Complete Fitness Ltd

Information about Complete Fitness Ltd
Opening hours
Complete Fitness is described as one of the friendliest gyms in Norwich with excellent equipment, friendly trainers and great facilities including parking - only 7 minutes from the centre.
Our comment from FitFit UK about Complete Fitness Ltd:
Complete Fitness Ltd, located in Norwich, United Kingdom, is a highly regarded gym known for its excellent facilities and welcoming atmosphere. Users have shared their positive experiences, highlighting numerous attributes:
- Well-equipped gym with a diverse range of equipment suited for various training styles, ensuring that everyone, from beginners to advanced athletes, finds what they need.
- Friendly and helpful staff who are dedicated to creating a pleasant environment. Many members appreciate the supportive nature of the trainers and personnel.
- Spacious layout that avoids overcrowding, allowing for effective training without the hassle of waiting for equipment.
- 24/7 access enabling flexibility for members to train at their convenience.
- Positive community vibe where members feel comfortable, fostering both individual and group training.
Despite the overwhelmingly positive feedback, some users noted areas for improvement regarding customer service interactions at times, particularly with one staff member. Nonetheless, the owner's commitment to member engagement has been recognized, and improvements are reportedly being made continuously.
Overall, Complete Fitness has positioned itself as a top choice for fitness enthusiasts in Norwich, consistently adapting to member needs while maintaining a friendly and motivating environment.
Complete Fitness Ltd: Opinions
Fantastic experience:
Fantastic experience: Best gym I've been to in Norwich and Harry the PT there is amazing! Highly recommend him especially if you have joint/back problems he listens and adjusts the workout according to any mobility issues.
Hi Mark
Thank you for the reviews for the gym and Harry, glad you’ve enjoyed both so far.
Fantastic experience: Started PT sessions with Harry at Complete Fitness as I wanted to sort out my fitness but needed guidance to prevent injuring myself. Harry has been absolutely brilliant, despite being nervous about walking in to a gym as a novice from the minute I stepped in I felt totally at ease. Harry is really knowledgeable and adapts the workouts around my own abilities/limitation. The Gym is really well equipped, surprisingly spacious and extremely friendly. Spread over 2 floors there’s a lot of room and a massive amount of modern equipment.
Great that you’re enjoying the gym and working with Harry.
Fantastic experience: Five star gym for me. Always plenty of equipment to do the workout I want to. Harry has been first class with advice and a brilliant PT session when I initially joined. The free squat mobility session on a Sunday was well planned also. Another PT really kindly spent some time with me to work on my squat and pull up from as well as stretching exercises to help a recurring shoulder issue. Amazing community feel or you can just workout with headphones in peace with no pressure. Definitely worth paying that little bit more to use this space for your workouts.
Thank you for the review Simon, great to hear the gym is perfect fit you and our trainers offer that personal touch.
Fantastic experience: I've been having a weekly PT session here for about two years, and I highly recommend it. Simon (the owner) is always friendly and welcoming, and there's a really nice vibe about the place. There's loads of really good-quality equipment, and it's hardly ever so busy that you have queues.
Hi Matt
Great to hear your enjoying the gym and PT.
Fantastic experience: Excellently equipped gym, friendly, helpful. Run by the right sort of people for the right sort of client's.
Fantastic experience: Great gym all the facilities and cheap and friendly staff
Fantastic experience: Everything you need and more. Simon and the team are so friendly and have been so good to me. The atmosphere in the gym is not intimidating at all. As someone that trains functionally, the mixture of the functional floor and strength machines is a dream. The gym isn't crazy busy and I was able to use everything I needed, even being shown around some new kit. I can only recommend Complete fitness to everyone.
Hi Macca
Thank you for the review. Great to see you enjoying the gym trying out the new equipment I’ve put yourself through your paces.
Fantastic experience: Best gym in Norwich. Please read!! Got a 1 week free trial to train with a friend. Staff were friendly, informative and professional. The gym is awesome, great equipment, Wattbikes, concept2, bumpers everywhere, loads of squat racks and comp spec kettlebells . One often overlooked detail in gyms is space. It's not overcrowded with machines, there's ample space to actually train in if you want to do kettlebell, "oly-lifts" and circuits. Whoever designed this gym understands what's needed for training and what's not. Train here.
Thank you for the feed back, glad you’re enjoying the gym.
Fantastic experience: What a great gym, just wish I had found it before! Super friendly and well maintained, good work guys.
Thank you very much, great to see you enjoying the gym.
Fantastic experience: My College. I love this place forever.
Fantastic experience: Very friendly and happy to accommodate any training needs. 24/7 access and great place to be.
Thank you very much, and great having you as one of our members.
Fantastic experience: Great atmosphere to train in, on your own or a personal trainer.
Thank you much much Ian, great to hear your feedback and thank you for loyal membership.
Much appreciated.
Fantastic experience: Great independent gym which is always adding new equipment to improve member experience. Been training here nearly six years and it’s unrecognisable from when I first joined. Friendly atmosphere, clean and tidy. Highly recommend .
Thank you very much Damien for your continued support and membership.
Fantastic experience: Good quality equipment, lots of space and great staff. Nice mix of Strength and Conditioning, Functional Fitness and traditional weightlifting and cardio kit as well as lots of open space for doing your own thing. Very good value for money, equipment is well looked after, clean and tidy and a really good vibe.
Fantastic experience: Have been a member for a few months now and really enjoy coming to this gym. Big enough but not huge, a nice crowd to be around, great facilities and a lovely team operating it
Hi Rob
Thank you for you’re review, glad you’re enjoying the gym.
Fantastic experience: Great independent gym which is always adding new equipment to improve member experience. Been training here nearly six years and it’s unrecognisable from when I first joined. Friendly atmosphere, clean and tidy. Highly recommend .
Thank you very much Damien for your continued support and membership.
Positive experience: A review of two halves. Really good gym with everything you need for numerous training methods and plenty of uncommon bits of kit that are not gimmicks and genuinely help. Simon seems to have really created a great training facility and the hard work he has put in really shows. Unfortunately there were a few times when the customer service lacked heavily. There were many times when I have trainee there for an hour+ in the evening and one member of staff in particular would not say hello or goodbye, they'd just watch you come in and leave and that was it, even when passing them they'd do their best to ignore you. In multiple instances I tried talking to this staff member and he picked up his phone and started messaging messaging and completely ignored me. I seriously hope that this isn't how he treats his clients because at that point it's just plain rude. I've met the owner once and I was very impressed with his level of interaction towards the members and asked everyone he passed how they were without being suffocating. I commend him for this but unfortunately this is not a skill that's not shared. There have also been some times when I was squatting or bench pressing within heavier rep ranges and someone would come up with a hoover or other cleaning equipment and get far too close to the point where something dangerous could happen. If nothing else it's very off-putting and distracting. I understand tasks have to be done but to be cleaning less then a metre away for the 30 seconds someone is lifting over their bodyweight isn't the best idea . Like I said really good facility and some very friendly members but customer interaction could be improved.
Fantastic experience: Very good gym
Fantastic experience: Friendly atmosphere and helpful staff. Good equipment and well spaced for covid
Fantastic experience: Nicely good Gimnasium with everything for make sport and fitness one it the best in Norwich good conditions and nice staff!
Fantastic experience: One of the best gyms! The personal trainers are amazing and you get such a good vibe there. Lots of equipment, lovely people and all the space you need to train!
Fantastic experience: Fantastic personal trainers and a really good motivational atmosphere from all around the gym.
Thanks for the review Paul, great comments that reflect what the Complete Fitness brand constantly strives for.
Fantastic experience: High quality gym with sufficient equipment to never have to wait/queue
Fantastic experience: SOOOO looking forward to coming back to train next week. Love this gym. Two floors. Good parking. Nice staff. Solid range of equipment.
Fantastic experience: Been to nearly every gym in Norwich and can definitely say this is the best gym about for people in every stage of training, from starting out to peak form. Staff in there are always very friendly and willing to help out. Recommend this place to anyone looking to get in shape or get fit. Good bunch of people in there
Thankyou for a great review Michael glad you’re enjoying it here.
Fantastic experience: I recently started training at Complete after a bad experience at another gym in the city. I love the vibe and have found all the staff to be very helpful and welcoming. Gym is clean and tidy and well equipped.
Hi LisaThank you for the review, glad you feel at home with our training team and training community, it’s create to see new members chatting with other members and the community growing together
Fantastic experience: Super
Thanks glad you’ve had a great time at the gym
Fantastic experience: Decent gym with all the latest equipment, currently completing a boot camp with Paul which has been brilliant.all the group rate it 5*
Fantastic experience: Complete Fitness is definitely competing as one of the best gyms in Norwich. If you're looking for a new gym its definitely worth a look!
Fantastic experience: The best gym and instructors in Norfolk
Fantastic experience: Great gym, great staff....wouldn't go anywhere else
Fantastic experience: Excellent friendly gym their knowledge is superb.
Hello, thank you for the review, glad you enjoy the gym, our aim is to make it a place where everyone feels at home.
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