
Information about Phoenix Gyms
NN8 1ET, Wellingborough
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about Phoenix Gyms:
Welcome to Phoenix Gyms, a premier fitness center located in Wellingborough, United Kingdom. Our gym is designed to provide an exceptional workout experience with:
- A wide range of equipment including free weights, machines, and cardio equipment.
- 24-hour access, allowing you to work out at your convenience.
- Clean and tidy facilities with secure changing rooms accessible via code.
- Friendly and supportive community of members and staff.
- Great atmosphere that encourages motivation and personal growth.
While most users appreciate our well-maintained facilities and the variety of equipment available, we acknowledge some concerns regarding:
- Inconsistent cleanliness in the changing rooms.
- Limited hot water supply at times.
- A need for improved tidiness with gym equipment.
- Insufficient parking availability.
Despite these minor issues, Phoenix Gyms continues to be praised for its welcoming environment and commitment to improvement. Join us and be part of a gym that truly cares about its members!
Services, Machines and Guided Classes
Phoenix Gyms: Opinions
Fantastic experience: First time at the gym and it’s great! So much equipment to choose from. I was really anxious about going in but everyone really does do their own thing! Very tidy. The only fault was the showers. The changing rooms are so clean but the shower pressure isn’t amazing. Can’t really deduct a star as your going gym to work out. Very much worth the money!!!
Positive experience: I like it the problem with gym's is they are only as good as the members to a point.As the saying goes "your mum doesn't work here keep the gym tidy " that's the only thing that stands out for me equipment not been put away scattered everywhere. Plenty of equipment fee weights and machines,showers and big changing room though more lockers needed.Love the 24hr access.Lack of parking makes it a pain yellow lines everywhere, multi story is ok within its opening hours.
Fantastic experience: Best place in the town
Negative experience: No have hot water for shower and wash hand.
Hi Sylvwia, sorry to hear that you’ve given us a one star review. Our boiler had a water leak and a wiring issue, but it’s been fixed today so the hot water is back.
Positive experience: The gym is independent which already puts it ahead of your average commercial gym. The selection of equipment is fantastic and I love that it is 24hrs. I also really like that the changing rooms are secure and accessed with a code. What lets the gym down is untidiness. I think this is down to multiple factors the number of weight plates and lack of storage for them, people being lazy and not putting their weights back (which obviously is not the gym’s fault) and there doesn’t seem to be staff regularly making sure equipment is tidied away. Another thing which lets it down is that it does not have a day pass option. So if you want to bring a friend to train with you you can’t.
Fantastic experience: A nice place great people
Negative experience: I never been so frustrated like this. I purchased a membership last Saturday (paid on Thursday), never got any confirmation via emails, never got any information how to access the gym. Emailed 2 times, no one answered me. The phone number doesn't exist. Messaged on Insta and Facebook, no one answered either. Fell like I just threw £45 to the drain. Your customer service is a complete joke.
Afternoon Chi, The system automatically sends a welcome email when a new membership commences, this is not done manually by us within the gym. We have automated systems in place to ensure that members are able to receive all of the information they require when they sign up. You emailed us to notify us that you could not find the welcome email on Saturday morning. As advertised and within our automated responses on social media (via messages) our manned hours are Monday to Friday 10am-6pm. Your email was responded to this morning within our manned hours. You have since emailed us back and we have responded accordingly. We can appreciate your frustrations, however 'we' as a customer service team have responded to you within our manned hours at the first opportunity. Had we have been made aware of this sooner within our manned hours we would have sent you a copy of the welcome email like we have done so this morning.
Fantastic experience: Well equipped and maintained gym. Very clean.
Hi Kim, thank you for the great review!
Fantastic experience: 10/10
Thank you for your appreciation of the gym.
Fantastic experience: Love this gym got everything you need. Brilliant atmosphere the staff are always happy to help. I would recommend anyone that wants to go to the gym to use phoenix gym it's the place to be
Hi Nigel, thank you for such a lovely review we're glad you love the gym as much as we do.
Fantastic experience: Best gym in welly
Thank you, we're glad you think so.
Fantastic experience: Awesome gym, however my little brother has been wanting to go a few times when I’m not there but not all the time he has access to mobile data, and there’s no way of him getting on the Wi-Fi if he can’t access in as I also don’t have the password as not known where to look any way we can resolve this?
Thank you for the review, we are currently working on our Wi-Fi availability for members and improving it so that there is faster signal throughout the gym as soon as this has been rectified we will announce on our social media and will post throughout the club.
Fantastic experience: Best gym in Northampton!
Thank you Sana, we love that you’re liking the gym!
Positive experience: Some of us are unable to scan the QR code inside due to inadequate lighting. However, I like the gym :D
Positive experience: Good gym, clean. The equipment all works plenty of dumbells up to 70kg. there is enough kit to train every body part. The only criticism would be not enough 20kg plates to cover leg press, bench press and plate loaded machines. when you have a few people training heavy. Plenty of cardio kit also
Thank you for the review Guy! You’ll be happy to hear we have lots more bumper plates on the way!
Negative experience: I am absolutely fuming over my recent gym debacle. Mold has infested the showers, despite my explicit request to store my bike indoors to prevent theft, it was still stolen. And to add insult to injury, the internet is a complete joke inside. What's even more ridiculous is that this sorry excuse for a gym is situated right opposite the police station! It's utterly unbelievable that this disgrace of a gym is still in operation. They couldn't care less about their patrons' well-being or security.
Good evening Jolanta, I am sorry your feeling towards your experience at our gym was so negative. We have offered to support with the recovery of your bike, however as you have been reminded, I can only hand this cctv to a member of the police as we are restricted by gdpr law, as this video would have images of other members in our gym. You have yet to report this when I last asked you. Regarding the changing rooms, we have addressed on social media the new need for refurbishment. These were only done 6 months ago, however due to repeated vandalism by select members these now need doing again. We have removed the offending members and we have been working with contractors to arrange further investment into these changing facilities. This work began last week and is due to continue throughout this month. The comments you make about mold where due to damaged vents and within 48 hours the changing rooms where closed, cleaned and vents were replaced. All sites will experience issues, however, we always endeavour to resolve these immediately or as soon as feasibly possible. Regarding us not caring, that is simply untrue. We regularly conduct polls and reviews with members and no site within Wellingborough has invested more into their gym than we have. We currently, due to recommendations made by members, are opening a gym shop, as you can see being built at the front of the site, we are putting plans together to expand the existing site (out the back) and are looking to add 15 additional machines all selected with the support of members. We are a family business who put our heart and soul into our gym, we cannot complete work to the speed of large corporate gyms and we welcome criticism. I once again apologise about your bike and our offer to help once this is reported to the relevant authorities remains open. Regards Phoenix Gyms
Fantastic experience: Brilliant gym good selection of equipment , also being 24 hours is a bonus
Thank you Marvin!
Negative experience: I'm utterly baffled by how this gym has managed to maintain a 4.7-star rating. My one-month stint here has been nothing short of disappointing. The disorganization and appalling lack of hygiene, particularly in the changing rooms, have left me utterly disgusted. While I did reach out to Phoenix Gym about these issues, their swift response only emphasized the need for renovation. It's disheartening that the standards had to plummet before any action was taken. My hope is that my feedback, though critical, will be taken constructively to ensure a better experience for all members.
Fantastic experience: Great gym, & good price! So glad that it’s always open so I can go whenever I want ✨
Hi Kerryn, thank you for your great review! We love that you are enjoying that we are open 24 hours
Fantastic experience: My place to just be alone
Thank you Peter
Fantastic experience: Best gym in Wellingborough and keeps improving
Thank you Lewis! Definitely lots more to come
Fantastic experience: Loving the atmosphere
That’s great to hear Adeliyi, thank you for the review
Negative experience: No heating !!!! freezing cold
Hi Steve, thank you for your review. Our heating is controlled by three panels throughout the gym, they all work in sync and are programmed accordingly to ensure that the temperatures are in line with our health and safety measures.
Fantastic experience: I joined in 2022 when I moved to Wellingborough.. I have found the gym has changed over that time. Great atmosphere at the gym, equipment is great to use. Members are friendly and willing to help with advice. Personal trainer very friendly.
Thank you Richard, we are glad that you are loving the gym and the changes that are taking place
Fantastic experience: Was a member at the previous gym and have seen just how much passion, consideration, money and thought has gone into the new Phoenix vision. Thank you for listening. Thank you for investing. Thank you for providing a superb area, full of new equipment and revised facilities. Absolutely love it.
Thank you for a lovely review Ian
Fantastic experience: Great for the price. Can get busy at peak times but I guess majority of gyms would be the same.
Thank you for your review Kristine, our new app (coming soon) will have a feature that enables you to see how busy the gym is at any time and we will be doubling the gym in size to help manage those busy periods
Fantastic experience: Great gym, the equipment is easy to use, the other members are happy to help, I would guess the staff are just as happy to help too but as I either go late at night or early in the morning I don't see them
Hi Lee, thank you for a great review!
Fantastic experience: Friendly staff who're always putting back in to the gym, great equipment and membership price. Couldn't name a better gym
Hi Brodie, thank you so much for your great review! Still lots more changes and positive additions to come, keep an eye out for those. Happy training!
Fantastic experience: This gym saved my life. Literally since the day I've been going, I've felt so much better. The staff is super friendly and the other customers are just as welcoming and ready to help out. The equipment is always up to date and the best. You never feel alone or unwanted, it's like being part of a big family. Just awesome.
Hi Visheicaa, we are glad that you are enjoying the gym and the community we are building. Keep an eye out for our new equipment coming over the following months.
Fantastic experience: Best gym hands down around Northamptonshire.. the equipment is all great and high quality, the improvements they have made recently are so worth it, lovely staff, lighting is also fantastic. Only thing I would want would be another leg extension machine as it’s very rare for it to be free
Hey Caitlin thank you for your positive review! There are still lots more changes to come, so we know you’re going to love them!
Fantastic experience: Amazing place to train. Staff are very helpful and great equipment
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: I love this place , I moved here a year ago from another gym in Wellingborough, best move ever! Equipment is on point! The vibe is always happy and buzzing and it’s open 24 hours!! The monthly membership prices are superb too for the service you receive :)
Thank you for your great review Theresa, it's great to hear how much you love the gym.
Fantastic experience: Gym is very well equipped they have very good mashines, not the cheap leisure centers kind of mashines, also in very good location just next to parking and the best thing is the 24 hr opening times.
Thank you for your review, we are glad you love the gym as much as we do!
Positive experience: Great gym been going for over a year now, great range of equipment and everyone very friendly. Would recommend this gym.
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: Great gym, affordable and 24hr making going to the gym easy.
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: Best gym in Wellingborough hands down staff are amazing, equipment is really good.
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: Great gym, great equipment, 24hrs need I say more
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: I’ve been coming here for over a year now, great atmosphere, helpful staff and every gym member is as friendly as can be. This place helped me fill my frame out and build myself to where I am today physically and mentally. Would recommend for anyone, from people new to the gym to more experienced individuals.
Hi Jakub, thank you for your review, we are glad you love the gym as much as we do! There really is something special about the Phoenix Gyms community and how we motivate each other to achieve our goals.
Fantastic experience: Have been at this gym a couple of years. It has changed so much. The equipment is really good there is so much to use. The staff are so welcoming and there if you need help. The music is good and you just feel at ease and ready to workout . Best gym in Wellingborough
Hey Hannah, thank you so much for your amazing review. It's great to hear that you have been loving the positive changes that have taken place, still lots more to come!
Fantastic experience: Love this gym ! Great equipment and great place to workout
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: Really great gym, friendly people, the equipment is varied and the Phoenix team take on board the suggestions from gym goers. Highly recommend!
Hey Alexandra, thank you for your lovely review, we love taking on board our members' feedback, it's their gym too and we want to make it the best it can be.
Fantastic experience: this gym has been transformed and seems to be continuously improving. i absolutely love this gym, i love all the staff and they have been so helpful every time i’ve needed them. when i first started the gym earlier last year i was so nervous and one of the workers showed me how to use all the machines and made me feel right at home. heard there’s plans for some more improvements i’ve the next few months which i’m looking forward to!! think this gym is handled by the staff really well:)) will probably never change :) there’s a good range of equipment here and is kept very clean and hygienic
Hi Caitlyn, thank you for your review and it's great to hear how much you love the gym. There are definitely lots of changes to come over the next few months, so keep an eye out for those, we are sure you are going to love them.
Fantastic experience: The gym is the perfect choice if you are looking for a calm and supportive community. Plenty of equipment and people around to help.
Thank you for your review, we are glad you love the gym as much as we do! There's definitely something very special about the Phoenix Gyms community.
Fantastic experience: Joined late 2022 and it’s changed so much that time. Better equipment, new classes, has a great atmosphere and has more weights than cardio so you won’t be waiting around for the equipment you want to use. Staff are lovely and friendly and help with anything. The best is that they’re open 24 hours and you can go literally any time of day. Phoenix gym really is the best gym in Wellingborough.
Thank you Naomi for your wonderful review, it's nice to read that you love the gym as much as we do.
Fantastic experience: What a transformation… I’ve been at this gym for 6+ years when it has been under different names and finally its had the TLC it needed. Now we have lots of new equipment, everything you could possibly need in fact and the atmosphere is always a vibe. Everyone seems to be there for their own reason and get done what they need to, they have zero tolerance for inappropriate behaviour also which for me as a woman in the gym is so refreshing. Wouldn’t want to let out my frustrations anywhere else.
Thank you for your review Lucy, we love that you enjoy and appreciate the gym as much as we do!
Fantastic experience: Best gym I been so far !! New equipment, clean facilities, good music, open 24hrs! What else you could need !!!best place personally for me in Wellingborough! And a best place to relax and achieve your goals
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: The facilities are top-notch, with a wide range of equipment and workout areas to cater to all fitness levels and goals. The staff is super friendly and always ready to help, making you feel welcome and motivated during your workouts. Plus, they offer a variety of classes and personal training options to keep your fitness journey exciting and challenging. So, if you're looking for a great gym in Wellingborough, Phoenix Gym is definitely the place to be! ️♀️
Thank you for your lovely review, we are glad you love the gym as much as we do!
Fantastic experience: So far I love this gym. So much equipment for all sorts of exercises. The people are friendly and it's clean most times. It can get busy but it is a popular gym so what can you expect.
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: This place has been completely transformed and is going from strength to strength. It’s well equipped and everyone there is friendly and helpful. It’s a really good environment, had a great vibe and is suitable for all levels of fitness. Highly recommended
Thank you for your review, we are glad you love the gym as much as we do!
Fantastic experience: Good gym, small but more than enough equipment to go about, everyone is super friendly, staff super helpful!
Thank you for your review, we are glad you love the gym as much as we do! Keep an eye out over the coming months, the gym is doubling in size, with so many exciting things to come!
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