always support me with my doubts about fitness and technique. If is there any problem in the gym he resolves it quick or give flexible options. Even they open a closer gym for me in wimbledon I will stay here!

Negative experience: Always dirty they barely change the blue paper On top everything the staff are rude If you try talking to them they and their girlfriends will attack you with rude suggestions Like bring the blue paper from home if you want non sticky machine or clean machines to use Disgusting

Negative experience: I bought 3 days membership in the gym, I waited 30 minutes for it to become active and it didn't. I got a message that it is active after 1 hour, but I already left the gym and wasted 1 day

Fantastic experience: I absolutely love this gym. Very clean, friendly staff, great value for money.

Positive experience: Decent 24h no thrills gym with plenty of equipment and floor space. Can get busy at rush hour, also cleaning not always tip top.

Positive experience: The good: best value for money, period. New and well kept equipment with a good variety. Friendly staff. Open 24 hours! The bad: dusty all over. There’s always hair on the squat platform that they never clean. There’s more cardio machines than people using them, wasted space for more popular equipment like bench press and squat rack. When broken, equipment can take ages to be fixed (including the Wi-Fi that went out for days once, on a basement gym with no outside signal? Come on!). The encouragement to clean equipment after use by having tissue and disinfectant all over the gym causes unnecessary waste and gives people the false impression that the equipment they’re using is clean, as many users won’t do a good cleaning job anyway. I’d rather you get a professional to clean the equipment on a daily basis — that is much better for the environment and our health. Finally, some people, like myself, are sensitive to strong smells, I would strongly recommend certain PTs to avoid wearing excessive amounts of perfume when they’re on the gym floor.

Negative experience: The wifi never works, another work out where I have just left to go workout at home because I can’t follow my plan or even listen to music. This keeps happening and never gets resolved

Fantastic experience: The trainers here are incredibly friendly and extremely qualified. They really care and go above and beyond to help achieve goals. The community they have built is incredible, and it is a joy working out here. Their group classes are challenging and fun they focus on strength training. Good mix of functional fitness with traditional gym equipment. Great people and great results.

Negative experience: This gym is packed at lunch times and any time after 430pm up until 9pm.

Fantastic experience: First off, the staff are amazing. Very attentive to your needs but also polite and knowledgeable. I spoke to a gentleman called Nicholas I believe and he was outstanding, really put my nerves to ease and walked me through various exercises. Brilliant location and atmosphere.

Fantastic experience: What a team and what a facility, hands down the best gym group I have stepped foot into. Niqo the manager bring incredible energy to the facility which is amazing and motivating. His energy is definitely felt by the team because they always have a smile on their face!!

Fantastic experience: I love this gym the staff are always available to ask questions and the new manager is super friendly

Fantastic experience: Love the space in Southfields, the gym is great and the staff were very helpful and welcoming. Made me feel really comfortable especially because i was new to the area it felt awesome. definitely recommend.