Mapdec Cycle Works

Fantastic experience: Excellent experience with a custom build Look Huez. The communication from Jake and Henry was excellent. Great knowledge and helpful tips from Jake when being fitted. I fully recommend Mapdec, particularly if a custom build bike is what you are after.

Fantastic experience: Helped me out short notice prior to a race. Had already tried a couple of other local shops that couldn't help. Obviously knew what they were doing and work was done quickly

Fantastic experience: Mapdec really have gone above and beyond to repair and maintain both my road bikes. Great attention to detail and very skilled at what they do. Paul and the team are incredibly helpful, super friendly and always a joy to visit.

Positive experience: I would have put 5 star, knowledge clearly good, rapid turn round, reasonable price, happy on this basis. However I did not appreciate the unasked for critique of my e bike on collection. Its failing seemingly that its marketed as a gravel bike and would be better with front suspension given its weight. I got the bike precisely because it is one of the few e bikes suitable for touring that is not burdened with the pointless (for me) weight of front suspension. It actually weighs 17kg, just 5kg more than my steel tourer but with a 500w battery and a powerful motor in situ, it is a fantastic bike. Picking fault with customers bike does not seem good practice to me. So its a case of hero to zero here and next time I will do what i was originally going to do, and motor on up past to Penrith.

Fantastic experience: Found Madpec by watching their videos on YouTube. I had rebuilt my 2016 Stumpjumper but was having creaking from the bottom bracket/ rear of the bike. As they have experience with these issues I knew it was the place to go. Luckily I only live 1 hour away. I brought it in Friday afternoon and they called with an assessment a couple hours later. They fixed the bottom bracket adjusted the rear wheel and installed new bearings. Professional service and affordable rates for top notch servicing. On Monday they called to say the bike was ready. Great friendly positive team. UPDATE: Just went for a ride and the bike is silent and lightehing fast. Thanks for fixing the crazy-making BB creak and the rear wheel service. Best EVER!! Thank you

Fantastic experience: Terrific content!

Negative experience: Awful experience as a distance customer - chased multiple times to try and get them to send me a full invoice so I could pay for an in stock Framset plus a few extra items for a build that they were told was time critical before I finally gave up, ordered a more expensive frameset elsewhere and just swallowed the delay. There is only so many times you can try and give someone ££££! Great You Tube content and perhaps great if you live local to the store but as a distance customer the experience was utter crud. **** just going to add to my review since Mapdec have changed their response and included the private email I sent them. I never asked for a custom build! Was clear from the start I just wanted a Frameset plus a few extra items and that would handle the build myself at my end as I was the other end of the country.shame this couldn’t be resolved in a sensible manner.

Fantastic experience: Massive shout out to the mechanics, major problems on Monday,all sorted Thursday,now up to me,get bike and myself round,Loch Ness Sportive,on Sunday, thanks again guys.

Fantastic experience: Mapdec in Kendal - Great staff with knowledge - With a variety of cycling related services all under one roof - Easy to locate with parking - 5⭐️'s

Fantastic experience: Big shout out to Mapdec. Was struggling to find a part for my look bike,every look dealer I contacted didn't want to know. Phoned Mapdec and they ordered one for me,I know they had troubles sorting the part which was from the Look side of things,arrived this morning .cheers lads

Fantastic experience: Excellent customer service and attention.

Fantastic experience: A Big Thank you to Paul and Vicki! Helped me out if a tight spot very efficiently, with friendly down to earth help, in a professional environment. Highly recommended!!!

Fantastic experience: Just collected one of our bikes from here today after having a crank replacement and a service, excellent job and wonderful staff. I will be taking my bike here from now on. Going to get my Cannondale booked in for a service now. Can't recommend enough!!

Fantastic experience: The other day I was in panic as I had Gold Duke of Edinburgh in 3 days time, I was to do it on my mountain bike, though it was in a poor state, almost unrideable. I called in for a last minute service, got it down the next day. Before afternoon of the next day (today as I write), it was ready and all problems were fixed, exactly what I asked. I leave for my expedition tomorrow. Couldn't have done it without their help and fast work. Incredible customer service!

Fantastic experience: Knowledgeable, friendly and helpful. :)

Fantastic experience: Just finished an introductory bike Maintenence Course with Mapdec (and Kendal College) and couldn't not give a big shout out to Jake, who was fantastic throughout the whole course. Additionally, I have used him and the team before for various repairs, all of which have been excellent. Would highly reccomend for either a repair or learning. Great team!

Fantastic experience: Excellent service

Fantastic experience: Excellent service and professional staff.

Fantastic experience: Fantastic knowledgeable and helpful team for anything cycling or workout related.

Fantastic experience: I took my bike into Mapdec for some some post crash repairs. The customer service and workmanship were fantastic, with good advice and no attempt to upsell me anything. I can't recommend more highly. Thank you.

Fantastic experience: Was out on the bike today and started to problems with back brake. Called into Mapdec Paul put it on the stand and found brake shoes had worn down replaced them and I was back on the road within 30 minutes. Fantastic service

Fantastic experience: A highly professional and slick team with an intuitive level of customer service! No fault or issue was beyond them and they get my machine back working perfectly every time! Thanks guys!

Fantastic experience: Amazing place, so professional and very friendly… did the Kettle Bell class last night.. loved it !

Fantastic experience: Very pleased with result of Mapdec's work on my Cannondale Synapse: It no longer creaks when cycling uphill - having always creaked from new (bought 6 years ago).

Fantastic experience: Bike needed some TLC and the full service it got here was brilliant - feels like a new bike. Friendly service and efficient

Fantastic experience: Great service from Paul and all at Mapdec - super friendly service, lovely environment. Love supporting this great independent business.

Fantastic experience: Very nice experience,nice people to talk to, great mechanics. Will be using them again soon.

Fantastic experience: Dave and paul did a great job of matching new components to an old bike. They were very patient with me too. Would definitely recommend.

Fantastic experience: Just a great place for fitness, recovery and bike maintenance. I use all three and would highly recommend. And right now during lockdown the amount of time and effort that has gone into producing an amazing virtual fitness community including lots of live classes is just fantastic. they've gone above and beyond what anyone could expect.

Fantastic experience: Fantastic cycle gym and workshop with really friendly and helpful staff. Regularly use the cycle training sessions and great bike servicing too.

Fantastic experience: Many things to mention that are excellent service at Mapdec, attention to detail, dedication, philosphy towards cycling and developing ones ability. Paul's coaching services for PBP were invaluable both before and during the event, along with the training faciilities. Paul's built a new bike for endurance cycling and his depth of knowledge and understanding resulted in a bike that surpassed my expectations and is a joy to ride on long distance, multi day events. Recently Dave serviced that bike and to say it rides like new is an understatment. All round excellent

Fantastic experience: Problem with my electric bike whilst on holiday, contacted Paul who sorted the fault, really friendly & quick service , costs very fair.

Fantastic experience: Time and time again Mapdec Cycle Works have saved the day when it comes to looking after my bikes. From complex problems to simple fixes, they’ve spent the time dissecting the problem, staying in close contact to figure out exactly what they can do to help, and where possible, given me options as to various ways they can fix the issue, purchasing the parts needed for the job at the lowest prices I’ve ever been able to find, and then always promptly completing the job and letting me know when I can collect my bike. They are fantastically knowledgeable, personable and honest. As far as I am concerned, they are second to none and an asset to the cycling community in Kendal and the South Lakes.

Fantastic experience: I've used Mapdec's bicycle workshop and their dedicated cycling fitness gym. Both of these experiences have been first class. The gym uses the latest cycling tech and is perfect for those who want to measure and improve their fitness. The workshop provides an excellent service and the mechanics have an attention to detail which is so important.

Fantastic experience: Fixed a bent back wheel on the spot - saved my weekend . Great service

Fantastic experience: Great local business, friendly and helpful staff.

Fantastic experience: Used on a couple of occasions now for suspension service and routing and bleeding dropper, great and friendly service. Will be using again.