The Gym Group Sunderland South
Information about The Gym Group Sunderland South
Opening hours
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Our comment from FitFit UK about The Gym Group Sunderland South:
The Gym Group Sunderland South is a fantastic fitness center located in Sunderland, UK, that has garnered positive reviews for its friendly atmosphere and well-maintained facilities. Users applaud the gym for its:
- Welcoming Environment: The gym is known for its friendly and helpful staff who are always available to assist members, making it a great choice for newcomers and seasoned gym-goers alike.
- Diverse Equipment: With a good variety of gym equipment, including free weights and cardio machines, there is something for everyone, ensuring members can achieve their fitness goals.
- Cleanliness and Maintenance: Many reviews highlight the cleanliness and organization of the gym, with staff frequently seen cleaning and maintaining the equipment.
- Variety of Classes: The gym offers a range of dynamic classes that are engaging and motivating, helping members to stay challenged and inspired.
- 24/7 Access: Being open around the clock provides great flexibility for those with busy schedules.
However, there are a few concerns mentioned by users, primarily regarding:
- Parking Issues: Some members reported experiencing parking fines due to unclear regulations. While the gym management acknowledges the issue, it's worth noting for prospective members.
- Crowdedness during Peak Times: A few users mentioned that the gym can become busy, especially during peak hours, which could affect their workout experience.
- Limited Class Offering: Some users expressed a desire for more variety in class schedules.
Overall, The Gym Group Sunderland South is highly recommended for anyone looking to join a friendly and well-equipped gym in the Sunderland area, with the extra bonus of a supportive community.
Services, Machines and Guided Classes
The Gym Group Sunderland South: Opinions
Fantastic experience: Great size gym and everyone is friendly. Good mix of equipment too.
Fantastic experience: Joined the Gym Group a few weeks ago and I am absolutely loving it. I am a first time gym goer and was always put off due to inexperience and or feeling shy in the gym. I didn’t need to worry though - the gym, staff, classes and facilities are all great. There’s a nice atmosphere in this gym and the staff are always friendly and happy to help. I am enjoying the classes, especially Gary’s fit pump class. The gym is very clean and well maintained. I did receive a parking fine but Andy sorted this for me straight away. The 4 free guest passes a month are also great and I’ve been using them to persuade my friends to join too! Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
Fantastic experience: Clean, very friendly staff , best Gym in Sunderland
Negative experience: People machine hogging is massive problem in the gym you got people on morning sitting on machines 20-30 min talking about there next holiday and social media it on phones doing about 3 sets in 20 min sitting on machine AV talked to loads off people who used go and they agree with me and say that's why left cause nothing gets done about it pulse like training in north Korea slince in gym no atmosphere
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Sunderland South is made aware of your thoughts.
Fantastic experience: Very good gym, went yesterday and they have plenty of equipment and it wasn’t too busy which I liked. They have showers in the changing rooms which is good
Positive experience: Great equipment. Nice and clean and quiet.
Fantastic experience: I’ve been a member here for a year and love it! I’ve never kept up a membership for more than a few months previously but I now enjoy going to the gym. The atmosphere is friendly and all of the trainers are more than happy to help. Special shout out to Yaz who had helped me on my fitness journey and also Jess for the amazing sports massages!
Negative experience: Below average, not the best of The Gym Group facilities I have used and I have used quite a few across the county. A bit cramped, very busy during peak periods, a bit grubby in places. Changing rooms are tiny. I noted several machines broken (upright steppers in the middle of the cross trainers), these were not labelled as out of use. I mention this to the PT around at the time (no other staff), seemed disinterested. These machine may have not been working for a while… who knows, certainly not the guy I spoke to. To address owners response. This is a generic cut and paste and doesn’t even address the principle issue of broken machines…… not very helpful
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available in our app so you can see how busy the gym is to help plan any future visits. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: It’s a good gym, been here a couple of month now and I like it, it’s not got the clicks or the in crowds like most the others, theres a good mix of people. Well fitted out, clean and none pretentious. On the down side I can’t understand why Gym Group did not stipulate when taken lease that parking had to be part of the deal? to be honest it’s not that much of a hardship putting your details in. All in all 10 out 10
Negative experience: The staff is very friendly but the materials needs some improvement as it's missing lots of different press machines (back, shoulders...etc)
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I joined here around 5 months ago and I have really enjoy my experience in this gym. The staff are fantastic, really friendly and helpful. The app is really good for booking classes and checking how busy the gym is. There's a really good mix of age groups. The gym itself is very clean and there's 1 cleaner who really prides himself in doing a very good job. There's an excellent range of machine, plenty of bikes running machines cross trainers etc.
Fantastic experience: I have recently joined my local gym after moving home, and I’m very impressed by all of it. The staff were immediately helpful, and it was easy to join. What is most impressive to me is the cleanliness and the orderly way equipment is stored after use. The standards are a lot higher than my previous gym. No complaints at all!
Fantastic experience: Amazing staff, always on hand to give advice. Clean gym. Andy & Kierran always welcoming and supportive.
Fantastic experience: Best place I’ve been, wouldn’t go anywhere else!
Fantastic experience: Excellent gym friendly staff spotless clean everything you want oa gym
Fantastic experience: I have really enjoyed working with Yaz at the gym 3 times a week for the last couple of months. Working with him has really boosted my confidence and has helped me feel happier and healthier!
Fantastic experience: Great atmosphere always friendly staff happy to help
Fantastic experience: absolutely love this gym, amazing staff and lovely people who come here, well recommended
Fantastic experience: Welcoming, informative and a fantastic environment to be in. After not being in a gym for some time it was the best decision I made joining this gym, physically and mentally. The staff are so friendly, supportive and helpful they can’t do enough. I’d give 10 stars if I could.
Fantastic experience: Great gym at Sunderland South, friendly atmosphere & staff are all extremely helpful & knowledgeable.....
Fantastic experience: Just joined this gym, and it’s been great. I actually love it. It is very clean, there’s always a cleaner cleaning. It is well air conditioned and doesn’t smell. The equipment is good, well maintained and plentiful. The app is useful and easy to use, can check capacity and book classes. The staff have been helpful, friendly and welcoming. Not had any issue with parking - always get a space and just stick my reg in when entering. It is bright and a good environment to be in. Feel better already for going!
Fantastic experience: The staff are extremely helpful
Fantastic experience: Love this little gym. The staff are friendly, personable, and will always help you out. Clients are chill, always friendly too. My perfect little spot
Fantastic experience: Best gym I've been to. All the staff are so friendly and helpful
Fantastic experience: Lovely gym .All the staff are friendly and helpful. The gym is always clean .There is always a friendly atmosphere. The classes are fabulous. Would definitely recommend.
Fantastic experience: such a brilliant gym, the staff are so friendly, the equipment is always in working order and plenty of equipment to go around. such a great atmosphere. the classes are amazing and enjoyable. would definitely recommend.
Fantastic experience: Dose says on the tin. Good set up for the cost. 24 hour ️♀️
Fantastic experience: Great gym, really friendly and welcoming… The PT’s are incredible massive shout out to Andy… ..
Fantastic experience: Very friendly staff and so helpful. Nice atmosphere gym.
Fantastic experience: Great classes that has lots of variety, with instructors that push you to keep working and are very encouraging.
Fantastic experience: Decent gym. Great value for money,convenient as open 24 hours..friendly and helpful staff...top class
Fantastic experience: Amazing gym
Fantastic experience: I have been a member of the Gym Group Sunderland South for about 4 months now and have found the gym to be a nice environment with friendly and professional staff. I have also been having PT with Yaz twice a week, he is a great personal trainer, keeping me motivated and challenged. He has been very supportive throughout our one to one sessions, adapting these weekly to accommodate my 1st trimester of pregnancy.
Fantastic experience: Fab gym, great variety of classes and really supportive trainers. Felt really welcome when I first joined everyone is always willing to give you help, advice and support when needed.
Fantastic experience: Always enjoy the fit pump class, even though Dale is a beast and tries to kill us every Wednesday. Always feel encouraged and supported.
Fantastic experience: Great gym
Fantastic experience: Excellent gym, very friendly and clean. Such a positive environment and classes are great too
Fantastic experience: Amazing gym. Friendly staff and great classes.
Fantastic experience: Great, welcoming and clean gym! Staff are amazing. Classes are varied with various instructors each with their own style, great way of boosting confidence in new to gym environment. This gym has changed my outlook on going to a gym and is now my happy place to be!
Fantastic experience: 10/10 gym, the personal trainer jake is amazing at what he does and really helps you become the best version of yourself!
Fantastic experience: Been coming 7 months now, great gym, all the equipment you need and classes too. Everyone is very friendly who attend and the staff are always there to help, support or even a chat. Also big thank you to Andy who's always been there to help from day 1!
Negative experience: Got a £60 fine for parking in the car park to use the gym. There was no sign in the gym at the time to tell me that i need to register. £69 for 30 min workout is an absolute joke. Not only this, it is the worst the gym group i have visited. Barely any equipment which was the main reason why my session was short. I will never recommend this gym
Thanks so much for your feedback, Arya Noble. We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Good basic gym, everything you need but downside is the private owned car park attached to the gym, have not been back since receiving £300 in parking fines in 1 week. It's a shame because this technically isn't the gyms fault, but I would have thought the gym would be able to help with appeals unfortunately not
Hi there, thank you for your feedback. We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: Ridiculous that you have a company taking care of your car park and have no clear indication that registration is required not to get a fine. Absolutely disgusting.
Hello Angelo Da Rosa, Thanks for contacting The Gym Group. We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
Fantastic experience: This is a nice no frills gym but does have some extras due to it being 24 hr with vending machine and water for members. I went as a guest but it could be a more regular gym for me
Fantastic experience: Friendly guys and great equipment
Positive experience: Great gym never too busy, decent number of benches and machines.
We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Thriving at this gym has been an exceptional journey. The state-of-the-art facilities and diverse range of equipment cater to all fitness levels. The motivating atmosphere, coupled with knowledgeable and supportive staff, creates an environment that fosters continuous improvement. From dynamic classes to well-maintained amenities, this gym goes above and beyond, making it a standout choice for anyone serious about their fitness goals.
Negative experience: Parking tablet is never working, 2nd time I've received a Parking Charge Notice in a month. It's ridiculous. Will be cancelling my membership
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
Fantastic experience: Great gym, fairly limited in equipment but doesn’t restrict what you can do - there is still more than enough. Never overly packed, friendly staff too. I have never once had or seen any trouble there and have faith it would be dealt with quick by the company if it DID happen seen as all turnstiles and the whole gym is on camera. Atmosphere is FAB - one of few gyms I’ve been to where someone came up to me to cheer me on when I was struggling on a deadlift.
Negative experience: It’s a normie gym and I only visited as I was unable to attend my local temple to train with the lads. I strongly advise against using these establishments - the large chain gyms are the menace of free enterprise and are having a profound negative impact on local gyms. Yes it may be cheaper but there’s a reason for that. This is my analysis: these places are over lit, clinical and soulless. There’s no spirit or character in there. Everyone is on a machine while playing on their phone. In a real gym people are in a mess, covered in sweat / adversity / euphoria. Suppose your local gym
Thanks so much for your feedback, David Atkinson. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: Great gym, great staff, great workouts with great kit!
Negative experience: Limited gym equipment. Worst thing is if you forget to register your car parking you will be hit with a £100 parking fine, disgusting.
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
Negative experience: Fine if you want basic gym equipment but anything beyond that don’t bother. Not to mention ‘behaviour warnings’ and parking tickets for parking in the gym car park if you ever forget to sign in on the tablets. Unwelcoming atmosphere due to feral teenagers running riot unsupervised. Came from a proper establishment and promptly returning to one after giving gym group a go, turns out the price you pay does really reflect the quality of where you train.
Thanks so much for your feedback, Amy Hughes. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Worst gyms I've ever been to. Overran with kids, equipment mixed all over, facilities flood in the rain, chased my partner up with a debt collection agency and £15 fine 2 days after a payment had bounced with no email warning. Money grabbing, shockingly manned, utter hovel of a gym. Not to mention if you, god forbid, forget to enter yournreg on the budget isle tablets that barely work, youll get a fine for parking. Better off going to New Level or OneGym, this gym only seems good if you've got no experience of a half decent gym.
We are sorry to hear that you have been issued a fine but I'm afraid there is nothing we can do in retracting this as we do not manage the parking at any of our gyms and therefore have no jurisdiction over the decision. The car parking company typically manages it either on their own behalf or on behalf of the leaseholder of the premises/land. The parking regulations would be highlighted on your member's area, such as the maximum time and in the branch if they require you to input your car registration on each visit. If you have been issued a parking fine and are not in breach of the parking regulations, you will need to contact the parking company directly to appeal this fine. The parking instructions for your branch are highlighted on the branch page, and also located in the manage parking section of the member's area when you log in. You will be able to access your gym usage information via the member's area to supply evidence for the appeal. Simply head to the My Gym tab and select My Gym usage. There you will see a graph for the current month which you can change, and at the bottom of the page, you will find a table with a complete view of the specific date and times of your visits.
Positive experience: great clean gym well stocked with multi gyms , weights, benches , Good all round atmosphere and price
Hi there, thank you for your feedback.
Fantastic experience: Great gym ,excellent kit ,staff helpful
Fantastic experience: This gym is great. Especially living near it, in Sunderland South. The staff are there at hand to help with any of your needs.Its all brand new and nippin clean. Great to have the option now on this side of the water that is 24/7 with excellent membership costs, with a good variety of classes easy to add on to in the app and plenty of machines in a light and airey environment. Havin a Yango water machine is tremendous also
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Lovely, bright, and friendly atmosphere. For a novice like me it was terrifying to walk through the door the first time but I need not have worried! The staff are helpful and welcoming. Most of all it's a comfortable environment with every machine you could ever need and plenty of space to move around.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Nice clean open gym with decent equipment which is in good working order, helpful staff A* Nice easy day today
Fantastic experience: Great gym, good clean equipment. Approachable staff. PT sessions with Dan are fantastic, he is really knowledgeable and great at motivating you to do more. Would definitely recommend
Fantastic experience: Brilliant gym. Well equipped and open 24/7. The staff are great and know their stuff. The classes are varied and easy to book through the app. If you are looking for a personal trainer I can highly recommend Dan Clark - his 1:1 and small group sessions are fantastic and he gets results. All round, can't rate these guys highly enough.
Fantastic experience: Great gym, great staff, great atmosphere. Never too busy either which is a plus for waiting on kit like other gyms
Fantastic experience: Clean and welcoming environment, staff are very friendly and always ready to help, gym floor is always tidy and classes are engaging and challenging. Good variety of equipment and clear sectioning of each department
Fantastic experience: Lovely friendly Gym, I’ve been enjoying the circuit classes with Dan he’s fab the classes with him have great energy and always gives me a boost. Any advice or tips I need he’s happy to help!
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Fantastic experience: Amazing staff, amazing classes, amazing gym. Been at this gym for 4 month now and they are so welcoming, the atmosphere is great. Instructors and Personal trainers know what they are doing and are so motivational
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Fantastic experience: Very welcoming, staff excellent
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Fantastic experience: Started with The Gym Group in January. The gym has a relaxed , welcoming atmosphere and staff are so helpful and friendly. The classes are highly motivating and are suited for both new starters and regular gym goers alike
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym with a really welcoming atmosphere. Really good range of equipment also
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: From day one of opening i have been welcomed into the gym by Andy and his team. All staff are approachable and helpful. Many thanks to the team Since start at The Gym Group Sunderland my training has taken me to a new level of fitness and confidence. Trainer Andy has helped me immensley with cardio and strength training. All members of staff say hello and how are you. Just find me if you need any help. All staff are approachable and willing to help. My tip to other gym users especially if new to fitness is ask. Advise and help always available. The gym is well maintained and clean . Any gym members concerns are addressed asap. Kerp up the good work Sunderland .we appreciate all you do.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Brilliant gym! Friendly staff! Lots of equipment! Highly recommend!
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great trainers and variation in classes.
Thanks so much for your feedback, Ian Burns.
Fantastic experience: Great gym and facilities. Highly recommend PT.
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Class gym new and good quality equipment had the best group PTs with Andrew highly recommend
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Fantastic service and facilities! Classes are amazing and great atmosphere
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Super helpful for my first time there. Lots of equipment really clean and full of great people definitely worth £16 a month
Thank you for taking the time to share your positive experience at The Gym Group Sunderland South. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.
Positive experience: Great place modern equipped gym busy lot's of helpful staff
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Fantastic experience:
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Fantastic experience: Great new gym in Sunderland..large functional training area. Great range of cardio, free weights and machines. Well maintained and cleaned.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym, loads of equipment, always spotless, cannot fault.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Love this gym great Sunderland south now have a really good update place to workout
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I signed up after my old gym sadly closed down. I was worried about the atmosphere and anxious on going. I needn't have worried I enjoy my sessions and have been multiple times since my first visit. Staff are friendly and helpful and are always around helping members or cleaning, tidying etc.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Pretty decent. Friendly staff, tons of great equipment. It would be 5 stars if the scan in worked properly and I didn't have to register my license plate every time I enter
Thanks so much for your feedback, Ian Pace. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Sunderland South.
Positive experience: Plenty of good equipment, large free weights area. Absolute bargain for the membership price. However, please put more classes on!!! Nowhere near enough classes compared with other gyms.
Thanks so much for your feedback, Darren Wake. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. The Gym aims to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: Clean and welcoming.. excellent facilities..lockers could be a bit bigger though
Thanks so much for your feedback, Jim Jack. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Sunderland South is made aware of your thoughts.
Positive experience: Fantastic equipment
Hi there, thank you for your feedback.
Fantastic experience: Been using various gyms for years. I really enjoy my visits. Very conveniently located close to my home.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
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