Natural Fit

Negative experience: Shame the spa is never working properly. Sauna, steam room and Jacuzzi are not hot enough, there’s always a problem going on. Honestly I think this gym is a waste of money. You pay a lot for a poor service. The Café is another problem, it’s the same staff who does the classes, clean the gym and attend the bar, most of them don’t know how to do the job properly. Really needs an improvement.

Negative experience: Book this hotel at your Peril!I was a member at the health club for close to 2 years. Recently, as I was leaving the club I passed through the electronically controlled gate, only to find it closed back on me jamming my right knee in the heavy glass barriers. I let out an agonising yell only to be told that I had passed through the gate too quickly! Later on complaining to the General Manager, there was no real apology and the same ‘line’ was taken, despite common sense dictating that under no circumstances should an incident like this happen with modern electronic light sensitive security barriers , if it was working properly! .I later found out that there were two buttons under the desk that could over-ride the barrier. To this day I am not sure whether the gate was faulty or someone accidentally pushed a button, but the attitude of the staff absolutely stinks!!!

Positive experience: Charming facility, spotless and serene, providing a tranquil environment. However, the café service requires attention. On three separate occasions, including today, I experienced a wait of over 45 minutes for a simple order of poached egg on toast, with today’s wait extending to an hour before any food was served. Each time, there was a lack of updates on the delay until I expressed my impatience by standing up. It would be advantageous for the establishment to focus on staff training to enhance service quality. While unexpected issues can arise, maintaining open communication with patrons is essential and should not be overlooked.

Fantastic experience: This place is absolutuely awesome. The environment is impecable with the lounge, spa and the great colour bright spacious fitness studios.I love the great selection of healthy menu options they offer. The staff are very kind, welcoming and friendly. The personal trainers are polite, professional, and are really great at all the trainings and classes. There are also beautiful mix of different type of exersice classes for everybody's preferences.I can't recommend it enough, its really a nice place to work on your health amd wellness goals with ease and joy

Negative experience: Nice place

Fantastic experience: This is why I've signed up to natural fit it's peaceful in there and it's really really nice and clean facility

Positive experience: I think I’ve finally found my happy place, the experience was really good and I would recommend to others. It’s also nice too see them hiring a range of people. I’m all about diversity. This place ticks all the boxes.

Fantastic experience: Came to see if I could come book a massage for my mother, though the worker (who's name I believe to be Alfie) informed me that massages are for members only, he was extremely kind and explained to me how my mother could apply to be a member if that's what I wished to do so. Yours sincerely Henry P. Gatt.

Fantastic experience: I’m really impressed after my first week at natural fit equipment and facilities are working fine. Friendly staff and members. I think it’s the first time I been to a gym sauna and no one is complaining about some gym issue with facilities. Not cheap but I’m beginning to think it’s great value for money. Keep up the good work!

Fantastic experience: Bloody brilliant!! A real slice of luxury and the staff are wonderful!

Positive experience: Was given a tour of the facilities last year - absolutely beautiful. Friendly and helpful staff.

Fantastic experience: This is what I've been waiting for right in the heart of the town centre! A beautifully designed, laid out and professional spa which is absolutely perfect for everything I need to continue my health & fitness progression which started at the beginning of the lock down! The facilities are first class with high-tech equipment, state of the art 'workstations' to do virtual fitness sessions and some amazing class options. The entire club has been planned to perfection, the bar and cafe area is comfortable, relaxing and with friendly staff. Finally, somewhere to call a second home!