Information about Watson Gym Equipment

V1, Imperial Way
BA11 2FD, Frome
+441373455550

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-16h
  • saturday: (closed)

We ship worldwide! Our team can provide you with a shipping estimate for the equipment you would like to order – get in touch on [email protected].

Orders over £2k GBP can be placed with a 25% deposit with the final payment due before shipping. Orders under £2k GBP require payment in full upfront.

If you are unhappy with your order, you have 14 days from receiving delivery to return your goods to us for a refund. If you have had any customisation to your products, a return for a refund will not be possible. 

Charles is regarded as Greatest and most successful Strength Coach of all time. To me he was an incredible mentor and friend who’s support, advice and huge knowledge really helped me grow the Watson Brand.

Watson has by far the most innovative and well designed line of training bars anywhere in the world. The designs are outstanding for maximising muscular development, as well as adding strategic variety to your training regiment.

Shoutout to Watson Gym Equipment for all their Quality Pieces. My Sissy Squat is one of my favourite. I use it for all my leg finishes and a lot of core exercises too.

We’ll take you on a tour around our state of the art facilities so you can see how we manufacture all our products in house from scratch. And you will get the chance to test and use some of our brand new gym equipment.

Our comment from FitFit UK about Watson Gym Equipment:

Watson Gym Equipment is a premier manufacturer located in Frome, United Kingdom, known for its exceptional gym equipment and outstanding customer service. Users consistently praise the superior quality and craftsmanship of their products, which range from dumbbells and benches to specialized strength machines. Many users have highlighted specific pieces such as the Animal Leg Press and the Safety Squat Bar as among the best they have ever used.

The added benefit of Watson's customization options and attention to detail ensures that equipment not only meets but exceeds customer expectations. Many reviewers expressed appreciation for the personalized service, with sales representatives like Paul and Sophie providing seamless support from start to finish.

While the overall response to Watson Gym Equipment is overwhelmingly positive, a few users have noted instances of delays in delivery and installation, which can be improved. However, the company’s commitment to resolving such issues promptly has been acknowledged by several customers.

Overall, Watson Gym Equipment stands out for its high-quality fitness equipment, dedicated customer service, and a solid reputation within the fitness community. It is highly recommended for both commercial gyms and home fitness enthusiasts alike.

Watson Gym Equipment: Opinions

4.9/5 (200 Opinions)
Guy Hollis 1 year ago

Fantastic experience: The quality of the equipment is outstanding. From Matt in the office to James and Stu from installations, their service is also top class. A pleasure to deal with.

Watson Gym Equipment
Watson Gym Equipment

Thanks Guy! Glad you're happy with everything and hope we can be of help again in the future. Thank you for your business. Cheers, Simon Watson

karl heinz 1 year ago

Fantastic experience: Awesome quality and attention to details, worth paying a bit more for a local product and know it’s made locally and just awesome craftsmanship thank you, Sophie is great to deal with kept me in the loop from start to finish highly recommended this team.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your order and your support Karl. Hope we can be of help again in the future. Cheers, Simon Watson

Michael Johnson 1 year ago

Fantastic experience: Great product and service. As can happen, there was a mishap with an add-on for the weights machine being missed, but the team responded immediately and arranged for the matter to be fixed the next working day with no fuss. A complementary cable accessory was supplied and very much appreciated.

Watson Gym Equipment
Watson Gym Equipment

Hi Michael, Sorry for the initial issue but glad to hear we got things sorted quickly for you. Thank you for your order and support, very much appreciated. Cheers, Simon Watson

Andrea Zanini 1 year ago

Fantastic experience: The quality of these machines is unique. The Animal Hack is a gem and the backstroke machine is incredible. The service provided by Watson is undoubtedly 5 stars, also for the customization of the machines with our logo. Delivery made in Spain, Tenerife Canary Islands in our gym Arnold Fit Gym in Los Cristianos, delivery occurred perfectly. And above all, the service given to us by Paul was 5 stars, we highly recommend contacting them if you intend to expand your gym with new machines.

Watson Gym Equipment
Watson Gym Equipment

Great to hear that you're happy with the products and the service Andrea. Thank you very much for your order and your support. I hope we can work together more in the future. All the best, Simon Watson

Ozark Iron Gym 1 year ago

Fantastic experience: Everyone in the gym is in love with the new equipment. I couldn't be happier with the quality of each piece. We will definitely be ordering more in the future

Watson Gym Equipment
Watson Gym Equipment

That's great to hear! Thank you very much for your order, it's very much appreciated. Cheers Simon Watson

John Machin 1 year ago

Fantastic experience: Brand new to MACHINES, the Watson Animal Leg Press! This is the Lamborghini of Leg press, you won’t find bigger or better, and dam shes sexy! With the ability to reverse band peg to make the weight sled lighter at the bottom we can cater for any strength level from complete novice to @eddiehallwsm or @mitchellhooper …. (Depending who you think could leg press most) With the versatility to use the lower band pegs for accommodating resistance we can play around with the strength curve in a way that you just can’t do on a regular leg press. The foot plate is absolutely huge meaning even sumo lifters can get their stance and if that wasn’t enough… The footplate can also decouple so you can train each leg independently and address strength imbalances making this piece of kit the ideal choice for a PT with corrective exercise credentials. Safe to say we really rate it! Paul at Watson kept us well informed at every step and even had some ideas on how we could make the machine tie in with our brand which turned out great. You might find cheaper, but you won’t find better which resonates with who we are and what we do.

Watson Gym Equipment
Watson Gym Equipment

Hi John, Great to hear how much you appreciate the Animal Leg Press, we're very proud of that machine! Thank you for your support and hope we can work together more in the future. All the best, Simon Watson

H Kang 1 year ago

Fantastic experience: I recently purchased and took delivery of the Watson Safety Squat Bar and have to say I absolutely love it! This is my first piece of Watson gym equipment and so I can now personally attest as to why this company has such a great reputation for both the quality of its products and the standard of its customer care. This bar’s manufacturing just screams quality, and I was left in no doubt as to just what I had paid for, and why Watson’s equipment commands such a premium. If you can afford to take the plunge on Watson equipment, do it, you will not regret it.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your order and review, it's greatly appreciated and glad to hear that you're happy with your Safety Squat Bar! I hope we can be of help again in the future. Many thanks Simon Watson

Hendrik Cobbaert 1 year ago

Fantastic experience: Watson equipment is just fantastic! We as Fitters Gym (Brugge, Belgium) have several machines, all high quality! 5 star Personal service!

Watson Gym Equipment
Watson Gym Equipment

Thank you Hendrik, that's great to hear. Appreciate your support and look forward to working together more in the future. Cheers Simon Watson

Stephane Guidon 1 year ago

Fantastic experience: Watson dumbbells eco set. Just absolute quality, incredibly well made and compact when made up. Sophie at customer support was great and informed me through the whole process, delivery was next day and set was packed really well. The handles are proper heavy duty and the steel plates look amazing. I'm genuinely impressed by the quality of the set, it will last forever. If you're considering the best set of dumbbells for home use, you cannot go wrong with this, a companion for life.

Watson Gym Equipment
Watson Gym Equipment

Hi Stephane, Glad to hear you like the Eco Dumbbell Set and they arrived with you quickly. You should be able to hand them down a few generations! Thank you for your order and support. Many thanks Simon Watson

Neil Martin 1 year ago

Fantastic experience: We purchased the Watson Gym Equipment's Counter-balanced Plate Loaded Smith Machine (Product ID: 69043) almost a year ago. Our experience with the Smith Machine and our earlier purchase of their Adjustable Pulley Machine (Product ID: 69161) has been faultless. Every aspect of these products is well-designed and beautifully engineered - from the quality of the welds and finish to the ergonomics when in use. Watson Gym Equipment's commitment to customer satisfaction is evident at every step of the process. Our account manager, James, has been instrumental in ensuring a smooth buying, pre-delivery, and after-sales experience. His personalized and attentive service has made us feel valued as customers, without ever feeling pressured. These purchases are important to us, and James's support has instilled in us the confidence to make informed decisions. I have no doubt that if we can free up more space in our garage gym, our next piece of equipment will carry the Watson 'Laser-Cut' logo.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for taking the time to write your review Neil, it's very much appreciated. Great to hear that Smith Machine and Adjustable Pulley are serving you well and James took good care of you! We are always here to help with anything in the future. Many thanks Simon Watson

Damian Hinch 1 year ago

Fantastic experience: Not only are the machines from Watson absolutely world class, they have industry leading customer support to advise you and customise your experience. I’ve often had special requests or custom modifications in mind and they’ve always made it work. The machines are absolutely bomb-proof and solid on a level you won’t see elsewhere.

Watson Gym Equipment
Watson Gym Equipment

Great to hear Damian, thank you. Appreciate all your support and look forward to working together more in the future. Cheers Simon Watson

jeremy Griffiths 1 year ago

Fantastic experience: I have the Watson Leg Extension/ Leg Curl machine which is the best of it's kind I have used. I have a knee injury and I do my curls and extensions with both legs paired, then individually. This Watson machine allows me to effectively work the full range of motion with its elipticam pulley and get proportional strengthening in the inner and outer ranges. I would definately recommend this machine, despite its comparable high cost.

Watson Gym Equipment
Watson Gym Equipment

Hi Jeremy, Great to hear that you like the Leg Machine and it's helped with your knee injury. Thank you for your business and your support. Cheers Simon Watson

Richard O'Donnell 1 year ago

Fantastic experience: Great service from Sophie- was tremendously helpful with my order of the safety squat bar, which I love!

Watson Gym Equipment
Watson Gym Equipment

Thank you Richard, that's great to hear. Glad you like the SSB too! Cheers Simon Watson

Ross Irving 1 year ago

Fantastic experience: Had my Watson kit installed this week and it looks amazing! Some top quality kit with a top quality service. Through the whole ordering process I was kept in the loop and response times were great from Sophie. Installation team were prompt and on the ball. Not much more you can ask for!

Watson Gym Equipment
Watson Gym Equipment

Great to hear Ross! Thank you so much for your order and support, it's very much appreciated. Cheers Simon Watson

Matthew Keogh 1 year ago

Fantastic experience: Dealing with Sophie and the Watson team was a brilliant experience from start to finish. The build quality is superb, the equipment is a pleasure to use, the ability to tailor design and colour to fit a home gym extremely useful and the installation team very professional. I wanted equipment that would enable me to do a full range of training, and the combination of the power gym, an adjustable bench and a rotating dumbell rack is a perfect way to do that in more limited space. Highly recommended!

Watson Gym Equipment
Watson Gym Equipment

Hi Matthew, Really glad to hear you're happy with everything and thank you very much for your order and support, it's greatly appreciated. Please let us know if we can ever be help again in the future. Cheers, Simon Watson

Bryan May 1 year ago

Fantastic experience: Best Dumbbells in the world!!!!! I recently bought custom dumbbells, fix & EZ curl barbells and tru squat machine from Watson. Hands down the BEST customer service in the world. They go above and beyond with every single detail. They don’t push the sale. I can honestly say this is the best equipment business I’ve ever worked with. Hats off to you guys. I will be making more purchases for my gym from Watson.

Watson Gym Equipment
Watson Gym Equipment

Hi Bryan, So glad you like the dumbbells/barbell and Tru Squat, great to hear! Thank you for your support and look forward to working together again in the future. Cheers Simon Watson

Mihai Ionel 1 year ago

Fantastic experience: As we expected, superlative quality, seriousness and professionalism! Anytime with pleasure!

Watson Gym Equipment
Watson Gym Equipment

Hi Mihai, So glad you're happy with everything. Thank you for your business and support and hope we can help again in the future. Cheers Simon Watson

Ioan Thomas 1 year ago

Fantastic experience: Amazing company, highly recommend. Quality of the equipment is second-to-none. Solid framework and smooth to use with lots of adjustments to talior to the user. What more do you want! Will be adding more and more to the gym floor. The customer service I have received from Sophie has been nothing short of excellent. Very helpful throughout the whole process. Can't compliment her enough!

Watson Gym Equipment
Watson Gym Equipment

Hi Ioan, Really glad to hear how happy you are not only with the products but the customer service too. Your support is greatly appreciated. Look forward to us working again together in the future as our businesses continue to grow. Cheers Simon Watson

Capitol Gym 1 year ago

Fantastic experience: We cannot begin to thank and praise Watson enough for the level of service we’ve received since placing our order with them in December. Eben our sales person was in constant communication keeping us up to date on our order, which they fulfilled 2 weeks earlier than the expected delivery! The installation team were top notch and nothing was too much trouble. We’re so happy with our new kit which is second to none - a lot of happy gym members! We very much look forward to working with Watson again in the near future, thanks again guys!

Watson Gym Equipment
Watson Gym Equipment

So glad you're happy with everything, it's really great to hear. Thank you so much for your order and support, it's very much appreciated and I hope we can work together a lot more in the future. Best of luck with everything. Cheers, Simon Watson

Claire Watson 1 year ago

Fantastic experience: Fantastic company with great customer service. James helped me every step of the way and offered great advice on what to buy. The quality of the products are excellent and I can’t wait to use my new gym. Would highly recommend.

Watson Gym Equipment
Watson Gym Equipment

Hey Claire, So glad to hear you're happy with everything. Thank you so much for your orders and support. Cheers, Simon Watson ps - (my wife is Claire Watson too!)

Mike Carter 1 year ago

Fantastic experience: No words can describe how important Watson has been to building Barbell Lounge but i'll try. Kit, customer service, aftercare - all world class. We will be using Watson for years to come as we roll out this brand internationally! Special thanks to Paul, he has been looking after us since day one and made sure we got what we needed, when we needed it.

Watson Gym Equipment
Watson Gym Equipment

That's so great to hear Mike and thank you for putting your faith in Watson Gym Equipment, your support is massively appreciated. Look forward to working together in the future as your business grows. Cheers, Simon Watson

Fahad Maniar 1 year ago

Fantastic experience: Had our Watson kit delivered and installed at our gym today. The whole process from ordering to install was seamless, professional and just great! Installation team were the nicest and friendliest gym kit installers ever too! We would highly recommend Watson and would definitely work with them again!

Watson Gym Equipment
Watson Gym Equipment

Thank you! So happy to hear the installation went well and you're happy with everything. Best of luck with everything and hope we can be of help again in the future. Cheers, Simon Watson.

rory higgins 1 year ago

Fantastic experience: Amazing to deal with and have been throughout. Sophie was excellent in handling all my enquiries and made it a very easy transaction. The equipment is top class , like nothing we have had in our gym so far and will be sure to add more.

Watson Gym Equipment
Watson Gym Equipment

Great to hear Rory. Thank you for your support, it's greatly appreciated and I hope we can be of help again in the future. Cheers, Simon Watson.

Gary Brown 1 year ago

Fantastic experience: An outstanding service from start to finish. Paul in sales has been the consumate professional throughout the entire ordering process keeping me informed and always attentive. Watson products speak for themselves. Aesthetically very pleasing and the operation of their entire product range is absolutely second to none. I would have no hesitation in recommending Watson products to any business owner or home studio set up. You will never look back.

Watson Gym Equipment
Watson Gym Equipment

That's great to hear Gary and thank you very much for your valued support. Cheers, Simon Watson

Shaun Satterthwaite 1 year ago

Fantastic experience: I ordered a couple of small equipment items for my home gym, I asked for black and Watson contacted me to ask what type. I asked for it to be the same as my other equipment from a different manufacturer and they totally nailed it. Their equipment is awesome and it fits perfectly into my gym. Customer service to deliver all perfect. Thanks Watson

Watson Gym Equipment
Watson Gym Equipment

Glad to hear we could match our colour in with your existing equipment Shaun. Thank you very much for your order, greatly appreciated. Cheers, Simon Watson

Bruce Carmichael 1 year ago

Fantastic experience: We had a fantastic tour of the factory. Very impressive set up

Watson Gym Equipment
Watson Gym Equipment

Thank you Bruce, glad you enjoyed the tour. Cheers, Simon Watson

Mark Ashton 1 year ago

Fantastic experience: Ordered four pairs of dumbbells. Quality is stunning, and the customer support goes above and beyond. Would definitely recommend this company.

Watson Gym Equipment
Watson Gym Equipment

Great to hear you liked the Dumbbells Mark! Thank you for your support. Cheers Simon Watson

J 1 year ago

Fantastic experience: Top quality products, great people to deal with, I had delt with sophie for my orders she was great throughout kept up to date with my order. Delivery was quick and my attachments were well packaged. Just a pre warning there may be a couple of week build time with attachments the ones I ordered had a delay but was told straight away. Very happy with my attachments will definitely be buying from Watson again.

Watson Gym Equipment
Watson Gym Equipment

Hi J, That's great to hear! Thank you so much for your order and 'Watson' support. Hope we can work together again in the future. Cheers Simon Watson

Matt 2 years ago

Fantastic experience: The best gym equipment money can buy in my opinion. I haven't ordered a ton of stuff from them, but everything I have ordered has been absolutely perfect and has exceeded my expectations. Lovely welds, buttery smooth bearings and knurling that strikes a perfect balance between grip and not destroying your hands. What's more, it's so well made that it doesn't seem to pick up any wear even with regular use, so I suspect buying Watson kit is actually cheaper in the long run. Also, the sales person I spoke to (Sophie) knew their products well and was able to both answer my questions and suggest a product that might be what I was looking for (and she was right!). I do plan to set up my own home gym one day, and when I do, I'll be filling it with as much Watson kit as possible. Until then, I'll just continue to be the weird guy who takes his own attachments to the gym with him! :)

Watson Gym Equipment
Watson Gym Equipment

Hi Matt, It's great to here that you appreciate the quality of the attachments you've bought from us, standard attachments found in most gyms just aren't the same! Thank you so much for your orders and I hope we can continue working together and help you with your home gym when the time is right. All the best, Simon Watson

Stefano Tondello 2 years ago

Fantastic experience: I'm a gym and bodybuilding enthusiast and I'm trying to build my own gym at home, I was looking for a reliable and professional company and after trusting Watson Gym Equipment and receiving the order I was really impressed, they are the best dumbbells in the world, the highest quality materials and Watson Gym Equipment customer service is perfect, Shopie supported me throughout the entire purchasing process. I will definitely order again!

Watson Gym Equipment
Watson Gym Equipment

That really is great to hear Stefano, thank you for putting your trust in us, your order is hugely appreciated and hopefully we will get the chance to add more of our equipment into your home gym in the future. Cheers Simon Watson.

Damion Thompson 2 years ago

Fantastic experience: Just made my third purchase at Watson - 2" EZ Bar made easy by the super Sophie! Quality is off the charts & it's the first EZ bar that is Goldilocks right, the grip size, spacing, and angles are all perfect, letting you focus on the muscles, not the joints. Thanks again team!

Watson Gym Equipment
Watson Gym Equipment

Hi Damion, Thank you for your orders with us and support. Massively appreciated! All the best, Simon Watson

Lee Royston 2 years ago

Fantastic experience: Best quality bars on the market. The bars and dumbbells in the photos are nine years old and have held up brilliantly despite the constant use! Have recently just placed my third order with Watson. Highly recommend!!

Watson Gym Equipment
Watson Gym Equipment

Amazing! That's great to hear Lee. Thank you so much for your ongoing support. All the best - Simon Watson

Luke Hayes 2 years ago

Fantastic experience: Couldn't recommend Watson enough! From the beginning speaking to James on what I wanted/needed they were fantastic. There were a few different orders I made and every single time it couldn't have gone smoother. The equipment is outstanding as you can expect and the install and delivery team went above and beyond what I had expected. Great company and great team! Very happy!

Watson Gym Equipment
Watson Gym Equipment

Hi Luke, Thank you so much for your orders and kind review, your support is very much appreciated. Cheers Simon

Kevin McSpadden 2 years ago

Fantastic experience: This firm is a class outfit. The sales guy was superb, advising me really well, following by two of the most professional delivery team I have met. On time (to the minute), polite and caring. And the product is out of this world good - beautiful, robust and built to last.

Watson Gym Equipment
Watson Gym Equipment

Hi Kevin, Great to hear you're happy with everything. Thank you so much for your order, your support is greatly appreciated. Cheers, Simon Watson.

Philippe B 2 years ago

Fantastic experience: I bought dumbbells and weight plates from Watson and they shipped them to Dubai. The packing was incredibly well done, no shipping damage whatsoever. The weights are super high quality, better than anything I can find in Dubai. Sophie helped me from beginning to end, helping me choose the right products, asking about my gym setup, following up after the order arrived to make sure everything was satisfactory. Really superlative customer service that is rarely seen these days. Thank you Sophie. I will for sure order again!

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your order Philippe. Glad everything arrived safely and you like the Dumbbells and Weight Plates! Hope we can be of help again in the future. Cheers, Simon Watson

David Baugher 2 years ago

Fantastic experience: I wanted to get some new plates that weren’t painted, didn’t rust, and didn’t contain a lot of the chemicals found in bumper plates. Turns out Watson’s stainless plates were the best solution. And boy are these plates gorgeous. I picked my backing color and it turned out just as expected. Weights arrived in perfect condition. It was a pleasure working with Sophie to get what I needed. Thanks guys!

Watson Gym Equipment
Watson Gym Equipment

Hi David, thanks for your review and glad to hear you like our Stainless Plates! Really appreciate your business. Cheers, Simon Watson

Benjamin Bradley 2 years ago

Fantastic experience: I recently ordered from Watson Gym Equipment. I purchased plates, a custom row bar, a dip/pull-up rack attachment, a Sissy Squat station, and Floor GHR Station. The quality is astounding; Watson Gym Equipment is in a league of its own. The only thing that exceeds the quality of Watson Gym Equipment gear is the Watson Gym Equipment customer service. I felt supported throughout my entire purchase process by Watson Gym Equipment staff (Sophie is incredible), and I wholeheartedly recommend Watson Gym Equipment for any commercial or home gym purchase.

Watson Gym Equipment
Watson Gym Equipment

Thanks so much Benjamin, that really is great to hear. I really appreciate your business and hope we can be of help again in the future. Cheers, Simon Watson.

Michael Kastrupsen 2 years ago

Fantastic experience: I can only recommend Watson with all my heart. The workmanship, the efficiency, the excellent communication and feedback - and of course - the state-of-the-art finish on the dumbbells, when they arrived. Thank you very much to Watson and Sophie, who handled my order.

Watson Gym Equipment
Watson Gym Equipment

This is great to hear Michael, so glad you're happy with everything and thank you very much for your order. Cheers, Simon Watson

Sean Parry 2 years ago

Fantastic experience: As ever, excellent service and products from Watson Gym. I recently purchased an adjustable pulley and wall-mounted half rack, and the quality of build is outstanding. I also ordered a myriad of accessories and they too are exceptional. The service, thank you Sophie, was also brilliant. Lots of communication, attentive support, which ultimately led to a very positive experience. I've bought from Watson Gym in the past, and expect to continue to do so in the future. I also heartily recommend them to anyone else if you are looking for robust no-nonsense technically excellent weight-lifting equipment. Plus, I appreciate that supporting Watson Gym supports UK jobs and manufacturing.

Watson Gym Equipment
Watson Gym Equipment

Thanks so much Sean for your continued support, it's very much appreciated! Simon Watson.

Joseph De Prisco 2 years ago

Fantastic experience: I started off wanting a complete dumbbell set that will not only outlast my lifetime but my families. When looking around, I located Watson. I worked with Paul, whom helped guide me through the process from end to end. Communication was superb and the product quality speaks for itself. On the day of arrival, even though the freight was packed perfectly, customs/freight had other ideas in mind on how it should be delivered . Arrived in pieces (freight boxes) and turns out items were missing and some damaged. I shared the pictures and videos to Paul (at Watson) and within the week it was approved and placed on ASAP fulfillment. Within a month I received the missing/replacement items and I’m made whole. The quality/fit and Finnish of these dumbbells are literally a work of art. The handle knurling is aggressive, yet not hand tearing, the weight tolerance precision is perfect, the dumbbell weight balance is spot on… There’s not much else I can say, the set is perfect as you would expect with a precision CNC made set of Marine grade Stainless Steel Dumbbells. I’m in awe every time I step into my gym and put hands on these dumbbells. Not only are they a statement piece, the functionality and attention to detail are priceless. Next up is ordering plates!

Watson Gym Equipment
Watson Gym Equipment

Hi Joseph, Sorry for the initial hassle with the shippers, it's frustrating as we work so hard to get our products to you in perfect condition. Glad you're happy with everything now though and thank you very much for your order. Cheers, Simon Watson

Troels Jørgensen 2 years ago

Fantastic experience: This is probably the best customer service and especially quality of equipment I have seen! Paul Wood, my handler/sales rep from Watson was on every question from the beginning to end and even after delivery! I cannot mention the quality of the machines(pulley, Hacksquat and leg ext/curl) enough, it is just unreal! It may not have seen the test of time yet but I am sure that Watson and Paul is on it if I ever need anything answered. VERY BIG recommendation from DK and BLOX Training

Watson Gym Equipment
Watson Gym Equipment

That's great to hear Troels. Thanks so much for your order and support, it's very much appreciated. Cheers, Simon Watson

Ben Hamer 2 years ago

Fantastic experience: Firstly I’d just like to start off and say you get exactly what you pay for and more! From start to finish the entire team have been incredible. Lucas was very accommodating and allowed us to visit the factory, where the entire staff were so friendly. We got to see how our kit was made and the level of detail and care that the incredibly talented team produce is out of this world. Then the install team were absolutely brilliant and smashing the process of getting our kit in. Stuart, Nathan and James smashed the install. The end product itself is just mind blowing. Invest in the best is the motto and we couldn’t agree more. Thank you to all of the Watson Team. You’re all legends!

Watson Gym Equipment
Watson Gym Equipment

Hi Ben, So glad to hear you're happy with everything and thank you for your order - hugely appreciated. Cheers, Simon Watson

Matthew Gnall 2 years ago

Fantastic experience: First of all, Watson undisputedly makes the best dumbbell on the market. They are aesthetically on another level, and they will last a lifetime with proper care. I’m also thrilled with the animal platform we purchased- again, gorgeous and very well built. My experience was incredibly smooth, as their customer service team was knowledgeable about the product, expedient in their communication and available for anything that I needed throughout the process.

Watson Gym Equipment
Watson Gym Equipment

Glad to hear you had a great experience working with us Matthew. Thanks so much for your order, it's greatly appreciated. Cheers, Simon Watson

Jose Gonzalez 2 years ago

Fantastic experience: Since I started my home gym back during covid, the Watson SS Pro olympic weight plates were my number one plates and one day I told myself that I would get them. My whole purchase experience with Watson Gym Equipment was great. Paul was very responsive and very helpful in answering all my questions. The purchasing process was easy and smooth. The plates came in a timely manner and all the process of getting through customs was handled by Watson and I didn’t have to worry about anything. The plates are very nice and came in perfect condition as the packaging was great. I’ll be ordering their dumbbells next and can’t wait to use them.

Watson Gym Equipment
Watson Gym Equipment

Hi Jose, Great to hear you've added our Stainless Plates to your home gym! Thank you so much for your order, very much appreciated. Cheers, Simon Watson

Stephen Little 2 years ago

Fantastic experience: Great gym equipment, quality, design and (bespoke) colouring all top notch. Friendly and knowledgeable sales. First class.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your order and support Stephen, it's greatly appreciated! Cheers, Simon Watson

Teodora Sklayne PT 2 years ago

Fantastic experience: I have been dreaming of having Watson dumbbells since 2012 when I first worked with them back in London. The quality and the impressive look with our logo on is making impression to all of our clients. The whole experience with Watson Equipment has been incredible, they have been going above and beyond to accommodate my needs as a customer and I am very happy to have their beautiful equipment in my first gym in Barcelona - Attika Fitness. Hopefully many more to come. Special thanks for James Bodman at Watson for helping me to make this a reality with Watson!

Watson Gym Equipment
Watson Gym Equipment

Hi Teodora, I loved reading this and so glad to hear we met your expectations. Best of luck with your new venture, Attika Fitness and we'll always be here to help with anything in the future. Thank you for your order and support - Greatly appreciated. Cheers Simon Watson

Nicholas Sangra 2 years ago

Fantastic experience: I felt supported (and never pressured) through my buying experience from start to finish! Connecting with the same individual through WhatsApp was extremely helpful and provided a personal touch. We were both able to share images of my space and multiple items of equipment which helped bring things to life for me. Delivery was amazingly fast and the gents who installed my gear were polite, warm, down to earth and extremely professional. Quality is as expected and as someone who appreciates quality, Watson really do hit the mark! I know it's cliche, but for me personally, having good gear makes me look forward to training and that's worth the investment to me! Thanks Lucas, Stuart and James!

Watson Gym Equipment
Watson Gym Equipment

Hi Nicholas, Thanks so much for your business and support, I really appreciate it. Hope we can be of help again in the future. Cheers, Simon Watson

Kieran Walsh 2 years ago

Fantastic experience: Just had a home gym installed, full of Watson Equipment. The quality is truly second to none. Everything from the initial consult to the design process and shipping (not to mention how well everything was packed) was awesome. Eben was a true pro throughout and was even there on FaceTime to guide us through the installation. Would highly recommend

Watson Gym Equipment
Watson Gym Equipment

That's great to hear Kieran. Thank you so much for your order and please let us know if we can ever be of help again in the future. Cheers, Simon Watson

Pascal Verboom 2 years ago

Fantastic experience: Quality equipment, shipped with great care and amazing sale support from James. :)

Watson Gym Equipment
Watson Gym Equipment

Great to hear Pascal! Thank you for your order. Cheers, Simon Watson

Federico Luvisetto 2 years ago

Fantastic experience: Top quality equipment: sturdy, good looking with perfect biomechanics. Great customer services starting from sales to installation.

Watson Gym Equipment
Watson Gym Equipment

Really glad you were happy with everything Federico and thank you for your support. Cheers, Simon Watson

The Farr Outpost 2 years ago

Fantastic experience: Watson’s are a dream to own. A true heirloom purchase that my kids get to fight over someday. They recreated our logo onto the dumbbells and it is first rate. Eben at Watson was wonderful to work with. Having never made a purchase this size from overseas before, I needed a lot of guidance and Eben was there every step of the way. I highly recommend this company and their products. They even custom painted the rack to match our theme. First class all the way.

Watson Gym Equipment
Watson Gym Equipment

That's really great to hear, thank you for having faith in us as an 'overseas supplier'. I massively appreciate your order. Hope we can work together again ion the future. Cheers, Simon Watson

Bhav Patel 2 years ago

Fantastic experience: Made to order. Was looking for the dog bone attachment for ages. Reasonable price considering it was made to order, is quality and sturdy and have no doubt it will last. Easy communication with the company. Customer service was great. Delivery was seamless. Product was packaged well and was just what was expected. Also bought the lateral tricep bar, a unique bit of kit that provides a great variation to conventional straight bar, dumbell and EZ skullcrushers. The rotating handles definitely reduce joint problems, a lot less stress on the elbows.

Watson Gym Equipment
Watson Gym Equipment

Glad to hear all went well with your order Bhav and appreciate the review. Thanks for the support. Cheers, Simon Watson

Sue Godfrey 2 years ago

Fantastic experience: James helped me through the whole process, answering endless questions so we ended up with the right equipment. The delivery turned up on time and everything was well packed for transit. The pulley needed building and the instructions were very clear. The actual equipment is very good quality. All round great experience.

Watson Gym Equipment
Watson Gym Equipment

That's great to hear Sue, thank you for your review and really appreciate the order. Cheers, Simon Watson

ROY ZAFRA 2 years ago

Fantastic experience: I recently bought a Chest pec fly machine. It was so smooth. Love it.

Watson Gym Equipment
Watson Gym Equipment

Awesome! Glad you're happy Roy and thanks you for the order. Cheers, Simon Watson

Keir Turner 2 years ago

Fantastic experience: I’ve been shopping with Watson for almost 20 years now and they have ever once disappointed me. My latest purchase was a custom order, they patiently answered all of my daft questions, made suggestions and then delivered when they said they would. It is absolutely rock solid (as is the norm!) but also the most beautiful lifting platform I’ve ever seen. Whenever I need any fitness equipment, they are my first stop.

Watson Gym Equipment
Watson Gym Equipment

Thanks so much for your business and support Keir, it's very much appreciated. Look forward to working together in the future. Cheers, Simon Watson

IRON FORTRESS TRAINING 2 years ago

Fantastic experience: Let's be clear!! There is no better company in the world, there is no company that cares as much for their customers than Watson, I purchased for first time a set of dumbbells for my small studio in queens new York a year ago, and only those dumbbells feel so much different that any dumbbells, my clients can tell the difference from other brands and right now the are spoiled haha. Now this is my second purchase for a new location we are opening in Long island, a big personal training gym from scratch, we decided to FULLY LOAD OUR GYM WITH WATSON from plates, dumbbells to equipment, to even lockers, PAUL WOOD was my rep and he made a great job always communicating, giving me advice on customization and more, he did everything in his power to make sure we were happy with everything from day one to shipment day, he was so great that we consider him now part of our gym and friends. We are so so happy with Watson that we will be placing more soon. The equipment is heavy duty you can tell how high quality it is, stands out from American brands, the way is made keeps stress away from your joints and puts everything in the muscle, the mind muscle connection that you have using this equipment is incredible, our clients and whole staff are very impressed and hype to always get their workouts in. Stop looking around and go with the best of the best. To Paul and Watson team thanks, and we couldn't be happier to be one of the first fully loaded gym by Watson in USA.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your kind review and of course for your support to the Watson brand, it really is greatly appreciated. Great to hear you've enjoyed the ordering process as well as the equipment itself. Wishing every ongoing success to Iron Fortress Training and hope we can work together many more times in the future. Cheers, Simon Watson.

Sam Graham 2 years ago

Fantastic experience: Great service, top quality equipment! Paul wood very helpful and professional highly recommend

Watson Gym Equipment
Watson Gym Equipment

Much appreciated Sam, thank you! Cheers, Simon Watson.

Lisa Pfleiderer 2 years ago

Fantastic experience: We (Sports Department of University of Innsbruck) bought an "Animal Leg Press" for our gym. Order, payment process, handling and delivery procedure were uncomplicated, perfectly planned and organised. A special thanks goes to James Bodman who precisely took care of our order and regularly provided us with the latest information about our machine and its status quo. Thank you for this good cooperation! We highly recommand Watson Fitness Equipment!

Watson Gym Equipment
Watson Gym Equipment

Hi Lisa, Thank you so much for your order it's very much appreciated. Glad to hear the process was smooth and easy. Cheers, Simon Watson

Mike Gervais 2 years ago

Fantastic experience: I just purchased 12 pieces of Watson Gym Equipment for Ultraflex gym in Massachusetts and the quality is second to none. Great equipment and even with shipping from the UK, it's as affordable as US manufactures

Watson Gym Equipment
Watson Gym Equipment

Hi Mike, Thank you so much for your order with us, I'm proud to have our equipment in Ultraflex Massachusetts. Hope we can work together again in the future. Cheers, Simon Watson.

Steffen Kidd 2 years ago

Negative experience: I train in a gym with lots of equipment from this brand, but the quality is wanting. The bench padding has been changed several times due to poor quality, the holes on both squat and bench rack hadn't been drilled properly, the spacings are oddly large, etc.

Watson Gym Equipment
Watson Gym Equipment

I'm sorry to hear this Steffen. We have no record of which gym this relates to but if the Gym Owner contacts us we would sort out any issues straight away. Cheers, Simon Watson

Luke Birmingham 2 years ago

Fantastic experience: They have kitted out the regional performance centre in Dundee with our specialist strength equipment. All of which is to the highest standards and quality finish. The athletes have given really good feedback on the feel of the equipment and as the coach I would highly recommend their equipment.

Watson Gym Equipment
Watson Gym Equipment

Great to hear Luke, thank you very much for your support. Cheers, Simon Watson.

Ben Hanton 2 years ago

Fantastic experience: Watson have been one of the main equipment suppliers for me for four gyms now. Their racks and cable machines are very heavy duty. They manufacture their equipment in the UK and are easy to contact to discuss problems and work out solutions. If you are looking for commercial standard strength training equipment you will also struggle to beat them for value. The few comparable manufacturers are based overseas, which requires high shipping costs, import duties and long lead times etc. Equipment brands that are more leisure based, that you often find in the big gyms, are often half as hard-wearing and double the cost.

Watson Gym Equipment
Watson Gym Equipment

Hi Ben, Thank you so much for your ongoing orders and support. It's greatly appreciated. Hope we can do a lot more in the future. Cheers, Simon Watson.

Raymond gonzales 2 years ago

Fantastic experience: Everything about this company is first-class. From the moment I placed my order, until its arrival at my house in West Virginia, I was treated like a VIP. The sales representative, James Bodman, did a phenomenal job at assisting me with my order. I was kept informed throughout the entire process, from the moment the order left their warehouse in the UK, to the moment the order arrived at U.S. Customs, to the moment it arrived at my house. Quality of the equipment is out of this world! Can't recommend this company enough!!!

Watson Gym Equipment
Watson Gym Equipment

That's really great to hear Raymond. So glad you're happy with everything and Thank You very much for your order and support. Cheers, Simon Watson.

Joel Thomas 2 years ago

Fantastic experience: Amazing Gym equipment! Fast, Reliable, Transparent and Quality company as a whole. Big thank you to Lucas Owens in particular for processing and facilitating the whole purchase right through to delivery.

Watson Gym Equipment
Watson Gym Equipment

Thank you Joel, your business and support is greatly appreciated! Cheers, Simon Watson.

Stephen Black 3 years ago

Fantastic experience: Hands down the best customer service I could ask for. Communication and delivery was prompt, on time and kit quality is second to none. I've seen, used and tested all ranges of gym equipment in 100's of gyms and Watson build quality and engineering standards are without question the best out there.

Watson Gym Equipment
Watson Gym Equipment

Really good to hear that Stephen, thank you very much. Cheers, Simon Watson.

Martin Mitchell 3 years ago

Fantastic experience: 100% best sales sevice and equipment quality . We only have limited funds available at any one time but Watsons have treated us like we were spending a million pounds .Why buy anything outside of the uk when we have the best in the world . 100% back for more .

Watson Gym Equipment
Watson Gym Equipment

Really great to hear Martin, thank you for your ongoing support, much appreciated. Cheers. Simon Watson

Alfred W 3 years ago

Fantastic experience: The best gym equipment manufacturer in the UK. I was taken care of by Eben and the team. Solid machines, and great customer service. I am very happy with my decision to go with Watson. If you are looking to expand or purchase some new kits for the gym, I'd say Watson is one of the best out there.

Watson Gym Equipment
Watson Gym Equipment

Hi Alfred, Thank you for your review and Watson support, much appreciated! Hope we can work together again in the future. Cheers, Simon Watson

James Patman 3 years ago

Fantastic experience: As a long term commercial customer of Watson Gym Equipment, they have consistently delivered world class service. The products, the customer service and experience you get from them is exemplary and second to none.

Watson Gym Equipment
Watson Gym Equipment

Thank you so much for your ongoing support James! Simon Watson

Dylan W. 3 years ago

Fantastic experience: Ordered a few machines from Watson to Switzerland, it has been our best experience between all our supplier. The team was great, reactive and did an amazing job. The delivery was on time and everything worked exactly as expected. We’ll for sure, make business again with the Watson team

Watson Gym Equipment
Watson Gym Equipment

So glad to hear all went well with your delivery from us over to Switzerland Dylan. Really appreciate your business and support. Cheers, Simon Watson

Chris Farrant 3 years ago

Fantastic experience: I have my own facility Farrant Fitness. Sales rep Lucas was great and accommodated me coming to the warehouse to see where the magic happens. AJ aka Anthony Wallace in after sales is truly where Watson has made me a customer for life. The after sales care is 10/10 and I truly appreciate this high standard of customer service. Issue raised and resolved within a week with prompt replies and how to videos, videos did not resolve the issue resolved in the end by a technician call out which AJ arranged and kept me informed through out.

Jamie 3 years ago

Fantastic experience: Been upgrading my home gym slowly over the years and just treated myself to a GHD machine !! Absolutely love it !! Fantastic quality and with super friendly and helpful sales team makes it feel like Christmas when it arrives

Tim Edwards 3 years ago

Fantastic experience: Excellent customer service from start to finish. I ordered a 45 degree leg press and my customer service advisor was James Bodman. He kept me updated throughout the whole process and always responded quickly. I was very happy with his service. The leg press itself is outstanding. The build quality and craftsmanship is as good as it gets. The sled glides on the guide rods so smoothly which I believe is down to the bearings Watson use. All in all, a fantastic experience and would 100% recommend buying from them. Yes they are quite expensive but as with all things in life… you pay for what you get!!

Zena Grant 3 years ago

Fantastic experience: We received 5 pieces ok kit yesterday. My god, the quality is 5*. We are more than happy with them. The process of buying them from the first phone call through to the two lads who delivered them was a pleasure. Well done to the whole Watson team . We will definitely be buying more kit off them (I already have my eye on more )

21 Fitness 21 Fitness 3 years ago

Fantastic experience: We have purchased a number of Items from Watson Gym Equipment and will continue to do so in the foreseeable future. The build quality on the products we have acquired we can not fault and the process of acquiring a product is very easy. They keep me in contact at every stage of the build and always deliver on there estimated days if not even earlier which is great as a customer. Would highly recommend in dealing with Matt one of the sales advisor, very professional and has customers best interest at heart as well as the rest of the staff :)

Josef Žáček 3 years ago

Fantastic experience: For our personal training studio, we ordered Watson DB's. We had before same pieces of equipment from different brand but Watson's are way over it! Will order more, Thank you

DJ T 3 years ago

Fantastic experience: Seriously, they are the best company I’ve had the pleasure to work with. Matt has been able to help me every step of the way, even though I’m on the other side of the globe. It doesn’t matter where you live, Watson can help you with all your needs and help with the importing process. I’m a simple home gym enthusiast that lives in Australia

Rob Wuijster 3 years ago

Fantastic experience: I have placed an order with Watson gym equipment from the Netherlands. Very reliable and a good service! You will receive a response to your e-mail within a very short time! And the sales man is very friendly and correct! I will be ordering here more often!

Marius Stan 3 years ago

Fantastic experience: Multi Hip Machine with extra 18.5kg (94.5kg total) - I've killed my glutes, the best part is the workout of the abductors and adductors giving you a good assistance in stretching them . I never felt my legs so well worked out like now without any strain on my spine. Many thanks guys I'm really pleased with my purchase. Marius

Lukas Pokorny 3 years ago

Fantastic experience: The most beautiful dumbbells, I've ever seen! Perfect communication, kind service. Thank you!

James Meiszner 3 years ago

Fantastic experience: I was after a pair of dumbbells, as my current set were very cumbersome. I spoke with Matt, very helpful, and got a price together. Arrived within the quoted timeframe and very happy with the product. Very Impressed! I'll be purchasing more equipment as time progresses.

Dominique van Maas 3 years ago

Fantastic experience: We want to thank Ben for his fantastic service & advice. He really took the time make different examples to choose which colors we wanted to use for the Dumbells. Also we loved how he kept us up to date about how far our order was. We are very satisfied with our purchase! Next to the very good quality of equipment that Watson offers, Watson also have very professional employees like Ben who guides you to make it complete! MiDo Personal Gym

Stefan Gessl 3 years ago

Fantastic experience: I absolutely enjoy the Customer-Service from Watson. Special thanks to Matt :) I saw this custom Dumbbells-Holders on there Instagram and they took care of building a pair for me. I received them last week and i am absolutely blown away by the quality and finish. I hope in the future, i can add some bigger Watson Equipment to my little homegym. :)

Naomi Shepard 3 years ago

Fantastic experience: I could not be happier with our decision to purchase the equipment for my gym from Watson's. Located in Perth Australia, it was a little daunting purchasing online when making such an investment. Our sales consultant Eben soon put our minds at ease making the process as smooth as possible with his excellent communication and customer support, particularly when we were faced with consecutive delays in the manufacturing and shipping process due to COVID. The kit arrived fulfilling our expectations and more. Everything came packaged and presented with the utmost care arriving in pristine condition with no issues. The quality of the product is some of the best ive used and im sure I will be able to enjoy it for many years to come based on other customers reviews and Watsons great reputation.

P 3 years ago

Fantastic experience: Excellent customer experience. John Carrol looked after my order from start to finish and made everything super easy. Top of the range equipment as always from Watson.

Bradley Greaves 3 years ago

Fantastic experience: Great communication from the start, and Eben and the team went above and beyond to get the order fulfilled as swiftly as possible. The quality of the equipment is leagues above the stuff that it’s now replaced, (no comparison really), and the lads that came to deliver and install were polite, friendly and efficient. Genuinely couldn’t recommend highly enough.

Hayden 3 years ago

Fantastic experience: I have been lucky enough to order a couple items in the past from Watson and have always been blown away by their customer service. Blair was fantastic from start to finish, promptly replying, amending order dates and items within the order all without hassle. Massive help and brilliant of Watson to recognise the blue light scheme. Would thoroughly recommend!!

Malcolm Elliot 4 years ago

Fantastic experience: I have just purchased a cable crossover & pec dec machine from Watsons for our gym. All I can say is WOW !! The most well built, precision detailed, built to last, amazing gym machines I have seen or used EVER !! We already have a range of Hammer Strength & Cybex machines which are brilliant, but our new Watson kit is another level....Premier League !! I would like to thank all the staff at Watsons, and especially Blair from the sales team for his friendly outstanding service & great communication. I highly highly recommend any gym owners out there who are looking for Premier League kit to deal with Watsons. This company will take your gym to another level - Malcolm (Hawick Weight Training Club).

CSJLVN 4 years ago

Fantastic experience: Outstanding dealing with Watson Gym Equipment. I ordered some of their stainless steel plates. I had great communication with Blair from start to finish. The plates arrived well packaged and looking like a million bucks. Can't rave enough about the quality and finish of the plates and I look forward to shopping with them again.

John Richmond 4 years ago

Negative experience: Very misleading on the steel plates and dumbells. You state its marine grade which is normally 316 and you have linked a video from youtube where the guy says its 316 but they are not 316. I know you haven't stated the grade but by using these reviews and not correcting them you are misleading customers.

Junior Gonzalez 4 years ago

Fantastic experience: I am from US new york, I opened my own personal training gym and want to give my clients the highest quality I can when it comes to equipment, I have always been a fan of Watson dumbbells ( I used to drive 3 hours to a gym that used to have them ) and I want to say I couldn't be happier with the service, Blair guide me step by step in the process and made me feel like I was talking to a long lifetime friend, it made me actually feel and see they wanted to best for me, this is by far the best customer service ever I wish all the companies can be like watson and to be more specific like Blair and Andy who was the designer for my dumbbells I didn't even have to give a lot of especifications I just send my logo and andy did a great Job. Now I can't wait for the delivery of my set of dumbbells ( 7.5lb to 100lb ). I will definetely be back to buy more equipment. 100% recommended to every gym or personal trainer who cares for their business and clients. Blair and andy you guys are amazing!!!

Watson Gym Equipment
Watson Gym Equipment

Hey Junior, Great to hear you've been well looked after and I know you will absolutely love your Dumbbells when they arrive. Best of luck with your new Gym and please let us know if there's ever anything else we can help with. Cheers, Simon.

Andres Suarez 4 years ago

Fantastic experience: I work at a gym with many pieces of equipment from Watson. I appreciate their attention to detail on everything from high quality equipment to their customer service. I purchased the Poliquin dumbbell handles along with the Pro Olympic Weight Plates and they look phenomenal. The handles feel incredibly durable and they spin like their revolving Pro Dumbbells. Eben helped me with the order which was seamless from the beginning. Highly recommend their equipment to anyone that is looking for great durability. Will be ordering more equipment from Watson in the future.

Watson Gym Equipment
Watson Gym Equipment

Hi Andres, Thank you for your order which is very much appreciated and great to hear how happy you are with the Dumbbells. Please let us know if we can help with anything else in the future. Cheers, Simon.

Gary Pigott 4 years ago

Fantastic experience: Since lockdown I have been building my home gym. I was in the market for a smith machine and wanted one which was very smooth and very sturdy. I knew from the very start I was going to chose Watson for this as I know a few guys who have used this company to kit out their commercial gyms. The lead time was almost cut in half due to the competence of the team. My Sales rep Blair was a pleasure to deal with and was very helpful from start to finish! Thank you guys, I be back for more kit soon

Watson Gym Equipment
Watson Gym Equipment

That's great to hear Gary. Glad we were able to help here and look forward to doing more in the future. Thanks for your support, very much appreciated. Cheers, Simon.

T. Wuestewald 4 years ago

Fantastic experience: USA customer: Ordered Watson Pro Olympic stainless steel plates. These unique plates are absolutely beautiful (if you care about aesthetics), rugged, rust proof, and near calibrated accuracy.Great experience with the company. Excellent customer service thanks to Matt Le Corre! Followup with their logistics folks was also excellent (Creighton Norris). I was reluctant to order direct from an overseas company, but really the process was nearly seamless. It took about 10-weeks from initial order to final delivery and there were a few steps/handoffs from the company to the UK freight line, to the customs broker, and finally to the stateside shipper. These olympic plates are not cheap, but with the cost of stainless steel these days and the workmanship that goes into them, that is understandable. Worth every penny in my view. The shipping was surprisingly reasonable (but the customs and broker charges were considerably higher than I estimated). I would like to see Watson open a U.S. distributorship of the sort for instance that Eleiko has initiated. The American market would no doubt justify it. In the meantime, if you are a U.S. customer, don’t hesitate to order from Watson, particularly if you are looking for really unique, high quality products.

Watson Gym Equipment
Watson Gym Equipment

Thanks so much for your review and of course your order with us. Great to hear that love the Stainless Weight Plates and appreciated the quality! Please let us know if we can be of any help with anything in the future. Many thanks Simon Watson

Richard Robinson 4 years ago

Fantastic experience: I bought the home gym package and asked for the cable machine to be trimmed in height due to a low garage ceiling. We love it. Fabulous service from Blair and the team from start to finish. Excellent quality, beautiful and truly indestructible. The dumbbells are stunning. The cable machine is rock steady and the bench is best I have seen. It all oozes quality and will be used by the kids and grandkids. Well worth the extra cash and we will be back for more.

Watson Gym Equipment
Watson Gym Equipment

That's great news Richard, glad to hear your happy with everything and please do let us know if we can be of help with anything else in the future. Cheers, Simon

D T 4 years ago

Fantastic experience: Outstanding in all regards. The level of customer service from Matt, the ability to collaborate and create a one-off custom order, the sheer quality of the kit the team produce, and the care with which they package & choose FedEx to deliver. This is what you want, customer service, engineering excellence, and top quality kit that will last several lifetimes. Tip-top.

Watson Gym Equipment
Watson Gym Equipment

We love doing custom work and great to hear how happy you are with the end result. Thank you very much for your order and thanks you for review! Hopefully we can be of help again in the future. Simon

Sylvia Sinclair 4 years ago

Fantastic experience: Great service from Blair and also from Watson's installers to custom make and install this dual adjustable pulley machine in our sub-basement gym (low ceiling and tricky access). Thank you!

Watson Gym Equipment
Watson Gym Equipment

Hi Sylvia, Glad you liked everything and thank you very much for order. please let us know if we can be of help again in the future. Simon.

Jay 4 years ago

Fantastic experience: Thanks to Lucas for its excellent customer service. The logistic team shipped my Watson revolving dumbbell rack on a pallet to Canada by sea freight without any glitches. The build quality of the rack and push up stands is unbelievable. I recommend them to everyone.

Watson Gym Equipment
Watson Gym Equipment

Hi Jay, Great to hear you received everything ok and glad you like it! Thanks for you order and please let us know if we can help anything in the future. Cheers, Simon.

Paul Watson 4 years ago

Positive experience: Firstly the equipment is second to none, it’s good quality and looks brilliant. But the customer service is appalling delays after delays, excuses after excuses missing parts when installing, missing ordered parts. I dealt with Lucas and to be honest I won’t be dealing with him again full of it, after spending 15k thought I’d get a level of service obviously not spending enough! Two install boys were a great couple lads and again kits great only comment is the bench handle is on the wrong side for me.

Watson Gym Equipment
Watson Gym Equipment

Hi Paul, Thanks for your review and I'm really sorry with the delays you had to deal with. Lucas and all the sales team have an incredibly hard time at the moment in dealing with the huge volume of orders that are coming in. The increased capacity that I promised them with our new factory is being delayed while we wait for our new power substation to be signed off. As I'm sure you know we build everything to order from scratch so there is always going to be a lead time involved which currently is a lot longer than we'd like and we're working as quickly as we can to reduce it. Thank you very much for your order, it's greatly appreciated and once again I've very sorry for the delay with everything. All the best, Simon.

David Bailey 4 years ago

Fantastic experience: After extensive research I purchased a considerable amount of equipment from Watson for my home gym. Based on their stellar reputation my expectations were extremely high. I am happy to say, that after using their equipment for the past few months, my expectations have been surpassed in every respect. The high quality materials used and attention to detail is what truly sets their equipment apart. An example of this is their marine stainless steel dumbbells and olympic plates, which are both aesthetically beautiful and functionally indestructible. Their customer service is outstanding. Matt Le Corre did a fantastic job of looking after my every need. Watson is a world class company that I highly recommend. I feel privileged to own and use their gym equipment on a daily basis.

Watson Gym Equipment
Watson Gym Equipment

Hey David, Really pleased to hear how happy you are with your equipment and service. Thank you very much for your order, it's very much appreciated. Please let us know if we can be of any help with anything in the future. Simon.

Alexis Donnard 4 years ago

Fantastic experience: For my gym equipment, I simply decided to… invest in the best! I chose Watson Gym Equipment for their reputation, their high quality standards and the great design of their equipment, and I am completely satisfied. I am really impressed by the amazing quality of the equipment, which is beyond my expectations. It is sturdy (it will last one – if not several – lifetime) and well made, pulley systems are really smooth, the finish is flawless (both for paint coating and leather stitching) and looks really nice. Regarding customer service, I have to say that It is extremely good too. Eben was really nice and helpful, and always took time to answer my questions, be it by email or over the phone. The ordering process was super easy thanks to him. Eben also gave me great advice for choosing the right equipment, the right colours for the customisation so that everything would look nice once in the gym (and it does!), etc. Finally, I can say that I am satisfied beyond my expectations by Watson Gym Equipment, and can only recommend their equipment. I also want to thank Eben for his time and advice, as well as everyone at Watson Gym Equipment for building amazing equipment.

Watson Gym Equipment
Watson Gym Equipment

Hi Alexis, That's really great to hear, thank you very much for your review. Glad you like everything and please let us know if we can be of any help in the future. Many thanks Simon

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