The Gym Group Hemel Hempstead

Information about The Gym Group Hemel Hempstead
Opening hours
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Our comment from FitFit UK about The Gym Group Hemel Hempstead:
The Gym Group Hemel Hempstead is renowned for its welcoming atmosphere and dedicated staff, making it a favorite among fitness enthusiasts.
Here are some of the highlights of this gym:
- Friendly and Approachable Staff: Users have praised the staff, especially Lutalo and Kieran, for their support and motivation.
- Clean and Well-Maintained Facilities: The gym is consistently described as clean, enhancing the overall workout experience.
- Variety of Equipment: It offers a good range of up-to-date gym equipment to cater to different workout needs.
- 24/7 Access: Members appreciate the convenience of being able to work out at any time.
- Excellent Classes: Various classes led by enthusiastic instructors like Lutalo and Natalia have received high marks for their structure and energy.
While users have provided overwhelmingly positive feedback, some have mentioned a few areas for improvement:
- Occasional issues with the cleanliness of men’s changing rooms.
- The gym can get busy during peak hours, making it harder to access equipment.
- Some users feel that advance booking is required for popular classes, which can be inconvenient.
Overall, The Gym Group Hemel Hempstead is highly recommended for its community spirit, great facilities, and friendly environment. Whether you're a regular or a newcomer, you will likely find it a fantastic place to achieve your fitness goals.
Services, Machines and Guided Classes
The Gym Group Hemel Hempstead: Opinions
Fantastic experience: Great place to go and workout!
Fantastic experience: Friendly staff, even supplied with fruit for after training
Fantastic experience: Clean, staff are friendly and great environment to train @.
Fantastic experience: Really friendly space to train. Always kept clean and tidy and the staff are very approachable.
Fantastic experience: Good value for money, well maintained gym equipments. Ladies toilets are clean but smelly.!!
Fantastic experience: I met Pam she helped me enter
Fantastic experience: Nice place for getting fit. Reasonable price and nice atmosphere
Positive experience: Not bad need more plates though
Fantastic experience: Lutalo is very nice man he takes care of people and the gym is very nice
Fantastic experience: Kieran was really helpful and encouraging and although challenging, made the class really enjoyable. Thank you kieran!
Fantastic experience: Great gym. Lutalo at Hemel always there to help
Fantastic experience: Lutalo was great. 10/10 customer service
Fantastic experience: Great gym with everything you need there. Friendly staff, especially Kieran who goes above and beyond to provide great customer service
Fantastic experience: Rejoined The Gym now that I have completed C25K during the summer/autumn and the weather has turned. Decided I needed to do some short sharp all round cardio/core classes and Lutalo’s circuits class hits the spot. Started with just the 30 minute sessions of warm up, 2 circuits, warm down, and just finished my first 45 minute 3-circuit class. Excellent instruction and motivation from Lutalo. Hoping to increase the number of sessions as I get back to fitness.
Fantastic experience: Great gym, lovely staff and members
Fantastic experience: Kieran the fitness manager was amazing and he made me feel so welcome
Fantastic experience: Spacious and lots of equipment. Gets very busy at peak times, but there is always something you can use.
Positive experience: Unfortunately although gym is well equipped you can't get into classes unless your booking two weeks in advanced despite paying for that specific service within my membership
Fantastic experience: I’ve been really enjoying my experience at The Gym, specially the classes with Lutalo, Laura and Natalia. The equipament is all new and the spaces very nice and clean. Highly recommend it!
Fantastic experience: Natalia so lovely and patient good class!
Fantastic experience: My favourite gym - always feels like a safe space no matter the time. The equipment is great and kept in good condition, and the manager (Lutalo!) always has a smile on his face! Great guy doing a fabulous job.
Fantastic experience: Great gym facilities and staff! The general manager Lutalo is always lovely to all of the staff at Starbucks!
Fantastic experience: Excellent LBT class. Worked up a great sweat.
Fantastic experience: I enjoy the atmosphere, always lively and feel welcomed, everyone is always happy. Great session everytime
Fantastic experience: Lots of machines available .Very kind staff
Fantastic experience: Great gym for the price, good equipment and well maintained
Fantastic experience: Very good gym! One of the best in town! Thank you
Fantastic experience: Recently joined, such a friendly and welcoming gym. Classes are fab!! Really well informed throughout
Fantastic experience: Brilliant gym lovely people would recommend
Fantastic experience: Best gym ever keep going guys
Fantastic experience: Great gym staff helpful and friendly
Fantastic experience: Extremely friendly/helpful staff members. Always clean and tidy - cleaners seen regularly. Great classes to get you sweating, trainers knowledgeable
Fantastic experience: Great gym. Great classes.
Fantastic experience: Very welcoming and everyone is helpful towards others.
Fantastic experience: Great gym, community is lovely and i always feel welcome and always asked if i need help
Fantastic experience: Fantastic gym with a great manager Luton
Fantastic experience: Great gym everything you need
Positive experience: Good atmosphere, a few more equipments would be useful. Clean, good help!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Amazing staff, great range of equipment and loads of great people!! Atmosphere 10/10!!
Fantastic experience: Amazing gym. Pretty cozy and good parking
Fantastic experience: A great LBT Friday workout with with Natalia. Thank you. It’s a Shame the upper body class has been dropped on Monday PM
Fantastic experience: Everything is always tidy, open 24 hours which means I can use it whenever I see fit. Natalia was a very helpful staff who helped me with a lower back workout.
Fantastic experience: Nice gym to work out in, very spacious.. lack of fly machine equipment.
Fantastic experience: Brillant sessions of Hyrox with Kieran . Hard work but very satisfying. Kieran is always very professional and motivating. Anita
Positive experience: Great gym lots of equipment and clean
Hi there, thank you for your feedback.
Fantastic experience: Gym is amazing perfect for young and old
Fantastic experience: One the best gym in hemel, good atmosphere and great staff.
Fantastic experience: Lacking equipment compared to Watford, curve tread, hyper extension and hip thrusters. Could also do with a few more classes during the day, but overall a friendly gym and lovely/ helpful staff.
Fantastic experience: Great gym and amazing classes. Highly recommend
Positive experience: Nice gym, good amount of equipment but can be busy at times
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available in our app so you can see how busy the gym is to help plan any future visits. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Very welcoming environment and lots of equipment! Staff are very friendly.
Fantastic experience: The gym has all the equipment needed for my strength training. Staff are great and always helpful.
Fantastic experience: The Gym Hemel Hempstead has a brilliant variety of equpiement to fulfil your gym needs, also has clean equipement and facilities I couldnt recommend Highly enough to join
Fantastic experience: Great try out. Really friendly. Thank you
Fantastic experience: Lutalo is a wonderful instructor! Great LBT class!
Fantastic experience: Lutalo's classes are hard work but amazing.
Fantastic experience: I have all the support that I need from the PT Laura. The classes are great! Just had Circuit Class with Lutalo and he is amazing!
Fantastic experience: My first circuits session with Lutalo is was absolutely brilliant. Definitely coming back next week
Fantastic experience: Great class with Natalia, clear instructions with demonstration of each move. Good pace throughout the class, felt like it was keeping me moving at all times.
Fantastic experience: Lutolo is an amazing trainer.. his classes are the best i have attended... I really feel I did a proper workout
Fantastic experience: Great location, friendly staff. Great range of equipment.
Positive experience: Really good fairly busy but can always jump on a machine use lots of various gyms in uk
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: One of the best gym in town. It's a very clean place, equipment are in good condition. This is the best gym in Hemel Hempstead.
Positive experience: Hard to find a member of staff if any problem. Ventilation could be better as it can get really smelly
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Hemel Hempstead is made aware of your thoughts.
Positive experience: Not my usual gym. But enjoying the staff and atmosphere here in hemel.
Hi there, thank you for your feedback.
Fantastic experience: Great gym with brilliant staff ,very clean with brilliant classes and excellent atmosphere.
Fantastic experience: The gym is excellent overall, boasting a great variety of machines and a clean, well-organized environment. The managers are consistently present and exceptionally friendly, offering support and information whenever needed. Lutalo, one of the managers and personal trainers, stands out for his incredible dedication, always motivating me to give my all during workouts. I'm thrilled with the progress I've made under his guidance.
Fantastic experience: Upper body blast with Leah was incredible! Will definitely be doing it more! X
Fantastic experience: The gym is a very welcoming place, run by professional people would highly recommend popping in for friendly experience.
Fantastic experience: I love going to the gym staff always friendly and helpful and gym is well maintained.
Fantastic experience: Really friendly staff! Always a pleasure. Warm and welcoming environment and good facilities, would recommend.
Fantastic experience: Lovely staff members who are all very friendly! Lots of equipment and always clean!
Fantastic experience: Been going to the gym group Hemel for a few months now the staff have always been welcoming and motivate you to keep going! Especially Kieran and Lutalo. The gym is always clean and tidy and would highly recommend it.
Fantastic experience: The Gym Group Hemel is a great gym, always clean and the staff are all very welcoming and approachable especially Lutalo and Kieran. The classes are very helpful & motivational. Would definitely recommend!
Fantastic experience: Great Hyrox class with Shelley at The Gym this morning. Looking forward to the next one
Fantastic experience: Nice gym, pleasant atmosphere
Fantastic experience: Demi McGlen PT, has helped me through my journey at the gym. Helping me with my weight loss journey, and showing me a way to tone and maintain it over the last 4 years.
Fantastic experience: Great gym with friendly and helpful staff. The Manager, Lutalo Lewis is approachable and very helpful. Lovely relaxing space to exercise in.
Fantastic experience: Very good gym. Lutalo always friendly and a great asset to the gym.
Fantastic experience: Great gym with good equipment and lovely people. Lutalo the gym manager particularly stands out for his great circuit classes, he is always very encouraging and motivating through out and you walk away feeling like you had a good workout!
Fantastic experience: My favourite of all The Gyms! Really nice atmosphere, bright & airy, never too busy & always plenty of parking. PTs are all so lovely & approachable & the free classes are great. Did some PTing with Laura McKay & she’s absolutely amazing, highly recommend!
Fantastic experience: Amazing class, well structured and clear instructions, Lutalo is a brilliant trainer, he encourages us and pushes us to do better each time! Thank you so much!
Negative experience: When classes are on there is no where to workout. Especially busy times with classes you aren’t able to do functional workouts. The equipment is outdated, does need an update. Takes a while for machines to be fixed when they are broken. They don’t allow posing practice even when wearing full workout gear which is a shame as The Gym Group is all about welcoming all types of sports. However men are always posing in the mirror. I was told to go else where and leave.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Used to go fairly religiously before Covid shut it all down and finally found the time and energy to return. Bought the additional option of the Yanga Water too. Now going on to my fourth day and the Yanga water disepsner is still out of action (bearing in mind you have to pay an additional monthly subscription for this!) It always has the same note saying they are looking to rectify this with the upmost importance. Nonsense. Extremely disappointed Edit : Now 5 days consecutively
Thanks so much for your feedback, Tom Dawson. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Hemel Hempstead is made aware of your thoughts.
Positive experience: In many respects, this gym delivers what it promises in terms of value and accessibility. The gym equipment is also varied and well maintained. The gym atmosphere is positive and bright and the staff are very friendly and approachable. Kieran Plant stands out due to his enthusiasm and positivity and is a great advocate for the gym. My only negative is the state of the men’s changing rooms and toilets which are not always maintained to a “sparkling” standard. The toilets in particular lack pressure to flush adequately imo. That said, the Hemel branch of the Gym Group is better than its peers.. Go and give it a go!
Thanks so much for your feedback, Richard Palmer. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Hemel Hempstead is made aware of your thoughts.
Fantastic experience: Great and friendly staff , very clean area , I’m a very long member OPEN 24/7 , so really recomand the came and try .
Fantastic experience: This gym is so good, the facilities are always clean and the staff are brilliant, very chatty and approachable, my wife and son have joined now, thank you gym group
Fantastic experience: I joined a class here with Natalia and she made me feel very comfortable! Everyone is very friendly and people are always approachable :)
Fantastic experience: Really good gym and really friendly staff especially Kieran who was really helpful
Fantastic experience: Great Team...Great Atmosphere...Manager Lutalo always available and very hands on in the gym as well as there to support everyone.
Fantastic experience: Excellent and clean gym. Great equipment and friendly staff
Fantastic experience: Love this gym! The staff are really friendly and it’s really good value for money.
Positive experience: Decent gym, decent equipment. Can get busy and sometimes it's hard to come by the equipment you want to use.
Hi there, thank you for your feedback.
Fantastic experience: Equipement is great and a solid work out! Staff are nice and friendly too! What more could you want!
Fantastic experience: Regular attendance here as great friendly encouraging staff make a huge difference .
Fantastic experience: Great friendly place, no judgement staff are friendly and welcoming, achieving goals quickly!
Fantastic experience: Happy to call this gym my home gym . Lutalo is extremely great vibes and makes the gym honestly feel like home! Hemel is actually one of the best branches!
Fantastic experience: Always get a great workout experience at this gym. It is clean, very good mix of equipment and staff members who are available with really good advice. Special nod of approval to (I think) the General Manager, Lutalo. He makes you feel so welcomed and seems to personally pay attention to keeping this gym not only very tidy but also flowing with an upbeat vibe.
Fantastic experience: Great gym, friendly staff and good quality equipment. Definitely recommend.
Fantastic experience: The best legs bums and tums class with Lutalo on Monday, always brings the energy. Love this class
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