The Gym Group Isle of Wight
Information about The Gym Group Isle of Wight
Opening hours
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Our comment from FitFit UK about The Gym Group Isle of Wight:
The Gym Group Isle of Wight, located in Newport, offers a welcoming and friendly atmosphere with a solid selection of well-maintained equipment. Here are some highlights and areas for improvement:
- Positive Aspects:
- Friendly and helpful staff, frequently praised for their approachability and support.
- Great variety of gym equipment catering to various workout needs, including Olympic weightlifting platforms and ample cardio machines.
- Clean and spacious environment, ensuring a pleasant workout experience.
- Open 24/7, making it convenient for members to work out at any time.
- Generally positive atmosphere with a sense of community among members.
- Areas for Improvement:
- Some users have noted that the gym can get busy during peak hours, leading to wait times for equipment.
- A few pieces of equipment have been reported as broken or in need of maintenance.
- Member feedback suggests the desire for additional cable machines to accommodate demand.
Overall, The Gym Group Isle of Wight is a great choice for fitness enthusiasts seeking a friendly and supportive environment, with ongoing efforts to address member concerns and enhance their experience.
Services, Machines and Guided Classes
The Gym Group Isle of Wight: Opinions
Negative experience: Friendly staff, but terribly busy, also poor equipment and broken machines all the time, wouldn't recommend it
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Too much empty floor space
Hi there, thank you for your feedback. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: This gym had great equipment covering a wide range of needs. It has 2 Olympic weightlifting platforms with decent bars and bumper plates, a large functional fitness area and plenty of "regular" gym kit. Would recommend for anyone looking to get a workout in whilst traveling to the island.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: They gave me free c4 so very happy
Fantastic experience: Lovely friendly gym with good equipment and helpful staff
Fantastic experience: I've been using this Gym since 2020, staff are great, amazing sets of equipment and the app makes it easier to track progress too.
Positive experience: Treadmills haven’t seen a mop since instalment. Men’s toilet been out of action for a while. Need more cable machines. Make the drinks more affordable.
Thanks so much for your feedback, Dan Locke. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great gym, great equipment and staff are lovely and friendly and assist you whenever you need it.
Fantastic experience: Great gym, not too busy in off peak hours, lots of equipment in good condition and super friendly gym-goers. Can recommend this as a gym newbie.
Fantastic experience: Cam is fantastic, good gym
Fantastic experience: Great place, everyone’s friendly an accommodating would recommend to others
Fantastic experience: Greeted by staff all the time, very friendly, especially cam
Fantastic experience: Cam is a a superb worker and is always happy to help.
Fantastic experience: It has weights and racks so it does thr job
Fantastic experience: Nice clean gym with friendly staff
Fantastic experience: Excellent facilities for the price, welcoming and helpful staff who are always on hand to help, and a spacious, clean gym!
Fantastic experience: Great trainers very friendly enjoyed it since I started here
Fantastic experience: Good place friendly
Fantastic experience: Great local gym with everything you need to get in shape or keep fit. Started in October and seeing good results, and improvement on my mental health too.
Fantastic experience: We're here at least 3 times a week and the gym has everything we need. Cost effective and good for parking.
Fantastic experience: Absolutely lovely and welcoming and kind staff!
Fantastic experience: Brilliant very big and lots of machines and a nice community of people
Negative experience: I’ve been a member for over a year, and subscribed to the premium membership, with a Yanga sports water add on. However almost every 3-4 months the yanga sports water I pay for is out of order, the gym don’t offer refunds for this time it’s out of order, nor do they offer an equally good drink alternative. Some of the equipment, is stiff and sometimes impossible to adjust, there was even a bench that had broken plastic, and nearly cut me. Despite that, I do enjoy working out here, and think it’s one of the better gyms in the area, I just wish it wasn’t so obviously commercially run, with no regard for inconveniences to members.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We're working hard to ensure that every experience at The Gym Group Isle of Wight is a positive one, and thank you for your time, support and feedback in helping us achieve that.
Fantastic experience: good equipment, staff are kind, and generally a good gym
Fantastic experience: lovely gym, staff so helpful and kind, lots of equipment. a 5 anyday :)
Fantastic experience: Started a year and a half ago and out of all the gyms I've gone to I feel the most relaxed and confident in! Worth the money
Fantastic experience: Great place to workout, I sometimes struggle to get on machines when I need them due to demand and there only being 1 of that certain machine. Could do with more cable machines and another reardealt/pec fly machine, overall great gym and have enjoyed going for the last 3 months.
Fantastic experience: Great gym
Fantastic experience: Great gym, friendly staff, fun classes
Fantastic experience: Great equipment, competitive price, great atmosphere and lovely staff. Love being a part of this gym.
Fantastic experience: Open 247 great gym
Fantastic experience: Friendly staff. Good atmosphere. Great equipment
Fantastic experience: Really good gym. High quality equipment and friendly staff. Love the app to see how many people are in and to track sessions and see what classes are available. They gym is spotlessly clean and well maintained with a large changing area and showers.
Positive experience: I really enjoy going, when I have the motivation to make it, friendly staff, clean t a decent level and good changing room, atmosphere is good too, no need to worry is your nerves ☺️
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Top gaff
Fantastic experience: Thank you staff . The best gym
Fantastic experience: Need another cable machine!!!! Can not say this enough
Fantastic experience: Friendly staff, big spacious gym and very reasonable prices
Fantastic experience: Honestly the best gym experience I've ever had, staff are amazing and so friendly, equipment is top notch and always an amazing experience.
Fantastic experience: Great gym with friendly staff and a great value for money
Fantastic experience: Large variety of well kept equipment and very welcoming staff
Fantastic experience: This is such a good place to come to get fit, diffuse some tensions from the day, chat to people and the staff are lovely. Lots of equipment and the app is super streamlined and always fully functional. Prices much better than other island gyms and has 24/7 access.
Fantastic experience: Love the gym, being going just over a year, always clean and tidy, not too busy when I go, which varies from 4:00am to late night sessions at the weekend, staff are friendly and always happy to help
Fantastic experience: Doogan makes the equipment so clean and nice!
Fantastic experience: It's a brilliant gym, with great staff and members. Would recommend for anyone new starting the gym.
Fantastic experience: Cam is grand
Fantastic experience: Great gym! Solid variety of equipment! Gym and Cleaning staff are all fantastic, super friendly and helpful! Facilities are maintained and cleaned superbly to the highest degree!
Fantastic experience: Great gym ! Joe Micheal and Cameron! Great staff !
Fantastic experience: Great gym, great people!
Fantastic experience: Joe and Cam are the best
Fantastic experience: Great gym Great staff
Fantastic experience: Great gym, lots of equipment and incredibly friendly and helpful staff. The cleaning staff seem to work endlessly to ensure the whole place is spotless too!
Fantastic experience: Super friendly. Very clean!!
Fantastic experience: Friendly gym and helpful friendly staff
Positive experience: Love coming to this gym and has a lot of decent equipment. Would say that it’s difficult to come during peak hours because all the equipment is being used. However the price is very reasonable
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Very helpful and overall great gym
Positive experience: Great gym and really friendly staff
Hi there, thank you for your feedback.
Positive experience: Great gym with a decent amount of equipment. However the gym does get busy around peak hours meaning you’re waiting for a while for equipment. I would say it’s one of the best gyms on the island though especially for the price!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Good place to train, open 24.7 and it’s not extortionate price
Fantastic experience: Great gym , friendly staff
Fantastic experience: Great experience
Fantastic experience: Great gym especially for the price - it's clean, plenty of equipment, open 24 hrs and has very helpful staff, Cam and Joe have always been able to offer advice when needed
Fantastic experience: Cam is fantastic and his stretching class is pure comedy!
Fantastic experience: Good gym open 24/7
Fantastic experience: Excellent gym, best on the island. Staff are so helpful, friendly and knowledgeable. Clean tidy. Good choice of classes. Beyond A1
Fantastic experience: Cam is the best xoxoxox
Fantastic experience: Great gym . great staff .
Fantastic experience: Cam's stretch class is fantastic
Fantastic experience: Very good experience, very professional and clean with good quality equipment
Fantastic experience: Gym goes hard
Fantastic experience: Great place Useful machines Lovely staff that always happy to help and great people around
Fantastic experience: Cam is sensational!
Fantastic experience: Good gym highly recommend
Fantastic experience: Very friendly and all round nice place to work out
Fantastic experience: Plenty of gym equipment and not busy so i can have a brilliant workout. The team and members are really friendly especially the manager Joe!
Positive experience: Dont know how to get around this but i always find myself queuing for cable machines and more popular but less available cable based machines. I think the space could be used better to incorporate more of these.. (less cross trainers + treadmills) and more cable machines. Great staff and nice vibe generally
Thanks so much for your feedback, Aaron Doncaster. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We're pleased that you've given us more information to continue to improve the experience our members get at The Gym Group Isle of Wight.
Fantastic experience: First time going to a gym in about 5 years. Warm and welcoming staff and spacious even when busy
Fantastic experience: Good gym, friendly staff, great value
Fantastic experience: Good atmosphere, friendly staff
Fantastic experience: Great: sometimes overcrowded (naturally)
Fantastic experience: Friendly staff members and plenty of equipment which is really handy.
Fantastic experience: Love it
Fantastic experience: Nice and friendly gym, instructors here are amazing too, it’s not a gym where you walk in and feel uncomfortable or unwelcome at all, plenty of machines, weights and cardio equipment, all staff are all very helpful and can get great advice from highly recommended gym
Fantastic experience: Great gym and atmosphere. Plenty of equipment for whatever your goal. Staff are friendly and helpful with any questions or advice you may need.
Fantastic experience: Great gym. Staff very helpful highly recommend.
Positive experience: I prefer it without music.
Hi there, thank you for your feedback.
Fantastic experience: great gym
Fantastic experience: Great managers in their, very welcoming staff and always tidy
Fantastic experience: Polite and helpful staff, excellent equipment
Fantastic experience: Excellent experience, very good equipment and I like how it tell me how many people are in the gym
Fantastic experience: Great gym with a good range of equipment. Friendly manager who was very helpful
Fantastic experience: Great gym and staff
Fantastic experience: Terrific place for a workout. First thin in the morning is the best time to train.. like all gyms, it gets busy in the evening.. great kit and very good valu3.
Fantastic experience: Really friendly and encouraging place to workout, staff are approachable and helpful. Multiples of the same equipment which accounts for busy times.
Fantastic experience: Great gym, I come here as a guest when I’m visiting family. It’s clean, spacious and well maintained equipment.
Fantastic experience: Great workout, lots of equipement
Fantastic experience: Very relaxed easy going gym, equipment clean and well looked after.
Fantastic experience: Great gym, everyone friendly and staff very helpful
Fantastic experience: Fantastic Gym, the facilities are always working, it’s clean, the staff are all great and happy to help, Joe and Micheal are specifically great. Always notice the staff ensuring the little things are done also like putting the weights back ect.
Fantastic experience: Great place
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The Gym Group Isle of Wight appears in the following listings:
The Gym Group Isle of Wight appears in the following listings:
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