Information about The Gym Group Basildon
Opening hours
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Our comment from FitFit UK about The Gym Group Basildon:
The Gym Group Basildon is a vibrant and welcoming fitness center located in Basildon, UK. The gym boasts an impressive selection of modern equipment, ensuring that members have everything they need for a comprehensive workout. Customers consistently praise the cleanliness of the facilities, with staff actively maintaining a tidy environment through regular cleaning routines.
Many visitors have highlighted the friendly atmosphere, where both gym staff and fellow members foster a supportive community. Personal trainers like James, Michael, and Lottie are frequently mentioned for their motivating and approachable nature, offering guidance and personal training sessions that help individuals achieve their fitness goals. Classes offered at the gym, such as Zumba and circuit training, are well-received and provide an enjoyable workout experience.
However, some users have noted that during peak hours, the gym can feel a bit crowded, and there can be waits for certain equipment. Improved locker room space has been requested, and some users would like to see a more consistent cleaning routine in specific areas, such as showers.
Overall, The Gym Group Basildon stands out for its excellent facilities, dedicated staff, and an encouraging atmosphere perfect for individuals of all fitness levels. While there are areas for improvement, the positive experiences shared by many members indicate a gym that genuinely cares for its community.
- Modern Equipment: Well-maintained and spacious setup.
- Clean Facilities: Regular cleaning ensures a tidy environment.
- Friendly Atmosphere: Supportive staff and members create a welcoming experience.
- Great Classes: Engaging group sessions led by enthusiastic instructors.
Services, Machines and Guided Classes
The Gym Group Basildon: Opinions
Fantastic experience: What an amazing gym I've been to a few gyms before around Basildon and always struggled to find my feet as it always felt like some areas were for men only and I was not able to learn anything new. This gym has very welcoming staff aswell as members! Everyone just gets on with it, I very hardly see anyone just wasting time/hogging machines. Everyone is very respectful of your space. I been to a couple classes and enjoyed it so much but feel awkward doing it out in the open like this but at the end of the day there is limited space, so they are utilising what they can and no one actually cares. I did feel a little squished (hit somones barbell with mine) feel maybe they allow too many people in one class. Made a mistake of having a shower there as they do not have hair dryers so make sure you bring those! I also go to the one in Chelmsford, so comparing the two, the Basildon one does not have half the equipment that Chelmsford have but the Basildon equipment is so much newer and cleaner! (Shocked with the reveiw below regarding cleanliness, troll perhaps? ). I always see the staff doing their spot cleans and they have a cleaner in regularly.
Negative experience: this gym was messy when I came and nobody cleaned there surface when they was done it gave me warts and HIV I’m now very upset and I can’t believe this gym is still open! I’d recommend having it closed down for a few days to get it cleaned.
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Negative experience: Compare to the other gym groups the equipment and the amount of weights are slacking
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I wanted to join the gym for a while, but I have some trauma around this area, and with my already quite severe anxiety and confidence issues, it was extremely challenging for me. But my first day was the 3rd of May, and two members of the gym kindly helped me get started on machines and with some general advice. I have admittedly been extremely intimidated and scared of the staff, but today I finally had my induction with Michael Satkas. He was so incredibly kind, patient, had me feel comfortable asking questions, he gave great demonstrations on how to use machines, explained how the machines worked, and gave me some brief but good advice around diet and stretching. I was so scared initially, yet everyone at the gym is so friendly, I have seen them help others too, and the staff seem equally as great! The machines are always clean, the entire gym is always so tidy, everything is well organised. I was so scared initially but I have had such a wonderful experience! I don't feel like anyone looks at me, judges me, or mocks me, and I think it's because we are all paying there and to be there for a purpose. If anyone is reading this review, is in the area, and is like me and was scared yet wants to get started, I cannot recommend this gym enough! It is scary, daunting, and overwhelming at first, but take it step by step, and don't be afraid to ask for help, in my experience people are always happy to lend a hand.
Positive experience: Good equipment, bit small, pretty tight inside. While exercising on the treadmill, you look in the mirror and stare at yourself like an idiot
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Top staff..top equipment only 1 thing ...air con needs turning up abit
Fantastic experience: Love this gym.
Fantastic experience: Good vibe, good classes and the best is the great people too....
Fantastic experience: Amazing gym that is well looked after, my PT Michael is great and helping me each day strive towards my goals
Fantastic experience: Can’t fault this gym … friendly staff , great classes , good facilities !!
Fantastic experience: Good place to do our daily gym, friendly people
Fantastic experience: Great gym and amazing atmosphere, all the instructors are so helpful and friendly.
Fantastic experience: Fantastic gym has everything you need. There is no judgement makes you feel comfortable. I have Michael as a PT 3 days a week he is brilliant has really built my confidence back up. Thank you The gym group
Positive experience: I started coming to this gym a few months ago and I love the vibe Very friendly and honest staff and gym is always clean and tidy and no matter busy you'll always have a space or a machine to work out. I gave a 4* because there's always room for improvement but so far no concerns!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Kind friendly staff. Good gym equipment. A secure, safe place to train. Always open which is handy!
Fantastic experience: Friendly staff, free parking, not too busy. Decent amount of equipment.
Fantastic experience: Fantastic equipped gym with helpful members of staff who are at our needs when required. Very happy to be subscribed to this gym
Fantastic experience: This is a great gym to be a part off, great atmosphere and always clean and tidy! Staff are always there to give help and advice!
Positive experience: Lovely staff, very clean and well maintained gym. I’ve been going to this gym for over a year and I don’t have any negative experiences.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Amazing gym. Very clean, friendly environment, and very professional staff. Very happy for joining this gym!
Fantastic experience: Love Lotties classes
Fantastic experience: Excellent classes such as legs bums and tums with lottie. Very fun and enjoyable and good timings for them in the morning.
Fantastic experience: Every class is always brilliant
Fantastic experience: Great gym atmosphere, well cleaned and looked after, David, Lottie, James and Michael make a great team
Fantastic experience: Very friendly atmosphere. Classes are great to keep you motivated. Instructors are very knowledgeable
Fantastic experience: David and Michael are Amazing instructor
Fantastic experience: The gym is always clean and the pts are welcoming. Michael in particular is a friendly and encouraging pt who runs great classes.
Fantastic experience: This is an amazing gym, very clean and the staff are friendly. Michael is a great PT and is always cleaning and teaching great classes! He’s the most handsome PT I’ve seen.
Fantastic experience: This is an amazing gym, very clean and the staff are very friendly. The PT Michael especially is a great asset to the gym, I’ll be training here for quite some time!
Fantastic experience: I would highly recommend this gym the personal trainers are very helpful. Equipment is regularly cleaned. Michael is my PT and he is great definitely recommend him and his classes.
Fantastic experience: Ive been coming to this gym since it opened and wouldn't go anywhere else now. Its always clean and all the PTs are really nice and friendly, Especially Michael he is a fantastic PT and i really enjoy his classes
Fantastic experience: Great friendly gym, i mainly do the classes and James is my absolute fav. Always a great atmosphere. I would be good to have the early morning classes back for the summer to get it done before work !
Fantastic experience: All the gym classes are great friendly team always happy!! With James today can't wait his great!!
Fantastic experience: Circuit training at the Gym group is amazing, especially with James and Lottie leading the session. The session is fun, motivating and exciting. I look forward to their sessions every weekend!!
Fantastic experience: Best gym ever! Great vibe and atmosphere! Classes are well worth it! Would definitely recommend spin with James, great class!
Fantastic experience: I was skeptical about joining a gym as it will be my first time but my welcome session at the gym group anchored by Izzy really helped allay my fears, he took his time to answer my questions. I will always recommend this gym, it's spacious, there are several equipment to work with, staff are approachable and overall very clean.
Fantastic experience: Good vibe
Fantastic experience: This is one gym I WOULD highly recommend, the staff and management team are very approachable, friendly, polite and go above and beyond in helping people out. In my personal experience I can quite honestly say that since attending my confidence and mental wellbeing has improved massively, I would like to say a huge thank you to all the staff especially Lottie and Jason for going well out of their way to give me that extra helping hand and for pushing me that extra mile. (and also making the experience fun and enjoyable)
Positive experience: Good gym with an impressive selection of equipment. It's always clean and usually very organised. Men's changing could do with more space and another cubical. More emphasis must be put on inputting your vehicle reg upon entry.
Hi there, thank you for your feedback.
Negative experience: Avoid this gym at all cost! Had my membership suspended without any warning whatsoever just for leaving two 15KG plates on an olympic bar for the first time. I usually put all of my weights back after using them but I genuinely forgot to do it this one time and recieved an email the next day telling me that my account had been suspended due to it. Warning!! There is a certain "Personal Trainer" that works in this gym (you know who you are) that will go behind your back and report you to The Gym Groups managements for leaving a couple of plates on an olympic bar for the first time. This person will not come up to you to ask you to put the weights back he will go behind your back and report you. If you want a gym with a relaxed atmosphere i'd avoid this gym, you'll feel like your stepping on egg shells due to this certain PT watching your every move. Don't say I didn't warn you.
Thanks so much for your feedback, Savash Cleary. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Basildon is made aware of your thoughts.
Fantastic experience: Would Recommend! After attending a class, I really enjoyed the experience I got from a PT named Izzy, He made the session not only challenging but also incredibly enjoyable. If you're looking for a personal trainer who delivers results the gym group is where to go!
Positive experience: This is a good gym. However, it is super crowded. There's always a long wait time for equipment. There's little to no space on the floors for training, and classes are always fully booked well in advance. It gets extremely claustrophobic in the peak times.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Love this gym, always a good environment and good music playing. Love the upkeep also and just a small shoutout for Izzy who is always saying hi when I pass and making me feel welcome, thanks!
Fantastic experience: Defiantly the best gym in Basildon. Very clean and a lovely environment. Looking to get in touch with Izzy to become my PT, had a lovely conversation with him and can’t wait to get started.
Fantastic experience: Had a fantastic time at the gym the other day. Been attending this gym for a while now and i have been to many classes at other gyms too, and Michael’s class was the most enthusiastic and enjoyable one! What a great guy who clearly loves what he does. Very good PT. Very nice gym overall.
Fantastic experience: Been going to this gym since it opened and I love it! The gym is always clean and has a spacious functional area. The staff are super friendly and always happy to say hello and offer advice. My PT James is friendly and attentive and always pushing me to get new PBs.
Fantastic experience: I’ve been going to the gym group in Basildon for almost a year now. When I first joined I seeked the help of one of the personal trainers James and he’s helped me grow in strength and size since training with him, I also go to his spin classes on a Tuesday evening and Saturday morning and my conditioning and endurance has really improved. The gym is also well maintained and cleaned regularly. Thank you James for all your support and I can’t wait to see where this progress goes in 2024!
Fantastic experience: Always get great workout! Amazing classes everyday with all of the amazing trainers! Love the community they create here!!! Never want to miss circuits with Micheal and James, Zumba with Jason, Body conditioning with Lottie
Fantastic experience: Every trainer is brilliant! I personally love this gym and the classes, my favourites being zumba with Jason and circuits with Micheal. James and Lottie are amazing too and so friendly.
Fantastic experience: The gym group Basildon is a great gym that’s always so clean and tidy. Great classes and amazing team James, Lottie, Micheal and Jason!
Fantastic experience: I was really skeptical about joining a gym. I’ve joined 6 gyms before and either not attended any of them or only tried the once and never returned. Since being at the Gym Group in Basildon I have been fully converted to loving this gym! This has been mostly down to my fantastic PT James Lock who has made my experience and still continues to make my experience at the gym so thoroughly enjoyable. He has helped me so much in gaining my confidence in a gym, he gives me the information I need to progress with my weight loss journey and helps me to improve my overall strength. I would also like to add that the excellent PT’s Lottie, Jason and Mike, who are also so very approachable and friendly which makes the experience in the gym a lovely place to be.
Positive experience: Cleanliness in the showers could be a whole lot better, and cleaning stations have been removed.
Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit.
Fantastic experience: Love this gym, it’s always clean and the staff are always helpful but people do need to be mindful that the staff also do personal training and wear tops to say they’re with a client, but I suppose that’s just people My personal trainer James lock is amazing and goes to the ends of the earth to make the session fun and listens when you’re struggling with either weights or life in general. Lotti, James and micheal are very approachable and will take time out to help and they always say hello Never had a problem with the equipment as it’s always working when I go.
Fantastic experience: I'm a dancer and as part of my curriculum I've been going to this gym for a while now and always found it fun and lighthearted. I work with a Personal Trainer called James and he is very patient and supportive of my training. Couldn't reccomend anyone better.
Fantastic experience: Went to Basildon after being told they could probably help me with my arthritis problems. Very impressed as soon as I went in vast equipment & spotlessly clean. Spoke to James a personal trainer explained my problems & he advise me what & how to do , James stayed with me throughout giving me confidence & advised me not to overdo things build up. The hospital were very pleased with my progress.
Fantastic experience: Been going to this gym since it first opened and absolutely love it. So much equipment to use and it's always well kept and clean by the staff. My PT James is amazing and always pushes me to work towards the goals we have set in my fitness plan he's also very accommodating of my heart condition and knows when I'm at my limit. His classes and energy around the gym are just as good ◡̈
Fantastic experience: As an older person with arthritis, I was fairly apprehensive about going to the gym, worrying if I'd fit in and if it was right for me. However, on arriving at the Gym Group, I introduced myself to a member of staff, James, telling him my problems, having arthritis. From here, he put me on a very gentle exercise regime, and I've been improving ever since. As a member of staff, James is excellent but an even greater personal trainer. He is very accommodating and I'd recommend him to anyone in need of a personal trainer.
Fantastic experience: My PT Michael is fantastic. He always make my sessions challenging and rewarding
Fantastic experience: Does the job. Don’t fill your house, spare rooms, hallways with gym equipment that you don’t get your moneys worth out of. Pay a 30 day rolling subscription and they can buy, store and maintain it for you. Easy to use, turn up, use the app to enter and it will store how long you are there and sync with your apple health to store progress. Easy stuff! If I don’t lose 3 stone in the next 3 months, I will be editing this review.
Positive experience: The gym is nice and spacious, but some of the exercise machines are different models from other gyms like the one in Colliers Wood- London Gym but ok to use. One just needs to adapt to the difference. This is a large gym offering a variety of exercise options. Please see photos for a better understanding.
Thanks so much for your feedback, Ricardo Figueiredo. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: James is a great personal trainer and staff member he always has a smile on his face and keeps the gym nice and clean with a great attention to detail as well as always delivering great classes especially his Wednesday LBT. Thank you James!!
Fantastic experience: Great gym with a great environment. Lottie is an excellent PT & will get you to where you want to be. I also really enjoy the spin held by the instructors.
Fantastic experience: Lottie is my PT & Strength and Conditioning coach. She is absolutely brilliant at what she does and has successfully got me in the best shape of my life in and out of my boxing season. Not only is she an excellent PT but she is an extremely caring person that will consider all factors of your life when you join her team. I would recommend The Gym Group & Lottie to anyone!
Fantastic experience: The gym itself is great, but I do a lot of PT sessions with Lottie and she is just amazing! Really pushes you but is such a lovely woman! 100% recommend!
Negative experience: Serveral times I've been to this gym and found the flavoured drink to be just water, runs out quite often which I dont understand why we're paying for an extra perk which isnt contsistantly available and you can only refill every 20min which means once you realise its just water you can't try other flavours until 20min later this is very frustrating and I've previous made the the manager aware but he just says it gets done everyday which is a lie, doesn't get cleaned out either which is why there is always bits floating inside the water at times, I never use my bottle for anything else other than water and the flavoured water. It was put out of service couple days ago and put back in service a day or 2 after and you would think everything would've been topped up but no. I've been to that gym at different times and I'm a regular goer and I see the PT cleaning equipments and dusting it but not once have I ever seen the drinks machine cleaned or even check as a routine.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Basildon is made aware of your thoughts.
Fantastic experience: Such a great gym. I joined recently with 0 confidence and it’s been 100% boosted thanks to my pt sessions with Lottie Hinson. She’s knowledgeable, super friendly and great fun to work out with.
Fantastic experience: Such a great gym! The staff are so welcoming and are always happy to help. My PT sessions with Lottie are great, she makes you feel so comfortable but also understand how to help you achieve your goals!
Fantastic experience: The best gym in Bas town!!! I left my other gym and joined the gym group after doing a taster class and realising how good it was. The staff are always motivating and put you at ease - special shout out to Jason for making classes fun and being super friendly
Fantastic experience: Absolutely love this gym and would recommend it to anyone . It's the first gym I've actually felt comfortable in and thats down to all the staffs positive attitude, making you feel welcome and helping with advice when needed. I want to give a special mention to Jason, not only is he an amazing PT but his an Asset to The Gym Group, without you there it wouldn't be the same. He brings fun , energy and happiness to all of his classes and just his presents makes it a great place to be. Jason as a personal trainer, what can I say, I really cannot recommend him enough, he will advise you and give you all the encouragement and help needed to reach your desired goals, his pt sessions are fun but he will make you work to the best of your ability and that's what we are there for. I just wanted to say thank you for this past year, working along side you and reaching my goals has been a massive journey in my life and thats down to all your hard work and helping me reach them, so thank you. Always be you Jason because you really are amazing at your job xx
Fantastic experience: Excellent gym. Always clean and tidy. Never had to wait for equipment. They're about to do another "refresh". Not sure what they're refreshing as it was done a few months ago and still looks immaculate! Jason and Laurence are super friendly and welcoming. They always find time for a little chat to see how you're doing.
Fantastic experience: Excellent Gym, welcoming and friendly with lovely staff, love the classes especially with Jason, would not go anywhere else
Fantastic experience: 10/10 gym. Always clean and tidy. Staff super polite and helpful. Shout out to Jason, obviously, for the fun classes ;)
Fantastic experience: Great class again, Michael Satkas really knows how to push the class in a very professional manner. ️♀️
Fantastic experience: michael’s abs class was hard work but very enjoyable will be back again next week! & Jason’s classes are the best too and very enjoyable! we come back twice weekly for these!
Fantastic experience: Clean environment,two spacious floors, lots of machines and equipment to fit your gym goals whether you are new or experienced. Can get a bit crowded but using the app to check how many people are in the gym is an easy fix to get a less packed experience.
Fantastic experience: It's a good gym very well equipped.
Fantastic experience: Parking, good location, everything you need, clean and tidy, no complaints.
Fantastic experience: Has everything I want to use, brightly lit, friendly atmosphere
Fantastic experience: Good machines, kind staff, welcoming environment Would recommend
Fantastic experience: One of the best gyms I have ever been to! Great team, really helpful and motivational!
Fantastic experience: Great Gym, real friendly staff, very helpful, the gym is always clean and gym members are also very friendly, good price!! Highly recommend!
Fantastic experience: this amazing to have a class body work every morning with ana-maria she is a very kind instructor very caring she make me get back control over body thank you very much ana I do appreciate every effort you have been putting in place every morning for us well done
Fantastic experience: went for the first time and was really nervous but as soon as i walked in i was greeted by michael and instantly made me feel at ease i explained it was my first time and he showed me around a little and made me feel confident and comfortable and i had a great session
Fantastic experience: What an amazing Gym, the Gym Group Basildon is always so clean, staff including PT’s are so helpful and classes are amazing. Well worth the money, I can’t fault this Gym, I recommend to all.
Fantastic experience: Laurence and the team host such brilliant classes. They push, they drive and they sure as hell get you motivated! The classes and the gym have helped me lose a bunch of fat and have also helped me stick to a healthy lifestyle. Till next time!
Fantastic experience: Another great spin session with Laurence at GymGroup Basildon. Blowing away those Sunday morning cobwebs. Great tracks and great explanation on what was required. 5*
Fantastic experience: Great gym, absolutely spotless and clean. Jason delivers fantastic classes and is always an absolute delight. Love our time there.
Fantastic experience: Bright and clean gym. Plenty of equipment. Staff are all friendly and approachable. I’m yet to go to a class but they look amazing as I’m usually in the gym when one is going on! Such good value for money compared to most gyms as well.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: A great place with a good vibe. It’s always clean and everyone is lovely, but Jason is by far the best class instructor and PT I have ever trained with. His Zumba classes are the best EVER! and always so much fun! As a PT he pushes you to get the results you want (but in a good way). You can tell he genuinely cares and wants you to succeed as much as you do yourself. He’s the best in the business as far as I’m concerned! 5 stars every time !
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: This is the only gym I have ever felt comfortable in. Every person in there is so lovely, equipment is clean as are the toilets and changing rooms. If you want PT you need Jason (or take his classes, they are always amazing) - he has helped me completely change my body and the way I approach fitness in general. For the first time I am actually enjoying exercising and always end up in howls of laughter during sessions and classes. Highly recommend.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Its an amazing gym love coming for my classes feel no pressure at all and do my exercises on my own pace but instructors are soo good in classes its fun, energetic, and really fun, have recommended this gym to my friends, family and work colleagues and some of them have joined here which is great Keep up your good work Well Done team Gym group
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Best gym in Basildon by far. The classed are brilliant and all the instructors are super friendly and knowledgeable (especially Jason). His zumba class is the BEST. I've been coming here since the day it opened and for the first time in my life have consistently exercised for 15 months. I never get bored!!
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Such a great experience every time I come to this gym. This is the first gym I’ve actually enjoyed going to, shout out to Jason! Would highly recommend.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: Ive trained at a lot of gyms, this has to be up there as one of the worst. I didnt think it was possible to get a worst combination of machines. Pay the extra £10 and go to ripped thats down the road Your more then welcome to call me
Thanks so much for your feedback, Robson Redding. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: I’ve only been using this gym for a couple of days so far but it is clean, well managed & well equipped.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Lovely staff very friendly and always clean
Hi there, thank you for your feedback.
Fantastic experience: The gym is pretty big and has lot of equipments. My experience has been really great.
Hi there, thank you for your feedback.
Fantastic experience: I’ve been to many gyms, never been to one that has 6 squat racks aswell as plenty of machinery and free weights and also only costs as much a sandwich up London. Everything is clean. Staff are also polite and friendly. 10/10 well done Basildon Gym group!
Fantastic experience: I have joined a gym finally and after lots of checking decided this was the best one for me . It was also one of the cheapest with get opening times. The gym is fairly new so the equipment is in great condition, there is an app which tells you even how many people are using the gym at any given time . Entry is via a key code and same code to exit . I think this is a great gym for the price but it's not if your are budding Arnie .
Fantastic experience: As someone who has wanted to focus on fitness and improve my general wellness, the gym group Basildon has really helped me achieve my fitness goals. The staff are friendly and helpful every time I come in for a session. Laurence gave me a great induction when I started showing how to use the equipment. The facilities are clean and machines are in good condition. I’d definitely recommend this gym to anyone xx
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