Information about The Gym Group Cheltenham

Tewkesbury Rd
GL51 9DT, Cheltenham
+443003034800

Opening hours

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The Gym Group Cheltenham is open 24/7, offering no contract low cost membership options, so you can get in shape when it suits you. Free fitness classes every week to burn fat, boost cardio, improve muscle tone and sculpt your body. Find plenty of fitness equipment and weight machines to take your workouts to the next level. Book in with one of our experienced personal trainers to help make your fitness goals a reality. We create a relaxed and welcoming fitness environment for anyone who wants to improve their physical wellbeing, find your fit with The Gym Group today.

Our comment from FitFit UK about The Gym Group Cheltenham:

Welcome to The Gym Group Cheltenham, a fantastic fitness destination known for its lively atmosphere and well-maintained facilities. Our gym boasts:

  • State-of-the-art equipment, including a variety of modern weight machines.
  • Exceptional cleanliness, ensuring a hygienic workout environment.
  • Supportive and friendly staff who go the extra mile to assist members, highlighted by management like John and Richard.
  • Flexible membership plans and availability 24/7.
  • Free classes and excellent personal training services.

While we've received feedback suggesting equipment variety could be improved and occasionally, peak hours can lead to increased activity, many members appreciate the overall experience. With spacious layouts and a welcoming community, our gym is a place where everyone can feel comfortable and motivated to achieve their fitness goals. Join us and discover why so many are calling us the best gym in Cheltenham!

Services, Machines and Guided Classes

Fit
Workout
Cardio
In Shape
Low Cost

The Gym Group Cheltenham: Opinions

4.6/5 (122 Opinions)
Elisabeth Ban 1 year ago

Fantastic experience: It was fantastic

Kamal Ahmed 1 year ago

Fantastic experience: Very clean

Dorel Tudor 1 year ago

Positive experience: Quite a lively gym with new weight machines and the gym is very well maintained!!

The Gym Group Cheltenham

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Abdul Hadi 1 year ago

Negative experience: Moved from JD to The Gym because of the 3 month discount offer. Although The Gym is cheap, would not recommend it because compared to JD you have less equipment and the equipment is old and fidgety with seats wobbling around. The weights are old, overall lacks aesthetic appeal.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Krish Patel 1 year ago

Fantastic experience: A fantastic gym with the best staff/PT’s who are always willing to go that extra mile for anyone who walks through the door with Rich standing out in particular! In a nutshell, great communication regarding any planned closures, great membership plans & most of all, accommodating to all regardless of fitness experience! Can’t recommend this gym enough! Thank you team Cheltenham!

Hamish-James Anderson 1 year ago

Fantastic experience: Amazing gym!! John is the best!

Kieran Thompson 1 year ago

Fantastic experience: Been coming to this gym for around 2 years now and it is brilliant. From the rock bottom prices to the facilities, cleanliness, it really does have it all. The staff are amazing and always professional, courteous and actually know what they are talking about. I'd like to thank John (manager) for his unwavering consistency in taking care of every single person in the gym. It hasn't gone unnoticed also helping me whilst having difficulties with progression and even my personal issues. They really go above and beyond.

Harry 1 year ago

Fantastic experience: Friendly staff and good pricing, the only downside I would say is less dumbbells on the heavier end but other than that equipment

Chloe Lakin 1 year ago

Fantastic experience: Fantastic gym with wonderful staff

Rosie Lakin 1 year ago

Fantastic experience: Super clean and well maintained friendly gym

Carylle Mirano 1 year ago

Fantastic experience: Been coming to this gym for almost 2 years now and hands down the best one I've gone to. The place is always clean and weights are put back in order so it's easy to find what I need. The people working here are so helpful and are always free to advice you if you need help with an exercise or are looking for a change. Since taking this more seriously John always checks up on my progress and gives tips and tricks on how I can possibly improve or change my routine to further improve. Would highly recommend for anyone looking for a place to start their gym

Sharon Bullimore 1 year ago

Fantastic experience: Some really good classes. All the instructors are very friendly and the gym is clean and well maintained.

Charles Blair 1 year ago

Positive experience: Parking can be a little busy but otherwise it's fairly large and well-equipped

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Melody Harper 1 year ago

Fantastic experience: Good gym and very helpful staff. I have mobility issues and I was disappointed to see that there is no seated leg Curl, just a lying down one. Good value for money too.

L Trigg 1 year ago

Fantastic experience: Clean, spacious, helpful staff. Lots of equipment. Recommended

Lydia Dent 1 year ago

Fantastic experience: Can’t thank all the staff at The Gym group enough for the constant support, coaching , enthusiasm and encouragement they’ve given me on my marathon training journey. They took an unfit overweight grandmother of 5 and turned me into a fit strong marathon runner in under a year. I couldn’t have done it without them! Leg and core strength has been keen to my success, I only ran one long run a week and did 3 gym sessions/classes a week. Hyrox is my next challenge, together with The gym group I know I’ll succeed!

Aaron Shaw 1 year ago

Fantastic experience: Mark PT is amazing. Good range of machines. Maybe more glute machines and heavier dumbbell but appropriate for subscription costs.

Vincent Yuriyovych 1 year ago

Fantastic experience: Great atmosphere) tidy and clean welcoming gym . Staff is amazing , always there to help you if you need anything ) John he is the man in charge well done to you

Bryn Stretton 1 year ago

Fantastic experience: Great gym, really friendly staff and members and there is a great variety of well maintained equipment

AUmetals 1 year ago

Fantastic experience: The Cheltenham Gym is well equipped with cardio vascular variety, modern machines for every body part and free weights for serious sports persons. The atmosphere is welcoming and never intimidating which attracts all ages. I feel this is achieved by the competent and friendly management team, Richard and John who interact with members whilst supervising cleanliness and other tasks. We have been happy members for over a year and have no intention of changing. Alf and Doriana.

Victoria Moore 1 year ago

Fantastic experience: Very welcoming gym, the staff are always friendly and approachable for help - shout out John! Great equipment and layout, everything you need

phil Offer 1 year ago

Fantastic experience: Great gym with all the equipment you’d need and friendly helpful staff:

Louie Barnfather 1 year ago

Fantastic experience: It’s an excellent gym, clean and great equipment. Staff are very friendly especially John always happy to help.

Corey Hopston 1 year ago

Fantastic experience: best gym in town. the machines are maintained on a daily basis, the general tidiness is defo 10/10 and the staff are the most helpful guys Ive ever come across with. can only recommend and I just only wish I joined earlier

Jay Hardy 1 year ago

Fantastic experience: Amazing place best Gym in Cheltenham by far

Paul 1 year ago

Fantastic experience: Nice clean friendly atmosphere. Lots of good kit well maintained.

Samantha Little 1 year ago

Fantastic experience: Haven't been to a gym for a very long time, so was pleasantly surprised when I signed up, great layout and facilities, very friendly at whatever time of day you go.

Philip Brewer 1 year ago

Negative experience: I attended for class. Mixed views on the trainers. Some were first class and really engaged with the class and actually coached. George is a 5 star. Others it felt like a chore for them and classes felt like they were an afterthought. Little guidance on technique. Often cut short by 5min. Changed to another gym and the classes are massively better.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Cheltenham is made aware of your thoughts.

Joel Manyuke 1 year ago

Fantastic experience: Great gym

Margaret Hughes 2 years ago

Fantastic experience: great place

Somto Ezeoke 2 years ago

Fantastic experience: It was beyond my expectations. It was a wonderful first experience at this gym. Have every single piece of equipment you could possibly think of (well, all the machines and attachments I was expecting and i was expecting a lot). It is worth the price and the time.

Grzegorz Dabrowski 2 years ago

Fantastic experience:

Cameron Carter 2 years ago

Positive experience: I like this gym, but it's far too small for it's own good and the cardio to weight ratio is far off what if should be.

The Gym Group Cheltenham

Thanks so much for your feedback, Cameron Carter. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Cheltenham is made aware of your thoughts.

Claire Dickson Pilates 2 years ago

Positive experience: This is a great no frills gym. Clean equipment, nicely spaced out and has everything you need. No need for frills when you just want a good solid workout

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Adem Johnston 2 years ago

Positive experience: Good gym, enough equipment. Sometimes quite busy so pick your hours. App helps with this a lot. Also, body composition tracker available on the upgraded membership is extremely useful and good for measuring progress.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Sihina Mendis 2 years ago

Fantastic experience: A nice place to get your muscles ready

The Gym Group Cheltenham

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Alex Merriman 2 years ago

Fantastic experience: Great Saturday morning class with John

The Gym Group Cheltenham

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Mikey Austin 2 years ago

Positive experience: For the price it's fine. For the gym experience at peak hours, don't bother. Too many posers mincing around on benches taking selfies and tiktoks. I prefer to train when it's less busy and less chance of being in the background of some ahole poser

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Shannon 1121 2 years ago

Fantastic experience: Could someone please reply to my messages. I’m hoping to bring someone with me as a support due to my disabilities. I can show proof. I have messaged in several times with only automated responses. I’ve replied to those also. I also contacted the Facebook twice and instagram??? It’s been nearly a week now. Thanks.

The Gym Group Cheltenham

Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks

Luke milward 2 years ago

Fantastic experience: Can’t fault the gym or the staff. Cleanest gym around.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Danny Lee 2 years ago

Fantastic experience: One of the best kept gym group gym I’ve been to

molxy cheeky 2 years ago

Fantastic experience: Brilliant gym, amazing staff ^___^

Alexei Iancu 2 years ago

Fantastic experience: Always clean, great personal trainers who are always there to help and just a good place to train!

Regan lusty 2 years ago

Fantastic experience: Smashing gym! PT’s are legends! 24-hours helps me work my sessions around work!

Himali Vitharana 2 years ago

Fantastic experience: A great place. 24*7. Reasonable price. Clean and nice.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Amy Metcalfe 2 years ago

Fantastic experience: Great for a range of free classes with really friendly instructors. I joined the gym to help me regain some basic fitness and it's been great. I was nervous to get started but friendly nature of the gym much less daunting.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Paula Aitchison 2 years ago

Fantastic experience: Friendly staff … sharing experience …. Helping with advice Great classes (especially Matt)

The Gym Group Cheltenham

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Brad Brookes 2 years ago

Fantastic experience: I found the gym extremely clean and tidy. The layout of machines and floor space required, had clearly been given a lot of thought. I found the staff helpful and welcoming. I would really recommend this gym to anyone who isn't a fan of the "muscle" sheds or back street gyms. This is a great place to go and caters for whatever you wish to work on. A gym that meets the needs of its customers without any pressure placed upon you but there to offer help, guidance, PT or additional classes if you want it!

The Gym Group Cheltenham

Thanks so much for your feedback, Brad Brookes. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Matt Rawlings 2 years ago

Fantastic experience: Clean, tidy with very welcoming staff who are always willing to help.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Mark Empson 2 years ago

Fantastic experience: Great gym, excellent equipment, clean, staff are friendly

The Gym Group Cheltenham

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Kristine Jocson 2 years ago

Fantastic experience: Clean gym and equipment! Friendly staff and very helpful

The Gym Group Cheltenham

Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Finley Rabjohns 2 years ago

Fantastic experience: Friendly staff

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Kayleigh Driscoll 2 years ago

Fantastic experience: Great gym, Great atmosphere. Nice and clean.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Alec Witts 2 years ago

Fantastic experience: Very well run gym. Clean, tidy and a very friendly environment to train in.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Claireburrows Burrows 2 years ago

Fantastic experience: Good clean gym. Everything you need is here and mark is Fantastic for all ur gym needs.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

James Lloyd 2 years ago

Fantastic experience: Nice friendly gym. Always clean with welcoming staff and members alike.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Bill Booth 2 years ago

Fantastic experience: Excellent gym & superbly managed by Rich, Ed & the team.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Raven Moldavite 2 years ago

Negative experience: I’m giving 1 star for cleanliness and 1 star for good equipment. However, I cancelled my membership today as the gym is almost always packed. I don’t understand how the capacity is around 160 people as the building is not big enough for this (on the app it shows as 31% with 50 people). Even with 40-50 people inside it is difficult to find a space, use equipment, get a bench etc. For me it is just too busy all the time so this really knocks it down for me. I go during quieter day time hours too and I am lucky if there is less than 35 people in there whenever I do go. I miss gyms 5+ years ago when they weren’t always overly packed when you chose to go at off peak times. And if you aren’t body confident I don’t recommend this gym. I am not in shape at the moment and won’t use a lot of the equipment as it is so open plan and busy so it makes you feel really uncomfortable. *edit* I’ve now removed another star for removing my access to the gym even though I’ve paid for a full month because the only way to cancel is to cancel your direct debit. It should allow you access until your last day paid. And for the generic response that clearly didn’t pay attention to my review.

The Gym Group Cheltenham

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Damilola Gloria 2 years ago

Fantastic experience: Very nice gym, just had a baby and haven’t been to the gym in a while. This gym has welcoming activities to suit everyone and their needs, it is also well equipped with up to date equipments. It is also bus accessible and easy. Will highly recommend

The Gym Group Cheltenham

Thanks so much for your feedback, Damilola Gloria. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Zen Master 2 years ago

Fantastic experience: Love this gym, best one I have been to so far, such good value for money. Always clean, spacious, loads of equipment to choose from. 24 hr is a bonus incase i can’t go to the gym during the day/evening. Thank you Gym Group

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Cynneth Bonanos 2 years ago

Fantastic experience: Decent equipment and always enough to go around. Clean nd friendly staff

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

James Wardensen 2 years ago

Fantastic experience: Even though I prefer when there are less people in the gym, I’d still suggest this gym to everyone as it’s very clean, big and you can do all sorts of workouts there

The Gym Group Cheltenham

Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.

Chris Harford 2 years ago

Fantastic experience: Good gym

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Nigel Lock 2 years ago

Fantastic experience: Just joined , great new equipment and very clean both on the floor and changing room

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Richard Butler 3 years ago

Fantastic experience: Great

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Nina C 3 years ago

Fantastic experience: The place is always clean and the PTs are all very friendly. Been to several gyms but this is by far my fav one.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Daniel Flanagan 3 years ago

Positive experience: Decent gym for a good price

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Heather Smith 3 years ago

Fantastic experience: This is the cleanest and best equipped gym I’ve used and I currently reside in Los Angeles! I wish this gym was there! Amazing staff and small group classes too. Excellent gym!

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Jasmine 3 years ago

Fantastic experience: Very clean gym. Has all the equipment you need to do a successful workout. Great price. Such lovely and friendly stuff who are always welcoming and ready to help where needed. Richard and Eddie are a asset to the gym. Keep up the good work.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

LloydyAGG 3 years ago

Positive experience: 3rd gym I've been to this year. Positives - new equipment and lots of it, clean, good value, plenty of parking, 24hour and easy entry and exit process Negatives - its busy. Real busy. Sometimes you may have to adjust your routine if you like some of the more popular equipment or have a back up exercise ready. Need a fair bit of body confidence due to the number of people in there.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Steve Reed 3 years ago

Fantastic experience: You get what you put in.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Miha Mihaela 3 years ago

Fantastic experience: Very nice,and clean,I recommend to everyone

The Gym Group Cheltenham

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Alan Phillips 3 years ago

Positive experience: Bright and airy looking 0lace . Wad only delivering near buy. If I lived a bit closer would more likely attend. Seems to be plenty of parking around the building.

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Lucas Sycamore 3 years ago

Fantastic experience: Clean and friendly

The Gym Group Cheltenham

Hi there, thank you for your feedback.

Luke Knight 3 years ago

Positive experience: Clean tidy with a great selection of equipment

The Gym Group Cheltenham

Thanks so much for your feedback, Luke.

Myles O'Gorman 3 years ago

Fantastic experience: This is the best gym I've been to ever, it has all the equipment you need, clean, light, spacious and everyone is very friendly alot better than Simple Gym! What more do you need

The Gym Group Cheltenham

Thanks so much for your feedback, Myles O'Gorman. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Mark townsend 3 years ago

Fantastic experience: Amazing clean & friendly gym, Great atmosphere & always interacting with members. Great equipment also.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Amal Prakash 3 years ago

Fantastic experience: Really good place to workout, I have gone through different gym and at last I find the best one. So many equipments, so we don't need to wait for others to finish, also the music is really good.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Emily Jayne Seal 3 years ago

Fantastic experience: Great atmosphere. Staff are very hands on asking if you need any help with the equipment etc. Spacious gym plenty of machines. Quieter during the day but love this gym!

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Tom S 3 years ago

Positive experience: Have only been in the evenings so can't say how busy it's been this January. However, the treadmills could do with an upgrade. Other facilities have been great and there's always lots of surface cleaner and anti-bac

The Gym Group Cheltenham

Thanks so much for your feedback, Tom S. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Ryan Gonsalves 3 years ago

Fantastic experience: Have been quite a few times over the last couple of weeks and the equipment is great, people are friendly and generally pretty good about racking weights and cleaning up after themselves. Superb value for money. A special shout out to PT George who helped me with using straps for the first time and went out of his way to help me, even though he wasn't on shift and doing his own workout. Clearly knows his stuff and if I was staying longer I'd hit him up for some training sessions. Definitely recommend. Thanks!

The Gym Group Cheltenham

Thanks so much for your feedback, Ryan Gonsalves. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Sam Daniels 3 years ago

Negative experience: Absolutely terrible service and completely rude member of staff on Christmas Eve, at 15:17. 2021 Wouldn’t return or recommend in the slightest. Shocking, how rude people actually are. Thanks for your great Christmas spirit.

The Gym Group Cheltenham

Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.

Richard Walker 3 years ago

Positive experience: A decent gym with plenty of space. Equipment is kept in great condition. It doesn't have the greatest variety of machines I've seen in a gym but there's more than enough for most people. Great staff, always friendly and welcoming.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities.

Abi Beattie 3 years ago

Negative experience: gym itself it’s fine, i started my fitness journey here and still come back every now and then. but the people who train here are awful. constantly walking away leaving their bars loaded, walking up to me while im mid set to try and talk to me, someone even tried to start unloading my bar and use it while i was on a rest. don’t expect the plates to be put back in the right order either. good kit and nice that it’s open 24/7, but if terrible gym etiquette bothers you then don’t go here.

The Gym Group Cheltenham

Thanks so much for your feedback, Abi Beattie. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are sorry to hear this and we will pass your feedback onto the management team so that they can look to resolve any outstanding issues relating to this. If there is anything that we can support with, please do not hesitate to get in touch via [email protected].

Kyle Brown 4 years ago

Fantastic experience: Very low cost 24 hour gym. Equipment is in good condition and is a reasonable variety given its a commercial gym. location has ample parking and only gets exceptionally busy at peak times (around 6-8 pm in the evenings). Staff are friendly and always willing to help out or answer any questions.

The Gym Group Cheltenham

Thanks so much for your feedback, Kyle Brown. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Bro Paul Brown 4 years ago

Fantastic experience: Absolutely AMAZING place to workout!!! My new Home away from home!! xXx! Bro p

The Gym Group Cheltenham

Thanks so much for your feedback, Bro Paul Brown.

Jacek Binienda 4 years ago

Fantastic experience: Great gym. Good choice of equipment, friendly staff, lovely people, not over crowded, clean, safe, my favourite gym.

The Gym Group Cheltenham

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're so pleased that gym was positive for you! We'll be sure to pass your feedback on to the team at The Gym Group Cheltenham. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Cheltenham.

Nadia Hussain 4 years ago

Fantastic experience: Great gym; good flexible plans, new equipment and fab classes!

The Gym Group Cheltenham

Thanks so much for your feedback, Nadia Hussain.

Rob Callaway 4 years ago

Fantastic experience: As a regular visitor to many different gyms in this group I was impressed by this one. Plenty of space and most of the equipment is new.

The Gym Group Cheltenham

Hi Rob Callaway, The Gym aims to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased that the gym experience positive for you! We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Cheltenham.

Jordan Glasspool 4 years ago

Fantastic experience: Always friendly staff, always clean equipment

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

goodbadugly654 4 years ago

Positive experience: Clean and modern. There's plenty of parking as well. It's an easy contact and not expensive. Be aware that it does get busy at peak times, but it is open 24/7.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Taylor Jules 4 years ago

Positive experience: Love it

The Gym Group Cheltenham

Thanks so much for your feedback, Taylor Jules.

Laurence Whiteley 4 years ago

Positive experience: First time there, seemed great and simple to use, with friendly staff. Going again today.

The Gym Group Cheltenham

Laurence Whiteley - thank you for taking the time to leave us a review. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Timothy Gareth White 4 years ago

Positive experience: Great equipment and friendly staff

The Gym Group Cheltenham

Thanks so much for your feedback, Timothy Gareth White. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver excellent .

Алексей Кудрявцев 4 years ago

Fantastic experience: Lovely place with a modern equipment and parking. Value for money.

The Gym Group Cheltenham

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy, and safe when using our facilities. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Cheltenham.

Shahid Hossan 4 years ago

Fantastic experience: One of the best gym in cheltenham

The Gym Group Cheltenham

Thanks for your review!

C x G 4 years ago

Fantastic experience: High quality, very hygienic, lots of room and equipment with a large amount of lockers with very nice toilets/showers

The Gym Group Cheltenham

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Masum Hussain 4 years ago

Fantastic experience: Decent clean gym with plenty of parking.

The Gym Group Cheltenham

Thank you for taking the time to review us. We're always working hard to improve the service and facilities we offer our members.

dean hale 4 years ago

Positive experience: Friendly, clean and well maintained. Only flaw is could do with a better range of cable attachments and an extra smith machine.

The Gym Group Cheltenham

Thank you for taking the time to review us. We're always working hard to improve the service and facilities we offer our members.

Waleed El-Nahal 4 years ago

Fantastic experience: Nice new equipment, well maintained, nice atmosphere, brilliant PTs. Plenty of parking. Changing room is a bit small..

The Gym Group Cheltenham

Thanks so much for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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