Snap Fitness Dover

Information about Snap Fitness Dover
CT17 0SA, Dover
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit UK about Snap Fitness Dover:
Welcome to Snap Fitness Dover, a fantastic gym that combines cleanliness, professionalism, and a supportive community atmosphere. Our members rave about the:
- Friendly Staff: Our team, including the amazing manager Max and supportive staff members like Robyn and Hector, are always ready to assist you and make you feel welcomed.
- Cleanliness: The gym is consistently praised for its cleanliness and well-maintained facilities, ensuring a pleasant workout environment.
- Quality Equipment: Snap Fitness boasts top-notch fitness equipment that meets a wide range of workout needs, making it suitable for all fitness levels.
- 24/7 Access: Enjoy the flexibility of working out at any time of the day or night, as we are open around the clock.
- Welcoming Atmosphere: Many members highlight the friendly and encouraging community feel that makes Snap Fitness a great choice, especially for those who might feel anxious about going to a gym.
- Variety of Classes: Members appreciate the excellent range of fitness classes available, catering to diverse interests and fitness goals.
While most feedback is overwhelmingly positive, a few concerns have been noted. Some users have reported issues with certain class schedules affecting gym space and access to equipment during peak hours, as well as occasional customer service challenges. However, our management is actively addressing these issues to enhance member satisfaction.
Overall, Snap Fitness Dover stands out as a reliable and friendly place to achieve your fitness goals. Join us today and experience the community spirit and excellent facilities firsthand!
Services, Machines and Guided Classes
Snap Fitness Dover: Opinions
Fantastic experience: Amazing and clean. Staff is friendly and welcoming to out of town members
Thanks Nate!
Fantastic experience: Really decent gym! Good quality equipment, clean, manager and staff very friendly. Would recommend, especially to first timers.
Fantastic experience: Love this gym, the staff are professional and friendly, the facilities are great and equipment is perfect for my individual needs! Would fully recommend
Thanks Martyn!
Fantastic experience: Great Gym Caring Supportive Staff Sooo Clean xxx Go meet Max and the Team!!
Fantastic experience: Max is an incredible guy! Always so friendly and approachable, very clean gym, love coming here! Keep up the great work Max!
Thanks Ciara!
Fantastic experience: Great, well equipped gym. Customer service improved since new management.
Thanks Mel!
Fantastic experience: Great facility, super clean and lovely staff ❤️
Thanks Holly!
Negative experience: AWFUL GYM!!!! AVOID AT ALL COSTS !!!!!!!!!
Dear Shaun, Thank you for taking the time to share your feedback. After reviewing our records, we are unable to locate any information indicating that you are, or have been, a member of Snap Fitness Dover, nor do we have any record of your inquiry about our facility. We take all reviews seriously and strive to provide the best experience for our members and guests. If you believe there has been an error or if you would like to discuss your experience further, please feel free to contact us directly at [email protected]. We would appreciate the opportunity to understand more about your concerns. Best regards, The Snap Fitness Dover Team
Fantastic experience: Snap Fitness Dover is the most welcoming gym I have been to. The manager has made me feel comfortable, showing me round the gym easing all gym anxiety I previously had and always greets me with a warm welcome. The standard of cleanliness in the gym is impeccable too. The gyms community makes Snap Dover stand out amongst the rest.
Hi Lucy Thank you so much for this lovely review. We are so glad that you enjoy training here! Snap Team
Fantastic experience: The best gym around Dover, very clean , amazing classes, staff is amazing and always friendly. Well equipment and always a great environment! High recommend this gym
Fantastic experience: Very well equipped gym and service from Max the manager is second to none! Also cleanliness really stands out, always great to see!
Fantastic experience: Brilliant gym, brilliant atmosphere, not crowded so always equipment available, and a lot of member benefits. Highly recommend
Negative experience: Booked a free trial at snap Dover, Max called to confirm the date and time, no problems at all. Turned up 15 mins early and no one was there to see us, waited a further 45 mins, called the snap fitness number, no answer. Lucky a member let us in so we could sit down and wait, still no one turned up. After a 20 min drive to the gym we left. Tried to call the number max called me on to book throughout the rest of the day, ignored. Absolute shambles
Hi Matt, Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you experienced during your visit to Snap Fitness Dover. This is certainly not the level of service we strive to provide to our potential members. We take your feedback seriously and want to assure you that we are investigating this issue internally to understand what went wrong and to prevent it from happening again in the future. It's disheartening to hear that you were left waiting without any assistance, especially after taking the time to schedule a trial session with us. Please rest assured that we will be reaching out to you directly to discuss your experience further and to make things right. Your satisfaction is important to us, and we are committed to rectifying the situation to regain your trust. Once again, we apologise for the inconvenience, Snap Fitness Dover Team
Fantastic experience: Good range of well maintained equipment. Friendly and clean.
Thanks Rory!
Fantastic experience: Great place for your workout. Love this place.
Thanks Iva!
Fantastic experience: Hector who was on desk when I went to look at the gym was friendly and informative, will join in new year, modern equipment and good facilities.
Hey Tom, thanks for your review. We are looking forward to seeing you!
Fantastic experience: Amazing gym. Staff are always there to help even when they're not working. Could not ask of more from a gym the equipment is top tier and always maintained and they really have a member first focused gym. Highly recommend going to this gym by far best gym in dover
Thanks Aidan!
Fantastic experience: After trying out different gyms in the local area I would 100% advocate snap. Staff are lovely, always welcoming you in and saying goodbye when you leave, making you feel very much involved in the gyms community. Great layout and assortment of equipment, ranging from cardio to functional fitness and strict resistance training! Also the gym is very organised and clean , after going to a gym mainly for uni students, there’s nothing better than being surrounded by people who actually put away their weights! highly recommend ;) x
Thanks Hannah! Glad you're enjoying it here x
Fantastic experience: Great place to work out with friends staff and plenty of equipment
Thanks Jay!
Positive experience: Good gym for weights etc.. quite small and limited classes. No air con over cardio section which makes any sort of running near impossible. Just a small fan
Fantastic experience: Lovely gym with everything you need! And an even better staff!
Fantastic experience: Plenty of equipment and its clean . Good price for what you get.
Fantastic experience: Great Gym Max and Hector are the best staff ever and take really good care of there Gym
Fantastic experience: Great staff, nice atmosphere clean an tidy gym.
Fantastic experience: Great gym! Everything you need and 24 hours !
Thank you for your review! Snap Dover
Fantastic experience: Good atmosphere and staff. Great clean equipment.
Hey Finn, thank you for this great review. We are really glad you enjoy training here. Snap Team
Fantastic experience: Great gym. Staff are always helpful and friendly. Great equipment and always clean
Hi Thankyou for this kind review! We are glad you enjoy training here. Snap Team
Fantastic experience: An absolutely fantastic gym, I've been a member since January and have loved every minute of it. The staff Robyn and Hector are always welcoming and offer plenty of encouragement and advice if I've ever had any questions about a work out. The layout of the equipment has been set up well, even during the busier times it doesn't feel crowded. I as a single parent who works also really appreciate it being a 24 hour facility where I can shower in clean spacious shower rooms after a long work out. Highly recommended, don't even bother looking elsewhere, brilliant gym!
Hi What an amazing review! Thank you so much. We always aim to keep a happy and clean atmosphere here at Snap. We are really glad that we can make your experience here great! Snap Team
Fantastic experience: I really like this gym, it’s a decent size with friendly staff! The classes are fun and there’s so much equipment I struggle to choose where to start , facilities are spot on
Thanks Serena for this great review. We are glad you are enjoying the classes here at Snap and happy you love the variety of equipment we offer here!! Snap Team
Fantastic experience: Snap-fitness is a gym anyone and everyone can feel comfortable in, the staff are all so welcoming and full of support and knowledge, I have been on and off gyms for a long time but snap-fitness dover is a community! Couldn’t recommend a better gym
Thanks for the review Amnaa. We always aim to support our members and create a comfortable environment for all to train in! Snap Team
Fantastic experience: Lovely gym, great atmosphere, best gym I’ve ever been too, staff are lovely and all really helpful and always happy to help you achieve your goals
Thank you Paige for this amazing review. We love hearing our members feedback and we are so glad to be able to help you. Snap Team
Fantastic experience: Snap Dover is a fantastic place to work out. All staff are welcoming, gym is always clean with a great selection of equipment to use. Robyn and Hector also always have time for all customers needs, questions & requirements
Thank you Hayden for this kind review. Snap Team
Fantastic experience: Clean, friendly gym with good equipment. Would recommend to others :)
Thank you for your review Harry! Snap Team
Fantastic experience: Great gym and atmosphere. Staff are always welcoming and helpful
Fantastic experience: Snap fitness is a brilliant gym to go to, at first I was very nervous about joining a gym but ever since I started going to snap fitness it’s helped me improve my fitness and my confidence as well. I would highly recommend Snap fitness to anyone of which would like to join a gym! The staff are incredible, lovely and friendly, if you need help or want to ask a question they are always there
Fantastic experience: In my many attempts to find a friendly accepting gym, SNAP FITNESS Dover ticks all the boxes....ALL the staff, from the moment you walk in the door to initially sign up, to the continued visits, greet you with a hello and a smile..... any questions and help is addressed in exactly the same manner with professional knowledge.... its a pleasure to train there..
Hi Jenny Thank you so much for this lovely review. We love that you are enjoying coming here. Our aim is to help everyone reach their goal and support all of our members throughout their gym visits. Thanks again, Snap Fitness Dover
Fantastic experience: Friendly gym with great staff and a good atmosphere :)
Thank you for your review Tyler! Snap Dover Team
Fantastic experience: I’ve been in Snap since August and the difference with other gyms in Dover is huge! Is much clean, organised and friendly. The staff is really different, more open to talk and i really want to stay here as long as i live in Dover and obviously if i move i’ll transfer to another Snap
Thank you for your kind review. We always aim to support our members as well as keeping the club a welcoming environment to train in. Kind regards Snap Dover Team
Fantastic experience: Nice gym very friendly
Thank you so much for your review Craig! Snap Dover Team
Fantastic experience: Great gym, has all the equipment you need from heavy dumbbells, racks, cardio and functional area. All staff are welcoming, knowledgeable and friendly
Thank you for your lovely review. Snap Fitness Dover Team
Fantastic experience: Great gym always friendly staff and friendly atmosphere
Thank you for leaving a review Gregg! Snap Fitness Dover Team
Fantastic experience: I joined Snap Fitness, the first day it opened, and I'm still there now. It was one of the best decisions I've ever made. My level of training has come so far from what I use to be able to do. The staff are great too, who guide and support you every step of the way. Join, you won't regret it!!
Hi Sabby Thank you for this review. We always make it our priority to support and encourage our members within the club. Snap Fitness Dover
Fantastic experience: Great gym, lovely friendly staff and the classes are great definitely recommend.
Hi Jemma Thank you for leaving us this kind review. Snap Fitness Dover Team
Fantastic experience: Been using various gyms for over 25 years , this is the best in Dover . Excellent equipment , friendly staff , great environment with helpful other gym goers
Hi Malcolm, thank you for your review. We are very glad that you enjoy training here. Team Snap
Positive experience: The staff are a great help and friendly overall a good gym
Fantastic experience: The best gym in Dover. Never crowded. Open 24/7. Great variety of equipment. Good culture. Excellent management.
Hi Joe We are so glad that you love our club. Thank you for your kind review. Snap Team
Fantastic experience: My favourite gym in Dover!
Hi Thankyou for such a lovely review! We are glad you enjoy it here. From the Snap Team
Fantastic experience: Love this gym love the community. I have been going for 9 months solid now and that is because I do not feel uncomfortable. The staff are always happy to help and makes me feel welcome
Hi Hannah, thank you so much for your review. We are so glad you are enjoying your training. Snap team.
Fantastic experience: Snap Fitness in Dover is a friendly welcoming environment. I started my fitness journey 1 year ago with Pt sessions with Robyn the manager. I went from a nervous wreck to a confident gym goer with the support of Robyn. I can’t thank her enough! She goes above and beyond for all the members. Starting my fitness journey was not just good for me physically but mentally. If you want that friendly welcoming feel without feeling judged then Snapfitness Dover is the right place to go.
Good Morning Jade Thank you for leaving us such a lovely review. We are so pleased that you have been able to make use of our PT's here and have managed to become much more confident within the gym. We love to see members progress in club and will always be here to help! Thank you Robyn Club Manager
Fantastic experience: I’ve used all of the gyms in dover and snap fitness by far has the best atmosphere and the most helpful staff. Robyn often goes above and beyond to make sure all members and comfortable and have all the information they need.
Hi Danny Thank you for this great feedback! We always do our best to create a comfortable atmosphere here at Snap. Thanks again, Robyn Club Manager
Fantastic experience: Amazing staff amazing atmosphere. everyone there is so easy to get along with and are so helpful. It makes my workouts a lot more enjoyable knowing everyone is there for each other. BEST GYM IN TOWN WITH THE BEST STAFF AND BEST PT.
Hi Jordan Thank you for your review. We always aim to provide the best service. Looking forward to seeing you here soon. Thanks, Robyn Club Manager
Positive experience: Not much choice of equipment and weight plates are few and far between. Unfortunately, lacks atmosphere even at busy times. However, Perfect starter gym to gain confidence in.
Hi Charlie Thank you for your review. We always do our best to listen to our members suggestions and do what we can to improve the gym/atmosphere within our club. If you have any suggestions, please feel free to come and chat with us at the reception desk :) Snap Team
Negative experience: This gym doesn't care about their customers. They have scheduled a selective class at the busiest time for a gym (6pm) every Monday-Thursday and close off half the gym in order to run it, not allowing other paying members in the section to train and pushing the rest into one section. Gyms being busy is just part and parcel, but the gym itself is making things worse
Hi Jasper We are sorry that the classes being held in the club are an inconvenience to you, however this is the most popular time for members to enjoy the classes that are included in their memberships. We have made sure to keep all classes within the studio space of the gym so that we do not take up any further space on the main gym floor. If you wish to use any equipment from the studio, please feel free to remove it prior to the classes starting. Kind Regards, Snap Team
Fantastic experience: Friendly staff, make you feel comfortable. I've spoke to more people including staff at snap in the month I've been here than I did in the year I was at my old gym. Decent equipment, clean and well looked after.
Hi Kelsey Thank you for this review. We are so glad you feel comfortable here at Snap :) We always aim to keep our club nice and clean, with a friendly atmosphere. Snap Team
Positive experience: Visited as a guest of one of the members. Stunning customer service, staff really care about their customers. Clean, tidy, well laid out. Will return!
Thank you so much for this lovely review. We will look forward to you visiting again in the future!
Fantastic experience: Wow! First time coming to Dover, I was worried about the gyms here, I walked into the gym and it was super clean and had top equipment. Hot water in the showers and great pressure. Fantastic friendly staff, recommend this gym to anyone new around here or whoever wants to get into shape!
Hi Thank you so much for this lovely review. We are glad that are enjoying training and making full use of our facilities. Snap Team
Fantastic experience: BEST GYM - best gym in Dover.
Hi Mark, Thank you for your review. We are so glad you enjoy coming to our gym. Snap Team
Fantastic experience: Been goin to snap for about 3 years now and wouldn't go anywere else great atmosphere, plus everyone so welcoming and staff are brilliant give it a try
Hi Chanel Thank you so much for this lovely review. We are so glad that you enjoy training here! Snap Team
Fantastic experience: Good gym, friendly staff/members
Fantastic experience: Fantastic gym, brilliant staff, and all very friendly. I love the tyre flip
Positive experience: Clean, smart and tidy. All equipment works. Staff are friendly. Only marked down one star as the door is temperamental and some gym goers leave empty bottles and ised wipes everywhere when there are loads of bins available, which is a shame.
Fantastic experience: I've been a member for a cupple years now very happy with the place. It is a commercial gym using matrix equipment. They have 3 shower's 1 changing room 2 toilets 1 disabled toilet. For women they have ghd plus hair dryers deodorant plus lady bits. As for men deodorant. They do fitness circuit training for both male & female for free that's at 6 o'clock evening time.
Negative experience: Front door doesn't work properly hasn't done for a long time have trouble getting can't get in if no one let's you in left a note asking to fix it and a manger rung me up very rude said to come in when staffed hours is on so she can show me how to close the door which doesn't help when your trying to get in ?
Hi James, thank you for your review. The door is member managed, due to the establishment being open 24 hours, as discussed on the phone. The door must be closed before you scan your access card, otherwise it will not work. As mentioned you can come down to the club at your next convenience so we can show you how this works if you are still struggling to enter. Many thanks, Kara - Club Manager
Fantastic experience: Great gym I really enjoy training there
Thank you for your review! See you in the club soon. Thanks, Kara
Fantastic experience: Excellent gym with friendly staff
Thank you for the lovely review Martin, we're happy to have you here! You are a valued member! Thanks, Kara
Fantastic experience: Brilliant staff been going now for 4 months as much as I can and its still 5* for me great atmosphere very welcoming
Hi Paul, thank you for the fantastic review :) We're so happy you're enjoying it here! Let us know if you need anything at all - Thanks, Kara
Fantastic experience: Amazing place to workout, i cudnt walk through the door at one point because of my aniexty but now i come to the gym 3 times a week and love it, and its all thanks to the beautiful staff Robyn, Jordan and Jade they help me through my workouts week after week and have become ljke family, they make this place amazing
Thank you for your review Hannah! We are so incredibly please that you love working out here. We do our best to make all members feel welcomed and we love to provide a warm and friendly atmosphere :)
Fantastic experience: Great gym, well laid out, fair price
Thank you for the great feedback and rating! xD Kara
Fantastic experience: Great gym! Really friendly, clean, well laid out equipment. Kara & Robyn are lovely also - the reason I joined back at the gym! Felt very welcomed rejoining & always a friendly hello on the way in!
Hi Vicky, thank you for the lovely review! We are happy to have you back! Let us know if you need anything at all. See you around the gym soon. Thanks, Kara
Fantastic experience: Very good
Thank you David! We're glad to have you ! xD Thanks, Kara
Fantastic experience: Impressive . Nice big gym with plenty of top machines. Glad I joined. Looking forward to shedding the pounds here Edit: be careful where you park. Read them signs!
Hi Mike. Thank you for your lovely review. We look forward to seeing you in the gym.
Fantastic experience: I love going to the gym it's comfortable and i cant wait untill the glasses start. Very clean and very friendly.
Thank you SOOOOO much Anita. We love having you as a member !
Fantastic experience: The staff at this gym are amazing and welcoming with great knowledge about fitness and achieving your fitness goals helping you along every step you take. They have top of the line equipment in the gym with lots of classes available.
Thanks Sean!
Negative experience: When I first started going here, the gym was well set up and the staff very friendly, since I have returned after Covid restrictions loosened the addition of a ‘studio’ to an already small gym removing 1/3rd of the actual gym space seems ridiculous and the nail in the coffin, the Owner (calls himself a director) accusing customers publicly of not having enough money to pay and stating they need to make sure they have the money to afford the membership monthly to both me and my partner. Obnoxious and disgusting customer service, Terminated my membership with immediate effect.
Hi Harry, Thank you for the review & rating. We really do appreciate member feedback and I have passed your feedback on. The studio has been built to accommodate our fitness classes, so the gym area can be separate and give more privacy to our members. If you have any more questions please feel free to contact us. Thanks, Kara
Fantastic experience: Amazing staff. Friendly and clean. The gym is so well run by passionate staff who know their stuff. My life has changed since joining here. I am actually beginning to achieve my goals
Hey Chantelle! Thank you for your amazing feedback! We're so happy we could make such an impact in your journey! Let us know if you need help with anything else xD Kara
Fantastic experience: Brilliant gym, well prepared for social distancing and sanitisation
Thank you for the great review and rating Rebecca! xD Kara
Fantastic experience: Great facilities very clean great staff
Thank you for the feedback and rating Ben xD Kara
Fantastic experience: Lovely atmosphere and the staff are great!!
Thank you for the great review Zena! xD Kara
Fantastic experience: Very good and clean
Thank you for the great review Daron! xD Kara
Fantastic experience: Great gym and helpful friendly staff. Clean tidy environment.
Thank you for the review & rating, we are very pleased that you enjoy and like our gym. We really do appreciate member feedback and if you need anything from the staff or information please feel free to come up and ask. Thanks, Kara
Fantastic experience: Clean, well maintained, very friendly and engaging staff
Thank you for the review & rating, im very pleased that you enjoy and like our gym. We really do appreciate member feedback and if you need anything from the staff or information please feel free to come up and ask. Regards Craig Snapfintess Dover Manager
Fantastic experience: Nice new gym on outskirts of town. Good facilities and free parking. 24/7/365 is a plus..
Thank you for the review & rating. Yes the gym is open 365 days of the year so even on Christmas you can come down and get a session in before your go back home and dive into your Christmas dinner and treats. Regards Craig Snapfintess Dover Manager
Fantastic experience: Great clean gym......all new modern equipment.good atmosphere. Friendly staff
Thank you for the review & rating, im very pleased that you enjoy and like our gym. We really do appreciate member feedback. Regards Craig Snapfintess Dover Manager
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