
Information about 1GYM
Opening hours
- sunday: 8h-18h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 8h-18h
Our comment from FitFit UK about 1GYM:
1GYM, located in Newport, United Kingdom, is a spacious and well-equipped fitness center that has garnered positive reviews for its excellent facilities and friendly staff. Guests appreciate the wide variety of equipment available, which caters to different training needs, making it a popular choice for both beginners and experienced gym-goers.
Highlights of 1GYM include:
- Extensive range of machines and free weights, ensuring minimal waiting time for equipment.
- A clean, welcoming environment that fosters a positive workout atmosphere.
- Informative and friendly staff who are eager to assist members.
- A café offering healthy snacks and drinks, contributing to a pleasant community feel.
- Well-maintained changing rooms and shower facilities.
- A variety of classes that cater to different interests, encouraging a vibrant fitness culture.
While 1GYM has received many accolades, some users have experienced issues related to membership cancellation processes and unexpected fee changes, which indicate that improvements in customer service and communication could enhance the overall experience.
Despite these concerns, the majority of feedback highlights that 1GYM is a fantastic place to exercise, with an atmosphere that keeps patrons coming back for more!
1GYM: Opinions
Fantastic experience: Love this place!
Negative experience: Please return my money back. I requested membership cancellation for over 30 days. But you still took one more month's payment and then cancelled.
Fantastic experience: Excellent gym great selection of equipment and friendly staff
Negative experience: I do not recommend this gym due to lack of respect for families with children... When purchasing a weekly subscription for my fiancée, we were not informed about the ban on entry with children aged 0-6. At the second entrance, the girl from the reception only allowed us to enter the green zone, so we did training there as she asked to do so, on the third day, the manager also allowed us to enter with our child and she had no problem with it after explaining that we had been allowed to enter this way before, but on the last day ( 14/06) we were rudely treated... the girl at the reception told us that we would not be allowed in . we bought and consumed a pre-workout which is not very pleasant unless you overtrain... she looked at us all the time like an enemy and did not let me explain that today is my fiancée's last day in this country and we have agreed with the manager that we will still enter the last day... I think that for a client who pays for a subscription, food, supplements and pre-workouts, I should be treated a little differently and not in such a primitive way... I finally gave up on this gym...
Fantastic experience: Good gym with loads of machines. Good for many types of training, no specialist powerlifting or Olympic weightlifting stuff to speak of. Great classes with Marcus
Fantastic experience: When ever I visit family in Wales I make the trip to 1GYM which is amazing. I would move to Wales just to train here everyday has to be on your gym visit list if you like to travel
Fantastic experience: Best gym in Wales and South West. Plenty of equipment and never have to wait.
Fantastic experience: Nice place every thing there you need. Friendly staff to.
Fantastic experience: Great gym.
Positive experience: Great gym, lots of equipment. Only minor issue is the temperature- really cold (finger numbing cold) but I guess it’s not easy to get a temperature that works for everyone
Negative experience: Company ties you into a 12 monthly contract. Does not advise you of this until you’ve signed up. (Nicely tucked into their T&CS). I advised them I can no longer continue this due to a medical issue but they do not make cancelling this easy at all! Good luck if you have a life changing injury you will still have to continue to pay this membership. Disgusting company practices. Awful customer service over the phone and via email. Why I owe you a debt for a further service you have not yet provided I will never know!
Fantastic experience: The best gym that I’ve ever used by far!!! :)
Fantastic experience: The best gym I've ever trained in and everything is very clean. The atmosphere is very good and the staff is very friendly.
Fantastic experience: The most amazing gym!! The best place to get bigger!!!!
Fantastic experience: Great gym , I’m a member, amazing range of facilities
Fantastic experience: Fantastic facilities and classes
Fantastic experience: Excellent facility with a station to train every body part with plenty of opportunity for free weight excercises too. Enough lifting platforms for everyone. Spotlessly clean throughout, plenty of space I'm the changing rooms and a wide selection of foods and drinks in the cafe.
Fantastic experience: Friendly staff, good selection of equipment, nice layout and gives off a good vibe to someone who's never been to a gym before.
Fantastic experience: Fantastic gym with an abundance of equipment. Its really well spaced out and you'll have no issue for getting on a machine during your workout. Really good atmosphere and the shop and coffee bar are a bonus. I only signed up for a week, due to travel in the area, but wished they had a similar gym where I lived.
Fantastic experience: All the staff here made my first time here special. They were all smiles and positive from the moment i stepped in. Thank you to Andy for showing me around. I had a successful workout very clean and will be coming back excited.
Fantastic experience: Great gym. Loads of equipment. Never busy.
Fantastic experience: Great experience, quality kit and priced very reasonably
Fantastic experience: Honestly a great gym. I have tried countless gyms in Newport and haven’t found any other better than this one I am a big fan of all of the trainings facilities such as a dedicated cardio area, cables, free weights and so much more! The shop area is amazing with thousands of different protein powders in addition all of the staff is always really happy and always smiling all and all I love this gym and will continue to come back
Positive experience: Good experience, price is a bit steep still but with the vast majority of equipment and maintenance, it's better than the gyms nearby
Fantastic experience: Best gym ever staff are amazing gym is clean
Fantastic experience: Its the best amd most equipped gym that I have had the privilege to workout and train in. If you can't achieve your goals here then you can't achieve them anywhere.
Fantastic experience: Brilliantly presented, well equiped gym with friendly and very helpful staff
Fantastic experience: I go to the Chiropractor who is located inside the gym. All staff are cheerful and friendly
Fantastic experience: Really impressed by this Amazing Gym, huge choice of equipment. Machines that arent available at other gyms. Reasonably priced. Clean. Great cafe and shop. Music good. Lighting great. Really impressed. Plenty of space.
Fantastic experience: Great gym, properly equipped, with enough racks that you don't need to fight for one. Good selection of proteins and powders both to buy and and make shakes for you on the go. Definitely recommended and I will keep coming back.
Fantastic experience: Been here for a free trial absolutely amazing gym
Fantastic experience: Very welcoming. Great diversity of equipment, large open spaces and a tone of racks, so no issue with having to weight for equipment.
Fantastic experience: Loadsa variety, spotlessly clean , quality staff, rest area, and supplement store
Fantastic experience: Best gym ever in Wales nice and clean ppl is lovely and stuff is lovely
Fantastic experience: The best gym I’ve been to the whole time I’ve been in the UK. The gym is spacious, clean, easy to access, is loaded with new equipment, provides bathrooms with showers, and has some shops that helps make it a one-stop shop. It’s also affordable. I can’t recommend this place enough.
Fantastic experience: Great gym, very polite helpful receptionist with great customer service skills. Equipment is tip top and plenty of it.
Positive experience: love the gym but shuts way too early on the weekend,
Fantastic experience: Well equipped, friendly service and atmosphere
Fantastic experience: If you like working out join in
Fantastic experience: Fantastic hospitality
Fantastic experience: Really good place to go!
Fantastic experience: I love this place, great equipment and nice stuff working there!
Negative experience: Used to love this gym but after they withheld almost £70 of my money my opinion changed. I had a membership where I paid £200 for a year. However when we went into lockdown I still had 4 months left of what I’d paid for. I was advised that when they reopened they wouldn’t be honouring my contract. They would not provide a pro-rata refund and the only way I would receive my remaining 4 months was if I signed up for a 12 month contract at £50 a month. They would then add my remaining 4 months on to the end of my 12 months. Given the current situation with the pandemic I don’t have money to go from £16 a month to £50 a month. Having already taken my money they should not have the right to withhold what I’d already paid for. Will never trust this gym with my money ever again.
Fantastic experience: Best gym in Newport by a very long mile. Amazing facilities and equipment, super friendly staff and knowable PTs and an extra bonus with the recently refurbished cafe and work area. Cannot recommend enough.
Fantastic experience: Price is a bit expensive , but your paying for convenience, never need to wait for equipment , really big and not crowded
Fantastic experience: Just joint this gym but already in love with it. Have went for the hot yoga and bootcamp classes and have to say it was amazing. Also this gym have lots of equipment that I've never seen in any other standard gym or leisure centre.
Fantastic experience: Best equipment and atmosphere around!
Fantastic experience: Real stuff.
Negative experience: Used to think this place was great until they reopened after lockdown and increased the prices without informing existing members. A small increase? Absolutely not. Used to be £20 per month. It’s now a whopping £50 per month with no warning! I understand an increase in a price but absurd to increase it by £30 when people are trying to get back on their feet. Will not be joining as I had originally planned.
Fantastic experience: Great facilities, even at peak times I've managed to use all the machines I wanted to .
Fantastic experience: Simply the best gym in South Wales with a fantastic team of coaches.
Fantastic experience: With the recent redesigned layout the place feels even bigger (and it already felt huge). So many squat platforms and free space to do sledge pulls/pushes walking lunges. Quite easily the best gym I've been member of, I enjoy my workouts here, the atmosphere is amazing. If you're looking for a good vibe environment to smash your squats and deads or are just serious about Training overall then look no further than One gym.
Positive experience: Great gym so much space and the equipment is spot on for alot of fitness needs. Great reception and supplements fornsale also.
Fantastic experience: perfect
Positive experience: Initially i was very impressed with the facility however as the year unfolded I found myself fighting for space in my particular workout area due to the classes continually encroaching the combat area let alone the class members kit bags and when my annual membership expired early (despite being paid) it rendered my access card and class booking facility as useless, I was not supplied with any satisfying answers despite talking to 3 different staff members and no reply from the co owner despite emailing him direct-Very disappointing, needless to say I did not renew my membership. Great gym but lacking outgoing staff and customer service.
Positive experience: Loads of equipment, you can always access something even when it's really busy. No water fountains which I found strange as I have never been to a gym were u could could not access water.
Fantastic experience: Best gym in Newport
Fantastic experience: One of the best gyms I have ever been to
Fantastic experience: Best gym in Newport. Amazing equipment, huge floor and never waiting do carry out an exercise. Would highly recommend this gym. 2nd best gym to ever be in Newport, 1st being next generation fitness!
Fantastic experience: Great layout, loads of room, good atmosphere with friendly staff.
Fantastic experience: Love the place
Fantastic experience: Really good gym, absolutely loads of equipment. Peak times are busy but there are so many work stations and benches that you're unlikely to have to wait for anything. No air con was a struggle through the summer.
Fantastic experience: Best gym in Newport
Fantastic experience: Great gym with a bit every thing and plenty of space and machines to work out
Fantastic experience: Im a member
Fantastic experience: Best gym in Newport
Fantastic experience: Great gym, if not the best I've ever used. Never waiting around for kit because there's so much of it! The girl that served me at the desk was really friendly (and good looking). Great price too. Will definitely be returning again!
Positive experience: Visited from Canada. Massive gym. Two things surprised me a little. First, no one was cleaning equipments after themselves and secondly, there were not enough weights around the gym :( would have been a five star review
Fantastic experience: Best gym in south wales. Plenty of motivation. Plenty of equiptment and a protien store next to gym what more could you need. Staff are great also.
Fantastic experience: V v v large gym, extensive free weights and Cross fit area. Friends tell. Me classes are great, even have kids fit etc
Positive experience: Music could be better. Too much rap music not really my sort of music to work out too.
Fantastic experience: Best gym I've ever been a member of. Brilliant range of classes. Lots of gym equipment. Massive area at the back of gym.
Fantastic experience: Everything about this gym is phenomenal. Having used over 60 gyms, this gym is definitely joint top with their sister gym in trefforest
Fantastic experience: Great Gym. Love the bar serving drinks. Changing rooms are nice, and the showers are warm :) Plenty of equipment and classes, although I'm only using the treadmills at the moment. There's always several available when I turn up at 4pm, peak times don't seem to affect availability too much which is great
Fantastic experience: Best gym in Newport!..
Fantastic experience: will fill in later
Fantastic experience: Impressive, not only by the size but the amount of equipment available to use. The facilities are of great standard. You can chill and have coffee/tea with a selection of cakes and protein bars as well as a hot meal if you prefer. This is not your normal gym!
Fantastic experience: Massive playground with a coffee and supplement everything you need in in place price for everything is absolutely amazing
Fantastic experience: Great gym ,excellent equipement Well managed this is the best gym I've used and it's so big that it never seems crowded also a really good cafe which serves great coffee and healthy snacks. This gym is in a different class to all the other gyms in Newport.
Fantastic experience: Good bodybuilding gym with moderate functional area
Fantastic experience: Visited on a trial pass last week - brilliant gym, plenty of space to move freely, heaps of equipment in cardio, free weights, machines and more. Clean and tidy, friendly staff. Will be returning
Fantastic experience: Great equipment, friendly staff
Fantastic experience: Has everything you need in a gym, and then some.
Fantastic experience: Came earlier to look at the gym to see if it was worth joining, was impressed at the range of equipment and the many benches, a guy named Joe showed me around, was very helpful and answered all my questions. Top notch equipment, with a good variety of free classes with your membership. Nicely tailored place with a well thought out design; which includes a 45m indoor track. No steam or sauna room but they do have a hot yoga room.
Fantastic experience: Hands down the best gym you will visit.
Fantastic experience: This is the best gym in the uk. Its better than the big American gyms. All of the equipment is the best you can get to build muscle and cardio. There is lots of space so your not squeezing past people and you can train comfortably. I love this gym and would recommend to every one to come and have a look.
Fantastic experience: Great new class tonight thanku and kids fit great again
Fantastic experience: The best gym in Newport
Fantastic experience: This is a gym you will definitely stick too! it’s so big! Not matter what your doing you have room. I’m not a fan of any gym or exercise, But Alex and his team have done such amazing job at doing something completely different... it’s addictive, the atmosphere, the equipment, the classes plus the food is bloody lush!!! 100000% recommend ♀️ ️♀️ keep up the great work !
Fantastic experience: Great gym, friendly staff, great food, fantastic equipment!! I could go on all day.
Fantastic experience: Amazing gym absolutely obsessed! Looks great inside and whoever made the artwork on the wall really makes the gym have nice vibe! Definitely recommend this gym!
Fantastic experience: Amazing gym, good atmosphere in there which makes it a nice place to train! Loads of variety of different types of equipment. Easy to change up your programmes regularly here with so much to choose from! Anyone looking to join a gym this is hands down the best gym in newport.
Fantastic experience: One gym has certainly lived up to its expectations for me! Owners are so friendly and helpful. I couldn’t remember my log on details to reset my password after getting a new phone and they were straight on it sorting it out for me! There is so much equipment but the quality doesn’t suffer because of this. I am so happy that I am no longer spending time in the gym waiting for equipment! The variety of equipment is also brilliant, being able to exercise muscles I didn’t even know I had! It’s a huge space with something for everyone, cannot fault it!
Fantastic experience: Massive gym, loads of equipment! Great staff and cafe area. Something for everyone. Love this place.
Fantastic experience: Top quality gym with everything you need and plenty of it. No waiting around to complete your workout.
Fantastic experience: Best Gym I've been to.
Fantastic experience: Extremely impressive facility, with plenty top quality machines and equipment that enable a good work out on whatever part of the body you wish to work on. Staff are very helpful and take a genuine interest in you as a client, which makes for a very positive atmosphere - something I’ve not come across with other gyms I’ve been to. Membership is quick and easy - no fuss, no hassle and really good value for money. Very highly recommended.
Fantastic experience: What a facility, great classes, equipment and really good social feel to the gym. Much better than the the chain gyms newport is full off.
Fantastic experience: A huge gym, friendly staff, top quality equipment and great classes.
Fantastic experience: The gym is very spacious and has a lot of top quality equipment that work all of the body. The gym also has rooms for spin and other exercise classes instructed by nice people who know what they are talking about and know how to help people achieve their goals.
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