
Information about Clip and Climb Derby
Opening hours
- sunday: 9h-19h
- monday: 9h-19h
- tuesday: (closed)
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-19h
With over 30 climbing challenges, Clip ‘n Climb Derby is for everyone, from age 4 and up. We guarantee unforgettable entertaining healthy and fun moments for all the family and groups of all ages
Clip n Climb Derby is a fun way to keep fit and interact with others, the centre is made up of 19 bright and colourful climbing walls with 3 levels of difficulty and a fully operational café.
Clip 'n Climb Derby has 19 towering, colourful climbing walls, and many challenges to complete! Available for all ages from 2 and above, INCLUDING ADULTS! With 3 levels of difficulty on each wall, a soft play area and a café, there’s something for everyone! Open 7 days a week (except Tuesdays during term time), we offer fun for any group size from an individual to a party of 25 climbers.
Clip ‘n Climb Derby has activities for everyone to enjoy! From toddlers and kids to adults and exclusive hire, as well as school groups, parties and sessions catering towards people with disabilities. With food and refreshments thrown in, Clip 'n Climb makes the best day out indoors!
Test your resolve and determination across our exciting climbing challenges that will keep everyone from little ones to experienced climbers engaged. Reach new heights on our Stairway to Heaven, scale your way up Skyscraper, take the Speed Climbing challenge, light up the board on the Checker plate and race your friends up Face to Face… plus many more walls to climb.
What Clip n Climb Derby offers is something new and something different! Our centre combines fun and fitness, it allows you to engage all muscles groups, whilst building confidence and having a great time!
Our climbing parties are amazing fun with group challenges on our range of indoor climbing walls. To suit all ages over 4 years we guarentee an hour of fun in our climbing arena, with food to follow, Clip'n Climb Derby is an all weather safe bet to celebrate that special occasion. read more
Our Rock Stars classes are for 5 to 10 year olds introducing them to climbing in a safe and fun packed way with challenges and reward certificates - they get a great sense of achievement whilst having a fantastic time! read more
Climbing exclusively with children of a similar age, parents can now climb with their toodlers for an additional fee, includes briefing, climbing, lunch box and soft play/crafts. read more
Our cafe serves food throughout the day and if you wish meals can be reserved online when booking your Clip'n Climb session. We also do Pizza deals for Eat-in or Take Away. read more
Clip ‘n Climb is a healthy action packed climbing activity delivering WOW experiences that bring people back time and time again. Our adult only Clip'n Climb sessions are open to all adults (18+). We teach the fundamentals of climbing, confidence building and strength. read more
Located just off the A38 in Derby we have a large free car park and can accommodate up to 24 active climbers within our Clip n Climb Derby arena. We open throughout the year with differing times during holidays and school term time. read more
Clip'n Climb Derby is located next to the A38 in Derby near the Kingsway Retail Park. We are open 7 days a week, see below for our opening times. You can book climbing sessions and food online, which we recommend doing. If you have any questions or wish to contact us then see below for our details. Happy Climbing :-)
Open daily 9am to 7:30pm 7 days a week (apart from Tuesdays during term time, we only open on Tuesdays during school holiday periods). However, opening times are subject to bookings.
Clip'n Climb Derby is a fun way to keep fit and interact with others, the centre is made up of 19 bright and colourful climbing walls with 3 levels of difficulty and a fully operational café*.
Our comment from FitFit UK about Clip and Climb Derby:
Clip and Climb Derby is a fantastic sports center located in Derby, United Kingdom, offering a thrilling climbing experience for both kids and adults. The facility is known for its unique variety of climbing walls suitable for all abilities, ensuring everyone can have fun. Customers frequently praise the friendly and accommodating staff, especially individuals like Jack, Teo, and Zoe, who go above and beyond to encourage and support climbers, making each visit memorable.
Highlights include:
- Great atmosphere - Visitors enjoy a welcoming and engaging environment.
- Excellent staff support - Instructors are highly praised for their patience and encouragement, particularly for younger climbers.
- Affordable pricing - Many reviews highlight the reasonable prices and overall great value for money.
- Clean and well-maintained facilities - The center is noted for its cleanliness and organization, making it a safe space for children.
Some feedback has pointed out areas for improvement, such as the availability of toilet facilities during busy times, and occasional comments about the food options in the café. However, the overall sentiment remains overwhelmingly positive. Families rave about the wonderful experiences their children have and the great time had during birthday parties and casual visits alike.
With its unique climbing challenges, soft play area, and friendly environment, Clip and Climb Derby is definitely worth a visit for an active day out!
Clip and Climb Derby: Opinions
Fantastic experience: Great fun for the kids & adults very reasonable price & friendly staff.
Fantastic experience: Shout out to Jack really accommodating & friendly helped us out massively and a great sense of achievement in the yout person after the climbing tuition from Jack
Fantastic experience: Great clip n climb, very helpful staff, especially Daisy!
Fantastic experience: Absolutely fantastic for children and adults alike. The staff are great, a huge shout out to Jack who went the extra mile to engage with the kids and get them to achieve their best. Definitely worth a visit!
Fantastic experience: Honest shocked at how good this place is, the value for money is amazing and the staff are so nice and friendly
Fantastic experience: Staff are amazing, and supportive.
Fantastic experience: I'd like to shout out Jack at Derby Clip n Climb who was a huge help to me and my daughter today. I'm recovering from elbow surgery and have arthritis in my hands so found it very hard to help my daughter with the clips. Jack went over and above to help us, and was kind, understanding and patient. Thank you Jack
thank you for this I will pass on to jack we look forward to seeing you again soon
Positive experience: We went climbing today with my 3 year old for the first time, he loved it. Good instruction from Nicole and all staff were helpful and seemed really happy which is nice. Everything was clean and in good condition. Only downside was that there was just one toilet available for quite a few people, so had a close call with my child!
Fantastic experience: Thank you to Clip 'n Climb Derby for a wonderful birthday party for my 5 year old. The kids had a brilliant time, they loved the climbing and the soft play in the toddler party, the instructors were brilliant and reassuring. A huge thank you to Vicki, Pheobe and Mia in the cafe for catering for a variety of dietary requirements and also for helping me to get the cake ready on a warm day! We had a great time.
Thank you for your lovely feed back we really enjoyed having you in this morning and we hope they all enjoyed it. we look forward to hopefully seeing you again soon
Fantastic experience: Very good place for kids to play and have a special party
Positive experience: I came yesterday with my 2 children and they loved every minute of it! The three instructors jack , Nicole and lilly were excellent - encouraging the climbers to try the challenges. My kids loved the leap of fate so thanks to Jack and lilly who helped them jump off! Great day out, will be back soon.
thank you I will pass this on to the members of staff
Fantastic experience: My daughter was really nervous, flat out refused to climb, was way to scared. But the two instructors we had with us, Naomi and Jack, were great. Really calm and friendly, climbed with my daughter for her first one and then there was no stopping her. We had a fantastic day and I'm sure we'll be back plenty of times.
Fantastic experience: We chose Clip n Climb Derby for our son to celebrate his 5th Birthday. We had the maximum 25 children to take part in the climb which was great because it meant that they got exclusive use of the climb area. The staff were pleasant and were accommodating, the climb staff were super with the 4/5 year olds. It was a shame that the food/lunch wasn’t slightly better organised but it didn’t take away from the great time our son and all his friends had!
Fantastic experience: First time visiting here, I use a wheelchair so was unsure how it'd be but was made to feel really welcome. Leanne (think she's the assistant manager?) is fantastic, she was friendly, welcoming, told us about special accessibility things they offer to help someone like me climb, etc, etc... absolutely brilliant! We'll definitely be coming back again!
Fantastic experience: Great place for kids to let off steam. Had food from the cafe. Food was of a good standard and good size portion. Served by Heidi
Fantastic experience: Absolutely amazing!!! The climbing walls are awesome with something for all abilities. A big shout out to all the friendly and approachable staff Teo, Ella, Jack, Naomi, Beth, Heidi and Steph they made our experience here even more enjoyable. We will certainly be coming here again so I can conquer my nemesis Triffid.
Fantastic experience: I came down to Clip and Climb on Sunday and With my 5 year old daughter, we’ve been here multiple times before and every single time the instructor Lexie has been so helpful and encouraging .
Fantastic experience: Katie and her friends had their birthday party here this morning and it was wonderful! Everyone had the best time and the service was top notch. Shout out to Beth, Heidi and Josh for making it extra special. Thank you!
Fantastic experience: Thank you so much Clip 'n Climb Derby and in particular, Isla's absolute favourite instructor, Teo. Isla started climbing last year and couldn't get very far up any wall but after doing 2 Rockstar courses and a few toddler sessions, she smashed 5 full walls in one session this week! Most of this has come from all the help and encouragement from Teo - he always makes time for her and finds fun ways to get her to reach the top of the walls. She wouldn't be as good as she is today without him and I honestly cannot praise him enough for everything he has done for her. Isla wanted to add "Teo, thank you for helping me, I love you so much!"
Fantastic experience: Thank you to the team at Clip & Climb Derby. I took a 5yr old and 9yr old, lovely welcome from Leanne to check in. Great introduction from Lily, and huge thanks to Dom who took on my eldest sons challenge to race up a wall and then went onto encourage him to try the legal of faith! Tao helped encourage and inspire my son on the leap of faith! Best day ever for my boys! We recommend also the food after (thanks to Vic, Maia, Phoebe & Tamia).
Positive experience: It was good - the staff were helpful and good with my nephews. However, two cups of tea were £4.40 (which is expensive) and although the cafe shuts at 5pm, it says no hot food from 4pm which doesn’t match with the website. I would argue that 18 in a group is a lot of climbers as there was a lot of waiting around and when you have inexperienced children, it can be quite intimidating when people are watching.
Fantastic experience: What a great environment for children, we were down on holiday from Scodland and Kaci, Leanne and Tamia made or stay one to remember. Kaci was very good at looking after us and we look forward to coming back.
Fantastic experience: The staff were brilliant with my son’s yesterday at the toddler session. One lady called Lilly spent most of the session helping my 3yo who was very nervous and didn’t want to do it, by the time the session was over he was loving it. Another bloke called Dom was great with my other son, talking through a hard climb and being so patient with him. The ladies on reception were lovely as well.
Fantastic experience: 1st visit with the Grand kids & they loved it. Booked the toddler session which offered a combination of climbing & Softplay. Dom was great with the kids really encouraging them. Will definitely be back.
Fantastic experience: Great place. The play centre needs softer mats down saw to many little kids fall of the frame and hurt themselves but overall great!
Fantastic experience: Great place for the kids! Took my two last week and they loved it. Jay especially was brilliant, he took the time to speak to my boys, made them laugh and made sure they knew what they were doing. Couldn't ask for a better experience. Will be bringing them back soon! Thanks to Jay and the team.
Fantastic experience: This was our first time here, and Jaymez was amazing! He was super helpful and made sure we knew what we were doing so we could have a great time!
Fantastic experience: Fantastic team, our Son loves it here! Really great place to go and spend some energy climbing the weird and wonderful walls.
Fantastic experience: Amazing customer service. They are so good with the little ones helping them gain confidence. Toddler deal is really worth it. The parties are good too. 5 stars!
Fantastic experience: We came to Clip and Climb Derby for the toddler session (with an adult sign up to climb as well) this week. The team were friendly and helpful to children and adult alike, both of whom were climbing for the first time. Teo in particular was really helpful in helping my child gain confidence in climbing up the wall by himself, which we really appreciated. The soft play and cafe is an added bonus, meaning we had a really nice family experience here. Will definitely be back.
Fantastic experience: Great place to take the kids at the weekend or on half term. They had so much fun on the climbing walls and in the soft play, It’s also great as an adult doing the climbing.
Fantastic experience: Two words. Absolutely brilliant!! The team were fantastic - Ella and Tao especially. Would highly recommend, thank you for a great session, will be back soon to try and better myself on the leap of faith
Fantastic experience: Great toddler sessions. We were really impressed by the instructor, Jay, he was really calm but fun with the children.
Fantastic experience: Small soft play with great clip and climb walls. Excellent for kids. Our children loved it ✅
Fantastic experience: The most professional, friendly and caring staff. The staff made the experience outstanding. Thank you Leanne!
Fantastic experience: Took my daughter and her besties to celebrate 10th bday. I was very quiet, but we felt like VIP with hire of private instructor! Teo was very friendly, helpful and engaging. Girls had great time! Food and drinks were ok. We had climb and dine deal and I think it was very good value.
Fantastic experience: Great staff and a great place to take the kids . Loved it . See you again soon
Positive experience: Pricey for what you actually get. Booked a kids party, could not be more basic. Food was basic and cheap. My daughter was disappointed and cried at home saying her party wasn't good and this is a kid who is very easily pleased ans gets excited by most things. The kids tend to wander around either unable to clip/unclip themselves for a while before anyone helps them or have to wait around to go on. By the time they start getting into it, time's up. There was no party host checking in, they got a paper bag with a white bread sandwich with either ham, cheese spread or jam, a packet of Quavers, small box of very dry raisins and some sweets. It's fun, but pricey for what you actually get...
Fantastic experience: Thank you for teo and lexi for helping me climb the walls. And demonstrating to me how to climb certain ones. And thankyou to eliza for being helpful and kind at the desk and welcoming me.
thank you for your lovely review I will pass the on. CNCD
Fantastic experience: When we come My children went in the clip and climb bit and I was struggling to keep up with to children when lexi come over and helped she was a massive help throughout the session massive thankyou.
Fantastic experience: Great fun. Well worth the money. Thanks to Teo for being so good at showing us the correct techniques for climbing!
Fantastic experience: Lovely afternoons at clip n climb derby all the cafe workers are lovely and I was served by Heidi who was very helpful and Tao was very encouraging with my son - *****
thank you for your feed back I will pass this on we look forward to seeing you again soon
Fantastic experience: Freedom climbing for kids and adults with huge range of difficulties makes this venue stand-out. I came here for an adult-only session and my wife and I were the only ones there. The staff member, Teo, walked us through how it worked pretty quickly and set us loose. We wanted to progress through the different walls roughly in difficulty order so we asked for that and Teo guided us around, giving some tips and pointers for how to handle each climb. The climbing system is innovative and great. You are given a harness when you arrive and then you clip onto a rope at each climbing wall when you want to climb it. The rope winds up as you climb and if you fall it unwinds slowly, lowering you to the ground. When you reach the top you just jump off to come down. This method makes the safety aspect really easy so you can just enjoy the climbing. The actual climbing walls themselves are awesome too. Some were really easy with handholds and foothold everywhere. You can whizz up them. Others were challenging jna range of ways. Some had fewer handholds. Some had holds but not the conventional kind with room to hook your fingers over - sometimes you had to grab upwards or squeeze it to get a grip. One was all balance to walk up with no hand holds. One had big overhangs to pull yourself round. There was also a speed wall for competitions. My wife and I enjoyed trying to get the best time. And the "hardest" one - the "vine" - well - You'll have to go and try the vine I suppose. The variety was great to see and a real asset to the experience. Then there was some soft play a cafe, and some other general entertainment like maybe some arcade machines that I honesty really didn't look at. But it's clear there's enough supplementary stuff for younger siblings or parents etc. The price seemed fair too. We paid £10 for the hour. They were quite hot on us stopping after the hour, but then we'd paid for an hour and we were the last session and they wanted to go home so that all seems great. There weren't kids there when we were there but I could imagine how great it would be for kids to have the freedom of trying all the different walls as their friends watched on. Overall, great place and really recommend.
Fantastic experience: My Daughter's birthday party was held here and the staff are just simply amazing! Willing to go above and beyond helping the guests getting themselves clipped on and off to climb, lovely hot party food (Ice cream too!), and a clean welcoming environment upon arrival. The staff were all kind, professional and passionate about their roles at the centre. The kids get around 50 minutes to climb and about 40 minutes to eat and sing happy birthday etc. Everyone seemed to have a great time! Thank you so much Clip n Climb Derby!
Thank you for your lovely feedback, it was lovely to have you all!
Positive experience: Had my sons birthday party , the climbing bit was fun , the kids enjoyed it and the instructions and safety aspect was good . It was the party hall and the food which were a let down. The room given to us had a really musty odour which never really went away inspite of us asking for a room freshener which was used by the staff. The quality of food and the quantity was meagre compared to other places where kids birthday parties are hosted.
Fantastic experience: Took my 10 year old daughter and her friend for a half term treat today and they loved it! My daughters friend is a little wary of heights and I cannot praise Jay highly enough! He went above and beyond and actually clipped himself on to climb with her to encourage and reassure her. Both Jay and the other member of staff (Ty I think) were welcoming, helpful and encouraging with all the climbers. We will certainly be back soon! Thank Jay and the team at Clip n Climb Derby!
THANK YOU FOR YOUR LOVLY FEED BACK I WILL PASS THIS ON TO THEM BOTH THANK YOU
Fantastic experience: Great venue & fantastic staff; they're so good with the kids.
Fantastic experience: This place is amazing not only are the facilities brand new and so clean, the staff are fantastic. Brilliant with the children and so accommodating and professional. Thank you for a fantastic birthday party. Thank you Emma, Teo and Jay for helping me set up early and even helping with my baby while I did so. Thank you to Eliza and Dawn for being so accommodating and for the fabulous pizza! Teo and Jay you were amazing with 24 children climbing! This is the place for parties do not hesitate to book ! Brilliant value and great customer service .
Positive experience: I took students from Bemrose School. They had a fabulously, up building time. The staff were very caring and put themselves to make students got the very best from the visit.
Fantastic experience: Went to the Derby site for my littles ones 7th birthday on 02/10/23 and what a great environment! One particular member of staff Teo, was absolutely amazing. He spent time helping my nervous daughter and her friend, even managed to get them both to the top of some walls, which they have never done. To top it all off, he even helped the bigger kids, me (32 Y/O) get up the speed walls in my record time which made me very excitable thank you to all the staff, especially Teo, an asset to this role!
Fantastic experience: Daughter always enjoys your venues. Personally I like the layout of the Nottingham site, it has more choice too. We travelled here for a party, and had a great time. Staff inc. 'Jay' and team were always around to help! Thanks
Fantastic experience: A fab centre with excellent climbing walls. Staff are really friendly and helpful, especially Teo and Dom. Great way to spend an hour or so and tire the kids out!
thank you for your lovely review I will pass this onto the staff we look forward to seeing you again soon.
Fantastic experience: Wonderful Place. Lots of fun had and wonderful staff. Vic in the cafe made an amazing meal. We were greeted by the lovely Leanne. Jay and Dom made our experience while climbing lovely. Def going back again!
Thank you
Fantastic experience: Fantastic family day out. Teo was brilliant and really helped my 4 year old son with the confidence to get to the top of the wall.
I will pass this on to teo thank you for your review CNCD
Fantastic experience: My daughter absolutely loves this place and we pretty much go weekly now! The climbing walls are great, lots for all ages and abilities and it is all very safe and efficient. I would particularly praise the staff here - they go above and beyond every single time to make sure my daughter has a great experience and they are so encouraging and helpful. They always go the extra mile which means the world to my daughter. I would give special mention to Teo, Jay, Rueben and Eliza for all their help, but all of the staff are brilliant, including the reception and cafe staff.
Fantastic experience: Always a great experience at clip n climb Derby. Staff go above and beyond to build kids confidence. Special mention to Eliza, Jay and Teo who are funny, friendly and helpful to all who visit.
thank you for your lovely review I will pass this on to all members we look forward to seeing you again soon
Fantastic experience: Good price and the facilities are just what you need. Cafe with decent range of food and drink. Clean toilets. Overall, a great well priced activity for kids (and adults) if you fancy it.
thank you for your lovely feed back
Fantastic experience: A great afternoon for our four grandsons, nana and grandad too of course. Brilliant staff, particularly Jay and Beth, Leanne and Abbie too.This was a good value day, and reasonable cafe prices too.
Fantastic experience: What an absolute gem of a place. Great atmosphere, exceptionally clean and thank you to Zoe who served us with the cake offer, an absolute bargain £10. My daughters had a great day and we will certainly be back thank you
REVIEW WINNER! You have won a family of 4 climb! Congratulations If you can send us a message/call with your email we can send your voucher over!
Fantastic experience: This place is BRILLIANT and all the staff are so kind and encouraging. Zoe makes delicious coffee and Olli helped out boys to learn new techniques and had endless patience with them. The boys LOVE it we will be back asap!
Positive experience: I visited today with my grandson, the instructor dom was very helpful. We ordered a hot munch box from the cafe and Zoe and Heidi were both very polite and the food was lovely ☺️
Fantastic experience: Highly recommend as an activity for children. The staff can’t do enough to support children and build their confidence. Teo is a wonderful teacher and offered great support and challenge to my nervous little boy. We will be returning again.
thank you for you lovely feed back we look forward to seeing you again soon
Fantastic experience: Me and my sister came today and really enjoyed it, very challenging but extremely fun. The staff (Jay, Dom and Ella) were very helpful and friendly. 10/10 Would recommend. Thank you!
Fantastic experience: The kids love this place, great for all ages. Always our top choices for kids activities 5/5
Fantastic experience: My son absolutely has the best time here. He loves every minute. The staff are absolutely amazing and are always happy to help. My son has grown in confidence and has certainly improved his strength and determination every time he goes.
Fantastic experience: I took my 3year old and she had a blast! Tao, Jay and Dom were super helpful and kind to her, knew how to incentivise her and taught her how to climb the right way. We’re looking forward to coming back!
Thank you for your review! We are so glad you had a great time with us :)
Fantastic experience: Great fun. Friendly staff. Sensibly priced.
Fantastic experience: The staff were very friendly and had a great attitude. A big shout out to Teo (instructor) and Leanne (reception). I would highly recommend taking the kids here sometime over the summer holidays.
Thank you for your lovely comment vic manager
Fantastic experience: Big Shout out to Dom, Jay & Vic for going above and beyond with their help and guidance - I brought my 3 little boys (7/3/2) and they encouraged and helped each of them climb further than they ever have before - thanks guys
Fantastic experience: We have been to this play a few times all the staff have been very polite and very friendly. My little girl was having great fun in the soft play, but wanted to have a go on the clip and climb. I asked the young staff member name of Eliza if it would be possible for her to have a quick trail, without hesitation she said that would be fine, my little girl loved it. All I can say if you have never been to this place try it out as I would give this place 100%. WELL DONE GUYS.
Fantastic experience: My daughter had a toddler (under 5s) birthday party and it was brilliant. The instructors (Dom, Abbie, Jay and Isabelle) were very helpful and welcoming. The lady on reception and also the ladies in cafe were all very polite and wanted to make sure the party was running smoothly. The new soft play was a hit also so I would recommend booking a party to anyone.
Fantastic experience: Thanks lexi for helping my 3 year old daughter and encouraging her. We had a lovely time definitely will be coming again
Fantastic experience: We had our 5 year old son’s birthday party here, everything was great. The instructors were friendly as were the rest of the staff. Children went rock climbing first and then in the big new soft play. Couldn’t have asked for a better birthday party. Thank you all very much.
Fantastic experience: First time of going to Clip and Climb. We took our 3 year old daughter. The place was immaculate, and really reasonable in price. My daughter was very nervous about climbing, but Dom one of the instructors was incredible, he somehow managed to get her to climb half way up the walls without fear! Definitely recommend!
Fantastic experience: We took our 6 year old and 22 month old yesterday. Our 6 year old had a brilliant time climbing, the instructors are so helpful and happy to help, with a clear passion for their job. We then went to the soft play with both girls after. Really impressed by the size of the soft play, perfect for both to play. Soft play was very clean and staff were regularly cleaning bits even when we were there. It was definitely the best experience of soft play we've had in the Derby area for a long time. The cafe is brilliant. We enjoyed a lovely Coronation cream tea, a hot breakfast cob and children's pasta. Food was very well presented and delicious! We didn't have to wait long either for the food which was great. Staff were very accommodating with the food requests for children's food too. Zoe and Shannon were particularly welcoming and friendly, really brilliant staff. Will definitely return to the climbing and also soft play with the little one
Fantastic experience: Took my 5 year old today and Teo the instructor couldn’t have been more helpful. My son was very apprehensive and he was reassuring and encouraging in just the right way. He was having a great time and it was all smiles after that. Thank you Teo! The facility itself is very clean, colourful and fun. Highly recommend! Definitely recommend.
Fantastic experience: Always get a warm and friendly welcome from the team at Derby. The staff are extremely attentive and encouraging! Both the kids have a fab time every time they visit. Special shout out to Eliza who is a star.
Fantastic experience: Awesome activity for the kids and parents. We all thoroughly enjoyed the variety of climbs the Derby branch offers.
Fantastic experience: We came here after a long time and upon arrival the staff were so friendly. My son wanted some food so we headed to the cafe and all the ladies Grace , Zoe and Beth were extremely polite and so helpful.. they asked if everything was ok with the food which was very tasty as my son said, they were so kind. Couldn’t of asked for a better service. The area was clean and very inviting. Will definitely be back again
Fantastic experience: Amazing experience. Staff very friendly. We decided to go for my daughter's birthday and they couldn't have made her feel more special. Love to all 3 of them. Zoe,Eliza and Teo. Also happy Easter.
Fantastic experience: Thank you so much to Zoe, Ollie, Shannon, Eliza and Abbey the girls loved it today. You all made them feel special
Positive experience: Very decent place to come to bring the kids , with a great climb course but also solid soft play. Caters for parties and has a decent cafe , my only gripe is to have better coffee and refreshments.
Fantastic experience: Celo, Zoe & Phoebe looked after us brilliantly. Food was lovely. A big thank you to Maia for playing with our autistic son in the playzone whilst we ate, as none of the other children in there would play with him. Maia you really made his time there mire fun
Fantastic experience: Fantastic place, staff were super friendly and encouraged the kids. Place was immaculately clean- highly recommend and we will definitely be back! X
Fantastic experience: Today we tried the new soft play at clip and climb. We really enjoyed the experience there today, the soft play was big enough to keep them entertained for the time there, they really liked it. The food we ordered came fast and great quality. The staff were so friendly and kind to help. Kaci was so helpful to fetch the youngest of our group twice from the top bit of the soft play, and even gave the kids some free haribo. Thank you Kaci! We will visit again soon.
Fantastic experience: What a great climbing place! came here for the toddler session with my 4 year old, staff member really encouraged my son to climb high by hiding sweets on the climbing walls, really helpful and attentive staff what a fabulous place and great fun! Soft play was also included in the price of the session! Great coffee too what more could you ask for?! Thank you!
Fantastic experience: First time we have visited today with our little girl today. Staff, Grace, made us very welcome. Friendly staff all round and clean. Keep up the good work.
Fantastic experience: This place is amazing!! It comes with different levels of clumbing from beginner to more experienced. It also comes with different shaped climbing surfaces, such as the normal flat walls, oddly placed spheres and logs. I had lots of fun and the staff members were super friendly and very helpful! Would recommend to anyone who is looking for a fun day out.
Fantastic experience: Great time, really good value for money to have the soft play with the climbing. Cafe was nice, Zoe was very welcoming and helped my kid get the drink she wanted.
Negative experience: Attended for a child’s party today and the experience initially started great as the staff member in the reception area and the staff teaching/training the children in the climb area were warm, kind and friendly however the staff at the cafe were dismissive and behaved in a manner that evidenced they didn’t want to be at work. Their mannerisms and attitude towards the party holders and guests was rude and they turned the lights off in the cafe area and the soft play at 5 however the wristband stipulated 4-5:30? The food cooked for the toddlers looked rushed as the hot dog bun had no butter and the fries were dripping with oil and undercooked. Midst the children eating at 5:15 the host was being told to leave as they needed to close however the website states they close at 6? This further escalated as the staff then returned and stated “get out now” and informed the host they would be calling the police? This was clearly upsetting and distressing for the host alongside the guests that witnessed this behavior. The manager was allegedly crying and unable to to regulate her emotions, as she felt that the guests needed to leave. The manager and some of the staff require to engage in self reflection as how could you rationalize telling guests to get out and call police at a Childrens party. Appalling behaviour and I will not be returning, I can imagine every person that was privy to this behaviour will also not be returning. Hope the host gets a full refund!
Our staff members were being verbally abused by one of the party guests. We don't stand for this as a company, and we did politely ask for him to leave as he was being aggressive in a play centre where other children were in attendance. My staff members shouldn't be verbally abused for doing their job, the party should have been finished at half past 5 and this was stated.
Fantastic experience: I’ve been taking my son here once a month for a while now, we always get such a warm welcome and he has the best time while he’s there. The climb team are fantastic and the cafe team are awesome too, my son had a ball on the new soft play equipment this weekend, special thanks to Grace for keeping him entertained, I think he probably wore her out!
Fantastic experience: Had a great time here with my 2.5 year old this morning! Staff couldn't have been more helpful, especially Grace who went out of her way to make sure he had a lovely time. Good atmosphere and plenty to do whilst not feeling too busy. The pasta made by Loz vanished instantly so it must have been good!
thank you for your lovely feed back I will pass this onto grace and log we look forward to seeing you again soon
Fantastic experience: The only criticism I have is increasing prices to peak prices on weekdays during school holidays. Although they try to provide some offers during the school holidays it would be better for families if the price remained £9 during weekdays. Apart from that little moan I can’t rate this place highly enough. The staff are lovely, especially those supporting climbing sessions, these members are a true credit to the business. Tao, Tyler, Dom and Kacie - Lee are fantastic. Although these staff are young, they are so mature and have an endless amount of patience.They are responsible and have excellent customer service skills. They are brilliant with the kids and are very caring and encouraging. They ooze positive energy and it is a pleasure to see young people/adults being so responsible and professional. Well done to all, you are a an asset to the business and the people that you provide a service to!
Fantastic experience: 1st time visiting, came for Olivers 4th birthday party , great place for kids to burn some energy off...well supervised and great encouragement from instructors...
Fantastic experience: Took my 2 & 1/2 yr old today for the toddler session. She's probably a bit young for it to be honest as she was a bit apprensive about the actual climbing (although she loved falling off ). I was a bit reticent about taking her if she wouldn't be climbing , but for your ten pounds you get climbing, lunch bag (decent amount of food), and unlimited softplay. There's also a craft room upstairs which I forgot about on this visit, but we'll check it out another day. The staff were all very welcoming and relaxed, in particular Zoe & Vic Tyler. I'll definitely visit again, like I say even if she doesn't want to climb we can always do the other stuff.
Fantastic experience: Brilliant place for the kids to let off some steam - staff are great with them and the climbing walls have the perfect variety! Including the Leap of Faith - fab! Thanks luke's team Zoe & Luke in the cafe were lovely, nice hot cuppa while the kids climbed, food selection good too! Will definitely be back.
Fantastic experience: Lots of fun for kids AND adults!The instructor were brilliant helping everyone. We also had some food and were looked after by Zoe highly recommend this place
Fantastic experience: I took my grandson a while ago and he really enjoyed himself. A huge thank you to Dom in the arena for encouraging him along with Eliza and kacie for being so lovely and approachable on reception and answering every question I had (I had quite a lot of them haha)
Fantastic experience: Great afternoon at Clip and Climb for my daughters birthday! Zoe and Beth went the extra mile helping us out with a last minute change to food as well!....thank you to all the staff, you all heelped make the occasion special!
Fantastic experience: I love this place and my daughter really enjoys it too. The toddler session is great for little one and it’s really great they can have a sibling joins them. Zoe is very friendly who is amazing and makes the best brews and the bacon cobs are lush. The meals provided for toddlers are tasty and plentiful and I like the fact they have a choice. Thank you Zoe for looking after my hungry children. Tao and his buddy (blonde hair) are very helpful and ensure everyone is safe. They explain everything clearly and are quick to help of needed. They are very friendly and engage with the children well. It’s great that there is a little soft play as well for the children to play whilst the adults can enjoy a brew!
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