The Gym Group London Tottenham White Hart Lane

Fantastic experience: Excellent gym with excellent employees.

Fantastic experience: This gym is amazing. James and Laquan are great personal trainers.

Fantastic experience: The gym is always clean and the staff are super friendly especially Ashley the assistant manager

Fantastic experience: Excellent variety of classes felicitated by experienced instructors who focus on form Very enjoyable classes!!!

Fantastic experience: Been going for years, always felt welcome. It’s everything you would expect from a gym.

Negative experience: Rated 1 out of 5 stars The Gym Group Started off as a really… The Gym Group Started off as a really nice place to train at and good value for money BUT I’m only human and missed one payment one particular month. And unfortunately missed that Direct Debit. I’ve been Consistent every other time (2-3Years give or take). That all said…I received an email from the gym group stating I missed a payment attached with a link in order to settle my missed payment (Fair Enough). A long story short.. the gym group decided to sting me with a £15 admin charge on top my missed gym membership Totalling £41.09p. I was able to pay for my missed payment of £26.09 before the deadline of 31/10/24 but NOT the admin charge of £15.00 as well. I was confused BUT Found out the link The Gym Group sent me via email was not accurate as The Gym Group’s Systems Were Down when I tried to make the payment. I Spoke with a staff member named Arron who confirmed/ stated that the gym groups systems were down, when I called to make a query about the £41.09p. Something didn’t sit right with me and felt extremely let down and mislead!! This is now not about money but about principal and how the gym group do not care about their clients/ members health and well-being But more concerned on making a profit anyway they can even if it’s in the WRONG WAY. I Cancelled My Membership. Date of experience: 04 November 2024

Fantastic experience: Had a boot camp morning class with Ashley. It was amazing, I felt great afterwards. She kept us motivated throughout . Will definitely be coming back!

Fantastic experience: Brilliant boot camp class with Ashley

Fantastic experience: The gym is lovely place to work out

Fantastic experience: I really enjoyed the fit pump class. Good intense class from James.

Fantastic experience: James and karol have.been great so far

Fantastic experience: I really enjoy the classes at the White Hart Lane branch, especially the classes run by James, Coral and Aaron. They're very motivational and make the classes enjoyable whilst pushing you to reach your full potential. I met Ashley my first time coming to the gym and she was extremely kind and reassuring. She made sure I was well orientated to the layout and my made feel comfortable to ask any questions I had being a newbie. I had my induction with Aaron and he made sure the session was tailored to my needs rather than a generic introduction to the gym. Overall, this particular branch is well maintained and the staff are always there to support you if you have any queries.

Negative experience: Really I am so happy how helpful are the staff specially Adrian Wilson thanks for the support.

Fantastic experience: I'm so pleased with the gym and the friendly atmosphere.

Fantastic experience: Amazing! The staff can help you with everything if you are new to the gym. With full membership you can even book classes and they will explain how to train and what is suitable for your goals. I had my induction with Aaron and I can say he is very good in explaining and training. Thank you

Fantastic experience: Love this gym, always super clean and trainers like Coral are super friendly and helpful to push you that bit further to see your potential for more!

Fantastic experience: Great value for money. Really excellent instructors across the board

Fantastic experience: James helped me throughout my training session, providing vital information about my injuries and uncomfortable pain. He also provided helpful solutions and knowledge about my injuries which will assist me in the future.

Fantastic experience: James best pt in the world. Lucky to have him in Tottenham

Fantastic experience: Great staff super friendly Could do with an upgrade when it comes to Equipment.

Fantastic experience: Ashley and coral are brilliant instructors both personal and group orientated! Thanks!

Fantastic experience: I’ve been a member of this gym for over a year now, and I can confidently say it’s the best gym experience I’ve ever had! The facility is always clean and well-maintained, but what truly sets it apart is the amazing staff. From the moment you walk in, you're greeted with smiles and genuine warmth. The managers, in particular, go above and beyond to make sure you feel welcome and supported. They’re not just knowledgeable but incredibly approachable, always willing to answer questions or give helpful advice. It’s clear that they care about every member’s experience. The rest of the staff are equally friendly and professional, creating an encouraging and positive atmosphere. Whether it’s helping with equipment, offering workout tips, or just checking in to see how you’re doing, they make you feel like part of a community, not just another gym member. I always leave feeling motivated and excited to come back. If you're looking for a gym with top-notch staff and a friendly vibe, this is definitely the place!

Fantastic experience: The gym is always so clean, I never struggle to get on a machine and Ashley is always around to help

Fantastic experience: Love the size and space of this gym. Staff are welcoming too.

Fantastic experience: Amazing gym amazing facility

Fantastic experience: Lovely staff and great gym

Fantastic experience: Very clean and great staff

Fantastic experience: been coming to this gym for a little over a year now. facilities are class. staff as well such as ashley are always kind and helpful. highly recommended

Fantastic experience: I would definitely leave more stars if I could!

Fantastic experience: I always have good workouts, I love the classes, I highly recommend them.

Fantastic experience: Nice work and trainers are very helpful

Fantastic experience: Excellence service and friendly staff,I look forward to work every week

Fantastic experience: I really like this gym. I have been consistent going to here and I find the facilities really great and clean. In addition, I frequently go to the classes such as the legs, bums and tums instructed by James. He’s an amazing PT, he is very knowledgeable and has been showing me the correct techniques and how to improve my posture. I’m grateful.

Fantastic experience: It's been 50 minutes. I'm waiting for someone to come and help me to register, but still no one has come. According to those who came out, there's only one person working inside. He's in class right now. Okay, but what about the customers who come here?

Fantastic experience: Nice gym, busiest on Mondays and Tuesdays, decent prices, clean equipment. James the personal trainer is a legend, I’ve lost so much weight in such a short time and have put on loads of muscle.

Fantastic experience: I have seen both the manager Coral and one of the personal trainers, James repair treadmills together and ensure everything in the gym works as intended. Both James and Coral are clearly at the top of their game and work well together. Some of the staff really do go above and beyond to make the gym a positive and motivating environment.

Fantastic experience: I've visited this gym a few times, and I have to say, it's been a great experience every time. The facilities are top-notch, with a wide range of equipment that caters to all fitness levels. However, what really stands out is the personal trainer, James. James is incredibly knowledgeable about the fitness industry and always provides valuable insights tailored to my individual goals. Whether it's adjusting my form, recommending exercises, or offering nutritional advice, he consistently goes above and beyond. His expertise has made a significant difference in my workouts, and I've already started seeing improvements thanks to his guidance. If you're looking for a gym with excellent facilities and a personal trainer who truly knows his stuff, I highly recommend checking this place out and working with James.

Fantastic experience: James works hard to keep the place clean and tidy; he’s also give me great advice… I’d recommend him as a PT

Fantastic experience: Nice large gym with plenty of clean equipment is always nice, James is always friendly and helpful when asking for advice on an exercise or even a quick spot.

Fantastic experience: Good workout with James the man. He definitely knew how to get my muscles activated

Fantastic experience: James is a fantastic trainer! He really helped me alot getting started with my training :)

Fantastic experience: In London on vacation and this gym was the closest to me. Day passes are reasonably priced and the people who both work there and workout there were super friendly and helpful. I went while there was a class going and during what would be a peak time at my home gym. I could easily access benches, squat racks, and cable machines without having to wait. If I lived here, I would definitely go back!

Fantastic experience: I can’t recommend Personal Trainer James enough! James has been so helpful with my training - he is friendly, informative and makes training good fun to do. I’ve been able to work his guidance into my day-to-day life, and have really enjoyed working with him. I had never really been a gym person before, but James has made me much more comfortable and confident in the space. Thank you James!

Fantastic experience: Today, I had my second group class with James. Although I can’t catch up with his counting, I love his instructions and the feeling after the class. James has such a positive energy….thank you so much for your support.

Positive experience: This gym is my happy place! The equipment is always so clean and in great condition. Plus, the staff is super friendly and welcoming. I always feel motivated to push myself when I'm there. If you're looking for a great workout, you need to check it out! You won't regret it. #gymlife #fitnessmotivation

Positive experience: Not a serious weightlifting gym. In the entire gym there are only like three power racks, simply not enough. They’re always taken. People are e also really inconsiderate here and leave their weights everywhere. They don’t unrack and put things back where they found them. It’s not the gyms fault but tbh its not just really big enough considering the number of people who use it. Also there aren’t enough weights (as in plates). Whenever I want to squat or deadlift I am always spending ages trying to search for plates because there aren’t enough of them and they’re all scattered around the place messy. It is sort of cheap which I suppose is a redeeming feature but this comes at a cost.

Positive experience: This is one of the better of "the gym" gyms I have been in terms of equipment, size and staffing. However, I find that there are a minority of members who are incredibly inconsiderate and dont unrack/put weights back after finishing, leaving weights sprawled out all over the place and a mess. The staff do try to clear up whenever I have seen them around, I cannot fault them at all, but I do find weights left scattered everywhere frustrating and offputting. I have thought about terminating my membership as a result.

Fantastic experience: Hi! I would like to inquire about the women's only group, could you explain to me if the session would be held in a specific closed room ..

Positive experience: A large gym with some good equipment, but no-one cleans the equipment after themselves or uses a towel. Some people also slam the equipment down or don't know how to use it properly. Staff do nothing and are apathetic.

Negative experience: DONT COME HERE SERIOUSLY DISGUSTING Yesterday I was showering at 5pm after my work out, Once I got out I saw someone in the men’s locker completely butt naked rubbing cream on themselves infront of the mirror. No one needs to see this disgusting thing, I dont ever want to witness this again. put stricter policies and rules THIS IS A PUBLIC SHARED PLACE. I am completely disgusted this is vile. Have some respect.

Positive experience: Large gym so lots of options, weights are not put back in places but is generally clean

Fantastic experience: White hart lane gym = Best Gym Group gym in London + best personal trainers in London. Name a better duo, I’ll wait

Fantastic experience: Great gym, amazing staff and good selection of equipment. Would highly recommend

Fantastic experience: The variety of equipment love it. The ladies are always are always keeping the gym on form with the tidiness

Fantastic experience: Coral is absolutely brilliant and the best gym manager. Love the facilities and the gym floor is always clean. Very accommodating for women and a safe space

Fantastic experience: Its been a pleasure having to register with gym group and have had a nice time training with adrian who as well placed me on the right path for a better physic and nice body. Thanks

Fantastic experience: I love this gym, the staff is always so lovely and so is the general manager. Great customer service and customer care It’s always so clean. Love seeing you guys

Fantastic experience: I attended this gym with my husband. All I can say is what fantastic place. So clean and tidy. The staff were very nice. We spoke to the General Manager Coral who made us feel at ease, she was so knowledgeable and she took the time to explain everything about the gym and showed us around. Very impressed that I will be telling all my friends about this fantastic experience, we both felt so welcomed Coral was calling us by our name. Where we have experience other gyms where we are asked our name again while being shown around. Coral and her staff were fantastic we felt special, like they had known us for a long time. Excellent place very welcoming.

Fantastic experience: Coral and the team are brilliant at white hart lane would highly recommend this gym

Fantastic experience: I’ve been attending ‘The gym group WHL’ for a while now and I’ve got nothing but positive words to say about the staff and the facilities. The on site team are excellent; very helpful and polite. The equipment and cleanliness of the site is very good. I would highly recommend!!

Fantastic experience: As a frequent visitor to the gym, I can attest to Ashley's exceptional skills as an assistant manager. Her professionalism and dedication to customer satisfaction are truly commendable. Ashley goes above and beyond to ensure that the gym is clean, organized, and equipped with the necessary resources for a successful workout. She leads by example, demonstrating a strong work ethic and a passion for fitness that is contagious. Whenever I have a question or need assistance, Ashley is always there with a smile and a solution. Her commitment to providing top-notch service sets the bar high for assistant managers everywhere.

Positive experience: I like that gym got a whole lot of space

Fantastic experience: Love the atmosphere - super encouraging and welcoming team!

Fantastic experience: Great gym with what you need to keep fit. Management and staff are friendly and always therr to help and keep the gym clean and safe

Fantastic experience: Love the size of the gym, all the facilities and the classes are brilliant and deadly

Fantastic experience: Excellent gym! Fantastic facilities and friendly staff...

Fantastic experience: I think the gym is brilliant, there is a lot of equipment to use. Coral is brilliant too and so helpful especially in her small group training sessions

Fantastic experience: Amazing gym. Friendly environment. The manager is wonderful Lady.

Fantastic experience: Manager Coral V diligent re customers leaving weights lying around,last week as she came in early to train,went to locker room,returned & later pulled up 3 male members to go & put back equipment- she had noticed where they were,even though they had moved on! We have never had that observation before from previous managers that’s why others behave as such!!!

Positive experience: Gym staff friendly, James and Adrian always available to great people and make them feel welcome. Only issue is, the length of time it takes to repair broken equipment.

Fantastic experience: Dzamile and Andrew are the best trainers. Right motivation and right advices ❤️❤️❤️

Fantastic experience: Amazing gym, great staff and a friendly environment!

Fantastic experience: Clean and tidy gym with good selection of equipment, not too busy. My PT Adrian is amazing and has helped me a lot with my fitness.

Fantastic experience: Car park always available Gym not too crowded Equipment well maintained Ashley & Coral are the best.

Fantastic experience: I love this gym, the manager coral is a lovely manager the PT’s are very friendly

Fantastic experience: Solid gym, nice and friendly members. Fantastic management!

Fantastic experience: ADRIAN is definitely the best part of this gym. It is highly recommended! He inspires everyone and is amazing.

Fantastic experience: One of the best gyms I’ve ever been to! Clean and friendly atmosphere. Lots of equipment available so even during busy times, I never have to wait. Great choice of classes and all are absolutely fantastic! Instructors give individual attention, ensuring you’re maximising your potential and getting a good work out each and every time! ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: It the best gym in tottham spacious. Everyone is so kind. All the staff are supportive and push us to our potential.

Fantastic experience: Great Gym, never have to wait to get on a machine. Ashley the assistant manager is always friendly and helps.Lovely friendly attitude loves her job and makes you welcome it's never too much for her to help.

Fantastic experience: Love this gym. It has great equipment and great classes. The instructors are friendly, fun, motivating and keep me coming back.

Fantastic experience: Have really enjoyed my PT sessions with Adrian at The Gym in Tottenham. He has always been supportive in my fitness journey and motivated me to achieve my goals. Thanks! :)

Fantastic experience: Staff are always friendly and super helpful. Love this gym!

Fantastic experience: Great Gym, clean and spacious, can get on with my workout. Ashley the assistant manager is always friendly and helps.

Fantastic experience: Adrian’s so lovely. Such helpful staff and good motivator. He was even my personal trainer and just causes such a calm but lively environment even with his bootcamp classes on Wednesdays - I’d highly recommend.

Positive experience: Clean, friendly, good equipment. Staff polite with manners. Looking forward to getting fit let's do this

Negative experience: Awful gym. The standards at this branch are far below any of the other gym branches. The manager is terrible and she should get fired immediately. Workers are unfriendly, toilets are very poorly maintained, and most lockers are broken.

Positive experience: Very nice and spacious, with 3 hours (total) free parking in sainsbury's, so you can do a shop after, 90 minutes on match days. Bring a cloth and surface cleaner to wipe down apparatus. will definitely go back.

Fantastic experience: Cheap and chair full , very good team , you got all you need to get wherever you want to achievek

Fantastic experience: This gym is my home from home. The place I go to escape the busyness of everyday life and to enjoy my down time. Super spacious, always clean and can always get on with my workouts

Fantastic experience: Very good space and easy to go around nice open plan gym and enjoyable

Negative experience: Been training at this gym for the last 4 years, I joined got the Yanga Sports Water for £4 per month and the flavours have finished over a year ago?!!!!!

Positive experience: The gym is of a good size. Plenty of weight assisted machines and free weights. Lots of cardio machines and a large area for your own personal workouts. Unfortunately there's nothing to clean the equipments. It is a very busy gym and at times you may have to wait to use the equipment. Also some will hog equipment and stare at their phones endlessly.

Negative experience: The gym is not clean, those screens in the pictures don't exist, they have been removed and there are just cables hanging around. Homeless are sleeping at night in the corners of the gym training area.

Positive experience: Good clean gym, the showers door locks could do with a clean. I wish there was more equipment for the size of the gym. For example only one leg press machine and the highest amount of weight for a dumbell is 38kg.

Positive experience: Great gym for the price of membership, can get busy at rush hours but can still use equipment. Toilets and showers systems bit poor, drainage seems to block up a lot and smell.

Fantastic experience: This has been my home gym for the past 3 years now and I have seen enough to say it is best of them all - perfect location, fantastic staff esepcially PT Senza (Aaron) and the other awesome bunch of staff whose names I cannot remember. PARKING: 3 Hours free parking at the Sainsburys parking lot that borders the gym - a minute walk into the gym FACILITIES: Showers, toilets and changing areas always in great condition (can only speak for the men's lol) EQUIPMENT: Of all the branches I have been, this happens to have the most equipment and has 2 of each in most cases SPACE: Everything cuts across one single floor so there is no climbing up and down to use machines like you would in other branches. EXTRAS: Right next to White Hart Lane so you can feel the extra buzz on match days if that's your thing.

Fantastic experience: Great facilities and good space throughout. Lots of options and variety. Good stuff here plus it's kinda discreet at the same time

Fantastic experience: I practically feel very good training in this gym, every week an evolution in the body and in the day in general, much more disposition for everything... I recommend it to everyone who loves sport.

Fantastic experience: This is a great location with a good amount of parking. Feels spacious and airy inside. It is nice to see staff on the gym floor for a quick bit of guidance if needed.