
Information about Castle Country Club Ltd
Opening hours
- sunday: 8h-20h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 8h-19h
Our comment from FitFit UK about Castle Country Club Ltd:
Castle Country Club Ltd in Shrewsbury is a community-centric fitness center that emphasizes wellbeing and mental health. While the facilities may not be the biggest or newest compared to competitors, they are well-maintained, featuring a gym, swimming pools, sauna, steam room, and a jacuzzi. The club's welcoming atmosphere encourages social interactions among members, fostering a friendly environment that feels like family. Many users appreciate the knowledgeable and supportive staff, particularly mentioning personal trainers who provide tailored programs catering to individual needs.
Highlights:
- Welcoming and friendly staff
- Community-focused environment
- Diverse facilities including pools and fitness classes
- Emphasis on mental wellbeing with expert-led classes
- Good value for membership with no extra fees for classes
Despite these strengths, some users have pointed out areas for improvement, like the need for refurbishments, particularly in changing areas and the overall facilities, which some described as outdated. These concerns seem to be acknowledged by the management, who are committed to continuous improvement.
Overall, Castle Country Club Ltd is recommended for individuals and families looking for a friendly fitness hub that promotes health, wellbeing, and community connection.
Services, Machines and Guided Classes
Castle Country Club Ltd: Opinions
Fantastic experience: A special place. The facilities are adequate, I can’t say they are outstanding compared to similar places, and aspects need investment. But, the people that run it care. It feels like a community, not a lifeless corporate gym with uninterested employees. There is a wonderful emphasis on wellbeing and mental health. Dr Walsh in particular is a genius, and offers mindful meditation classes as well as unique therapy and counselling. The members you meet are what truly makes it a special place. Some of the conversations you have with like minded people, in an environment that naturally and effortlessly encourages relaxation and openness, can genuinely be life changing. You will find you will quickly find your ‘tribe’ and regularly see people you really connect with, without the mentally draining admin hassle of comparing calendars!
Fantastic experience: Good facilities
Thank You Jenny
Positive experience: Really lovely gym, it’s never too busy to get a workout. Friendly staff. We are very pleased we joined A down side is people letting their kids use the age restricted areas.
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's wonderful to know that we met majority of your expectations. We look forward to serving you again in the future. If you have any other comments or suggestions, please feel free to share them with us.
Fantastic experience: Have been a member for at least 30 years, the club has never been better. Great facility friendly staff and up to date equipment. Anybody looking for a family centric club where you can also train hard, look no further
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Fantastic experience: Joined this gym as working just down road. It's not the biggest gym. But extremely friendly. Very nice people. Nice club
Thanks Rob for the great feedback. Looking forward to seeing you on your next visit.
Fantastic experience: We absolutely love CCC. We have been members whenever living in the area for over 20 years and I cannot praise Daryl and Amanda enough for the changes they have been making since taking over 2 years ago. CCC is going from strength to strength. It's been my sanctuary for years while working from home and doing another Uni degree. The club gave me a place to sit and get work done when working from my house was too distracting. As a family, we always have somewhere welcoming to go for a fun family day. My son loves the kids clubs and is super proud after doing his first Jiu-Jitsu grading. Then, we are always able to relax with the rest of the comunity for a bite and cuppa in the cafe restaurant, with the menu catering to allergies, which my son and I really appreciate. My extra love for the club hits deep, because after 3 operations in a short space of time, I was in a very low place and was really greatful to have the PTs on hand to help get me back to a stronger self. Dan wrote me a fitness program tailored to my physical limitations, and he pushed me beyond my comfort zone, like I had asked, dropping me from a size 18 to a 12 in about 6 months, with the additional help of ingesting the right nutrition and positive brain food. Having struggled with chronic pain from a young age, I cannot stress the importance of keeping our muscular structure strong, and CCCs PTs are always on hand to help with that. Helping their members improve their health and wellness is a club goal. CCC's vission, under the management of Alex, aligns strongly with my own. So much so, I have recently become part of the CCC team and working for the club is an absolute pleasure. What a wonderful team of people CCC have to create a pleasant work environment, along with a supportive community for their members.
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Fantastic experience: Nice set up
Thanks Paul.
Fantastic experience: Highly recommend the country club, I visit the pool on a weekly basis with a disabled young man I support for a swim. The staff are very friendly and accommodating to his needs nothing is no trouble at all. It is very clean and welcoming. Lovely coffee after our swim in the cafe too! Many thanks
Thank you Jo for taking the time to write us a review. Looking forward to seeing all soon.
Positive experience: The facilities are amazing with pool, jacuzzi, sauna, steam room, plunge pool. However I was told I didn’t need an induction as people are always on site to show me how to use the equipment. This was not the case. I was then in formed I’d have to wait for an induction. I waited 3 weeks and it was then cancelled. Unfortunately after 2 months I cancelled the membership as felt like the service was poor. However after speaking to 3 people about cancelling the membership the direct debit was taken and refused to refund. We have since spoken to the manager who’s investigating. Poor communication and to me I certainly did not get my monies worth.
Thank you Samantha for taking the time to leave us a review. Our meeting really helped me understand what happened and how we can make improvements to our service. Unfortunately the level of service you received is rare but we have now put training in place to make sure this never happens again. The club will always be open to you, if you ever choose to give us another go. Take care.
Fantastic experience: Really good fitness facilities
Thank you Mike for the review. See you at the club soon
Fantastic experience: Don't normally leave reviews but on this case I have to an say how outstanding the food is! Went with my family for a quick bite to eat I chose the seabass off the menu, ive paid double for the same quality of food in a fancy restaurant. Everyone one enjoyed every dish very highly recommended excellent service too.
Thanks Jim. we have a fantastic team working behind the scenes in the kitchen and they will be over the moon to see this review. Thanks again Jim.
Fantastic experience: If I could give it 10 stars I would. I love this place, ive never stepped foot in a gym in my life. I looked round a few others and compared things I wanted to do... and this place came out on top for me. All the staff are absolutely wonderful and so helpful... such a friendly place. Which is another reason I chose here. Great opening times, loving the new gym equipment . Haven't done many classes yet, but I'm sure I will... theres definitely something for everyone. Oh and we ate here last week and the food was fab... big thumbs up from me. Thanks and thanks to Bethany for showing me the ropes and putting a plan together for me.
Fantastic to hear Michelle. Thank you for the review. Bethany is an amazing instructor, we are very luck here at the CCC. Looking forward to seeing you try some classes in the near future.
Fantastic experience: Haven't been a member long, but so far, I'm happy. New equipment, lots of space. The pools are available for use whenever you feel like a swim. Lovely staff. Delicious coffee, though not batista made.
Thanks Sally. Appreciate the review.
Fantastic experience: Amazing sports club, in wonderful setting.
Thanks Michele. Totally agree we are very lucky to be in this part of Shropshire
Fantastic experience: Very good facilities in a lovely setting and good bar/restaurant. Very friendly staff. We love it.
Thanks Jen, love the postive feedback
Fantastic experience: Excellent
Many thanks!
Fantastic experience: Great place and service.
Thank you Russell. Great to hear fantastic feedback
Fantastic experience: Great club , staff are fantastic everything you want in one place . Classes. To suit everyone , ps I’ve been to a few gyms over the years .but this place tops them all . Just one big happy family
Many thanks Mark, it's great to have you as part of the Castle Country Club family
Fantastic experience: Quite simply the best value for money, friendliest health club you could possibly wish to join. You pays yet membership and do all the classes you want; nothing extra to pay! What’s not to like? ♂️
Thanks Hefin, glad you are enjoying the classes
Fantastic experience: Can’t fault the customer service and facilities at Castle Country Club. We’ve been made to feel very welcome since joining as members and have made use of the pools, sauna/steam rooms, gym and classes. Love the range of classes available. Our son loves a stop in the cafe too for the amazing honeycomb tiffin.
Thank you Rachel, we love the Tiffin's too
Fantastic experience: Wonderfully supportive and friendly club. Staff are welcoming and trained to encourage people of all levels of ability. Wouldn't go anywhere else.
Thank you Claire! We love having you as a member
Fantastic experience: Lovely sraff .great food and of course exellent facilities and warm pool.
Thank you Shirley! It's great hear you are enjoying our new menu
Fantastic experience: Fabulous and friendly club. The personal training advice and support I received post hip replacement got me back on my feet. The fitness classes are varied and all instructors are friendly, professional and provide excellent classes. We have been members for over 10 years. Love using the pools, jacuzzi, steam room and sauna
Thank you, Raquel, for the lovely feedback and thank you for being a repeat member over the last 10 years!
Fantastic experience: Only been a member for a fews weeks but enjoying it. Friendly, relaxed atmosphere. Can recommend.
Really pleased your enjoying the club, if we can help at all please ask.
Fantastic experience: Love this place, fabulous staff ❤
Thank you Helen
Fantastic experience: Brilliant gym with a huge range of facilities! The classes at Castle Country Club are fantastic. My friend introduced me to the gym and got me into a couple of classes alongside learning to play squash! I've had a few lessons at the club and also attended a ladies night they recently put on for all abilities! Brilliant staff, a great social atmosphere and a good bar!
Thank you
Fantastic experience: I've been using the smaller gym for nearly a year now with help from Dan and the other instructors. The service is top class with routines that continue to push. The equipment is always clean and in working order. Hopefully soon I shall be partaking in the circuit training!
Thank you and really pleased we are making a difference.
Fantastic experience: Great club with so much to do and with friendly, passionate staff in all areas. Continuous improvements to the whole site shows that this is a venue keen to keep customers and the 'experience' at the forefront of their attentions! I've been a member for over 20 years and would not consider moving. From the gym to the swimming pools and squash/tennis facilities, it's all top notch! Circuit classes are intense but incredibly rewarding and always alongside likeminded and welcoming people! Whether a family or a sole user, you'll feel immediately welcomed and relaxed here!
Thank you so much Andy really appreciated.
Fantastic experience: I have recently joined and having no previous gym experience it was extremely daunting. The staff were so welcoming,helpful and friendly and really made me feel at ease. The facilities are fantastic and the pool and thermal suite are an added bonus. Highly recommend.
Sally thank you for your kind remarks. If you need any help please just ask.
Fantastic experience: Great facility, very helpful staff and good value for money.
Thank you Russell
Fantastic experience: Just joined here after nearly 20 plus away it was like coming back to a old home I was welcomed and All the members chat away happily I was very. impressed by their professional approach It's worth joining Thank you
Thank you Maryann its great to have you back.
Positive experience: Recently joined as a member, brilliant place, great facilities. Great to be able to do everything from swimming, gym, classes, squash, tennis all in the one place and all covered in your membership at no extra charge. Making it super convenient..4 stars as it would be nice to have a slightly larger pool but it's certainly really nice and still allows you to get a good swim in! The sauna, hot tubs etc are a lovely luxury to experience too.
Thank you Hannah Great to have you as a member.
Fantastic experience: Shout out to Darren for being so helpful and kind showing me round!
We are all shouting about Darren he is great.
Fantastic experience: Fantastic Gym, great facilities, really worth the membership
Thank you Clare
Fantastic experience: Such a lovely friendly club to be part of
Thank you Carol
Fantastic experience: Great staff. Excellent food and drink at reasonable prices. Lots of ways to keep fit. Swimming pools for all ages. Very relaxed.
Thank you Karen.
Negative experience: The staff are really friendly and the opening hours are good. The fact that children can come at any time is what swayed it for us, but the place is really dated. There are dangerous parts of the kids pool such as broken tiles at the edge. Walking in the pool feels like you’re walking on sand at times, it doesn’t feel clean. The changing rooms are ok but very dated, we like to get out as soon as possible. I wouldn’t shower there. Considering cancelling our membership as we don’t feel that the place lives up to the price, it’s in need of a serious refurb. The bar is ok but there’s no dairy free milk alternative so we can’t have a tea or coffee.
We are sorry you feel this way about the club. We have been working hard to get a better standard for everyone.
Fantastic experience: Love it here, best thing i did was to join. I've not swam in 30 years because of my disability I've been to embarrassed to go but joining Rowton castle club has helped me both mentally and physically.. The staff are very friendly and supportive and the most importantly they do not judge. The facilities are excellent.
Good on you Sue, Keep up there great work.
Fantastic experience: Love the trim trail
Thank you Steve.
Fantastic experience: Very friendly and explained everything well
Thank you Sheila
Fantastic experience: Really enjoyed x
Thank you Sharon
Fantastic experience: Love this place.
Thank you Joseph.
Fantastic experience: A very friendly Club - under improved management, so the squash teams were much happier - Good bar and food.
Thank you so much Howard
Positive experience: A good gym, need's a bit of tlc
Come back and have a look now Ann-Marie.
Fantastic experience: Very hot men work here particularly Darrel and Dan the bald one Hubba hubba. Things I’d do to him. Adi is pleasant. The hot tub is nice but I love Dan’s spin class, he gets me motervated. Love this small gym. They do cater for the disabled. Alex is cool aswell. Bye
Well what can we say???
Fantastic experience: Amazing place, well equipped, 3 swimming pools and excellent friendly staff.
Thank you Daryl.
Positive experience: Family friendly and relaxing. Great place to go
Thank you Alan
Fantastic experience: So Love this Place So Relaxed And Staff Fantastic And Helpful So Love them 1st Class .
Thank you
Fantastic experience: Awesome really great place Great staff and very kind, friendly members
Thank you
Fantastic experience: Very Nice pleca.
Thank you
Fantastic experience: Friendly place with excellent facilities. Covid precautions are well organized - a safe place to visit!
They were tough times and I feel we did our best. Thank you
Fantastic experience: Fabulous facilities and staff
Fantastic experience: Excellent as always . Good safety measures in place . Thanks Steve and staff
Negative experience: Appalling customer service and very rude staff - AVOID!
Fantastic experience: Brilliant classes! Recommend piloxing, combat, Pilates and yoga
Fantastic experience: Well equipped, very friendly staff, good food, very relaxing recommended.
Thank you Mark.
Fantastic experience: Love this gym, warm and welcoming
Fantastic experience: Great pools nice food.
Fantastic experience: Lovely atmosphere staff very helpful
Fantastic experience: This excellent club has maintained it's superior facilities and services year-in-year-out! It offers a wide variety of services at a very reasonable cost. The staff continue to be excellent, and knowledgeable, always happy to help.
Fantastic experience: Fun for all the family
Fantastic experience: The best around, knowledgeable, friendly staff in a relaxed environment
Fantastic experience: Great place
Fantastic experience: Very family friendly gym , very modern facilities, loads of free classes with top class facilities!... Oh and they do the best flap jack's ! ....and they have a bar!
Positive experience: Welcoming staff. Facilities a bit run down in places. Great to have dedicated children's pool. Good Spa facilities.
Fantastic experience: Family friendly club which accommodates all ages and a wide range of sports and events.
Fantastic experience: It's very good there and staff very helpful
Positive experience: Very good facilities.
Fantastic experience: Nice food ant the cafe the swimming pool is good apart from one is salty
Positive experience: Helpful friendly staff and generally ok facilities but cleanliness and value for money an issue.
Positive experience: Good range of facilities, pleasant atmosphere, great staff, good value. BUT it desperately needs refurbishing and upgrading: swimming pool scruffy and changing room reminds me of a cash strapped council facility ( like the Quarry in fact)-old, tired, aged. No doubt the investment will be costly, but will be looking around when my membership renewal is due.
Sorry to read this we are making massive changes to the club and the changing facilities are next we are a small independent gym privately owned. We haven’t got the council budget or the budget of massive corporate business but we care and money can’t buy that.
Fantastic experience: Best gym and health club in Shrewsbury
Fantastic experience: Family friendly gym
Fantastic experience: Great facilities and staff.
Fantastic experience: Good value, friendly, welcoming to all ages and fitness levels
Fantastic experience: Well run, great, comprehensive facilities and comfortable with excellent courteous and helpful staff
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Castle Country Club Ltd appears in the following listings:
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