
Information about The Gym Group South Shields
Opening hours
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Our comment from FitFit UK about The Gym Group South Shields:
Welcome to The Gym Group South Shields, a highly recommended gym located in the heart of South Shields, United Kingdom. Our gym stands out for its cleanliness, friendly atmosphere, and excellent value for money. Here are some highlights of what our members love:
- Reasonably priced memberships with access to top-quality equipment.
- A diverse range of classes, including yoga, Pilates, Zumba, and various strength training sessions all led by knowledgeable and encouraging instructors.
- Supportive staff who are always willing to help and offer guidance, making it a great place for newcomers.
- An inclusive environment that fosters a sense of community among members of all fitness levels.
- 24-hour access to facilities, allowing flexibility for your workouts.
While most feedback is overwhelmingly positive, some improvements have been suggested, such as enhancing disability access and adding more varied gym equipment. Additionally, there have been mentions of noise levels during peak hours, which we are actively addressing.
Join us at The Gym Group South Shields for a comfortable, motivating workout experience with a team that genuinely cares about your fitness journey!
Services, Machines and Guided Classes
The Gym Group South Shields: Opinions
Positive experience: Reasonably priced, nice and clean. It gets noisy and disability access could be improved.
Fantastic experience: Have been using the gym for over a year, great price & facilities. Not too busy & quite clean compared to other gyms I’ve been too :) all staff are very friendly too!
Negative experience: Equipment missing again ! IE Boxing bag
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group South Shields is made aware of your thoughts.
Fantastic experience: I highly recommend this gym! The staff and instructors are incredibly welcoming and supportive. I attended yoga and Pilates classes regularly, and the experience was amazing. As someone new to these classes, instructors like Simone Liscombe and Dani Jackson were fantastic at providing helpful tips and guidance during the sessions. Their approach made the classes enjoyable and accessible for beginners. Unfortunately, I had to stop going due to relocation, but I will miss the positive energy and the great community at this gym!
Fantastic experience: Great gym overall. The classes are excellent and there is a good selection throughout the week. The staff who run the classes are very friendly and approachable. Facilities also very good and good range of different machine. I have regular PTs with Keegan Wilson and highly recommend him for training - I've been with him for a few years now and he is very professional and friendly and can help you to achieve your individual goals.
Fantastic experience: Great gym, amazing staff, great environment and more than enough equipment especially for the price 11/10
Fantastic experience: Great gym and great atmosphere, classes are free also, I love the Wednesday lower body blast with Eve, if you want to try something that little bit harder and push yourself more try the hyrox classes they are amazing either with CJ or Ryan
Fantastic experience: Overall everything 10 out of 10 i would definitely recommend the cleanliness and stuff are really great specially our manager simone she’s wonderful and very kind and helpful❤️
Negative experience: My experience in this gym wasn’t great. I was approached by a young man, I was RDLing at the time which is already a vulnerable movement to be doing, I was approached by a now newly awarded PT, who looked me up and down and said you must do a lot of RDL’s, to which I replied no. Then he continued to comment further about the appearance of certain muscles on my body. As a woman, who lifts heavy and uses the gym as a safe space, to better my mental health, I felt so uncomfortable, I left that gym and didn’t return for a week because I was so displaced by this interaction. Upon return I see the young man in a PT uniform, knowing that this position of power is a really harmful tool to make women in the gym feel uncomfortable as this isn’t the first gym nor the first time something like this has happened. I decided to pull this with a female member of the team, now while she seemed to be understanding, her reply was well he hasn’t had his PT training, personally I don’t think someone should need to be trained on this? He looked at me like a piece of meat, but she assured me that he was hitting on me. Probably looking for a potential client. I’ve of course moved gyms because every time I see him, I see him staring and I feel like I have to shrink myself or hide behind walls so I feel safe. Sadly it seems like because he’s been going there a really long time, they seem to believe he’s genuine but I couldn’t think this is further from the truth. The rest of the team do seem warm and friendly but the total invasion of my safe space and trust was lost, I would even avoid him on the stairs or any close contact because he repeatedly made me uncomfortable, guess he just needs training? Poor placement of power. Hope that the team keep a very close eye on this because they seem to be a little blind sighted. I think for women as a collective, harassment is a part of our day to day life and enough is enough. This behaviour needs to be checked and called out immediately.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are sorry to hear this and we will pass your feedback onto the management team so that they can look to resolve any outstanding issues relating to this. If there is anything that we can support with, please do not hesitate to get in touch via [email protected].
Fantastic experience: Bethany Nicholson has been absolutely amazing! Would definitely recommend her to anyone who’s looking to get back into fitness or even someone like myself who’s starting their fitness journey. Always happy and goes above and beyond to help.
Positive experience: Nice environment, welcoming staff. Always open
Hi there, thank you for your feedback.
Fantastic experience: I had been a member of the Gym Group South Shields for 2 years when I then started training with a PT, Keegan. He pushes me like I would never push myself and has totally overhauled my mindset when it comes to lifting heavier and training harder. My PT sessions are the absolute highlight of my week.
Fantastic experience: I take part in 3-4 classes per week and they are all fantastic. The staff encourage and push you to be your best. Friendly environment too.
Fantastic experience: Very helpful trainers always trying something different encouraging a gym community gym always very clean
Fantastic experience: Gym has fantastic facilities/classes and the staff are very helpful.
Fantastic experience: Great gym, cheap, friendly staff and good equipment.
Fantastic experience: Been coming to this gym since the end of covid, it's always clean and staff are always there happy to help and give advise
Fantastic experience: Great gym, well equipped & clean. The staff are friendly & welcoming. It has been a long time since I used a gym. Feel comfortable going by myself, joining in with classes. A great way to meet new people. Well done to Simone & team.
Positive experience: An excellent gym, wide variety of top quality machinery and free weights, lots of classes to attend through the day, and a great PT team. A very friendly atmosphere all round. Showers could do with a spruce up but exercise facilities can’t be faulted at the price point offered.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym! Good size space with a variety of equipment and a good range of classes for all people whatever level. Staff are fantastic! Warm, friendly and approachable. Would highly recommend!
Fantastic experience: I do the classes here twice a week and do 3 classes between them 2 days. I love the classes and the instructors are fab. Eve runs a great Burn 400 and love doing them. Simone is encouraging and helps push you in each session. Not sure on the names of the guy who does the circuit but I enjoy them too. Overall it’s. 10/10 for this gym and the instructors.
Fantastic experience: Great gym, both staff and members are friendly and always willing to help you with your training.
Fantastic experience: Great gym been going for years , good equipment and friendly helpfull staff.
Positive experience: i've been a member here for a little over a year now i think,it has been a fab expierence overall!! i come from a gym prior that just wasn't as well equipped as i would like and i felt was really lacking in terms of availability of equitmenet! i rarely have that issue here! most,if not all members are so kind & everyone truly is there to better themselves and you can feel that,especially in the classes! all of the trainers age really great at what they do and ive thoroughly enjoyed the classes ive done,spin is & will always be a favourite! i recently did kev's class for the first time and it was so great!! the equitmenet is so well taken care of and maintained and if there is ever a problem they're always on it so quickly! it's super clean always & it's truly lovely to have the piece of mind seeing the trainers cleaning up throughout the day,as a germophobe it makes me feel better!! most affordable gym about to be fair & even if prices do go up it is absoultely minor,making it truly i would say the most affordable place to be!! only con : i would love more like varies equitment at some point more like 'trendy' ones i guess maybe like a pendulum squat or like booty builder kickback machine or something!!! that's just a v picky thing from me though,they look like cool pieces of kit tbh is my only reasoning
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym classes are really good and the instructors are so nice and helpful
Fantastic experience: Great gym, the staff are chatty and friendly.
Fantastic experience: An absolutely amazing gym with amazing instructors and classes! The instructors are always smiling and happy, talking to people around the gym. Always so helpful and motivating during the classes. Massive variety of classes for all different abilities. Could not recommend this gym (purely because of the instructors) enough. Always 10/10.
Fantastic experience: Up to date machinery and clean gym, never had an issue.
Fantastic experience: Great gym with loads of classes with amazing instructors. Can get quite busy in the evenings
Fantastic experience: Great gym, friendly staff clean equipment. Good classes and pt’s especially Kev
Fantastic experience: Having been a member of the gym for over a year I decided that I needed to up my game. As there are so many classes here, which are “free” I thought I would give them a try. I’m so pleased I did because they are awesome!!! I started upper body blast with Eve and enjoyed it so much that I now also attend lower body blast with her too!!! Although my new FAVE has to be (FIT CYCLE) Spin class with Bethany….Its hard work, but her motivation and enthusiasm pushes you to your limits…..no pain, no gain!
Fantastic experience: All staff very knowledgeable, friendly, and competent. Simone's and Ryan's classes are very well delivered and Simon is entertaining in his spinning classes too.
Fantastic experience: Decent gym and staff, nice friendly atmosphere always clean and tidy
Fantastic experience: The gym group is one of the best gyms I’ve been in!! Brilliant staff, all so helpful and informative!!Especially Eve and Beth who’ve been pivotal in my gym journey Wouldn’t want a membership anywhere else
Fantastic experience: Ryan is very helpful around the gym! Good lad and great trainer
Fantastic experience: Ryan was very helpful! What a great asset to the gym
Fantastic experience: Fantastic gym . The staff are awesome. The classes are incredible excellent.
Fantastic experience: This gym has all the equipment I need for my workouts,also I find the staff to be very helpful and the atmosphere is very welcoming. Easily the best gym in South Shields
Fantastic experience: Excellent atmosphere, classes and instructors. Loving Taryn's classes and shout out to CJ also.
Fantastic experience: Ive been a member of the Gym Group since it opened and find it great value for money. I love Emma Lonie’s zumba class, it’s the best ever. Also great pilates class with Simone ..
Fantastic experience: Great gym, love the Zumba classes with Emma and the Pilates/yoga classes with Simone. Good value for money as classes are included.
Fantastic experience: Such an amazing gym, everyone makes you feel so welcome and the facilities are great. I’ve been attending the Zumba classes for ages now and loved every one, Emma is an excellent trainer. As someone who was initially nervous to start going to the gym alone, the classes are a great way to help you learn the basics and feel confident.
Fantastic experience: Love Emma and the Zumba class, makes you sweat!!
Fantastic experience: I really enjoy coming to this gym, especially doing the Zumba class with Emma, she is a great Teacher and it’s so much fun
Fantastic experience: CJ is a good PT, friendly to approach overall nice person.
Fantastic experience: Excellent gym Great staff, classes and brand new state of the art equipment Simone and her fantastic team make you very welcome Shout out to Carl, Keegan, James, Taryn and Eve for brilliant classes
Fantastic experience: Great gym! Great team! Very warm and welcoming and great facilities and clean! Also monthly challenges that are always a laugh and good fun
Fantastic experience: This gym is excellent, always clean, great equipment, staff always super helpful
Fantastic experience: Great gym. Fantastic atmosphere and really friendly staff
Fantastic experience: Great gym, great people and great PT's. Was anxious to start with but had nothing to worry about. Plenty of equipment and classes to select from
Fantastic experience: I attended an upper body class led by Eve. I really enjoyed this class and felt that it was suitably challenging. Eve is very professional- the session was very well organised and Eve ensures she demonstrates the exercises, gives support and advice to make sure people are doing exercises correctly and she is great at motivating people to reach their potential.
Fantastic experience: Lovely clean gym. Zumba classes lots of fun
Fantastic experience: Excellent gym, staff , facilities and classes. Always welcomed with a bright smile.
Fantastic experience: Clean and friendly environment. Highly recommended this gym
Fantastic experience: Fantastic range of equipment and friendly staff. Keegan was extremely welcoming and supportive on my first time in the gym and over the past few months.
Fantastic experience: Excellent staff, welcomed me and inducted me in a friendly place. Everyone is supportive and happy to give advice on technique and sets to improve your health.
Fantastic experience: Fantastic gym to attend at anytime of the day. The staff are friendly and very helpful. Equipment is always clean and tidy. Would definitely recommend going.
Fantastic experience: Top-notch gym with a wide range of high-quality equipments, spotless hygiene standards, and an expert team of professional trainers. The perfect place to achieve your fitness goals!
Fantastic experience: Fantastic and enthusiastic staff. Simone runs a friendly and clean gym. Love the place
Fantastic experience: A great place to blow off steam. The gym boasts a wide array of exercise equipment as well as a plethora of different classes to involve yourself in. The staff here are friendly, always approachable and well informed should you need their assistance.
Fantastic experience: Previously used other gyms however Covid hit&lost love for it… Tried the gym group in South Shields&the staff are so friendly&really helpful Simone was amazing showed me everything throughout. A friendly&positive place to workout or even for some socialising. Great place.
Fantastic experience: Great team, amazing classes cannot wait to visit!
Fantastic experience: Over the years I've been to many gyms, a start/stop commitment, never felt at ease. In the amount of time that I've been going to gym group, I've felt at ease, enjoy the equipment, easy to use and the staff are always approachable to help and give advice.
Fantastic experience: From Gym avoider to Gym enthusiast! I've been using this gym religiously for 14 weeks and always feel comfortable. The staff are super approachable and are always maintaining cleanliness. The monthly superset emails are great for us with a competitive streak as it shows what percentage you are in within the North East for your gym time. There's always in house competitions to get involved with and organised events to get to know others who use the gym. Strongly recommend PT Sessions with the experts, I'm currently working out with Simone and I've never felt stronger or happier - she's been a blessing!. Added bonus: the showers are actually lovely and warm.
Fantastic experience: Been training with Eve Gatens since October and I absolutely love working with her! Always pushes me to my limits even when I don’t think I can do more. My strength has improved massively in a matter of months and I genuinely enjoy coming to the gym now and feel comfortable about how to use each machine on my own when I’m there on my days without Eve. It’s always nice to see friendly faces when I come in, the staff are very accommodating and get to know you better each time.
Fantastic experience: Not going to lie, I was one of those people who never imagined ever using the gym. When I first signed up in March last year I called it a "fad" and wondered to myself "I wonder how long this will last". June, July, August, rolled round and the fad was surly fading. I took a chance at going to one more class - turned out it was the best thing I could have ever done. Got speaking to Keegan Wilson who has completely transformed my fitness life. I told him everything about myself - not being confident on machines, never lifted a weight in my life, can barely move around without getting a nasty sweat on - and he created a fitness plan that worked for me. I am now a gym regular, using the machines with ease and confidence. I honestly cannot rate the gym group enough, but thanks to Keegan I know everyone in this establishment. Simone and Kev are a brilliant management team; whilst the rest of the crew and equally as outstanding and professional. They are all welcoming, even if it's just a "alright?". But I have to give a lot to Keegan. Companies need people like him, who will support their customers. And fair play to him. Without Keegan I would have withdrawn my membership; he has made fitness a part of my life, rather than a fad.
Thanks so much for your feedback, Ryan Fallon. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We'll ensure that the team at The Gym Group South Shields is made aware of your thoughts.
Fantastic experience: Pleasant staff, good variety of equipment, CJ's circuits classes are a great challenge
Fantastic experience: Very friendly staff, good classes on constantly. CJ has been very helpful during my time training, always happy to answer any questions I might have.
Fantastic experience: Simone is the bestest of all all the best and her merry crew especially big Kev and the squad too! Seriously though this gym has the greatest of vibes created the manager and all of the staff. It’s a basic gym with a premium gym vibe and attitude because the team genuinely care and take pride in the place and every single member’s experience. I’d give this place 10 plus stars if I could my only request would be for them to introduce saunas and have ‘some’ (even just 2 or 3) treadmills at a different angle, location or just facing the gym floor rather than all of them having your back to everyone etc (I’m those customers conscious of themselves would agree!)
Fantastic experience: Excellent range of equipment, very friendly staff and is always clean/tidy.
Fantastic experience: Greay gym, staff and instructors all very friendly and more than helpful
Fantastic experience: Friendly atmosphere, lots of space and very clean. Great staff, Beth always has a smile on her face and is always willing to help.
Fantastic experience: So lovely and a friendly place to work out. Simone is so kind and welcoming
Fantastic experience: Very good environment and PTs, especially Beth who is always willing to help and give advice! Would highly recommend.
Fantastic experience: I just started at this gym in November and started with Beth as my PT around the same time. She has been great with me as a returner to the gym after a couple years away through covid, and is really understanding about any issues I’m having with any of the exercises and adjusts to make sure I’m comfortable. Couldn’t recommend the gym or Beth enough!
Fantastic experience: Excellent gym and Beth gave me some great advice on how to train my legs …. Buns of steel on route !
Fantastic experience: Awesome gym love the staff, love the atmosphere been going for almost a year x
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: I've worked with James Hewitt for a few years now and he pushes me every time to achieve my best and meeting goals I've set. He is the best trainer
Fantastic experience: Friendly, clean gym with plenty of equipment. Had PT sessions with Keegan Wilson, who listened to exactly what I wanted to achieve and helped me reach all of my goals! At each session I could feel a massive difference in myself and was feeling stronger week by week, as well as lifting weights which I never thought I would be able to achieve. He regularly checks in to see how you’re doing, and what you’d like to work towards which is so helpful. Also helped me to create new healthy habits with foods, which I’m so grateful for! Would recommend Keegan to anyone, really knowledgeable and friendly PT ☺️
Fantastic experience: Started using this gym a few years ago and started PT sessions with keegan Wilson. He motivated and helped me with my lock down weight gain and gave me the confidence to walk into the gym and use the equipment on my own. 10/10 would recommend.
Fantastic experience: The Gym Group South Shields is great value for money, has an excellent choice of equipment and plenty of room to train. The atmosphere is very inclusive and the staff are all really friendly. If you are looking for a personal trainer, I highly recommend Keegan Wilson, who has helped me with my recovery from a back injury.
Fantastic experience: The gym feels very inclusive and has a nice atmosphere. Lots of equipment and knowledgeable staff who are always happy to help. Keegan, in particular, has been great to work with, creating a personalised plan to achieve my goals.
Fantastic experience: Great space, love the classes and really enjoy PT with Keegan!
Fantastic experience: I sought advice from James Hewitt on how to supplement my weight training with cardio work to help me achieve better fat loss. James was very thorough, first explaining to me how elements of my diet may hamper my goal and gave advice on how I need to approach things. We then discussed additional weight exercises I should add to my routine as well as taking up cycle and rowing machine programmes, which were then demonstrated to me prior to my giving them a go. Overall I felt very comfortable and happy with advice given.
Fantastic experience: Great atmosphere, Pt Beth is a hard worker and always keeps the gym clean with a smile on her face
Fantastic experience: Good equipment, friendly staff and open 24 hours. Eve is always friendly and has helped me previously in the gym.
Fantastic experience: Been a member since it re-opened as The Gym Group. By far the friendliest gym about - good mix of ages / sizes/ levels of fitness. Staff are all spot on - makes coming to the gym something to look forward to. No wonder they've just won "Gym of the Year" within the group- well deserved.
Fantastic experience: Nice and clean gym with lovely staff. The PT Beth show me around, she made me feel very comfortable and answered all of my questions.
Fantastic experience: I started at the gym group in 2020 and have continued since then. I love training and various types of training and exercise and the gym offers plenty of opportunities for this. I join some of the classes and always find that the staff make it fun and they push you to push yourself and get the most out of the workout. I've made some really great friends there too and there is a great social element to the gym. The staff there are all great, incredibly friendly and supportive and always make themselves available to speak with you if you need them. It's a great place to work out and be around other people who want to train exercise and take care of themselves. And as stated there's a great social element and feeling of inclusion. I wouldn't want to go anywhere else.
Fantastic experience: I joined here yesterday in South Shields and must say how impressed I am. I received a very warm welcome , and was shown round and had an induction from the manager. . So spacious, the equipment is modern and so much of it. The atmosphere is lovely. Highly recommend and great value for money. Thank you
Fantastic experience: Great gym, friendly staff and great fitness classes. Did legs, bums & tums this morning with Keegan, really good class. Keegan is a great instructor, and his classes are hard work but good fun.
Fantastic experience: The staff are really friendly, equipment cleaned regularly. I have a PT James Hewitt. He worked on my back issue, after a bad slip on the stairs at home. After quite a few routes through physiotherapy. I decided to try the Gym to strengthen my back, met James and he got to work on my back, and many other niggles I have, he is absolutely amazing. The only person that got me pain free in my back in the 2 years that I suffered with it. Many of my friends have also took my advice to see James for their issues, and he has helped everyone of them. His knowledge of exercises to benefit injuries is phenomenal, I have a much stronger core, exercises that I found hard, are now much easier. I still have my sessions with James and thoroughly enjoy them. If I turn up with a pain in a muscle, he drops from his planned session with me, and just gets to work in helping me out to be pain free. Don’t suffer with pain, like I did, it can be unraveled back to the source and treated, usually from a tight muscle. Highly recommend James Hewitt.
Fantastic experience: Great gym with great equipment, amazing staff always there to answer questions, overall a brilliant gym!
Fantastic experience: I have worked with James Hewitt for 3 years following two hip replacements on the same leg. He has coached and guided me to overcome the trauma and achieve an excellent level of fitness not often experienced by those of us who are often termed senior citizens
Fantastic experience: James Hewitt excellent class on a Tuesday morning - fit pump. He’s a fantastic instructor and personal trainer..
Fantastic experience: Great gym and anyone looking for strength and conditioning coaching tailored specifically for you, see James Hewitt. Very knowledgeable PT.
Fantastic experience: Friendly team. Good facility. I had some PTs with James Hewitt to help with a knee injury, highly recommended. James provided some soft tissue release at the beginning of the sessions which gave me a lot more movement and we progressed with some strengthening exercises around my knee which have helped a lot!
Fantastic experience: Great gym and very friendly staff. I used James Hewitt for rehabilitation after injury. An amazing coach well recommended.
Fantastic experience: I have attended this gym and struggled initially with a long term. Injury that I have had. I attended a stretch class and met James Hewitt, I was intrigued by his knoweledge. I looked. On the board to se what her was all about and then decided to approach him to book a private consultation to see what her could do to help with the rehabilitation of my knee. He read the scans and then helped me understand it further, he then assessed my movement and put a plan together, since doing these exercise I have less pain in my. Knee and able to achieve more in the gym. Very grateful for his knoweledge on nutrition and supplements also. I would certainly reccomend James Hewitt for any looking for rehabilitation at the gym.
Fantastic experience: Brilliant gym with a good atmosphere! Staff are very polite and friendly (especially my favourite Beth!!) Lots of equipment available and the classes are great too.
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