The Gym Group London Colliers Wood

Fantastic experience: I recently started coming to the gym in Colliers Wood and Finbar has made me feel comfortable doing so. He has a nice and genuine approach.

Positive experience: It's probably one of the best branches. I would give five stars if there were any available material (disinfectant) to clean the instruments, as there is none, and I can not imagine using the equipment with someone else’s sweat still on it.

Fantastic experience: The experience here is really good, and great facilities as well as equipment. I have to give a special shoutout to my PT, Jas. She makes the workouts really enjoyable and I can’t recommend her enough to anyone who needs a PT. Best part of the sessions would be the banter.

Fantastic experience: I had the pleasure of training alongside Finbar Ward at the gym, and I can honestly say it was an incredible experience. Finbar is an exceptional athlete who brings skill, dedication, and energy to every workout. He sets a high standard, and watching him train is inspiring — his focus and discipline are evident in everything he does. Beyond his athletic ability, Finbar is genuine, approachable, and charismatic. He takes time to encourage others around him and brings out the best in everyone. He’s patient, always willing to share his knowledge, and creates a welcoming environment for those around him, regardless of their experience level. If you’re looking for someone who leads by example, both in fitness and character, Finbar Ward is it. His positive attitude and commitment to his sport are contagious, and he’s truly a standout both as an athlete and as a person. Highly recommended!

Fantastic experience: I train there once a week with a personal trainer i also try to book classes when i can micheal the manager is easy to get on with i pay £25 off peak membership so fairly priced. My personal trainer jaspreet helps me at my owm pace pushes me when needs to but patient.

Fantastic experience: The Gym Group at Collier’s Wood is a fantastic choice for anyone looking to join a gym. It combines affordability, flexibility, and quality facilities with a friendly and motivating atmosphere. The convenient location and 24/7 access make it incredibly user-friendly, while the cleanliness and safety measures show that the team truly cares about its members’ experience. Whether you’re just starting your fitness journey or are an experienced gym-goer, this gym provides everything you need to stay active, healthy, and inspired. Highly recommended!

Fantastic experience: today was my first day in gym and i was training lower body and basile helped me train and motivated us aswell as giving us advice

Fantastic experience: Basile is an amazing coach and really helped me settle in. Today was my first day and he pushed me as I worked out and woukd recommend everyone to come!

Fantastic experience: I had a class with Jerene today and it was amazing. It was intense but very very good it definitely made a difference. The environment is really good there a a lot of equipments here and I lot of people attend this gym. I will most definitely recommend this gym xx.

Fantastic experience: Great gym. Staff are very helpful and friendly. Tony is especially a great help whenever I’m there.

Fantastic experience: I was lost in the process and the guy Toni helped a lot with everything. He’s very helpful and polite.

Fantastic experience: Basile is a good and the best gym near me

Positive experience: Very very very good gym. Basils is such a good employee

Fantastic experience: I've just started going go the gym group in colliers wood and have Finn Ward-Scandrett as my personal trainer. He is absolutely amazing. Explains everything in simple detail making it easy to understand how to use the equipment and he plans the exact workout to do to suit you. He's very patient and I can honestly say I used to hate going to the gym but since I've been having my pt I absolutely love it. Thank you Finn for your brilliant expertise and patience. Also loving the atmosphere at the gym too. Would recommend Finn to anybody who is thinking of having a personal trainer. First class

Fantastic experience: Having recently moved to the area and a new member to the gym, I was approached by a very friendly and knowledgable PT named Finn. Made me feel a lot more confident using the equipment within the gym!

Fantastic experience: The gym is a wonderful and Jerene is a very good welcoming person

Fantastic experience: Sandor is a great personal trainer, I have had excellent results and would highly recommend him. Tony is also a great gym manager and is always really helpful and friendly, there is a nice atmosphere at this gym.

Fantastic experience: Such a lovely gym. Jerene is amazing and very helpful.

Positive experience: They gym is spacious and sufficient as a go to local affordable gym. Staff are friendly and approachable especially Basil & Jerene. Drawbacks are that this gym is really busy during peak times and could do with extra equipments for lower body such as a hipthrust machine.

Fantastic experience: Clean and tidy gym, approachable management team, equipment always available and never broken. Special thanks to Mike who helped with resolving a dispute on parking.

Fantastic experience: Basile is very welcoming ,kind and helps me and my friend with our work out

Fantastic experience: Mike was very helpful at sorting out a glitch on my app. Seem like very friendly staff team :)

Fantastic experience: Great gym, great atmosphere. Pt are all friendly. Kuba has been a great help in the gym journey.

Fantastic experience: I've been a member at The Gym in Colliers Wood for a while now, and I couldn't be happier with my experience. The facility is always clean, well-maintained, and equipped with everything you need for a great workout. But what really sets this gym apart is the amazing staff, especially the manager, Tony. Tony is incredibly friendly, kind, and always goes out of his way to make sure everyone feels welcome. He genuinely cares about the members and creates a positive and motivating atmosphere that makes you want to keep coming back. His leadership is clearly reflected in the rest of the staff, who are all equally friendly, professional, and always ready to help with a smile. I would definitely recommend The Gym's in Colliers Wood to anyone looking for a top-notch place to work out. And if you get the chance, make sure to say hi to Tony—he's one of the best!

Positive experience: A lot of equipment and wonderful staff members. Such as Jerene, kindhearted and lovely.

Positive experience: I like how accessible it is and how it’s got a lot of equipments. I wish there was a pilates classes on offer, female boxing classes. I really like Jerene, she’s very welcoming and kind.

Fantastic experience: I really enjoy coming to the collier wood gym , as it is a calm peaceful environment. Jerene is a very sweet welcoming person.

Fantastic experience: It’s environmentally friendly and peaceful , spaced out and lovely personal trainer - jerene

Fantastic experience: Tony helped out a lot. Great staff member

Fantastic experience: Great experience and helpful staff, especially Tony.

Fantastic experience: come see tony, colliers wood final boss. Top G.

Fantastic experience: Tony is a nice guy top lad

Fantastic experience: Kuba was very helpful in a taster session and it is a very nice gym.

Fantastic experience: Great class with Jerene The gym has lots of equipment

Fantastic experience: Good value for money, variety of equipment and jerene very friendly and helpful

Fantastic experience: This is nice gym for the price and timeing. Its 24hrs open. And this gyms trainers are also great (TONY,JASSPREET) . Everyone visit At least Once!

Fantastic experience: Tony is very kind and caring, showing all equipment and how to use them, but most importantly is very welcoming to everyone

Fantastic experience: I started the gym in October 2023 and I was terrified. I met one of the PT’s called Jas and she has really helped me get comfortable with being at the gym. I have lost a lot of weight and she has been praising me on my progress genuinely noticing the change (without me saying anything). Now when I go to the gym I look forward to seeing her as she’s a friendly face and if I ever have a question or query she’s always so helpful!! I’m so glad she works there!

Fantastic experience: Great class- tough but worth it. Liked the trainer

Fantastic experience: I really enjoy the gym, Mike the new manager was really helpful

Fantastic experience: The gym is amazing and got almost everything I need, apart from the machines for gluteus. I enjoy my time here, I have relatives and friends coming too. The team is very friendly specially the Tony the fitness manager

Fantastic experience: Staff here is very nice, clean and well presented particularly theTony, the good looking guy usually in the office very helpful and kind. Recommend!

Fantastic experience: This gym is spacious, clean and has good facilities and it’s nice to see familiar faces at the gym! Jerene is very friendly and always comes around to give useful tips!

Fantastic experience: Tony was very helpful around the gym and very polite

Fantastic experience: PT review* Phillipa Kate is hands down, the best PT in the Colliers Wood gym . I would really recommend her to anyone, no matter your body type or situation. I started PT 4 months ago as I had totally lost my confidence in the gym, my mental health had dipped and I felt a little lost with starting exercising again. Phillipa focuses on being strong and not skinny. No matter your body type she encourages that it’s important to be healthy, but it’s all about balance. This encouraged me that achieving my goals and making consistent progress was possible even with a busy work schedule/ social life. I’ve seen a huge change in my body. I really can not recommend Phillipa enough. She is a very kind person, who really does go above and beyond to tailor routines and work outs to her clients dependant on your personal goal. Phillipa also trains herself in the gym multiple times a week. She will often say to me “I tried out this movement the other day and I think this could be really good for you to target your muscle” You can trust 100% what she tells you. If I could give her 10 stars I would.

Fantastic experience: Everything I need. It’s always clean, always able to complete a full workout. Jerene is always walking round smiling helping people

Fantastic experience: Great staff and facilities! Jerene is always so positive and welcoming, would recommend!!

Fantastic experience: The gym has a big space and good equipment. Jerene always makes sure everyone is happy and she makes the environment a good place.

Fantastic experience: I went to the HIIT class on Monday, but oh my good Bas Killed us. I wanted to stop but he pushed me and I managed to complete the whole class. Thank you Bas I will definitely come back next

Fantastic experience: Amazing environment friendly atmosphere and fantastic classes with amazing PT especially jerene on her Monday classes

Fantastic experience: I like the gym equipment snd the enviroment, Jerene is nice and very chatty

Fantastic experience: Great gym! Good equipment, clean, usually not too busy and if you're looking for a PT could not recommend Phillippa Norman more!! It's the first time I've managed to be consistent with exercising, all thanks to her.

Fantastic experience: I like the size of the gym and the space and also Jerene she is a very professional and creatively kind person and very cool to talk too.

Fantastic experience: Jehreen is the best and greatest personal trainer I have ever seen wow amazing she makes my experience in the gym fantastic thank you so much.

Fantastic experience: Have been going gym group collier’s wood for a year now and have always found all the equipment clean, plenty of chill gym-goers around who are so nice and staff are always friendly. Tony yesterday was especially helpful!

Negative experience: I have been a member of this gym for almost a year and have recently had an awful experience caused by rude staff and overzealous application of rules. In particular, similar to other recent reviews, I found staff member Tony to be not only unhelpful but actively inflammatory in how he handled a situation. His customer service skills are woeful, his demeanour is unfriendly and arrogant and his lack of empathy is stark. The gym itself is extremely busy, which is frustrating and had caused me to consider leaving anyway. 2 weeks ago I was told I could 'leave my bag in a locker or on a locker' but could not carry it around with me - in 13 years of using various gyms including almost a year at this specific gym, this is the first time anyone has mentioned that to me. The new rule means people are carrying around all their personal equipment individually, which is just inconvenient for everyone. I am told that this rule is in place to prevent people stealing dumbbells! A couple of days later, I moved a bench to a different part of the gym than usual because there was no space available. I left it in that spot after I finished with it and put my dumbbells away as there was still no space where it should go. The next time I tried to use the gym my PIN did not work - I did not (and still have not) receive any notification that my membership had been suspended. A member of staff let me in and told me I needed to call customer services - The Gym Group only has a phone number for their billings team so that did not seem useful to me. The next week my PIN still did not work so I spoke to Tony, he looked up my membership and explained that I had left a bench out in the wrong place, which I did not deny. He then persistently asked why I left the bench out and I am unsure why that is relevant - it happened, why makes no difference. I told Tony I just wanted to know if I could use the gym that day, was I suspended? If so, how long for? And how do we move forward? This should have been a simple 5 minute conversation. Instead, Tony acted like a teacher reprimanding a naughty school child. He could not understand why I felt hard done by for being suspended after leaving 1 item out of place 1 time. I ordinarily put away all equipment I use. He went around in circles asking the same questions and stating he should have left work at 4.30pm (roughly the time I arrived). The only reason he stayed longer is because he made the situation so convoluted! 3 times he left the office and wandered out into the gym to look for a colleague without explaining what he was doing, this added to my frustration as I was short of time already and he was clearly intent on wasting more of mine. He claimed that gym staff should not have to put equipment away, I do not agree with that sentiment - some of the time, gym staff will have to put some gym equipment away, that is a reasonable expectation, otherwise what are they doing there? Tony brought in another staff member whose name I did not take. Tony continued to ask the same questions and make the same points rather than answer my question of how we move forward, further fuelling frustrations. Then, in front of his colleague he accused me of treating staff like "slaves" multiple times, which is an outrageous accusation and only served to inflame the situation. He then constantly referred to how visibly frustrated I was acting but I am neurodivergent so struggle to regulate my emotions during stressful conversations and particularly when I am being unfairly criticised - good job insulting a disability, Tony. Tony repeatedly contradicted me when I said I had not received any notification of the suspension. He said I had been made aware because the computer said an email had been sent, he could not accept that the computer might be wrong, I even offered to show him my emails if he did not believe me. His colleague could see that the conversation was not progressing and eventually interrupted to prevent Tony causing more upset and time wasting. After 30 minutes my unfair suspension was lifted by the colleague

Fantastic experience: Jerene is a great PT and definitely increased the gyms positive spirit

Negative experience: Watch out guys, my card has been charged 4 times (the monthly subscription fee) over four consecutive days. I spoke to the customer support and they said it was an issue on thier end. I can't imagine if I wouldn't have noticed that the card was being charged on a daily basis. Horrible!!!

Negative experience: I recently joined the Gym Group and was excited to start my fitness journey. However, my experience at the Colliers Wood gym with their fitness manager, Tony Gouveia, has been deeply disappointing. On my first day, I was quietly working out in a corner of the gym, well away from anyone else. Despite the stated goal of creating a “welcoming environment,” Tony singled me out in an abrupt manner. He walked up to me and told me to put my items away, including my weightlifting belt and straps, even though other members had theirs out. He then told me “not to make a mess.” When I asked him to clarify, he admitted that I wasn't making a mess but added, “But I am telling you not to, because I can.” I found his behaviour shocking and appalling. As a new member, this aggressive and bullying approach is unacceptable. It feels like Tony Gouveia is trying to assert dominance rather than create a friendly and inclusive atmosphere. If this behaviour continues, I am considering cancelling my membership and requesting a refund within the 14-day cooling-off period. No one should be treated in this manner, and I hope the Gym Group addresses this issue promptly.

Fantastic experience: Jaspreet is such a fab PT! Enthusiastic but supporting and also keeping me motivated to meet my goals. Highly recommend.

Positive experience: Honest gym for the price, good equipment, clean, good staff… However, it is impossible to train at peak times (5pm to 10pm), as I am not available at other times, it ends up becoming frustrating for me to train at those times.

Fantastic experience: Finally a gym which is affordable but clean and with good machines/gym equipment. I recommend Jaspreet if you're looking for a Personal Trainer! She is easy going, affordable price and the workouts effective! 5 star ⭐

Fantastic experience: Great gym, always clean and tidy and nice staff. Shout out to Jas, she is a fantastic trainer, always helpful and friendly.

Fantastic experience: The gym is user friendly, well kept and the staff and members are very polite. 10/10

Fantastic experience: Love the workouts. Been coming to this gym for 5 months. The staff are incredibly friendly. Would recommend.

Fantastic experience: Great gym - friendly, clean, fun and up-to-date equipment. I started as a novice and now attend at least 3 times a week, including PT sessions with Jas. Also, highly recommend the classes - Jas's Sunday morning HIIT classes are exceptional.

Fantastic experience: Great gym with exceptional personal trainers! A special shout out to Jaspreet who really is the only reason I return! She’s great at what she does and makes working out enjoyable! Thanks for being part of my gym journey Jaspreet!

Fantastic experience: Fist time in this gym today an I was very pleased with the experience… will definitely recommend to Friends..

Positive experience: This is a well equipped gym and is looked after by staff and the cleaner. Please do something about in incessant tri pot usage around the gym. It’s insane that you get hounded for having a bag and then left alone with a tri pod? How does this make sense?

Fantastic experience: I like to train here because the PTs are so helpful especially Phillipa and Sandor. Very clean and well kept space with amazing facilities!

Fantastic experience: Nice atmosphere and has back Extension machine. Jerene is approachable and looks out for you.

Fantastic experience: Best the gym in all of south London by far! The classes are top notch! The instructors in particular are very welcoming and create a great environment. Shout out to Jerene, Jaspreet, Philippa and Sandor for well thought out and structured classes!

Fantastic experience: Helpful staff , lots of gym equipment to use. Jerene is always available to help and offers additional support if needed .

Fantastic experience: Very convenient good quality equipment friendly staff and free parking

Fantastic experience: Absolutely amazing team, best in south west London , Tony & Bas best help you will find

Fantastic experience: Nice gym clean tidy I do enjoy to come here as I'm coming for year. I do recommend

Fantastic experience: I thoroughly enjoy training at Colliers Wood with Philippa. From the moment I met her, she was incredibly helpful in showing me around the gym. I later had the opportunity to work with her personally for a few hours, and I must say, I learned a lot and noticed a significant improvement in my technique. If you're ever unsure about what to do in The Group Gym at Colliers Wood Philippa is your person.

Fantastic experience: Great Gym, lovely people and very good equipment. Pippa is my PT and she's great, have seen really good results with her since starting.. highly recommended!

Fantastic experience: Great gym. Good equipment. Philippa was really helpful with everything.

Fantastic experience: This is the best gym environment I’ve ever experienced! The range of different machines coupled with the kind personal trainers/coaches ,such as Jerene.

Fantastic experience: Been here for 1 year now, and is a very friendly and good place to come, for beginners or experienced workouters! Very kind staff, always there to help and attentive, especially Jerene!!

Fantastic experience: I love coming to this gym! Has all the equipment needed for a workout and all the staff are super friendly and helpful, especially Jerene who always comes and chats to me during workouts and offers helpful advice whenever she can!

Fantastic experience: The gym is fantastic staff is friendly especially Jerene and the equipment is great

Fantastic experience: Good size and range of equipment. PT Bess is excellent for anybody who needs injury rehab/prevention!

Fantastic experience: Great gym and great staff! love going to Sunday morning HIIT's by Jas. She's entertaining and makes us work hard.!

Fantastic experience: Burn 400 class is great full body work out. Great way for geting a quick work out in.

Fantastic experience: Great gym. Bargain membership price. Gym is huge, tonnes of equipment all in great condition. Classes are included in your membership - well worth checking out. Particularly like the circuits/HIIT classes with Philippa.

Fantastic experience: Had a great time this morning doing Circuits with Pippa! She was a really great motivator and gave good tips individually for how to get the best out of that particular exercise! Loved it - thanks!

Fantastic experience: An excellent gym, with a large space with various equipment. Great environment for working out!

Fantastic experience: Good gym, equipment works and the staff are friendly. Philippa was particularly helpful, friendly and attentive.

Fantastic experience: Great gym with a very good facilities and equipments kept to good standards. Currently, doing PT sessions with Bess for my ACL rehab who is great! Nice and friendly staff

Positive experience: Great atmosphere... easy to get on with your own workout or join in with a class. Great options for equipment too. Bess is a fantastic personal trainer, incredible knowledge, calm and very encouraging. Would absolutely recommend her.

Fantastic experience: Can't recommend Bessy Naidu enough! They've pushed me to reach new goals and made every workout fun and engaging. Seeing amazing progress thanks to their expertise and encouragement. 5 stars!

Fantastic experience: Amazing gym, huge thanks to Bessy for her amazing PT work with me!!

Fantastic experience: Only worth going for sessions with Bess! What you see is what you get at The Gym Group and it has everything you need with no frills. However, if you want to upgrade your workout Bess is AMAZING and I can’t recommend her enough. Her knowledge is unmatched and she is also kind, supportive and good fun

Fantastic experience: Nice gym, very friendly trainers and members.

Fantastic experience: Really great gym to work out in. Has everything you need and is spaced out well. Not too busy and the staff are really helpful!

Positive experience: The price is good, and the app functionality is great but classes are often cancelled with no warning and there are only two or three really good instructors.

Fantastic experience: Great people and trainers, one if the best gym

Fantastic experience: Great gym, with excellent staff around the area to help around. Loads of facilities and equipment