
Information about The Gym Group Dartford
Opening hours
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Our comment from FitFit UK about The Gym Group Dartford:
The Gym Group Dartford is a popular fitness destination located in Dartford, United Kingdom, offering a welcoming and friendly environment for gym enthusiasts of all levels. The center features a diverse range of equipment and provides 24/7 access, making it convenient for members to work out at their convenience. Users have praised the cleanliness of the gym and the helpfulness of the staff, particularly highlighting personal trainers like Jake, Niki, and Morgan for their professionalism and support.
Some of the notable strengths of The Gym Group Dartford include:
- Friendly Staff: The trainers and staff are consistently described as helpful and approachable, creating a positive atmosphere.
- Variety of Classes: The gym offers an array of fitness classes that cater to different needs and preferences, including Fit Pump, kettlebell classes, and personal training sessions.
- Well-Maintained Equipment: Many users appreciate the range and condition of the gym equipment, ensuring a quality workout experience.
- Community Feel: The gym fosters a sense of camaraderie among members, making it an encouraging place for fitness.
However, some members have expressed concerns regarding areas in need of improvement:
- Equipment Investment: There have been mentions of a lack of new equipment and necessary updates, with some machines being outdated or in need of repair.
- Cleaning Supplies: Some users feel there should be better facilities for cleaning equipment after use, such as providing paper tissues.
- Atmosphere: While the gym is positively recognized for its community, some users have noted issues with the music selection and overall ambiance.
Overall, The Gym Group Dartford remains a highly regarded facility with friendly staff and a solid selection of classes. As they address ongoing concerns, this gym has the potential to enhance its reputation even further.
Services, Machines and Guided Classes
The Gym Group Dartford: Opinions
Positive experience: Music is depressing it’s like being in a funeral please fix it
Fantastic experience: I have been coming to this gym for a few year now and Dartford gym group has been great. It is clean and equipments are in good condition. The staff is always helpful and friendly especially Niki who is one of the PT. Keep up the great work. Thanks
Fantastic experience: Great gym and great staff like Nicki & David.
Negative experience: Overall - 3/10 Cons: - Appalling lack of investment into the gym in the past years with thousands of active members in Dartford (Can’t afford a hip thrust machine), while increasing the price of the memberships - Multiple roof leaks inside and by the entrance that haven’t been fixed for years - A Small gym for a commercial gym, doesn’t take many people to become overfilled - Severely rusted pec dec and smith machine caused by roof leaks - Overall cleanliness has worsened over the years and has numerous floor stains due to roof leaks - Only lacklustre and dated machines that easily break (Matrix) - poor range of motion on hack squat, chest press machine and preacher curl machine - No glute or hip thrust machine - A water fountain with a small basin so there is always water spilled on the floor - Poor music that hasn’t been improved for years - The Gym App hasn’t had an update for over 6 months and is missing many features compared to their competition (Probably laid off the development team) - No paper tissues to wipe down machines due to “environmental reasons” - All reviews have been replied with the same copy and paste message with no intention to improve on the criticisms Pros: - Friendly and welcoming staff members - Decent app - Good gym classes - this is the only saving grace to this gym - 24/7 gym I have worked out at this gym for years and I cannot recommend this gym to anyone, not even to beginners, as the gym quality and cleanliness has worsened over the years. The company has siphoned the profits from the gym causing the gym to stagnate, deteriorate, and unable to add essential equipment. The Gym Group seems to be satisfied allowing their gyms across the country to decline at the cost of their consumers and staff.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Dartford is made aware of your thoughts.
Negative experience: The gym is in need of updates, with several pieces of equipment broken and many treadmills unstable and noisy. While they provide cleaning spray, there's a lack of tissue paper to wipe down machines after use. Overall, it feels like a poor investment of money.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Good Gym, good price, good location! And they have Jake the amazing boxing instructor!
Fantastic experience: Amazing staff , good quality equipment and an amazing atmosphere
Fantastic experience: Great classes - Holly and Niki are amazing. Really encouraging and everyone can work at their own pace. Their classes are part of my weekly routine and I'm in the best shape of my life.
Fantastic experience: Fit Pump and Abs Class Review for Niki Looking for a workout that's both fun and effective? The Fit Pump and Abs class has you covered! Led by a motivating instructor, it offers a mix of strength training and core exercises. With a variety of moves and a supportive atmosphere, it's perfect for all fitness levels. Time to sculpt those abs and boost your fitness!
Fantastic experience: I love love the gym group better anyways ….between @jakes has been a good tutor he helps me out with training and d likes such a nice soul ….
Positive experience: Really enjoy coming to this gym, great equipment and never too busy. The gentlemen who works here named Jake is super helpful and really pleasant to chat with!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Staff very helpful, especially Jake who went above and beyond to help me with an access key issue. Very friendly and helpful.
Fantastic experience: Very friendly environment, jake was very helpful and professional
Fantastic experience: Jake was great help today, me and my cousin are beginners and he welcomed us although my gym pin was not working he made this experience much easier and welcoming.
Fantastic experience: Classes with Jake at Dartford are really good! Suitable for all abilities but you can adjust weights / pace yourself. The gym itself could do with cleaning facilities for users to clean equipment themselves though!
Fantastic experience: The Gym group in Dartford is a great place to workout. I want to give a shout out to the personal trainer Jake. He is quite welcoming, very professional and a real inspiration for us new comers. He is encouraging and keep us going! Jake you are a true treasure
Positive experience: I am a regular at the gym. The staff have always been friendly, helpful and offered me free guidance when I have had a query. Jake gave me brilliant advice for a long term knee problem I had which has now gone! With the premises, it could do with a larger floor space as classes are usually full leaving nowhere to stretch properly - the fabric of the building would not permit this
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: My son and I are member of the gym, friendly staff and the place very clean, my son train with Jake, very impressed with Jake, he is extremely helpful, he follows a plan with my son, my son has special need, Jake is very kind, he does extras for my son, we really appreciate it! Lucas really enjoy the sessions with Jake.
Fantastic experience: Great 1 to 1 service offered by Jake and great facilities!
Fantastic experience: i’ve been coming to this gym for about 5 months now and i have no complaints the gym is clean the staff are welcoming and create a good atmosphere jake has been one of the trainers that has helped me with exercise selection to help with my sport that is football
Fantastic experience: Great gym, friendly staff that are helpful with classes and around the gym in general. Jake and James are always good at encouraging and supporting at all levels.
Fantastic experience: Friendly staff available to help if you need assistance
Fantastic experience: I’m really satisfied with this gym, enough different machines, and really nice staff that will come to you direct you to the correct performance !
Fantastic experience: I go to numerous classes with Niki Garcia and she is fantastic. She gets to know everyone and any medical restrictions they have and is able to cater for them individually. The classes are fun and informative. I know I will have a good workout in her classes.
Fantastic experience: The gym group dartford has a great atmosphere, with good hygiene/ cleaning standards. PT Morgan is motivating and has great knowledge within her field of expertise!
Fantastic experience: Morgan is a really nice and experienced PT there I would really recommend doing your sessions with her!
Fantastic experience: Great gym, made better by PT Morgan who is the best
Fantastic experience: Morgan is the best PT! She has really helped me hit my fitness goals and she’s made the gym a much more enjoyable place for me! I can’t recommend her services more!!
Fantastic experience: I have been coming to this gym for a few year now, gym is impeccably tidy, thanks to their diligent efforts. Their commitment to maintaining a clean and organized environment truly enhances the overall experience. The staff is always helpful and friendly especially Justin the manager. Keep up the good work. Thanks
Fantastic experience: Gym was really clean, staff very helpful especially Jake and Morgan they helped a lot with adapting my workouts and it was really beneficial
Fantastic experience: Affordable and well maintained local gym. This site is run smoothly by their management and team - supportive and friendly! Thank you for a positive environment to come and work out in.
Fantastic experience: Excellent gym.very friendly staff,plenty of machines, treadmills, very clean gym And the 2 managers are very helpfull friendly and always have big smiles on there faces
Fantastic experience: Pretty good, when it’s busy with numbers it’s still quite spacious inside
Fantastic experience: Been loving coming here. Can get my head on get straight onto my excercises. Have all the equipments I need and just love the vibe of the place in general.
Fantastic experience: I really enjoy coming to this gym the staff are very friendly and easy to talk to especially jake and Morgan always happy for a chat and are very helpful with training tips even when they’re not on shift
Fantastic experience: Really enjoy working out in this gym. Very friendly stuff and mostly what I enjoy is this Monday boxing session with Jake. Very friendly and professional trainer.
Fantastic experience: First box fit class with jake….. really enjoyed it and was so helpful all through out the class. Thank you
Fantastic experience: Great introduction to The Gym Group with box fit session with Jake. Helpful staff good atmosphere!
Fantastic experience: All the personal trainers are helpful friendly and polite always there and around to help you
Fantastic experience: Is a really good gym any just wanna say thanks to Jake for helping with lifting weights and creating a routine for me in the gym
Fantastic experience: Good cheap gym , staff really lovely. Niki is Brillant
Fantastic experience: Very professional , helpful and friendly management and personal trainers . Great place to workout , clean and tidy . Recommend to everyone.
Fantastic experience: Wonderful atmosphere, very clean, very helpful staff, matt, nikki and jake being specific standouts and ready to help whenever asked
Fantastic experience: Great classes, nice clean gym staff always very friendly
Fantastic experience: Always a great experience! Staff are always friendly and on hand to help
Fantastic experience: Such a friendly, clean and happy gym! Mondays are brilliant at the Kettle Bell class with Niki. Round 2 all the way!
Fantastic experience: Really enjoyed the kettlebell class! Niki was really helpful and made the class very enjoyable
Fantastic experience: Can’t compete with value for money - I have access to all their gyms across the UK for £33/month… perfect for those who travel for work and prioritise their health (David Lloyd cgarge £160/month for same service with a quarter of the sites)
Fantastic experience: Very good equipment, nice and friendly community especially PT Jake which gave me very good advice. Would definitely recommend.
Fantastic experience: Super duper epic awesome amazing gymnasium and so is Jake Lewis
Fantastic experience: Clean and friendly gym with loads of equipment ! It also has a handy app so you can see how many people are in the gym at a specific time. It’s also 24 hours and free parking for up to 2 hours !
Fantastic experience: Good gym. Good learning experience from Jake Lewis.
Fantastic experience: This gym is a very welcoming place and fill very safe and enjoy coming, I’ve had help from many people especially one of the PT called jake Lewis ! He is very kind and welcoming and had given me very good advice, if ur ever struggling at this gym group i would ask for jake as he gives good advice and will help you out !
Fantastic experience: I’m very happy with the gym and the cleanliness and friendly staff that are provided at most times, an honourable mention to a pt named Jake Lewis for helping and guiding me through my bodybuilding journey
Fantastic experience: Circuit class with Holly B the best class of the week ! Thanks to all the crew at Dartford gym group
Fantastic experience: Niki pushing us through our paces giving us a great workout as usual … I always leave knowing I’ve worked hard. Great fit pump class thanks Niki!
Fantastic experience: Holly's classes are always amazing she Is great around the gym
Fantastic experience: We love the gym group Dartford! Brilliant gym, brilliant team and special mention for Nikki and James! Nikki is an amazing trainer and instructor. She is friendly, and very knowledgeable. I always look forward to her classes ❤️
Fantastic experience: Great staff and variety of equipment. Niki is very friendly and helpful
Fantastic experience: Great gym with plenty of space and friendly faces. The equipment is always clean and regularly wiped. I dont have any complaints.
Positive experience: Nice gym but could do with a refurb x
Thanks so much for your feedback, Ruth Agbakosi.
Fantastic experience: I’ve been coming to the Gym Group Dartford for several years now, but I only started doing the classes in the past year. Morgan is one of my regular gym instructors; I go to her Fit Pump Class and functional conditioning (cardio and strength training circuits). She pushes us hard, but the results are so worth it! I always leave feeling better for coming and I’m starting to feel a lot stronger too.
Fantastic experience: Really enjoyed our HITT class with Morgan this morning! Just what i needed before the weekend woohoo
Fantastic experience: I returned to the gym after a long shoulder injury and had my own doubts whether I can train properly again. Thanks to Jake who helped me with recovery workouts, great tips and advice, most importantly regain confidence to train by myself again. A nice clean and tidy gym with everything you need to train. The staff and people around you in the gym are friendly and helpful.
Fantastic experience: Jake was a great personal trainer always giving me good tips and improving my form gym is open 24/7 and is a great place to go.
Positive experience: Very nice gym with many machines to do exercises. All the trainers are very polite, friendly and helpful. They are very knowledgeable about using all the equipments. One and only downside is, the commodes in the toilets are very small. It looks like they have been built for small children.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Dartford is made aware of your thoughts.
Fantastic experience: I recently returned after a little hiatus and am glad I did The staff are friendly and take good care of the clients, adapting around injuries and recoveries where needed The classes are fun and enjoyable, I really enjoy Niki's classes, she restored my confidence in using as I call it " the men's section" and getting back to using weights. She's always very friendly as well, always checking in on her class attendees even when there isn't a class on The gym has a nice friendly relaxed atmosphere and most members will help you with tips and pointers if you need them as well
Fantastic experience: I have been coming to this gym for over a year now and must say I’m very impressed by the equipment and the lovely staff who welcome you with a lovely smile or a little wave when they see you and one that particularly stands out for me is Niki who is very helpful and friendly. It’s lovely to be part of a gym where the staff and gym goers are very nice x
Fantastic experience: Best gym in Dartford, every member of staff is helpful and all the machines work well and are always clean,
Fantastic experience: Always brilliant as per usual, has everything you need for a good session! Staff are always friendly, Nikki aways gives us a warm welcome!
Fantastic experience: I've had a lovely experience working out here for the past year now. I would like to say a special thank you to James, an amazing personal trainer always happy to help and to challenge you to do your best.
Fantastic experience: James is a very good trainer. I really enjoy his kettle bell class. He’s a superstar!!!
Fantastic experience: I enjoy Niki’s classes, she is very informative and always encourages me to do my best
Fantastic experience: 1st day made me feel very comfortable xx
Fantastic experience: Love Niki's classes! Good gym with a good atmosphere
Fantastic experience: Fantastic classes with Niki, always super helpful and motivating. Love attending her classes -thanks so much Niki
Fantastic experience: Morgan is amazing! Her classes are well designed and have been really helpful. I am always looking forward to them!
Fantastic experience: Morgan’s functional training class is a great one thoroughly enjoyed her session
Fantastic experience: Have been going for over 5 years now. Everything is there that I need. I attend some classes on weekends only. I have learnt new things from them. Holly has been respectful and clear with instructions. Equally, I attended my first session with Niki who was clear with her instructions/ demonstrations too. As a recommendation it would be good if there was a tyre :) Best Wishes Suresh
Fantastic experience: Holly has been my PT for a short while now. She has made me feel very comfortable and at ease. I’m so impressed at how she encourages me to push myself to my limits and to not give up when I’m tired. Her knowledge and skills are very impressive tailoring my sessions to my personal journey and making sure my technique is alway correct to avoid injury. I am already seeing an improvement in my body shape and weight loss. If you’re thinking about getting a personal trainer then I would highly recommend Her. Thank you Holly.
Fantastic experience: Such a comfortable gym to go to! My PT sessions with Holly are amazing, she's always helping me push myself and learn so much!
Fantastic experience: A great gym, the staff are really friendly and I have the best sessions every week with my PT Holly! Holly always gives me varied sessions, she’s helped boost my confidence and I’m feeling and seeing the difference physically and mentally!
Fantastic experience: Great gym, with awesome PTS, very friendly and alwaysd ready to help , it makes working out that much more fun!! Thank you all x
Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Just come back to the gym after a few years out, pretty bad imbalance in my shoulders, had a bunch of really helpful stuff from Jake, man knows his stuff, like all the rest of the staff I’d expect. Great, friendly place to workout, especially for those new to the area like me looking for somewhere good to workout
Fantastic experience: James is very friendly and helpful person as a trainer as friends he make us positive environment in our gym .I love this guy.
Fantastic experience: James is a very good fitness trainer, very patient, and I recommend him to anyone.
Positive experience: Lights are extremely bright, and considering I suffer photosensitivity, it was very overwhelming. But I enjoyed a good workout. Not to busy and easy access to the equipment I wanted to use. Nicely laid out. Not to cramped, and lots of mirrors so you can watch your progress and take some cheeky selfies after. Nice little gym. Would go to again.
Thanks so much for your feedback, Spike Richardson. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Dartford is made aware of your thoughts.
Positive experience: Good choice of equipments to use, however on my last visit I noticed they have removed the sanitiser bottle and blue roll to clean, this was a big vet back for me as I couldn't clean anything before and after using them
Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Positive experience: I think the gym does well for its size. Staff are friendly, I have previously had class sessions with Holly and Morgan, which had me learning new things each session and applying them to my own workouts. Great little facility, my only 2 complaints is that the mat area can be hard to utilise when there are classes and parking can be annoying with the time constraints. Overall, would recommend :)
Thanks so much for your feedback, Charlotte Alexandra. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Dartford is made aware of your thoughts.
Fantastic experience: Brilliant class, always high beat and fun. All over body workout that leaves me feeling energised and full of positivity for the day.
Fantastic experience: I love this gym and I love having PT with Holly. She gives me the confidence and knowledge to change my body and mind for the better. I have learned so much and ache every week after our session (in a good way!) Would recommend her to all and would 100% recommend The Gym dartford.
Fantastic experience: Great fit Pump class by Morgan at The Gym Dartford. Great to push myself and get some upper body in especially as I lack in upper body strength!!
Fantastic experience: Morgan class are always fun, she makes us work, but I love it.
Fantastic experience: It was my first time in the gym ever and Morgan Shade was very helpful in explaining everything I needed to know about the gym and the exercises that would help with my specific need
Fantastic experience: Holly is a great help around the gym and is always free to help in any way that she can
Fantastic experience: Lots of equipment, clean environment and friendly staff! Especially Niki who is pleasant, makes classes enjoyable and genuinely wants everyone to have a good workout
Fantastic experience: Lovely gym workers especially Niki!! equipment is very easy to use and always works! Always a lot of space to work out even if it’s busy
Fantastic experience: Nikki and Morgan who do the gym classes are really great at easing you and then pushing you to your best. Been going for months now and feel a lot stronger. Thanks ladies.
Fantastic experience: Staff are really friendly, Morgan was especially helpful when she offered me a barbell pad as I didn’t have one myself, wide range of equipment and good classes
Fantastic experience: Good gym and great facilities wide range of equipment and gym is kept clean and well staffed. Morgan was especially helpful when I had a question about form
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