Hillside Community Gym

Thank you for your review Shelley, very happy you enjoy Hillside gym

Hi Sarah, apologies that you feel like you have had a bad service. Just a couple of things to clarify however. It is just over two weeks to meet up and fill in the necessary paperwork, not four. The gym is run by volunteers (so nobody gets paid to offer the services the gym provides) vast majority of the time we accommodate everybody immediately, even the odd few that book inductions and don’t turn up without notice for a couple of appointments Secondly, I asked if the individual had any experience in a gym to which the answer was yes on machines I have then provided the number for a private PT that operates in the gym to give 2-3 sessions to the individual, and to write a programme for the individual, free of charge. Reason being, out of the hundreds of inductions showing all the exercises that can be done in the gym, very little is actually remembered by new members, so to encourage new starters in the gym, I now offer free sessions with a qualified PT to people I think need a helping hand and guidance. This takes a number of hours to actually do properly I personally finished work earlier today to make today’s induction, and I have also give him this month for free as an apology, and then offered to give the individual a lift home afterwards too. So, I sincerely apologise for the upset you have currently, it isn’t our intention to let anybody down If the individual today still wishes to join, then please let me know and I will sort out the free PT sessions and programme to follow If not then I hope you find a gym that suits Thank you Andy

Thank you Ian, always great to have feedback like that. It’s the members that make Hillside Community gym what it is.

Thank you for your kind feedback. All the volunteers at Hillside work hard to provide low cost fitness facilities to the community, attracting fantastic members and non members to the circuit classes and the gym. We continually look to improve our equipment when funding allows and receiving this kind of feedback is always greatly appreciated. Thank you Andy Price

Thank you for your kind words Bobby, offering the community and our members a great facility that’s welcoming to all is very important to us. Could I ask what would get us to 5 stars in your opinion? Thank you Andy

Thank you for your review, we always aim to offer low cost fitness but a quality service to our members and the community.

Thank you, we are very proud of our community gym and all that contribute to its running. Thank you for your review.

Thank you for your review John, We work hard to offer a good variety of equipment and facilities to the community. Makes it all worthwhile when we attract the fantastic members we have.