Information about The Gym Group Southend
SS1 1PP, Southend-On-Sea
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about The Gym Group Southend:
The Gym Group Southend is a highly regarded fitness center located in Southend-On-Sea, United Kingdom, known for its friendly and supportive staff. The gym offers a wide range of high-quality equipment, making it suitable for various fitness levels. Members appreciate the clean and well-maintained facilities, with changing rooms and showers that are always tidy.
Some of the key positives include:
- Friendly Atmosphere: The gym is described as a welcoming space where members build friendships and support each other in their fitness journeys.
- Variety of Equipment: There is an extensive selection of machines and free weights available, providing everything needed to achieve fitness goals.
- Affordable Membership: Members report that the pricing is reasonable, making it accessible to various individuals, including students.
- Great Classes: The gym offers quality classes run by knowledgeable personal trainers, which have been well-received by attendees.
- 24/7 Access: Being open around the clock allows members to work out whenever it suits them.
While the gym mainly receives positive feedback, some users have pointed out a few concerns:
- Peak Time Crowds: There are mentions of the gym getting busy during peak hours, making it sometimes challenging to access needed equipment.
- Class Organization: A few members have raised issues regarding the organization of certain classes, expressing a desire for instructors to arrive earlier to set up the space.
- Cleaning Stations: The removal of cleaning stations for equipment has made it challenging for some to maintain cleanliness after use.
Overall, The Gym Group Southend stands out for its vibrant community feel, excellent facilities, and a commitment to member satisfaction, making it a great choice for anyone looking to improve their fitness.
Services, Machines and Guided Classes
The Gym Group Southend: Opinions
Fantastic experience: I am considerably older than most members of the gym, and the option of having an "off-peak" membership suits me fine, this doesn't allow me to visit between 16:00-20:00 Monday to Friday which isn't a issue for me. I already had a workout plan, so I have little need for a personal trainer, but the ones I have seen are very friendly and helpful. There's enough equipment to go around, and some to spare. The changing rooms and showers are kept clean and tidy, and all in all, it's a good place to be.
Positive experience: Solid gym, loads of kit. Anything you're likely to need. Only thing I don't like is they got rid of the cleaning stations. So it's not possible to clean kit after yourself unless you bring your own cleaning stuff. Odd choice imo
Fantastic experience: Clean
Fantastic experience: Price is good for the value
Fantastic experience: Great place to get fit and make friends.
Fantastic experience: Only thing gets a bit busy
Fantastic experience: Always good sometimes a little busy but generally no problem getting a bench or machine.
Positive experience: Great equipment and good price overall
Hi there, thank you for your feedback.
Fantastic experience: My second home
Positive experience: I've been coming to this gym for 2 years and enjoy the facilities and cheap price. However, I've become fed up with how unorganised some of the classes can be. The class on Tuesday and Thursday at 5:30 is the main issue for me, the instructor doesn't clear an appropriate space to use and shows up a couple minutes beforehand. I'm not always able to move my own equipment due to its weight, and it makes other gym users move out of their spaces as well. I've lost count of the amount of times I've had to move because someone starts slamming weights or doing burpees right next to me. I try to make a point to stay there regardless and give myself enough space but this still gets invaded. I'd appreciate it if instructors showed up a few extra minutes beforehand, normally the only notice you get that a class is starting is the instructor showing up with a whiteboard (although I appreciate the classes are listed on the app)
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Negative experience: Impossible to workout Gym filled with teenagers who do anything but workout I’ve seen literal children walking around this gym, although a lovely and clean gym with reasonable prices them reasonable prices come at the cost of waiting for every single machine
Hi there, thank you for your feedback.
Fantastic experience: Love this gym, staff are lovely and the gym is always clean.
Fantastic experience: Quality gym. Staff are incredibly helpful and friendly
Fantastic experience: Great members of staff and great atmosphere all round definitely recommend
Positive experience: great gym. Staff are very helpful and friendly.
Thanks so much for your feedback, Ava Goodley.
Fantastic experience: I come here everyday I love to train here it’s the best part of my day
Positive experience: My pin has not worked since buying my membership and I have spoken to a few workers and it still hasn't been sorted. However, the gym is good itself.
Thanks so much for your feedback, Niamh Payne. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Positive experience: Great gym to get your workout done, a lot of equipment available, but there is no seated leg curl machine but there’s alternatives. Hopefully upgrades and improvements are coming. A cold drink Fountain would be nice . The staff are great and lovely, including the PT’s. And cleaner.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I come here all the time it’s such a fantastic gym. The Staff are all lovely, I couldn’t recommend it enough. There’s enough variety of machines or weights for everybody to use. Jess who works there always goes the extra mile for everybody. The girl is full of positive energy and brings a great atmosphere to the gym.
Positive experience: Please slow down the music you are playing it too loud Equipments are average but they do the job
Thanks so much for your feedback, Talha Rajput. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Fantastic experience: very very good gym
Fantastic experience: This gym is the best in the world 10/10
Fantastic experience: The gym is excellent there is alway a welcoming smile from staff and the gym is always clean and friendly I can’t complain could do with 50kg plates lol
Positive experience: Friendly gym. Lots of variety of equipment and cheap membership relatively.
Thanks so much for your feedback, Henna Sattar. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Fantastic experience: Very good gym Friendly staff and clean facilities Low cost
Fantastic experience: Good facilities, amazing staff :)
Fantastic experience: Excellent gym and staff are amazing and very helpful I can’t find a fault 5 stars needs 50kg plates
Fantastic experience: Amazing team , very very friendly , clean , recommended the best gym
Fantastic experience: Great gym with everything you need. Good selection of classes to cover all abilities and needs. Shout out to our top girl Jess and her team xxx
Positive experience: Really lovely staff and well kept gym. Great classes too! Xx
Thanks so much for your feedback, Elise Prosser. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Fantastic experience: I started at The gym group back in 2023 and can honestly say that it's such a great gym. The staff are friendly and always on hand to help out. The gym equipment is clean and well maintained.
Fantastic experience: Been really enjoying the classes at the gym! Especially fit pump and 20/20 with Amanda, HIIT with Ewa and combat with Josh!
Fantastic experience: Very friendly staff highly recommend especially Jess she is amazing and so confident building X
Fantastic experience: I’ve always been super anxious about going to the gym, but one of the trainers here, Jess, has really motivated me and given me a lot of confidence. I’ve now got a proper gym routine and I’m really enjoying working out - a huge thank you to Jess, I couldn’t do it without her!
Fantastic experience: Amazing gym with loads of equipment and lovely staff
Fantastic experience: Very affordable as a full time student, friendly staff and always nice and clean
Fantastic experience: Very good gym, wide range of equipment and good atmosphere
Fantastic experience: I really enjoy coming to this gym. The staff are welcoming and the machines are always in good condition. The atmosphere is great and people are polite and courteous. I started with a PT at the gym called Jess who has been fantastic and encouraged me in every way to reach my goals and support my journey in the gym. Definitely recommend to anyone.
Positive experience: Great gym. Super clean throughout. Reasonable monthly fees. I have been to many locations and did notice this location does not have a seated hamstring press machine or a seated Lateral Delt Raise machine like many other locations I have been to. Other than that no issues for me.
Thanks so much for your feedback, Tony. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Lovely and clean gym been going for a long time however slightly busy on peak times
Thanks so much for your feedback, Owen Storey. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Southend.
Fantastic experience: I love training at this gym!
Fantastic experience: 10/10 really nice helpful staff
Fantastic experience: Very enjoyable, no problems what so ever and ive had enormous progress here, love it
Fantastic experience: Great gym, friendly and helpful staff
Fantastic experience: Best gym in town! A real social hub, met these guys here, now we work out together every day :)
Fantastic experience: Working with Jess is great, she uses all of the right equipment and shares the best techniques to get the most out your workout. She creates a great environment which builds your confidence and make you feel your best! Thanks Jess!
Fantastic experience: Excellent classes, equipment and people.
Fantastic experience: Clean gym and friendly atmosphere
Fantastic experience: Me and my girlfriend have come here for a couple months now and have really enjoyed the experience and atmosphere.
Fantastic experience: Really friendly staff and environment to be in. Everyone is very welcoming and machines and equipment are always clean and functioning accuratley!
Fantastic experience: Lovely gym with great machines
Fantastic experience: Been a part of the gym for about a year now. I always had gym anxiety but the staff especially my PT Jess have helped a lot with confidence. Great gym, with really friendly staff. Other gym goers are also helpful and I find you can always ask for help or advise.
Fantastic experience: Very Clean , open 24 hours 7 days a week
Positive experience: Wonderful
Thanks so much for your feedback, Sam Mason.
Positive experience: clean gym, with wide range of equipment. Friendly staff.
Thanks so much for your feedback, laine robson. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities.
Fantastic experience: I've been a member of the gym for 3 years now love it here have been training with jess for 6 months love this girl she's so good at what she does and I've seen great results all the staff are always friendly nothing is to much gym is so clean and that must be a mammoth job I have nothing negative to say everyone is so helpful including other gym goers massive shout out to jess so glad I took the step to sign with her ❤️ and signing to the gym
Fantastic experience: Great gym
Positive experience: I just want to say please people if you are looking for a place to train your self please can you come to the gym group in southend on sea good people and good staff.!!
Thanks so much for your feedback, Simbarashe Chimanga.
Fantastic experience: She was an absolute diamond. Gave me everything I needed
Fantastic experience: Been at this gym for over a year and have nothing but a good experience, lovely, helpful staff and and well supplied gym
Hi there, thank you for your feedback.
Fantastic experience: Fantastic experience, very friend staff
Fantastic experience: I go to the gym for classes predominantly and they are excellent. The PTs that run them are lovely and knowledgeable. They push you to do your best and are really enjoyable!
Fantastic experience: amazing classes especially josh and ewa! always aim to do 5 days a week. ewa is hilarious and pushes us all to do our best always!
Fantastic experience: Classes are really good at a range of times with different levels for everyone.
Fantastic experience: I used to be so scared of the gym and found training on my own really daunting! I began my gym journey at The Gym Group initially with a friend… whilst there I met Jess, a PT working at The Gym Group. Since working with Jess I have gained so much more confidence in myself and I now attend the gym on my own. The Gym Group is such a good price, affordable for a lot of people! There’s a wide range of equipment and the staff are always available to help if you are unsure about what to use and how! I completely recommend The Gym Group and also getting yourself a PT like Jess if it’s something in you can afford.
Fantastic experience: An extremely warm gym (despite the constant queue for the leg press). Everyone is so helpful and welcoming. Especially Jess! She’s a fabulous PT, role model and friend. Wouldn’t think of training anywhere else!
Fantastic experience: Solid gym
Fantastic experience: jess is superb trainor! super friendly!
Fantastic experience: I've been training here for 7 months, it's the best gym I've ever trained in 7 years! I love this academy ♥️
Fantastic experience: Use this gym everyday the facilities are always clean, the staff are always pleasant and polite especially jess always smiling and happy !!!!!!!!
Fantastic experience: The gym is a great and friendly place for anyone great PTs!!
Fantastic experience: Home from home, great atmosphere, good people, great staff l. Wouldn't change it
Fantastic experience: I have absolutely loved this gym and the people in it!!! I started back in October 2023 not knowing much about working out etc... I then met the lovely Jess in January 2024 and started my fitness journey with her!! Since then I've hit so many new PRs, I've made so many new friends and am loving life!!! Everyone at the gym are lovely whether that is the staff or the people everyone is so helpful!!! This gym is 24hr so it can work around your schedule/time and it tells you how busy or quiet the gym is aswell!!! If you're looking for a gym to join and not sure where, I highly recommend the Gym Group!!!!
Fantastic experience: Great gym, clean facilities , fun classes and the people are lovely. Highly recommended
Fantastic experience: Amazing gym and with really good facilities. Big shoutouts out to PT’s Amanda & Ewa
Fantastic experience: Nice and clean. All equipments in working order and being cleaned regularly
Fantastic experience: 5 stars for Jess : she helped me to find a stolen item!
Fantastic experience: Nice standard gym. Very clean. Been going almost a year. Decided to get a personal trainer to help bring my work out to the next level. I went with Ewa and honestly was the best decision I’ve made. She taught me so much and I feel a lot more confident at the gym. You guys need a personal trainer, I would recommend her!! 10/10
Negative experience: It's OK, but not my kinda gym, too crowded at one point
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Awesome staff, nice gym, clean and looked after
Fantastic experience: Its good
Fantastic experience: Clean gym, all the staff are nice and the equipment is great!
Fantastic experience: It’s a great gym, lively staff great place for anyone
Fantastic experience: Great service Clean and friendly gym
Negative experience: Cardio equipment is at least 10 years old and a number of the treadmills showed signs of heavy wear and tear with at least one actually having a broken interface. Weights section is adequate, but you will have to wait or work in with someone during peak times. You really get what you pay for here, inexpensive= below par equipment.
Thanks so much for your feedback, Will Gleed. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Fantastic experience: Great, cheap gym
Fantastic experience: Busy but clean and tidy
Fantastic experience: Everything we need that is crucial is here at the gym
Positive experience: Excellent gym with plenty of equipment. Dumbbells to 50kg frequently tidied by staff for easy use :-) Showers cleaned regularly. Plenty of free parking, shame no bike sheds/covers :-( Lockers emptied frequently, shame there are not more of the larger ones which are usually full. Hooks inside some lockers if you're lucky. Friendly staff and company 6 monthly refurb keeps it in good condition. Competitive price structure keeps it busy.
Thanks so much for your feedback, Richard Uren. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Great equipment for a commercial gym, but gets SUPER busy
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: My new gym, clean and not too busy
Fantastic experience: Great staff and very supportive and helpful and nice equipment But the classes are amazing
Fantastic experience: My gym! I absolutely live every minute I spend there. Great space, great ventilation system. Very affordable and they have all equipment needed. You do have to come with your own band loops and skipping rope.
Fantastic experience: Great gym, very affordable, open 24 hours...
Hi there, thank you for your feedback.
Negative experience: Tube door doesn't work properly and I have been in this gym from 8 months but tonight when I try to go inside the door didn't open.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: I haven’t really spoke to the staff but they seem nice, a great price gym and with a good variety of equipment
Thanks so much for your feedback, Connor Fox. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: It's a 'The Gym' - they are all the same to be fair. Great price - decent location, good range of fairly cheap equipment, but unless you're Ronnie Coleman you don't need more than that. Losing stars for the STENCH in the men's changing rooms - just get an extractor fan going or something lads
Thanks so much for your feedback, Lewis Saville. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Positive experience: It is always very messy. They removed weight racks and now the weights are all over the place. Management must be careful
Thanks so much for your feedback, Julian Hartley. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Southend is made aware of your thoughts.
Fantastic experience: Lovely place to work out, spacious and clean.
Fantastic experience: Excellent value for money gym with loads of free classes. Highly recommend
Hi there, thank you for your feedback.
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